Journal of Manufacturing Systems Vol. 14/No. 1 Trends and Perspectives Industrial Perspective on Research Needs and Opportunities in Manufacturing Assembly Louis A. Martin-Vega, Lehigh University, Bethlehem, Pennsylvania Harold K. Brown, W a d e H. Shaw, and T h o m a s J. Sanders, Florida Institute of Technology, Melbourne, Florida Abstract a task force was created to respond to this requirement. Issues discussed included the need for DoD to continue to provide increased flexibility and enhanced capabilities in the face of reduced funding; the need to ensure that next-generation weapons systems would be developed in a timely, cost-effective manner; and the identification of manufacturing technologies that should be optimized to yield the highest return for DoD investment. The task force also sought to identify those manufacturing costs that are expected to consume a major share of defense procurements over the coming decade and those manufacturing technology barriers, or gaps, that are obstacles to effective weapons production. 1,2 The strategic plan developed by the task force is contained in a report submitted to Congress by the DoD in March 1992.2 Details on the methodology followed by the task force subgroup responsible for identification of manufacturing process costs are found in Reference 3. The following main observations emerged from the process cost analysis: This paper investigates whether investments in research and development (R&D) could have a significant impact on reducing the cost and/or enhancing the effectiveness of manufacturing assembly. It also recommends a research agenda that from an industrial perspective would result in the highest return on investment in assembly R&D. The assessment was conducted on 24 product lines across companies ranging in size from $10 million to $2 billion in annual sales. Approximately 64% of the assembly dollar value surveyed corresponded to Department of Defense (DOE)) products. A needs and trends analysis was conducted to determine the perception of industrial participants regarding their current investment, need for investment, and cost impact potential of assembly activities. Findings for government contractors versus commercial firms, for prime contractors versus subtier contractors, and for electrically intense versus mechanically intense operations are presented. The research methodology also included analysis of qualitative data from open-ended questions and interviews. This resulted in identification of three major assembly issues: R&D opportunities, R&D inhibitors, and technology transfer. These findings are also summarized. Keywords: Assembly, Assessment, Research and Development, Needs, Opportunities, Industrial Survey, DoD, Design for Assembly • Introduction • Background The Department of Defense (DoD) Manufacturing Technology (ManTech) Program sponsors research aimed at developing new and innovative manufacturing technology and advanced manufacturing processes for more economical, timely, and reliable production of defense products. Changes in global political structures, shifting economic priorities, and advancing technology have affected the role and requirements of DoD so greatly that in 1990 Congress required the agency to develop a strategic plan for allocation of ManTech investments that would be more responsive to these new realities. During 1991, • • Parts, subassemblies, and materials purchased from subcontractors and vendors represent 60% of the product cost. Manufacturing support activities, including material handling, manufacturing engineering, production management, and overhead costs, account for approximately 20% of the product cost. Traditional "hard" manufacturing processes were found to account for approximately 20% of the product cost. The unit processes dominating the production cost were electronic assembly, inspection, and mechanical assembly. Because ManTech efforts have traditionally concentrated on reducing "hard" or direct labor costs, the analysis suggested that significant gains could 45 Journal of Manufacturing Systems Vol. 14/No. 1 cation of those technological developments that would most significantly contribute to a reduction in the cost of assembly operations. This assessment included the manufacturing p~ocess categories of "mechanical and structural assembly" and "electrical and electronics assembly." be achieved by expanding efforts to include "soft" manufacturing support costs, such as production management and manufacturing engineering. While data on the 60% of manufacturing costs incurred by the subtier suppliers were not formally analyzed by the task force, a survey of defense industry experts led to the conclusion that a similar manufacturing cost profile was to be expected for parts and subassemblies. For example, a breakdown of electronics purchased parts resulted in the identification of fabrication, assembly, and inspection as the dominant cost drivers among the unit processes required to manufacture these parts and subassemblies. The analysis of ManTech gaps, or barriers, in the production of a defense product within its performance, cost, and schedule constraints, yielded another perspective on the role played by assembly operations. The study found that the distribution of ManTech gaps is skewed strongly toward hard manufacturing processes as compared to manufacturing support activities. An overlay of cost driver results and the ManTech gap results I identified opportunities that have not been addressed and that are considered primary candidates for ManTech attention. Most gaps were in the process areas of forming, fabrication, mechanical assembly, and electronics assembly. A major recommendation of the task force was that attention be focused on identifying technical developments that would address these gaps. It is this recommendation, along with the role played by assembly as a dominant unit process cost driver, that provided justification for this study. Methodology The methodology consisted primarily of an intensive on-site data-gathering effort during which the project team interacted with those involved in the day-today operation and management of assembly processes. Their responses were subsequently interpreted in light of the two questions that drove this study. The methodology can be summarized as follows: 1. Development o f an industrial survey instrument This interview document was designed to capture benchmarking information on company costs, detailed information on assembly process costs and the cost of assembly support activities, and information on assembly R&D needs, opportunities, and inhibitors. The format included questions amenable to direct quantitative assessment and open-ended questions requiring more detailed analysis. 