Symbiosis Institute of Business Management Bengaluru Subject: Organizational Behaviour Topic: Work culture of J.P. Morgan & Chase Submitted by: Group 2 Sr. No. 1 2 3 4 5 6 7 Name Harshada Khose Siddharth Gandhi Aman Ajay Kamble Mahak Gupta Anchal Kapoor Urjita Singh Rochit Limje Submitted to: Prof. Chandrashekar PK PRN 23020841143 23020841144 23020841145 23020841146 23020841147 23020841148 23020841149 Introduction: J.P. Morgan is a leader in investment banking, commercial banking, financial transaction processing and asset management. We serve millions of customers, predominantly in the U.S., and many of the world’s most prominent corporate, institutional and government clients globally. Through continued investments, business initiatives and philanthropic commitments, we aim to help our employees, customers, clients and communities grow and thrive. It is not just a financial institution; it is one of the world’s biggest technology-driven companies. We spend $14 billion on technology, of which approximately half is dedicated to investments. Mission and Vision: “Our mission is to be the best financial services company in the world.” Work Culture of J.P. Morgan and Chase: They believe that diversity among our employees enables us to be the world-class company we are today. We strive to foster a culture of respect and are committed to making our workforce, workplace and marketplace diverse, inclusive and accessible for all our employees. • Leadership plays a critical role in shaping the organizational culture at J.P. Morgan. The company's leaders set the tone for the entire organization, modelling the values and behaviours that are expected of employees. For example, when former CEO Jamie Dimon took over in 2005, he made it a priority to create a more collaborative and transparent culture at the company. He encouraged open communication and teamwork, and set an example by being accessible and approachable to employees. • Employee engagement is a critical component of J.P. Morgan's organizational culture. By fostering a sense of ownership and accountability among employees, the company has been able to create a positive work environment where individuals feel valued and supported. One way that J.P. Morgan fosters employee engagement is through its leadership development programs. These programs provide employees with opportunities to develop their skills and advance their careers, while also giving them a sense of purpose and belonging within the organization. Additionally, the company encourages open communication and collaboration among employees, which helps to build trust and create a sense of community within the workplace. • Diversity and inclusion are essential components of J.P. Morgan's organizational culture. The company recognizes that a diverse workforce brings different perspectives, experiences, and ideas to the table, which can lead to better decision-making and innovation. J.P. Morgan has implemented various programs and initiatives to promote diversity and inclusion in the workplace, such as employee resource groups, mentorship programs, and unconscious bias training. One example of J.P. Morgan's commitment to diversity and inclusion is its Women on the Move initiative, which aims to help women advance their careers and achieve their full potential. Through this program, J.P. Morgan provides networking opportunities, leadership development, and other resources to support women in the workplace. The company also supports diversity and inclusion in its recruiting efforts, actively seeking out candidates from diverse backgrounds and partnering with organizations that promote diversity and inclusion. • Innovation and risk-taking are at the heart of J.P. Morgan's organizational culture. The company encourages its employees to think outside the box and take calculated risks in order to drive growth and stay ahead of the competition. This culture of innovation is evident in the company's approach to technology, where J.P. Morgan has invested heavily in developing cutting-edge tools and platforms to better serve its clients. One example of J.P. Morgan's innovative spirit is its use of blockchain technology in financial services. The company was an early adopter of this technology, recognizing its potential to streamline processes and improve transparency. By taking a risk and investing in blockchain, J.P. Morgan has been able to stay ahead of its competitors and offer its clients a more efficient and secure way to conduct transactions. Conclusion: JP Morgan Chase's culture is designed to support its mission of helping clients succeed and grow, while also upholding the highest standards of integrity and ethical conduct. It's important to note that while these principles are generally consistent across the organization, there may be some variations or nuances in how they are implemented in different business units or regions.
