Effective techniques to rectify
QuickBooks Error 12002
QuickBooks Error 12002
QuickBooks is a dependable bookkeeping software providing its services in
numerous countries worldwide. The software is easy to use and offers a
wide variety of features for the user’s convenience. But the users can
sometimes face problems working in the software due to technical
glitches. QuickBooks Error 12002 is displayed on the screen when the
software fails to perform its functions due to network connectivity issues. If
your QuickBooks is also affected by this issue, continue reading the blog to
discover the causes of the issue and the measures to take against it.
Fix the error with the assistance of a QB support representative by
giving a call at 1.855.738.2784.
Reasons
QuickBooks fosters this connectivity error due to the reasons described underneath1.Your system isn’t allowed to access the internet due to incorrect TLS & SSL settings.
2.The web browser you use to access the internet isn’t compatible with executing QB
functions.
3.A network timeout due to unresponsive Inuit servers or slow internet speed on your
computer.
Solutions
Execute the methods mentioned below to prevent this network connectivity error from
interrupting your QB functions again-
Solution 1- Fix the TLS & SSL settings of your Windows
Transport Layer Security (TLS) and Secure Sockets Layer (SSL) are security protocols
employed by Windows to keep your system safe from malwares while it is connected to the
internet and keep the data secure while transferring. These settings can control the internet
access of the applications on your PC, and if they aren’t configured properly, QuickBooks
might develop this error code when it fails to connect to the internet. Online tasks like payroll
updates, sending emails, data sync, etc., will be affected until you resolve this error. Apply the
following steps to configure the TLS and SSL settings-
• Open the Run window using Windows+R keys.
• Erase everything from the search field and accurately type ‘Inetcpl.cpl’ before hitting Enter.
• Go to the Advanced tab in the Internet Properties window and scroll down in the settings
list.
• Mark the checkboxes for Use TLS 1.2 and leave the Use TLS 1.0 & Use
TLS1.1 checkbox unmarked.
• Similarly, ensure that the SSL 3.0 checkbox is marked, and that all the other
SSL settings are unmarked.
• Save the settings and relaunch QuickBooks on your PC.
If the error develops again and stops the financial task, move to the next method.
Solution 2- Configure the Web browser settings in
your Windows
QuickBooks might also struggle to perform its functions online if you use a third-party
web browser in your Windows. The web browser may be incompatible with QuickBooks,
causing it to fail while connecting with the web services. You must always use the inbuilt
web browsers of your OS to prevent compatibility issues. Use these steps1.Open the control panel and go to the Apps option.
2.Click Default Apps and select inbuilt web browsers like Microsoft Edge or Internet
Explorer.
3.Set it as the default web browser for your Windows and reopen QuickBooks.
Conclusion
This blog shares the causes of QuickBooks error 12002 blocking the
software from connecting to the internet and performing online functions. You
also read the techniques to rectify the issue, which we hope you’ll use to
make your QuickBooks error free again.
Contact a QB support team at 1.855.738.2784 if any issue interrupts you
while executing the methods.