Uploaded by Ryan Reynolds

Resolving Can’t Backup QuickBooks Due To Firewall Issues for Seamless Data Protection

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Try These Fixes If You Can’t backup
QuickBooks Due To Firewall
Backing up QuickBooks data is vital to avoid data loss due to accidental deletion or
system failure, as you can restore your data from backup files. Sometimes, you may
encounter backup errors triggered by various factors on your system that will prevent
you from getting a backup until they are resolved. If you can’t backup QuickBooks
due to firewall, read this guide to implement the quick fixes.
Why is the Windows Firewall Interrupting QuickBooks’ Backup?
Understand how the Windows firewall can cause backup errors and
prevent you from accessing backups.
 When your Windows firewall or third-party antivirus software is
restrictive, it blocks Intuit Data Protect, you can not backup your files,
and may receive the Unable to back up with Intuit Data Protect error.
 If your Windows firewall port is not configured properly, it will cause
issues while backing up the files.
Solutions to Fix Backup Errors Caused By Firewall
Follow the below steps to fix backup errors caused by the firewall.
Solution 1: Configure Windows Firewall Ports
 Open the Start menu.
 Search for “Control Panel.”
 Navigate to System and Security.
 Select Windows Firewall.
 Then, click on Advanced Settings.
 Access the Advanced Settings window.
 Select Inbound Rules from the left side.
 Click New Rule on the right.
 Enter the following ports and click Next:
 Incoming Port: 80
 Outgoing Ports: 443, 16841
 Note: Intuit Data Protect requires access to HTTP ports 80 and 443. If you can browse the
internet and log in to secure websites, Intuit Data Protect should function properly.
 Follow the on-screen prompts.
 Repeat steps 1-4 for Outbound Rules.
Solution 2: Ensure Windows Firewall Isn’t Blocking Intuit Data
Protect
Check Firewall Access for Intuit Data Protect
Intuit Data Protect requires access through your firewall. Verify that essential
files are not being blocked.
Add Necessary Files to the Windows Firewall
 Press the Windows key.
 Type “Firewall” in the search bar.
 Select Allow an app through Windows Firewall.
 Then, click Allow another app.
 Click Browse.
 Navigate to Program Files(x86)Common FilesIntuitData Protect.
 Select QBIDPservice.exe, click Open.
 Choose Network types and check the Private box, then click Add.
 Repeat the above steps for IBUenghost.exe and
IntuitDataProtect.exe. If you receive a message that the files already
exist, they are already allowed.
 Note: Third-party antivirus software can also block these files. Ensure they
are allowed.
Add Intuit Data Protect to Trusted Sites
 Ensure Intuit websites are listed as trusted sites in Internet Options.
 Press the Windows key.
 Type “Internet Options” in the search bar.
 Go to the Security tab.
 Select Trusted sites.
 Click Sites and add the following websites one by one, selecting Add for each:
 backup.com
 *.intuit.net
 *.intuit.com
 *.intuitdataprotect.com
 *.quickbooks.com
 workplace.intuit.com
 emerald.backup.com (a new trusted site for updating Intuit Data Protect certificates)
 Ensure the option Require server verification (https:) for all sites in this zone is unchecked.
 Click Close, then OK.
 Make sure you can access the Intuit Data Protect certificate site, as this is essential for avoiding backup
errors.
 Try to back up using Intuit Data Protect.
Conclusion
We hope, by following the solutions given in this guide, you have resolved the issue and no longer think
about why I can’t backup QuickBooks due to firewall.
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