Resolving QuickBooks Error 6147:
A Quick Guide
QuickBooks error 6147 occurs when trying to open a company file or when attempting to
restore it from the local system. When this error happens, you might encounter a message such
as “Error -6147: QuickBooks is trying to open this company file.”This error is typically associated
with the company file and often happens when attempting to open a corrupted company file, a
backup file, or an accidentally deleted file. Typically, this error code is common and arises when
a user’s company file is damaged or not correctly located in their computer device.
This error belongs to the -6000 series and can create significant obstacles when accessing
crucial financial data. It can be frustrating, so it’s important to resolve it promptly. Read through
this article carefully to learn the steps for resolving this error.
If you are looking for a professional to help contact our tech support professionals. Call
us at a toll-free number, 1.855.856.0042 and we’ll provide you with immediate support
services. Our team is dedicated to resolving your company file issues efficiently.
What are the Causes of Company File issues?
Below are the factors that can trigger QuickBooks error code 6147. Take a look:
• You are restoring the backup from a network drive.
• Trend Micro Antivirus security settings may interfere with system or laptop operations.
• Errors may occur due to damage or corruption in the network data (.ND) and transaction
log (.TLG) files.
Steps to resolve Company File issues
Here are practical steps to resolve QuickBooks Error 6147, which we recommend following in
the specified order.
Step 1: Save a copy of your backup file on your local computer
• Open the main File menu in your QuickBooks (QB) file and select Utilities.
• Check if you have the option to Host Multi-User Access. Select Yes and confirm when
prompted to close the company file if available.
• Restore the company file from your local backup and create another backup.
• Ensure that the path to your company file is not longer than 210 characters when relocating
or importing it.
Step 2: Trend Micro Antivirus protection for your computer/laptop
• First, navigate to the Antivirus settings.
• Choose the option to ignore the track or path.
• Antivirus scans should not be run on the primary company file folder.
• Press and hold the Ctrl key, then open QuickBooks to locate your data file.
• Open QuickBooks without opening any company data file.
• Hold the F2 key to view product details, including the location of the company file folder path.
• If errors persist, consult your Antivirus Service Provider or Support Team.
Step 3: Rename the.TLG and.ND files
• Close QuickBooks and all other programs.
• Find your company file folder and open it. The default location
is C:\Users\Public\Documents\Intuit\QuickBooks\Company Files.
• Locate the.ND and TLG files are under the same name as your company file. You will
find MyCompany.ND and MyCompany.TLG, for example, if your company file is
named MyCompany.QBW.
• Right-click on the.ND file and choose Rename.
• Type a new name for the—ND file, like MyCompany_old.ND, and press Enter.
• Right-click on the.TLG file and choose Rename.
• Press Enter after entering a new file name.TLG file, for as MyCompany_old.TLG.
• Open QuickBooks and access your company file. QuickBooks will automatically generate
new.ND and .TLG files with the same name as your QB company file.
Hopefully, the troubleshooting steps above will resolve your QuickBooks Error 6147. If you
continue encountering the standard company file issues such as other 6XXX
errors, QuickBooks error message 6175, seek expert guidance by calling our QuickBooks
Error support phone at 1.855.856.0042. Feel free to connect with our professionals for instant
support. They are available 24/7/365.