4 2. Industrial on-site visits In most cases this consisted of two visits to each site. The first visit served to explain the objectives of the study and to go over the survey document with participating personnel. It was then requested that the survey be filled out and returned to the project team prior to the second visit. Where geographical location and/or other circumstances made two visits infeasible, this step was accomplished by faxing the survey form and conducting telephone interviews. The second visit served to clarify and expand on the information captured through the survey and to identify relevant issues not captured. Interview schedules set up by participating companies provided numerous interactions with personnel involved in all aspects of assembly operations and support activities. Objective The following main questions were addressed by this study: 1. Can investments in research and development have a significant impact in either reducing the cost and/or enhancing the effectiveness of assembly? 2. If so, then what should the research agenda be to achieve the highest return on investment in assembly R&D? 3. Data analysis and interpretation Design of the survey form allowed analysis of cost data and also a quantitative analysis of assembly needs and opportunities for major assembly process and support categories. Answers to open- The first question forced the study to consider the focus of R&D efforts within the ManTech program and the role that assembly R&D should play within this scenario. The second question led to an identifi- 46 Journal of Manufi~cturing Systems Vol. 14/No. 1 ended questions as well as other information gathered during site visits were subjected to content and lexical analysis for collection and interpretation. Information gathered through the industrial visits was complemented by interviews with selected experts in manufacturing assembly, a review of R&D efforts in assembly reported in academic literature and trade journals, and an assessment of prior ManTech efforts in assembly. This assessment was facilitated by information provided by the ManTech Information Access Center (MTIAC), interaction with ManTech program directors, and interaction with program managers of ManTech projects. This information was included in the database and analyzed concurrently with site visit information. The companies surveyed were a representative cross section of DoD and commercial manufacturers at both the prime and subtier level. A number of the companies had government and commercial operations at the same facility, which allowed assessment of the differences between technological opportunities in both of these domains. Aircraft Microelectronic Devices Electronic Assemblies Communication Devices Missiles Computer Systems Mechanical Assemblies Welded Metal Products Figure 1 Types of Manufactured Products part of the survey also requested percentage breakdowns between manual and nonmanual assembly operations and among 10 different assembly support categories. 3. Estimates of assembly costs were also requested by technology employed. This information was categorized by either mechanical, electrical, or semiconductor assembly operations. Figure 2 illustrates that approximately 64% of the assembly dollar volume corresponded to DoD products. The assembly dollar activity surveyed was divided almost equally between mechanical (51%) and electrical (49%) assembly. Figure 3 breaks out the cost information by major assembly categories, including those costs associated with assembly setup, intermediate operations, final assembly operations, other direct operations, and finally, assembly support activities. This distribution illustrates that setup activities, such as parts retrieval, kitting, and fixturing, constitute approximately 12% of assembly costs. Assembly process costs--be they manual, semiautomated, or automated--were estimated to be 48% of assembly costs and were distributed almost evenly between intermediate and final assembly operations. Finally, assembly support activities, such as quality management, design for assembly, facilities support, and various others, were estimated at 40% of the total assembly cost portfolio. A detailed summary of the data compiled from the survey is provided in Martin-Vega et al. s The main observations are described in the following paragraphs. The average percentage of unit production cost attributable to assembly was 20%. Of this 20%, slightly less than half, or 8.7%, was attributable to intermediate and final assembly operations, while 10.5% was attributable to setup and other assembly support functions. The implication here is that R&D activities that focus on assembly support activities Findings The industrial survey was conducted on 24 product lines across manufacturing companies ranging in size from $10 million to $2 billion in annual sales. The types of products they manufacture are listed in Figure 1. This section summarizes our findings based on these data. Details on the companies participating in the survey are provided in Martin-Vega et al. 4 Cost Analysis The nature of manufacturing costs generally requires collection of cost data in a different way than for traditional cost accounting. Cost data related to manufacturing assembly were collected as follows: 1. Each facility was asked to focus on a specific product or product family. (If more than one major item was considered, the facility was asked to fill out a separate survey for each product.) The facility was then asked to estimate the percentage of unit production cost attributable to assembly. 2. The facility was then asked to distribute the assembly percentage between assembly process operation and assembly support activities. This 47 Journal of Manufacturing Systems Vol. 14/No. 1 Commercial (36.2%) DoD (63.8%) Figure 2 Distribution of Assembly Cost may have as much or more impact, from a cost perspective, than efforts focusing on the assembly processes themselves. Approximately 59% of assembly operations are manual. These operations, however, constitute 77°,4 of assembly operation costs. The 19% of assembly operations that are totally automated constitute less than 1% of assembly costs. The implication is that R&D efforts focusing on the reduction of manual assembly through either semiautomated or fully automated assembly still constitute a significant cost reduction opportunity. Figure 3 Assembly Cost Breakout those assembly operations most prevalent in mechanical and electrical assembly. Figures 4 and 5 illustrate distribution of the assembly processes included in the survey. Assembly support activities focused primarily on management and planning functions. Figure 6 illustrates the cost distribution of support activities. Figure 7 summarizes the overall results of the quantitative assessment of importance versus need versus cost. Design for assembly was the dominant activity. This was followed by a set of assembly support activities [statistical process control (SPC), quality management, and process planning activities]. Wiring and fixturing were the assembly processes of highest concern, followed by a mixture of process and support issues [material flow management, cabling, and just-in-time (JIT) manufacturing]. Surface mount technology (SMT) rounded out the list of functions with an overall rating of somewhat important" or