Troubleshooting the Error When Trying to
Setup Payroll in QuickBooks
Businesses get numerous benefits from using QuickBooks Payroll Services, including increased efficiency in
managing accounting data. However, the error when trying to setup payroll in QuickBooks may present a number of
problems, including the error code ‘00000 XXXXX’, which affects the accounting tasks of the companies.
The error codes found between ‘00000 00001’ and ‘00000 99999’ are often caused by particular characters
contained inside the vendor or employee center or duplicate employee entries. The errors above hinder setting up
a payroll system, which can lead to additional complications. This article explores what these error codes mean and
their causes and offers a step-by-step guide on how to fix them so that you can have seamless payroll management
with your QuickBooks.
If you are not tech-savvy, following this guide could be challenging for you. In such a case, you must consider
contacting QuickBooks experts as an alternative. Dial +1.833.802.0002 and connect with the team of
QuickBooks ProAdvisors now!
QuickBooks Payroll Setup Error: An Overview
QuickBooks Payroll Setup Error is an error that occurs when there are difficulties in setting up the payroll feature in
QuickBooks. There may be several reasons for this, such as wrong configurations, outdated programs, loss of internet
connection, or even company file problems.
Solving it includes adjusting payroll settings, updating software, ensuring stable internet access, and sometimes
contacting QuickBooks support for help. Some of these errors have different codes from 00000 00001 to 00000
99999 including 00000 38049, 00002 71328, and also 00000 .17002.
What Causes Issues When Setting Up Payroll in QB?
The two most common causes of QuickBooks errors when setting up payroll are listed here.
1. The error can occur due to special characters in file names within the Vendor list or Employee Center.
QuickBooks does not support these characters, leading to errors that prevent the successful completion of the
payroll setup process.
2. Another cause of the QuickBooks error code 05396 40000 is the presence of duplicate employee names in the
system. When QuickBooks detects duplicate entries for an employee, it can lead to confusion and errors,
obstructing the payroll setup and requiring resolution to ensure accurate payroll management.
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Ways to Fix Issues While Setting Up QuickBooks Payroll?
The payroll setup error in QuickBooks can be resolved with these easy steps.
Method 1: Addressing the Payroll Setup Error
Use these steps to address the error.
1. Click the 'View Report' link when the error code appears.
2. A new window will open, displaying details of the unrecoverable error.
3. Double-click the 'ReportHeader.xml' file from the list in the window to open it in Internet Explorer. If it doesn't
open automatically, note the file's location.
4. Using Windows Explorer, navigate to the location of 'ReportHeader.xml.'
5. Right-click the 'ReportHeader.xml' file and choose 'Open in a new window' to open it in Internet Explorer.
6. Press Ctrl + F to search for 'Exception String 0.'
7. The statement following 'Exception String 0' in the report indicates the source of the error.
Method 2: Resolving Duplicate Item Error Indicated by Exception String 0
Learn how to fix the payroll setup issues with indicated exception string 0:
1. From the top menu, click on ‘Vendors’ and then go to ‘Vendor Center’’
2. Identify the vendor causing the error; this vendor will be listed twice.
3. If you see a duplicate name, click twice on it to change the name.
4. To remove duplicate names from the Employee Center, click ‘Employees’ and head to the ‘Employees Center.’
5. Choose ‘All Employees’ to include inactive employees from the ‘View’ drop-down menu.
6. Right-click on the duplicate names and choose 'Delete Employee.'
If the methods above resolve the error when trying to setup payroll in QuickBooks, the issue might be related to
data integrity. We recommend contacting our experts at +1.833.802.0002. They can assist you in running the
QuickBooks Payroll setup.
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