EASY QUESTIONS
1. What is the primary focus of tourism and hospitality management?
a) Maximizing profits
b) Providing excellent customer service
c) Promoting sustainable tourism
d) Expanding market reach
Answer: b) Providing excellent customer service
2. Which of the following is an example of a sustainable tourism practice?
a) Building large-scale resorts in ecologically sensitive areas
b) Encouraging overconsumption of natural resources
c) Implementing waste reduction and recycling programs
d) Disregarding local customs and traditions
Answer: c) Implementing waste reduction and recycling programs
3. Which of the following is not a component of the marketing mix in the
hospitality industry?
a) Price
b) Promotion
c) Package
d) Place
Answer: c) Package
4. Which of the following is an example of a tourist's expenditure on-site?
a) Airfare
b) Hotel accommodation
c) Souvenirs
d) Travel insurance
Answer: c) Souvenirs
5. Which of the following is NOT a type of accommodation?
a) Hotel
b) Restaurant
c) Resort
d) Hostel
Answer: b) Restaurant
6. What is the term for the process of assessing and mitigating potential
risks to travelers?
a) Risk analysis
c) Safety and security planning
Answer: c) Safety and security planning
b) Crisis management
d) Duty of care
7. Which of the following is NOT a characteristic of a successful event
planner?
a) Attention to detail
c) Inflexibility
Answer: c) Inflexibility
b) Creativity
d) Strong communication skills
8. Which department is responsible for maintaining the cleanliness and
orderliness of guest rooms in a hotel?
a) Front Office
c) Engineering
Answer: b) Housekeeping
b) Housekeeping
d) Security
9. Which of the following is NOT a type of accommodation?
a) Hotel
b) Restaurant
c) Resort
d) Hostel
Answer: b) Restaurant
10. What is the purpose of revenue management in the hospitality
industry?
a) To manage the finances of a hotel
b) To maximize revenue by adjusting room rates and availability
c) To manage the maintenance of hotel facilities
d) To train hotel staff
Answer: b) To maximize revenue by adjusting room rates and
availability
MODERATE QUESTIONS
1. What does "ETA" stand for in travel terminology?
a) Estimated Time of Arrival
b) Electronic Travel Authorization
c) Emergency Travel Assistance
d) Exclusive Tourist Access
Answer: a) Estimated Time of Arrival
2. Which term refers to the practice of providing services that meet the
needs of present tourists while protecting and enhancing opportunities
for the future?
A) Sustainable tourism
B) Mass tourism
C) Dark tourism
D) Ecotourism
Answer: A) Sustainable tourism
3. What does "AI" stand for in the context of hospitality?
a) Artificial Intelligence
b) Advanced Interactions
c) Automated Integration
d) Active Inventory
Answer: a) Artificial Intelligence
4. Which of the following is not a factor contributing to seasonality in
tourism?
A) Weather patterns
B) School holidays
C) Economic factors
D) Language barriers
Answer: D) Language barriers
5. What does "CSR" stand for in the context of tourism?
a) Customer Service Representative
b) Corporate Social Responsibility
c) Customer Satisfaction Rate
d) Community Service Recognition
Answer: b) Corporate Social Responsibility
6. Which of the following is NOT a Caribbean island?
a) Jamaica
b) Bali
c) Cuba
d) Barbados
Answer: b) Bali
7. What does "ROI" stand for in the context of tourism marketing?
a) Return on Investment
b) Rate of Inflation
c) Regional Outreach Initiative
d) Revenue Optimization Index
Answer: a) Return on Investment
8. What does the term "yield management" refer to in the hospitality
industry?
A) Managing the yield of crops served in hotel restaurants
B) Maximizing revenue by adjusting prices and inventory availability
C) Managing the yield of energy consumption in hotels
D) Ensuring safety yields in hotel operations
Answer: B) Maximizing revenue by adjusting prices and inventory
availability
9. What does "PMS" stand for in hotel management?
a) Property Management System
b) Personalized Management Service
c) Premier Marketing Strategy
d) Public Maintenance Service
Answer: a) Property Management System
10. What is the term used to describe a tourist's reaction to an unfamiliar
environment?
A) Jet lag
B) Culture shock
C) Honeymoon phase
D) Wanderlust
Answer: B) Culture shock
11. Which term refers to the practice of offering discounts to tourists during
off-peak seasons to attract more visitors?
A) Yield management
B) Seasonal pricing
C) Discount marketing
D) Peak optimization
Answer: B) Seasonal pricing
12. Which term refers to the process of analyzing guest feedback to identify
areas for improvement in a hotel?
A) Benchmarking
B) Revenue management
C) Guest satisfaction survey
D) Quality assurance
Answer: C) Guest satisfaction survey
HARD QUESTIONS
1. What is ecotourism primarily focused on?
a) Minimizing carbon footprint
b) Exploring urban areas
c) Preserving natural environments
d) Maximizing luxury accommodations
Answer: c) Preserving natural environments
2. In aviation, what does "ATC" stand for?
a) Airline Travel Control
b) Air Traffic Control
c) Airport Transport Commission
d) Air Travel Coordination
Answer: b) Air Traffic Control
3. Which country is famous for the Northern Lights?
a) Canada
b) Sweden
c) Norway
d) Iceland
Answer: c) Norway
4. What is the primary ingredient in the Japanese dish sushi?
a) Rice
b) Noodles
c) Tofu
d) Fish
Answer: a) Rice
5. What does the acronym "GDP" stand for?
a) Global Destination Planning
b) Gross Domestic Product
c) Global Distribution Process
d) Gross Destination Profit
Answer: b) Gross Domestic Product
6. What does the term "MICE" stand for in the tourism industry?
a) Meetings, Incentives, Conferences, Exhibitions
b) Maps, Itineraries, Cities, Events
c) Management, Innovation, Customer Experience
d) Marketing, Information, Customer Engagement
Answer: a) Meetings, Incentives, Conferences, Exhibitions
7. What is the largest ocean in the world?
a) Atlantic Ocean
b) Indian Ocean
c) Pacific Ocean
d) Arctic Ocean
Answer: c) Pacific Ocean
8. What is the currency of Japan?
a) Yen
b) Yuan
c) Euro
d) Dollar
Answer: a) Yen
9. The tallest mountain in the world, Mount Everest, is located in which
country?
a) Nepal
c) India
Answer: a) Nepal
b) China
d) Bhutan
10. Which country is famous for its delicious cuisine, including dishes like
pasta, pizza, and gelato?
a) Italy
b) Spain
c) France
d) Greece
Answer: a) Italy
11. What is the largest desert in the world?
a) Sahara Desert
b) Gobi Desert
c) Arabian Desert
d) Kalahari Desert
Answer: a) Sahara Desert
12. Which country is famous for the Northern Lights?
a) Canada
b) Sweden
c) Norway
d) Iceland
Answer: c) Norway