higher. (Refer to Martin-Vega et al.4 for details on how the priority scores were determined.) Figures 8 and 9 break out this same information by government contractors versus commercial firms. Design for assembly (DFA) dominated all other activities in both sectors. While assembly support activities such as process planning and SPC followed as the most dominant among government contractors, it is important to note that SMT surfaced as a major R&D need and opportunity among commercial firms. Figures 10 and 11 contrast the rankings for prime contractors versus subtier contractors. The main difference was in the stronger emphasis placed by the subtier firms on the support function of quality control Needs and Trends Analysis The objective of this analysis was to identify those assembly processes and support activities that hold the greatest potential for reducing the cost and/or improving the effectiveness of manufacturing assembly. Although the prime data source for this analysis continued to be our industrial survey, this information was complemented by expert opinion and a selective review of academic trade journals and industrial trade publications. To simplify this part of the information-gathering process, each facility was asked to rate a set of assembly processes and support activities based on the following: 1. The amount of resources currently invested in each process or activity 2. The relative need for furore R&D investments in each process or activity 3. The potential cost impact of new investments in each process or activity This part of the survey provided a quantitative assessment of importance versus need versus cost of 48 Journal of Manufacturing Systems Vol. 14/No. 1 Envm/Sfty (0.3%) Other Elec (29.8! ~g (12.1%) Other Support (24 Training (0.4%) Facilities (2.1%) - SMT (15.4%) R&D (11.7%) Assrnby SlOt (20.1%) I (5.3%) ) Indrct Lbr (2 Figure 4 Electrical Assembly Operations Figure 6 Distribution of Support Costs Other Mech (3 planning was dominant, followed by DFA and the assembly processes of through-hole mounting and fixturing. The "mechanically intense" houses ranked DFA, SPC, quality management, and process planning as their prime support concerns. Wiring and fixturing also rated high among the process needs categorized by these companies. Those companies with a mix of electrical and mechanical assembly tended to rank soldering and SMT as high "process" concerns, although DFA continued to stand out as the highest ranked assembly issue. DFA also ranked highest among the semiconductor houses, followed by interconnect technologies, die attach, and hermetic seal technology. The issue of robotics did not appear as extremely important in any of the assessments. The following observations summarize the major findings of the needs and trends analysis: Pressing (6.0%) Plugging (0.4% Figure 5 Mechanical Assembly Operations or management. Wiring and/or interconnect issues were of significant concern to prime contractors. Figures 12-15 segregate the companies surveyed into four categories: "electrically intense," or those companies reporting that more than 70% of their assembly activity was in electrical assembly; "mechanically intense," or those companies with more than 70% of the assembly functions in mechanical assembly; "electrical and mechanical assembly," that is, neither function dominant; and semiconductor manufacturers. The most significant observation is related to Figure 12, the "electrically intense" assembly companies. It is the only case where DFA was not the major driver and reflects the much stronger technology process oriented nature of the business. Despite the relative maturity of technology in this area, soldering, flow control, and particularly SMT issues were the highest ranked activities within this category. Of the support functions, assembly or process 1. The dominant role played by DFA across practically all priority score breakouts marks it as the most important candidate for R&D investment. 2. Among the other assembly support activities, both process planning and SPC and related quality management activities rate consistently high in terms of importance, need, and potential cost impact. 3. Dominant assembly process activities are soldering, interconnect issues, and SMT. This is particularly the case in the "electrically intense" companies, where investment in these technologies continues to be viewed as a major R&D need and opportunity. 49 Journal of Manufacturing Systems Vol. 14/No, 1 I 1 2 3 ,~om (5 ie Max Priority) 4 ~ Figure 7 Overall Priority Scores (5 is Max Prk~ty) Figure 10 Priority Scores Prime Contractors 3 Score (5 Is V a x Priority) 1 Figure 8 Priority Scores Government Contractors 2 S~ 3 (5 is IVl~ PTiO~y) Figure 11 Priority Scores Subtier Contractors 4 Research and Development Opportunities Design for Assembly. The design of products, tools, and processes for ease of assembly was mentioned extensively as a major need and opportunity for the reduction of assembly costs and increased effectiveness of assembly operations. This result complemented the outcome of the quantitative analysis where DFA was dominant across practically all companies in the survey. The breadth of support for DFA provides strong evidence of its current importance and projected long-term value. Clearly the concept is not new; successful implementation of DFA projects and application of DFA software in commercial environments are well documented in the literature and also well known by most participants in our study. 6 The notion that "more than 70% of product cost is committed at the design stage" was also repeated frequently and with a certain amount of reverence. The key message, par- 5 ~ a r e (5 I~ M i x Prlaflt'~ Figure 9 Priority Scores Commercial Firms Content and Lexical Analysis The needs and trends analysis was complemented by an extensive content and lexical analysis that was used to assess responses obtained by the open-ended questions and the discussions carried out during onsite visits. Table 1 illustrates the major categories identified by this analysis. The following sections describe the categories in Table 1. 