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How Do I Resolve QuickBooks Error 1327
During Installation?
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• Step 1: Identify the Error
• QuickBooks Error 1327 typically occurs when installing or updating QuickBooks software. It is often
linked to invalid drive mapping or disconnection. When the error appears, it usually comes with a message
indicating an invalid drive.
• Step 2: Check the Drive Mapping
• Open "File Explorer" on your computer.
• Ensure that all the drives listed in the error message are properly connected and accessible.
• If a drive is missing or disconnected, reconnect it and try the installation or update again.
• Step 3: Remap the Drive
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• Press Windows + R to open the Run dialog box.
• Type cmd and press Enter to open the Command Prompt.
• In the Command Prompt, type subst X: C:\temp (replace "X:" with the drive letter mentioned in the error
message) and press Enter.
• Close the Command Prompt and attempt the QuickBooks installation or update again.
• Step 4: Modify the Registry (Advanced)
• Press Windows + R to open the Run dialog box.
• Type regedit and press Enter to open the Registry Editor.
• Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders.
• Look for any entries that list the incorrect drive letter and modify them to the correct path.
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• Step 5: Use the QuickBooks Install Diagnostic Tool
• Download and install the QuickBooks Install Diagnostic Tool from the official Intuit website.
• Run the tool and let it automatically detect and fix installation errors.
• Restart your computer and try installing or updating QuickBooks again.
• Step 6: Contact QuickBooks Support
• If the error persists after following the above steps, contact QuickBooks Support for further assistance.
They can provide more advanced troubleshooting and support to resolve the issue.
• By following these steps, you can efficiently troubleshoot and fix QuickBooks Error 1327, ensuring a
smooth installation or update process.