Resolving the QuickBooks Cannot
Start The Database Issue
When QuickBooks cannot start the database, it disrupts the ability to set up a multi-user
network, essential for sharing company files across servers and workstations. This
disconnect impedes simultaneous access to the same company file, severely impacting
accounting efficiency and overall business performance. Common causes of QBDBSM
issues include network problems, firewall settings, or corrupted installation files.
To resolve these issues promptly, users must diagnose the root causes, potentially involving
network configuration adjustments, firewall exceptions, or repairing/reinstalling QuickBooks.
Addressing these issues swiftly ensures uninterrupted access to company files, maintaining
operational continuity crucial for accounting tasks and business productivity.
There can be situations when you might feel stuck and might look for ways to fix them
instantly. In that case, call us at our toll-free number, 1.855.856.0042. Our team will help
you resolve this issue.
Why Did QuickBooks Database Server Manager Fail
to Start?
Below are the reasons why the database server manager failed to start:
• The multi-user connection to the server is blocked due to outdated Windows Firewall
settings or misconfigured restrictions.
• Technical issues on your system disrupt QuickBooks background processes, leading to
immediate crashes of the DBSM and QuickBooks error 6010 100.
Ways to Fix the QuickBooks Cannot Start Issues
Quickly
Follow the steps below to fix the QuickBooks cannot start resolving the database:
Solution 1: Install Or Update QuickBooks Desktop
Follow these steps whether you’re installing a new QuickBooks version or updating your
existing one.
Step 1: QuickBooks Desktop Is Uninstalled
• To begin, press the Windows key + S, then search for and open the Control Panel.
• Next, choose Programs and Features or Uninstall a Program.
• From the list of installed programs, locate QuickBooks Desktop [version].
• Click on Uninstall/Change and follow the prompts on your screen.
Step 2: Rename The Installation Folders
• To initiate, press the Windows key + R simultaneously to open the run command.
•
Press Enter after copying the folder’s location.
•
Right-click on the folder, then select Rename.
• Rename the folder by appending ‘.OLD‘ to its current name.
Step 3: Install QuickBooks Desktop
• Ensure your internet connection is active.
• Open the QuickBooks.exe file.
• Choose either of the following.
Express Installation:
This preserves your preferences and installs over the existing QuickBooks version. Use
custom installation to reinstall the previous version if needed.
Custom And Network Options:
Allows installation in a different directory while retaining prior versions. Preferences from the
previous version aren’t transferred to the new one.
Solution 2: Utilize Database Manager
Suppose you’re trying to update QuickBooks Database Server Manager on the server
computer. If QuickBooks isn’t installed on your server but you’re sharing your file across the
network using Database Server Manager, follow these steps.
Step 1: QuickBooks Database Server Manager Is Uninstalled
• Press the Windows key + R on your keyboard to open the Run dialog box.
• Enter appwiz. Cpl and click OK.
• Locate the QuickBooks Database Server Manager in the list.
• Choose Uninstall/Change and follow the instructions on your screen.
Step 2: Rename The Installation Folders
• Press your keyboard’s Windows key + R to open the run command.
• Press Enter after copying the folder’s location.
• Right-click the folder and select Rename.
• Change the folder’s name to .OLD.
Step 3: Reinstall QuickBooks Database Server Manager
• Close all currently running programs on your server computer, including QuickBooks.
• Open the downloaded installation file named Setup_QuickBooks.exe.
• Follow the prompts displayed on your screen.
• When prompted to select an installation type by QuickBooks, opt for Custom or Network
Options.
• Then proceed by clicking Next.
• Click Next after selecting the suitable choice according to your network settings.
• To share the business file over the network and utilize QuickBooks Desktop on the server,
choose the following option: ‘I’ll be using QuickBooks Desktop on this computer, AND
I’ll be storing our company file here so it can be shared over our network.’
• When ready, click Install after completing the remaining on-screen prompts.
We have concluded our blog by discussing why QuickBooks cannot start the database. The
blog also provides practical solutions to this issue, enabling you to fix your QB Database
Server Manager and seamlessly share your company files. If you still face any issues, give us
a call on our Toll-Free Number, 1.855.856.0042.