50 Journal of Manufacturing Systems Vol. 14/No. 1 3 3 ~e Soofe (5 is II~x Pl~orlty) (5 IS Max Prl(~ltyl Figure 14 Priority Scores Electrical and Mechanical Assembly Figure 12 Priority Scores Electrically Intense Assembly 2.6 3 Score (5 is I d ~ Prioaty) ~.4 4.2 5.0 Prlodt,/S¢~,e (I:LOW, ~ HIGi'~ Figure 15 Figure 13 Priority Scores Mechanically Intense Assembly Priority Scores Semiconductor Firms ticularly from the DoD contractors, was that regardless of past or present successes, investments in DFA research and development have not been nearly sufficient to realize the full benefits of this technology for assembly and manufacturing in general. The breadth of support for an R&D focus in design for assembly is also due, in part, to the various interpretations of the concept across the manufacturing spectrum. The impact of designing the product to be assembled as simply as possible not only reduces the number of parts, but also simplifies all of the related assembly support functions of materials management, inventory control, and even accounting and purchasing procedures. Design of a product for automated assembly often results in a design that makes manual assembly very straightforward, in which case the predominant role of the operator shifts to a monitoring and quality management role. The design of tools for ease of assembly brings into play the role of ergonomics and its Table 1 Assembly Needs and Opportunities Research and DevelopmentOpportunities • Designfor Assembly • ManufacturingAssemblyIntegration • FlexibleAutomation • CriticalTechnologiesfor Assembly ManufacturingAssemblyInhibitors • EnvironmentalIssues • Accounting/GovernmentContracting • MilitaryStandardsand Specifications • Dependenceon InternationalSuppliers TechnologyTransferOpportunities impact in the creation of a safer, more reliable work environment. Design for product supportability forces consideration of lifecycle aspects of manufacturing, including issues such as maintainability and reliability. Finally, design of the process for ease of assembly forces integration of product and process design, thereby creating the environment commonly referred to as concurrent engineering. 51 Journal of Manufacturing Systems Vol. 14/No. 1 Apart from the often-mentioned need to move toward concurrent engineering, the most notable human resource related comment was the need to integrate key suppliers into the design process. Integration of manufacturing assembly is important because investment in single isolated technolo: gies or support functions does not necessarily yield anticipated strategic results. For example, a majority of those surveyed did not feel that investment in automation by itself was warranted. A better goal identified by several firms was "enterprise optimization," where the entire manufacturing system is viewed as a collection of tightly coupled, interrelated subsystems. It was also noted that limited interest was expressed in R&D investment in assembly alone. Manufacturing assembly does not exist as a separable business function. In the gradually less common world of linear, high-volume production, one could generally find assembly between fabrication and test. In the world of low-volume, custommade production, assembly is interwoven with practically every process and support function. The ultimate goal of real-time responsive integrated manufacturing will not be achieved unless the proper attention and investment is focused on the integration issues related to assembly. Flexible Automation. It was clear throughout the study that there was a desire and need to automate many manual assembly tasks; however, the domestic infrastructure that once Supplied industries with components to automate various tasks has eroded significantly. The specific need is for standard highly flexible and reusable components that can be integrated to configure automated equipment to support selected assembly operations. Robotic equipment presently does not meet specified needs. Each industry has unique requirements in terms of the type of components required to support specific automated equipment needs. For example, the microelectronics industry needs standardized handling equipment to handle tapes to which dies are attached prior to bonding and packaging. The printed circuit industry needs vision components to aid in the placement of surface-mounted parts, in addition to board-handling equipment that will allow interface of high-volume equipment to various other equipment types during the assembly process. The aerospace industry could use automated components to handle pieces during the assembly and riveting Regardless of how the concept is defined, R&D activities that strive to either eliminate, reduce, or at least incorporate production constraints within the design process are destined to significantly affect the cost of assembly and manufacturing in general. Because product design is the major driver of production costs, it is only natural to expect that effective design will reduce production costs, especially if the function is carried out with the complete product lifecycle in mind. Manufacturing Assembly Integration. Integration of assembly functions means ensuring that assembly processes and assembly support work together to consistently deliver quality manufactured products on time, within budget, and to acceptable performance measures. Successful integration of product and process design and manufacturing activities requires an investment in a key core of assembly support technologies. The support activities identified by our survey as predominant needs and opportunities drivers were assembly or process planning; quality-related activities, including SPC; and material flow management functions, including JIT. The potential impact of investing in "integrationrelated support functions" in assembly can be measured from two perspectives. From a cost perspective, our analysis has shown that more than 50% of what were identified as assembly costs correspond to assembly support costs. Integration R&D efforts primarily address this aspect of the assembly cost profile. From the perspective of manufacturing effectiveness, the impact lies in the role played by assembly within the production process. In the words of one of the experts surveyed during this study: "I am interested in assembly because it is the 'pacer'; it sets the production rate of my facility." Integration-oriented policies, such as linking the assembly schedule to fabrication and ordering policies, greater movement toward pull-oriented assembly processes, and the implementation of "qualityoriented" measures to facilitate the integration of assembly with test and inspection, will significantly improve overall capability and capacity of any production environment. Other needs and opportunities related to integration include computer-based and/or visual assembly instructions as a route toward "paperless assembly" and the use of simulation and modeling tools including virtual reality for the representation and analysis of assembly operations. 