Unable to Connect to Our Service with
QuickBooks? Try This
• QuickBooks users occasionally encounter the error message "Unable to connect to our service.
Please try again later" in QuickBooks Online. The message indicates a temporary issue with the
connection between your device or computer and the QuickBooks Online servers. Such an
issue can arise due to network connectivity problems, server maintenance, or issues with your
internet service provider. Furthermore, QuickBooks may occasionally behave strangely or have
slow performance due to browser-related issues. Fixing the issues when you’re unable to
connect to our service with QuickBooks issue is necessary because it can be frustrating,
disrupt your workflow, and prevent access to crucial features in QuickBooks.
• We'll walk you through identifying and fixing this error in this blog post so you can continue to
enjoy continuous access to QuickBooks services.
• However, please contact us right away at a toll-free number if you believe the issue is too
complex and technical for you to handle. Our experts in QuickBooks error support will assist you
and take care of the connection issues.
• What Causes the QuickBooks Service Connection Issue?
Several factors could lead to the inability to connect to our service with QuickBooks:
1.Specified proxy settings in Internet Options may prevent QuickBooks Online from connecting to its
servers.
2.Firewall or security software blocking QuickBooks connections.
Solutions to Resolve QuickBooks Service Connection Issue
The inability of QuickBooks to connect with the services might lead you to QuickBooks Error Code
403 and prevent you from connecting to the bank, interrupting your payroll services. Following the below
steps will help you fix the service issues and continue with your processes:
Solution 1: Remove the specified proxy settings from Internet Options
Disabling the LAN connection proxy server is another effective method to resolve this QuickBooks error.
Follow these steps to adjust the settings in Internet Explorer:
1. Launch Internet Explorer.
2. Click on the Gear icon or press the Alt key to open the Menu bar, then select Tools.
3. Choose Internet options from the menu.
4. Select LAN settings from the Connections tab.
5. Uncheck the box labeled Use a proxy server for your LAN.
6. Click OK to close the window with the LAN settings.
7. Once again, click OK to close the Internet settings window.
If Internet Explorer isn't visible on Windows 10, follow these steps:
1. Open Microsoft Edge.
2. Click on the three dots at the top right corner of the browser window.
3. Select Open with Internet Explorer.
4. Proceed with the steps to adjust the Proxy server settings
Solution 2: Adjusting Firewall or Security Software Settings to Allow QuickBooks Connections
1. Access your computer's firewall settings through Control Panel (Windows) or System Preferences
(Mac).
2. Add QuickBooks to the list of exceptions or allowed applications in the firewall settings.
3. Configure settings in third-party security software such as antivirus or internet security suites to permit
QuickBooks communication.
4. Ensure QuickBooks is designated as a trusted application or process within the security
software's settings.
5. Test QuickBooks connectivity after making these adjustments to verify a successful connection.
6. Update firewall rules periodically to maintain uninterrupted QuickBooks access.
7. Dealing with a frustrating issue like being unable to connect to our service with QuickBooks can
be challenging unless you have the correct steps. If you're still encountering similar glitches after
following the steps mentioned above, contact our QuickBooks error technical support team via our
dedicated helpline at 1.855.856.0042.