Resolving QuickBooks Error 15222: Step-byStep Solutions
During the QuickBooks update process, several errors may occur, with the 15xxx series being commonly
encountered. One such error is QuickBooks Error 15222, which typically arises when updating payroll
tax tables, essentials, maintenance releases, and critical patches through the QuickBooks Desktop
update window. An erratic internet connection is frequently the source of this issue.
Additionally, this error can occur if the software is unable to connect to the network, often due to a poor
internet connection. This error can be frustrating for users. To address such issues, it is crucial first to
understand their root causes. In this blog post, we'll delve into the factors contributing to this error and
provide practical solutions to rectify the payroll update issue, ensuring your workflow remains
uninterrupted.
If you need further assistance with this payroll update error, please call our QuickBooks support team at
the toll-free number for immediate assistance.
What Causes Update Error 15222 in QB?
Users typically encounter QuickBooks error code 15222 when attempting to download QuickBooks Payroll
or update QuickBooks Desktop. Therefore, here are some of the reasons why this problem occurs.
• The registered digital signatures are not functioning, and they are dependent on Internet Explorer.
• The firewall installed on the computer may perceive the QuickBooks Desktop update as a threat.
Solution to fix QuickBooks Error Code 15222
Numerous solutions exist to address the error based on the underlying cause. We have outlined the
solutions to resolve this Error and QuickBooks Error 15225 below:
Solution 1: Set up a digital signature certificate
• The following are the steps that are involved in this process:
• Close QuickBooks Desktop on your system, as the digital signature may not be visible if QuickBooks is
open.
• Locate the QBW32.exe file, typically found in C:\Program Files\Intuit\QuickBooks.
• Right-click on QBW32.exe and select Properties.
• Next, select the Digital Signature tab and ensure that Intuit Inc. is selected from the signature list.
• Select the Details option.
• Choose the View Certificate option from the Digital Signature Details window.
• From the Certificate window, select Install Certificate.
• Click on the Next tab once the finish icon is displayed on your computer screen.
• Proceed to the Finish button.
• Reboot your system.
• Open QuickBooks to download the updates easily.
• Download the updates again.
Solution 2: Disable the Windows Firewall
• To disable the Windows Firewall, take the following actions:
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Click on the Start button at the bottom left of your screen.
Go to the Settings option.
Click on Windows Security.
Click on Firewall and Network Protection.
Select Public Network, Domain, and Private Network sequentially.
Turn off the Windows Defender Firewall for all network types.
Verify internet connectivity: Try bypassing the router
• The Ethernet cable that links the modem and router should be disconnected.
• Restart the router after inserting the Ethernet wire straight into the computer.
• Verify that the connection is recognized by the system.
• These steps are straightforward, and users can easily resolve QuickBooks Error 15222. However, if the
issue persists, seek assistance from the QuickBooks Payroll Support team at the toll-free number.
Accounting experts will provide a feasible solution for your QuickBooks-related problems.