52 Journal of Manufacturing Systems Vol. 14/No. 1 can be illustrated by the assembly of surface-mounted components and other related components to printed circuit boards. Presently this industry relies heavily on equipment that is supplied by foreign competition. In our interviews it was mentioned that some foreign competitors have waited up to two years to supply US industries with the latest automated equipment to perform printed circuit board assemblies. This places our entire printed circuit board industry at a great disadvantage. Representatives of this industrial sector also suggested the need for a consortium to design and build automated equipment that would provide the highest throughput available in the world along with the proper registration and yield. Foreign industries have systematically taken over industries that supply automated equipment to our assembly operations in this country. Because domestic companies that supply such equipment are small and revolve around a single product, all foreign competitors need to do is offer the same type of automated equipment at lower prices, thus driving domestic suppliers out of business. Once foreign suppliers control the market, US companies are forced to feed them with ideas and innovations, which they roll into their own assembly operations. This has occurred in the pharmaceutical area, electronic board assembly area, integrated circuit die attach area, machine tool area, and basically every segment of domestic manufacturing operations. The key to addressing this problem does not lie in a protectionist attitude, but in a concerted effort to develop a domestic capability for production of automated equipment for assembly. Critical Technologies for Assembly. When characterizing assembly operations, it is clear that assembly functions alone cannot achieve cost-effective techniques for manufacturing products. There are selected technologies that are critical to assembly processes. These technologies deal with sensors, materials, computational requirements, and simulation tools. Even when the assembly process is 8090% of a particular operation, supporting technologies that service this assembly process are needed to make the assembly possible. There is a need and an opportunity to improve assembly operations by addressing these critical technologies. Interconnect Technologies. In practically every industry that participated in this study, the intercon- phases. At one time, it was thought that the robot arm could solve many of the automation needs in a general way; however, this has not been the case due to the throughput requirements of the various industries and the lack of acceptable tolerance levels under which a robot arm can operate. Many of these components could also be utilized by small companies, who would integrate them to form specific automated equipment to support selected industries. Availability of standardized components ready to be assembled into fully automated equipment would provide emerging industries with the flexibility required to capitalize on automated technology for assembly. At present, US industry across all spectrums relies heavily on foreign equipment. Basic research aimed at developing the components to create automated equipment would allow automation to be utilized to its fullest potential and to significantly help US industries compete with their counterparts overseas. A number of respondents at the facilities surveyed discussed specific assembly operations that they felt would continue to be very time consuming even if automated. The equipment needed in these cases was described as fully configured automated equipment that could support a specific assembly process within their facility. The operations described were cornerstones of their assembly process and considered critical to the success of their manufacturing operation. These were cases where the cost of automation inhibits its development despite the need. An example in the aerospace industry is the assembly process for a wing. This involves putting the frame of the wing together and then riveting the skin of the wing to the frame. At present this process has not been automated due to the high cost and low volume prevalent in this industrial sector. The desire, however, to automate this process is very high. Representatives of this industrial sector expressed the need for a consortium or SEMATECH-like effort to develop and deliver fully automated equipment with the flexibility to handle wing assemblies from many different companies. This effort, which could also be expanded to other manual aircraft subassemblies, is unlikely to occur without the shared R&D investment and leveraging obtained through a consortium arrangement. Lack of flexible automation equipment also impedes the development of flexible workcells. This 53 Journal of Manufacturing Systems Vol. 14/No. 1 nect issue is constantly being reviewed for improvement. For example, within the aerospace industry, many wires run from the cockpit area to the rest of the airplane. This wiring typically controls engines, lights, air conditioning, radar equipment, navigation equipment, and other electronics systems. Feedback from the people interviewed indicates that installation of this wire within the aircraft and testing of the wiring is tedious and time consuming. An alternative interconnect technology is fiber optics; however, in some industries, such as aircraft, fiber optics may not be practical because present systems do not support it. It may be viable to take these systems and introduce better methods of interconnect to achieve desired objectives. A printed circuit board manufacturer addresses interconnectivity by making a printed circuit board that connects various integrated circuits. International competition has pushed fine-line printed circuit board technology beyond the abilities of domestic suppliers. As a result, board-level components produced by foreign suppliers are more reliable, less expensive, have higher densities, and have better general functionality than boards supplied by domestic suppliers. Many of the facilities surveyed mentioned advancement of interconnect technologies as critical to their survival. Specifically, most parties agreed that significant R&D effort needs to be put forth to produce next-generation solutions to present wiring problems as well as other related interconnect issues. Materials. Advancements in material science as related to the use of material formulators for glues, epoxies, and plastics was expressed as an R&D need by various participants in the survey. The current problem is that when a material with certain properties is required, a standard materials handbook must be consulted. When existing materials do not meet the requirements of the application, engineers must "make do" with whatever materials are documented as available. A number of participants expressed the desire for a material formulator that, when given the material requirements, would suggest a material meeting the requirements. Simulation tools for predicting performance of injection-molded plastics were also conveyed as a need. Piece Parts. Most of the piece parts used by the microelectronics industry come from overseas suppliers. Piece parts include plastics that go into parts, lead frames for integrated circuits, ceramic packages, and printed circuit boards. As the commercial supply shifts overseas, the cost of providing components for this sector will increase due to the fact that the commercial infrastructure is being eroded. At some point, it may be difficult if not impossible for military suppliers to maintain the infrastructure required to deliver the appropriate military piece parts to support that segment of the business. Also, some of the participants surveyed expressed the opinion that some overseas suppliers keep higher quality piece parts for use by industries at home, thereby supplying US industry with piece parts of lesser quality. If the