How to Fix Error 15240
When Updating
QuickBooks?
C
QuickBooks Error 15240
Errors popping up on your screen can prove you wrong, stemming from various reasons.
One frequently reported error 15240 when updating QuickBooks. This error appears
with a message on your screen stating, ‘Error 15240: The payroll update did not
complete successfully.’ this error is part of the series of 15XXX errors, which typically
arise from network connectivity issues in QuickBooks. Furthermore, this error may also
occur due to misconfigured Internet Explorer settings, time and date settings, etc.
This error can be annoying. It's an update error that troubles QuickBooks desktop or
payroll software updates. We'll discuss the potential causes of this issue shortly. Please
read this section carefully until the end.
You can also speak with our QuickBooks payroll customer service team at a tollfree number 1.855.738.2784 to find a quick fix for this issue and avoid wasting any
more of your valuable time.
What Causes of Payroll Update Error 15240 in
QB?
As previously mentioned, there are a few causes for this error. Let's examine some
of the common factors contributing to it:
•Problems with the QuickBooks installation.
•You are either logged in as a Windows admin or not running the application
with admin privileges.
•Your payroll subscription may have expired or is not activated properly.
•The CPS folder in the system may be corrupted or damaged, causing
QuickBooks to encounter errors.
Steps to Resolve QuickBooks Update Error
15240
Here are a few solutions to resolve QuickBooks update errors,
including QuickBooks error 15241. Let's review each step individually:
Step 1: Fix QuickBooks Installation
•Shut down QuickBooks.
•On your PC, open the Control Panel.
•Choose Features and Programs or Programs.
•In the list of installed apps, locate QuickBooks, give it a right-click, and choose
Repair.
Step 2: Use administrator rights to run
QuickBooks
Often, you need to access QuickBooks using admin credentials. If you're not logged
in as an admin, you might encounter an error. Follow these steps:
•The first thing to do is to right-click the QuickBooks icon on the desktop.
•Selecting Run as Administrator is required.
•Open Properties next, and make sure that all users are compatible.
Step 3: Check Your Subscription to Payroll
Make sure your payroll subscription is active and current. By doing the following,
you can confirm the status of your subscription:
•Open QuickBooks, then select the Employees option.
•Go to My Payroll Service and choose Account/Billing Information.
•Sign in with your Intuit Account credentials.
•Verify your subscription status to ensure it's active.
Step 4: Change the name of the CPS Folder in the
system
Errors may arise from the CPS (CPS.exe) folder:
•To start, launch the Task Manager by pressing Ctrl + Shift + Esc.
•Proceed to the Processes tab after that.
•In the list of processes, find CPS or CPS.exe and end it.
•Locate the CPS folder in C:\Program Files\Common
Files\Intuit\QuickBooks, as is customary.
•Rename the CPS folder to OldCPS.
•In the end, restart your computer.
Well, we have discussed above the easy solution steps to resolve error 15240
when updating QuickBooks. However, if you encounter any type of issues,
reach out to us anytime for quick assistance. Simply call at a toll-free
number 1.855.738.2784.