Resolving QuickBooks Error 12009: A
Comprehensive Guide
QuickBooks error 12009 often occurs during QuickBooks updates or when refreshing QuickBooks
payroll services. Such an error preventing software updates or paychecks on your computer suggests a
problem with the internet connection. Network timeouts cause this frustrating and critical QuickBooks
error, creating significant hassle for software users.
Additionally, such an occurs when firewalls and other system security software encounter issues due to
improper or incorrect configurations. Error 12009 in QuickBooks is a common issue that requires
immediate and accurate resolution. We will cover all aspects of this error and the top recommended
solutions.
Payroll update issues can lead to legal problems due to discrepancies between the government’s tax
tables and QuickBooks calculations. Prevent serious consequences by resolving the error with the help
of our QB support team, which is available at a toll-free number, 1.855.856.0042, for your convenience.
What Causes Payroll Update Error 12009 in QB?
Multiple reasons can trigger 12XXX errors, such as QuickBooks Payroll update error 12031 and QuickBooks error 12009, when
attempting to update the payroll services; let’s find them out:
• If TLS or SSL settings are not configured correctly, all PC applications may encounter difficulties connecting to the Internet.
• The default browser is not configured to Internet Explorer.
Solutions to resolve QuickBooks Payroll Update Error
Explore the solutions that will help you easily resolve QuickBooks error code 12031.
Solution 1: Set up the TLS and SSL settings
Correct configuration of SSL and TLS settings is essential for QuickBooks connectivity and resolving such an error. Follow these
steps to configure the settings:
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Open Internet Explorer.
Click on Internet Options.
Go to the Advanced tab at the top.
Adjust the SSL and TLS settings as needed.
Click OK to save the changes.
Solution 2: Check the Internet Explorer Preferences
• Incorrect Internet Explorer settings can cause errors when downloading updates. To verify your Internet
Explorer settings:
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Close QuickBooks Desktop and open Internet Explorer.
Once Tools is selected, choose Internet Options.
On the Security tab, ensure the security level is set no higher than Medium-high using the Globe icon.
Go to the Connections tab. If you don’t use Dial-Up Networking (DUN), select Never Dial a
Connection. Otherwise, choose your ISP.
• Click OK and then click on LAN Settings.
• Ensure that Automatically detect settings are selected. Check if Use a Proxy Server is cleared.
• If Use a Proxy Server is selected, note down the full address and port.
• Do not uncheck. Use a Proxy Server if the port doesn’t show as 80. If the port is 80, you can clear the
checkbox for testing purposes.
• Click OK and then go to the Advanced tab.
• Click Restore Advanced Settings and locate Use TLS 1.2 under Settings.
• Ensure it is selected and click OK.
• Exit Internet Explorer and restart your system.
• We have gathered all possible causes of QuickBooks error 12009 in a blog to help you pinpoint why it may have occurred on
your system. Additionally, the blog offers effective troubleshooting solutions to resolve the error in your QuickBooks. If you need
immediate assistance and find the solutions inconvenient, you can contact our QB support team at 1.855.856.0042 for
reliable troubleshooting.