domestic industry infrastructure for piece parts is not maintained, US companies will be progressively weakened by dependence on foreign suppliers. Analysis of the survey comments reveal several issues that either inhibit R&D investment or are obstacles to adoption of manufacturing assembly technology. Inhibitors do not necessarily represent needs for national research and development efforts; however, diminished impact of R&D investment due to these inhibitors must be considered to fully savor a successful technology transfer to US industry. ManufacturingAssembly Inhibitors Environmental Issues. Numerous comments across all industrial segments identified environmental concerns related to manufacturing. The environment is defined as the ecosystem in which the manufacturing system must coexist. Typical concerns included the use of chemicals and solvents, cleaning and degreasing, and unknown environmental impact of planned manufacturing processes. A secondary concern was the limited availability of alternative chemicals as various industrial products (such as FreonTM) are removed from the market. The motivation for expressed environmental concern is predominantly driven by regulations affecting the industries. The majority of respondents indicated that environmental issues should be considered in the same context as any other dimension of a design problem. The primary need is for a repository of information describing substitutes for those chemicals restricted from use. This implies some research effort to categorize restricted-use chemicals and develop alternatives. A broader, more comprehensive need is for environmental guidelines that could 54 Journal of Manufacturing Systems Vol. 14/No. 1 An alarming finding was that most of the commercial firms indicated that they did not intend or wish to contract with the government. The contracting process was viewed as a lengthy exercise that limited their ability to adopt technology and constrained their manufacturing operations. No specific needs were identified except the need to minimize excessive and sometimes conflicting regulations. Opportunities in this area are likey to be coupled with modifications to cost-accounting practices. Military Standards and Specifications. The general areas of standards and specifications were often cited as inhibitors to improvement in manufacturing assembly. The majority of manufacturers agreed that military standards are needed and are often appropriate. The issue appears to be that many standards are misapplied or are inconsistent and contribute to excessive manufacturing cost. The majority opinion was that standards, while vital toward ensuring performance compliance, are no substitute for high-quality manufacturing processes using modern assembly technology. Standards and specifications drive a large part of the manufacturing process. Developing standards is widely known to be a lengthy, detailed, and exacting process. Many companies indicated that standards are out of date and applied to products with little regard or knowledge of cost ramifications. Companies were puzzled by government attempts to minimize cost with commercial off-the-shelf equipment while maintaining exacting standards on items developed exclusively for the military. Several companies remarked that building to military standards was in fact a step backward from the state of the art. The principal need is for guidance and tailoring of standards. A "standard on standards" was mentioned as a way to allow interpretation of existing standards to determine when and how a standard is applied. An exceptions procedure may also be considered. A second need was for standards to be reviewed for compatibility with other standards. For example, the ISO 9000 series was viewed by many in the commercial world to be a useful process for auditing their manufacturing systems. Government contractors tended to view the ISO program as another compliance requirement to be sorted out. be incorporated into product and process planning. Accounting. Accounting and cost estimation were repeatedly identified as inhibitors to technology adoption. Current accounting practices are anchored to old, vertically oriented firms with monolithic product lines. Traditional cost accounting does not provide reliable part/product cost information. Poor cost accounting practices yield cost data that does not reflect true cost or profit margins. Without valid cost data, companies make needlessly shortsighted decisions about products and processes. A majority of the companies surveyed indicated that current accounting practices discourage investment in manufacturing due to the up-front nature of the expense. New technologies, new materials, and better design work are not adopted because of how these costs are charged as overhead under current accounting systems. Typically, unit overhead costs are determined by dividing overhead charges by production volume to arrive at a cost per unit. For many DoD contractors with low production volumes or erratic production schedules, this implies a large cost per unit, which does not reflect the true distribution of cost. The single specific need mentioned by a majority of those surveyed was for some type of activitybased costing (ABC) system. This approach is gaining considerable attention nationally and is recommended as a solution to the current accounting problem. Adoption of ABC in DoD contracts represents a significant departure from established procedure. Several commercial firms indicated they were already beginning to use activity-based costing to identify and eliminate nonvalue-adding operations. Government Contracting. The issue of government contracting procedures was mentioned by numerous companies in the industrial survey. The general finding was that contracting procedures based on least cost do not reward investment in manufacturing assembly. Due to the emphasis on cost control and the accounting practices mentioned above, companies stated that the financial risk to adopt new manufacturing technology for government contracts inhibited their willingness to attempt new ideas. Another aspect mentioned was the turmoil in the manufacturing process brought about by government inspection requirements. Contracting with the government was viewed as difficult, costly, and a large consumption of manpower. Dependence on International Suppliers. Several companies indicated a severe dependence on 55 Journal of Manufacturing Systems Vol. 14/No. 1 least a prototype mode should clearly be a major priority of any R&D agenda in assembly. For technology transfer to be effective it must entail more than just exchange of information. For example, funding that requires the physical transfer of assembly processes and support technologies to two or more active production sites would be a mechanism that would greatly assist in bridging the gap between current DoD investments and the shop floor. Similar goals should be placed on technology projects in automated design for assembly as well as other projects currently sponsored