Is Your QuickBooks Not Showing Network Drives? Let’s
Fix It!
Is your QuickBooks not showing network drives? If you answer yes, you must read
this blog post to understand the importance of mapped network drives and how to resolve
this issue in a few simple steps.
A mapped network drive in QuickBooks serves as a virtual link between your local
computer and a remote location where your QuickBooks company file is stored. This
setup allows you to access the company file as if it were on your local hard drive, even
though it resides on a server or shared folder elsewhere on the network. Without a
mapped network drive, QuickBooks would be unable to locate your company file,
preventing you from opening it and effectively using the software.
Why mapping a Network Drive is important?
Mapping a network drive is crucial for several reasons: it simplifies file management, making it
easier to open and work with your company file without navigating complex network paths each
time; it enables multiple users to access the same company file concurrently, which is essential for
collaborative work environments; and by centralizing the company file in one location, it helps
maintain data integrity and reduces the risk of file corruption that can occur with multiple copies
spread across different machines.
Reasons Why QuickBooks Not Showing Mapped Drives
Below is a list of reasons explaining why QuickBooks might not show mapped drives:
 Network connectivity errors can be responsible for this issue.
 Changing the path to the mapped drive or incorrect mapping can prevent QuickBooks from
recognizing it.
 Permission and access rights issues can trigger this problem and prevent you from using the
software in a multi-user setup.
Solutions For QuickBooks Not Showing Mapped Drives
Error
Below, we have mentioned effective solutions that can rectify this issue in no time.
Make sure you follow the steps correctly and eliminate this problem.
Solution 1: Verify Network Connectivity
To begin, confirm that your network connection is functioning correctly by following
these steps:
 Verify your Network Connection: Ensure your computer is connected to the
network. You can do this by examining the network icon in the system tray or
attempting to access other network resources.
 Ping the Server: Open a Command Prompt window and enter ping [server IP
address] (substitute [server IP address] with the actual IP of the server where the
mapped drive is stored). A successful ping indicates that your computer can
reach the server.
 Restart Network Devices: Occasionally, restarting your router, switch, or other
network equipment can fix connectivity problems.
Solution 2: Verify Permissions and Access Rights
 Check Folder Permissions:
 Choose “Properties.”
 Navigate to the “Security” tab.
 Confirm that your user account or group has the appropriate
permissions (Read/Write).
 Map the Drive with the Correct Credentials:
 When mapping the drive, make sure you are using the correct
username and password.
 If needed, re-map the drive.
 Right-clicking “This PC” or “My Computer.”
 Select “Map Network Drive.”
 Enter the correct path and credentials.
Conclusion
In conclusion, resolving the "QuickBooks Not Showing Network
Drives" issue involves ensuring proper network settings, providing the
proper user access, and mapping the drives correctly. If these steps do not
resolve the problem, consider reaching out to QuickBooks support for
further assistance.