Fixing Display Issues in QuickBooks: An
Instant Guide
One common frustration for QuickBooks users is dealing with display errors. Display issues in
QuickBooks may occur, particularly with high-resolution graphics displays. Several display issues may
arise, such as certain fields in QuickBooks Desktop showing up black instead of the expected white.
Such an issue usually arises from overusing a product. You must change the QuickBooks default
settings if you're using a more recent high-resolution display.
We'll talk about the causes of QuickBooks display faults and how to fix them in this post. Make sure to
read this post through to the end to learn more.
Alternatively, you can contact our professionals at a toll-free number, 1.855.856.0042 for expert
assistance. We will comprehensively answer all your queries and ensure your QuickBooks display issues
are resolved efficiently.
Reasons why you come across QuickBooks Desktop Display issues
Display problems in QuickBooks can occur for the following reasons, leading to QuickBooks Black and
White Screen:
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Incorrect Display Settings Causing such an Issues.
Incorrect View Preferences in QuickBooks Causing Display Issues.
Windows System Errors Leading to QuickBooks Display Issues.
Outdated Video Card Drivers Causing QuickBooks Display Issues.
Steps to resolve QuickBooks Desktop Display issues
Correcting display problems in QuickBooks Desktop is easy by following the steps below. Carefully review
these steps to resolve the issue.
Step 1: Modifying the Display Configuration
• The first step is to adjust the display settings, but before doing so, you should modify the display and
view preferences in QuickBooks. Follow these steps:
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Close QuickBooks Desktop.
Open the Windows Start menu.
Type QuickBooks into the Search field.
Click the QuickBooks icon with a right-click, then choose Open file location.
When you do a right-click on QuickBooks.exe, select Properties.
Go to the Compatibility tab.
Tickmark the Disable display scaling on the high DPI settings checkbox. Alternatively, choose Change
high DPI settings and Override high DPI scaling behavior.
• Click Apply and then OK.
Step 2: Modifying QuickBooks' view preferences
• Go to the Edit menu and select Preferences in QuickBooks.
• Choose Desktop View from the list and then go to the My Preferences tab.
• Select the "One window" option in the View section and click OK.
Step 3: Start Windows again
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Reboot the Windows 10 or Windows 8 system.
Open the Start menu.
Press the Power option and select Restart.
Click Start on the Windows 7, Vista, or XP systems taskbar.
For Windows 7 or Vista, click the Small arrow and select Shutdown.
For Windows XP, click Shutdown or Turn Off Computer.
Select Restart.
Step 4: Update your video card's drivers to the most recent
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Click on the Start button.
Go to the Control Panel.
Click on Device Manager.
Right-click on the Video card listed and select Update driver.
Click on Search.
To update the drivers manually, note the video card's name from the device manager in the display
adapters window.
Visit the manufacturer’s website and search for the driver for your card.
Locate the Driver section and enter the Card’s name.
Download the driver and run the downloaded file from the chosen location, following the on-screen
instructions.
Reboot the system.
• We've included four incredibly useful fixes in this post to assist you in fixing display Issues in
QuickBooks. If the issue continues, call our QuickBooks Premier support specialists at our toll-free
number, 1.855.856.0042, for rapid assistance so you can get back to work.