by the ManTech program. foreign assembly equipment and tooling. Firms indicated that delays in delivery of assembly equipment forced slippage in their production schedules and adversely affected design of new products. The implications of dependence on foreign tooling are ominous. The immediate impact is delayed production and disorder caused by changes in assembly equipment during a product's lifecycle. A more serious implication is the reluctance (or even worse the inability) of designers to design new processes or products without knowledge of assembly equipment capabilities. Ultimately, lack of timely delivery of key assembly equipment means loss of the US technological edge in those product lines and industries dependent on foreign suppliers. The need exists for an assessment of what types of manufacturing operations depend on predominantly foreign assembly equipment. No data are available on the degree of this problem or the trends. Following such an assessment, recommendations for action would be possible. Conclusions This study was driven by the need to answer the following two fundamental questions regarding R&D efforts in manufacturing assembly: 1. Can investments in research and development technology make a significant impact on reducing the cost and/or enhancing the effectiveness of assembly? Technology Transfer Opportunities The message received from both DoD and commercial suppliers was that R&D efforts that focused "strictly on assembly" or "assembly processes" would have less impact on reducing the cost or enhancing the effectiveness of assembly than efforts that considered assembly within its organizational context. It was rarely the case that assembly was not mentioned in conjunction with test or inspection or linked to fabrication. Discussions regarding the impact of assembly technologies invariably led to issues of a broader nature than just assembly processes. The need to consider R&D investments in assembly in a broader context than "strictly assembly processes" is also reflected in the results of the cost analysis. Whereas previous studies have identified assembly costs as 4-8% of the manufacturing cost profile, ! our responses indicate that assembly costs represent closer to 20% of manufacturing costs. The difference is that our respondents include assembly support costs in their estimate and that these costs are estimated to contribute more than half (10.5%) to this estimate. While the two estimates of cost of "assembly processes" are very close, the nature of our responses indicates the context in which assembly is viewed within both DoD and commercial manufacturing environments. The need for a more progressive posture in transferring technology developed through ManTech efforts was one of the findings elaborated on in the 1992 National Defense Manufacturing Technology Plan. 2 Interaction with both DoD and commercial suppliers throughout this study revealed that most of the subtier firms were not familiar with the ManTech program or were not aware of ManTech projects with potential for commercial application. Even though the majority of the prime contractors were familiar with the ManTech program, results of most of the assembly R&D projects sponsored by the program have not been disseminated to the level where they have made a major impact on either the assembly process or support activities of the firms interviewed in this study. A considerable amount of effort and investment has already been made by the ManTech program in the direction of automated aircraft assembly.4Yet this same topic was mentioned in various visits as an area where "we would like to see R&D" by suppliers who were either unaware of these efforts or unable to accomplish a viable transfer of these results to their facilities. The need for follow-on investments for programs like the automated aircraft assembly effort and the progression from a conceptual mode to at 56 Journal of Manufacturing Systems Vol. 14/No. 1 Critical Assembly Technologies In synopsis, investments in assembly R&D have the potential to significantly affect assembly costs and effectiveness only if the R&D agenda does not focus solely on assembly processes and integrates assembly, test, and inspection or assembly support activities within its scope. A number of inhibitors to successful R&D in assembly must also be addressed to reap the full benefit of any R&D investment in this area. Industrial participants also identified a set of technologies critical to assembly processes as major needs for R&D investment. The most dominant was the need for R&D on interconnect issues ranging from wiring in aircraft assembly to printed circuit board assembly. The need for advancement in material science as related to the use of material formulators for glues, epoxies, and plastics was also highlighted. Lack of domestic suppliers of piece parts was also viewed as critical in microelectronics assembly environments. 2. What should the research agenda be to achieve the highest return for DoD investment in assembly R&D? Recommendations The assembly R&D investment portfolio that emerged from our study consists of the following four thrust areas. Investments in these four areas would provide a balance between the need to invest in enabling systems for assembly and the need to invest in enabling technologies for assembly. Because these thrusts overlap with parts of current or projected ManTech thrusts (for example, Assembly Integration Issues with manufacturing systems and Critical Assembly Technologies with materials), any future development should also strive to integrate these assembly needs within the larger context of existing or projected ManTech programs. Previous assessment studies in other technology areas 7have suggested that ManTech consider enlarging its charter to include manufacturing support activities. Results of this study serve to confirm the need for ManTech to reassess its mission statement and R&D emphasis along these lines. Both design for assembly and assembly integration issues represent thrusts with large "assembly support" components. With the exception of companies involved in "electrically intense" activities, these functions represent the dominant needs and opportunities across the industrial survey. The need for a more progressive posture in transferring technology developed through ManTech efforts has also been referred to in previous studies. ~ Interaction with DoD and commercial suppliers throughout this study confirmed that most of the subtier firms are largely unaware of ManTech projects that may have commercial application. While the majority of the prime contractors were aware of ManTech, results of various assembly projects sponsored by the program have not been disseminated to have a major impact on assembly processes or support activities of the firms in this study. A prime Design for Assembly (DFA) The need for an R&D investment in the design of products, tools, processes, and workplaces for ease of assembly was the most dominant theme across all aspects of this study. Clearly, the