Why is my QuickBooks Multiuser Mode not Working
correctly?
QuickBooks Multi-user Mode not
Working
QuickBooks is a diverse accounting software popularly used by many businesses for
accounting purposes. QuickBooks has numerous important in-built features in it, and
one such feature is its multi-user mode. With the use of this feature, several users can
access the same company file at the same time while working on different systems. But
this is possible with the condition that every single user must possess QuickBooks
License. However, sometimes the user might come across an error QuickBooks
multi-user mode not working. This occurs when the hosting mode is switched to the
single-user mode in the QuickBooks application. Moreover, another reason might be
when the computer systems are not able to communicate due to firewall settings. If you
are also coming across the same issue, then keep reading to fix this error promptly.
If you are unable to run QuickBooks in multi-user mode, do try the
troubleshooting steps below. For any further assistance, do contact a certified
technical expert. Call at 1.855.738.2784.
How to resolve this error quickly?
As already discussed, that what is a multi-user error, and what might cause it? Now, let’s
come to resolve the issue by following these effective steps:
Start by running the QuickBooks Database Server
Manager on your server along with the QuickBooks Tool
Hub
Step one: You must download and install QB Database Server
Manager on the server
It is required to close the QuickBooks to use the QB tool hub. It is useful in fixing common errors.
Additionally, it is advised for a better and smooth experience to use QuickBooks Tool Hub on Windows
10, 64-bit.
1.Start by closing QB and downloading the recent version (1.6.0.3) of the QB tool hub.
2.Then, save this file somewhere it is easy to locate.
Note: If you have already installed QuickBooks Tool Hub on the device, do check which
version it is. Choose the Home Tab, and you can find the version at the bottom.
3.Now, open the file you just downloaded (QuickBooksToolHub.exe).
4.After that, accurately follow the steps visible on the desktop screen.
5.Then, agree to the terms and conditions.
6.The installation process is finished.
7.Now, you will see the QB Tool Hub icon on your desktop screen; double-click it to
open.
Step two: Time to run the QuickBooks Database Server
Manager on the main server from the QuickBooks Tool
Hub
1.Start by choosing Network Issues from the QB Tool Hub.
2.Now, from there, choose QuickBooks Database Server Manager and then select the option
Start Scan.
3.Scanning the QuickBooks Database Server Manager will assist you in mending the firewall
settings.
4.When the scanning process is completed, choose Close.
5.Now, you should open the QB on the individual workstations where you see the issue.
6.Lastly, choose the File option and then Switch to Muti-user Mode.
Step Three: At last, run the File Doctor from QB Tool
Hub
1.Start by selecting the Company File Issues option from QuickBooks Tool Hub.
2.Now, select the option Run QuickBooks File Doctor.
Note: In case your QB File Doctor is not opening, then search for the QB Desktop File
Doctor and then open it.
3.Now, choose your company file in QB File Doctor.
4.If you are not able to find the file, choose Browse and search for the respective file.
5.Now, choose Check your File and then click Continue.
6.Enter the QB Administrator credentials and choose the option Next.
Conclusion
By following all the important troubleshooting steps, your issue
where QuickBooks multi-user mode not working is resolved. As of now,
you will be able to switch to multi-user mode at the different workstations
quickly. If still, an error is visible, contact the technical team
at 1.855.738.2784.