concept is not new; the key message, particularly from DoD contractors, is that regardless of past or present successes, investments in DFA have not been nearly sufficient to realize the full benefits of this technology. Assembly Integration Issues Successful integration of product and process design and manufacturing activities requires an investment in a key core of assembly support technologies. Support activities identified by our survey as predominant needs and opportunity drivers were assembly or process planning; quality-related activities, including SPC; and material flow management functions, including JIT. Flexible Automation Two areas within flexible automation were identified as major needs and opportunities for assembly R&D. The first area was related to the development of flexible automated equipment. The second area was in the development of dedicated workcells to support the assembly of selected classes of subassemblies. Both are driven by the continuing need to convert manual tasks to automated tasks, thereby affecting the highest cost component of assembly operations. Robotic equipment presently does not meet specified needs. 57 Journal of Manufacturing Systems Vol. 14/No. 1 7. L. Plonsky, ed., "Manufacturing Systems Strategic Plan," Report of the Manufacturing Systems CommitteeManufacturing TechnologyAdvisory Group, Draft Version 4 (Sept. 4, 1992). example is the considerable effort and investment made by ManTech in automated aircraft assembly. The need for follow-on investments that would allow programs such as the automated aircraft assembly effort to progress from prototypes to active production environments should be a major priority of any ManTech investment in assembly. Finally, the success of any R&D investment will also depend on how well inhibitors such as environmental concerns, accounting/contractual issues, and military standards and specifications are addressed. To state that these issues are beyond the scope of ManTech is to ignore the vital impact they will have on moving R&D closer to commercial application. While it might be difficult for ManTech to justify significant investments in inhibitors, small investments in joint initiatives with agencies more directly responsible for these activities (for example, EPA and environmental concerns) could go a long way toward facilitating major investments in any of the recommended R&D thrust areas or other ManTech programs. Authors' Biographies Louis A. Martin-Vega joined Lehigh University in 1994 as professor and chairman of the Department of Industrial and Manufacturing Systems Engineering. From 1991-94 he was the Lockheed Professor of Industrial and Manufacturing Systems Engineering at Florida Institute of Technology. From 1989-92 he was a senior program director in the Division of Design and Manufacturing Systems at the National Science Foundation, where he managed research programs in engineering design, computer-integrated manufacturing, operations research and production systems. He also served as acting division director in 1991. He received his BS in industrial engineering from the University of Puerto Rico (Mayaguez), his MS in operations research from New York University, and his ME and PhD in industrial and systems engineering from the University of Florida. His research interests are in manufacturing systems and production and operations management. He is a fellow of liE, a member of SME, and a registered professional engineer in Florida and Puerto Rico. Harold K. Brown is an associate professor of electrical and computer engineering at Florida Institute of Technology. He received his BS in electrical engineering from Florida Institute of Technology and MS and PhD in electrical engineering from Ohio State University. His research interests include electronics packaging, assembly, and manufacturing and the design of massively parallel architectures for high-performance computing. His industrial experience includes senior development engineer positions with Intel Corp., Automation Intelligence, and as president of Adroit Electronics, Inc., a company dedicated to the design and development of communication products. He is a member of IEEE and a registered professional engineer in Florida. Wade H. Shaw, Jr., is a professor of engineering and technology management in the School of Business at Florida Institute of Technology. He received his BS in electrical engineering, MS in systems engineering, and PhD in engineering management from Clemson University. He is an active consultant, educator, and researcher in the areas of engineering technology and organization strategy. His interests include survey design and analysis for technology assessments, design and development of computer information systems, operations and production management, and statistical analysis and design of experiments. He is a senior member of IEEE and liE, a registered professional engineer in Florida, Ohio, and South Carolina, and a member of the Tau Beta Phi, Eta Kappa Nu, and Beta Gamma Sigma honorary societies. Thomas J. Sanders joined Florida Institute of Technology in 1989 as the Harris Professor of Electrical Engineering. He is also director of the College of Engineering's Division of Electrical and Computer Engineering and Computer Sciences. He received his BS, MS, and PhD degrees in electrical engineering from Purdue University. His research interests include microelectronics design for manufacturing, semiconductor devices and processing, and advanced microelectronics packaging. Prior to joining Florida Tech he spent more than 20 years at Harris Semiconductor. He was elected vice president and chief scientist of Harris Semiconductor in 1984, leading the company's research and development efforts in computer-aided engineering, process development, and advanced manufacturing technologies. He is a fellow of IEEE, holds 11 patents, and serves on numerous technical advisory boards of both public and private manufacturing organizations. Acknowledgment This research was sponsored in part by the National Institute of Standards and Technology under Grant No. 60 NANB 3D1361. References 1. E.L. Gentsch and J. W. Mclnnis, "A Profile of Defense Manufacturing Costs and Enabling Technologies" (Logistics Management Institute: Jan. 1992). 2. "Report to Congress on the Development of a National Defense Manufacturing Technology Plan" (Washington, DC: Department of Defense, Mar. 1992). 3. "National Defense Manufacturing Technology Plan: Process Cost Methodology," prepared for the DoD Manufacturing Technology Task Force (Feb. 1991). 4. L.A. Martin-Vega, H.K. Brown, W.H. Shaw, and T.J. Sanders, "Assessment of Research Opportunities in Manufacturing Assembly," Interim Report submitted to NIST (April 1993). 5. L.A. Martin-Vega, H.K. Brown, W.H. Shaw, and T.J. Sanders, "Assessment of Research Needs and Opportunities in Manufacturing Assembly;' Proceedings of the 1993 Defense Manufacturing Conference, San Francisco (Nov.-Dec. 1993). 6. G. Boothroyd, Assembly Automation and Product Design (Marcel Dekker: 1992). 58