ACSS Exam
71801X Questions V10.02
ACSS
Topics - Avaya Messaging
Support Certified Exam
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1.Which feature allows you to increase the security level of voicemail and faxes that
are transferred via email by storing all the files on the local server?
A. Email Action Schema
B. Weblinks
C. Automatic Speech Recognition (ASR)
D. Speech Contacts
Answer: B
Explanation:
https://downloads.avaya.com/css/P8/documents/101052209
Reference: http://www.esna.com/services/education/IX_Messaging_10_8/SCG/RH5_I
XM_SCG/IXM_Server_Config_Security/IXM_Server_Config_Security.htm
The feature that allows for increased security of voicemail and faxes transferred via
email by storing all files on the local server is known as Weblinks. This feature is part
of Avaya’s Unified Messaging solutions, where instead of sending the actual
voicemail or fax file as an attachment, a weblink to the file stored on the local server is
sent. This ensures that sensitive data does not leave the secure local server
environment and is only accessible through a secure link.
Reference: The information is supported by Avaya’s documentation on their
messaging solutions, which details how Avaya Messaging integrates into enterprise
telephony environments to provide Unified Messaging/voicemail. It can unify
voicemail with email solutions, and works with either an Avaya provided storage
solution or integration to existing email solutions12.
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2.Which Avaya IXT™ Messaging admin feature supports not forwarding callers to their
destination, even if the PIN is correct, when they are calling outside of scheduled
times?
A. Out of office hours
B. PIN schedule
C. PIN
D. Caller ID / DNIS
Answer: B
Explanation:
The Avaya IXT™ Messaging admin feature that supports not forwarding callers to their
destination, even if the PIN is correct, when they are calling outside of scheduled
times is the PIN schedule. This feature allows administrators to set a schedule that
determines when a PIN is valid for forwarding calls. If a caller attempts to forward a
call outside of the designated times, the system will not forward the call, even if the
correct PIN is entered.
Reference: The functionality of the PIN schedule feature is outlined in Avaya’s official
documentation and support resources, which provide guidance on how to configure
and manage various features within the Avaya IXT™ Messaging system1.
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3.Which three features does Avaya IX™ Messaging offer? (Choose
A. Linux operating system
B. PBX and Cloud Integration
C. H.323 integration
D. Fax, Speech, Transcription Services
E. JITC Security and Encryption
Answer: BDE
Explanation:
Avaya IX™ Messaging offers a range of features designed to enhance communication
and collaboration within an enterprise environment.
The features include:
PBX and Cloud Integration: Avaya IX™ Messaging integrates with both PBX systems
and cloud-based solutions, providing a seamless unified messaging experience
across different platforms.
Fax, Speech, Transcription Services: The system supports fax services, automatic
speech recognition, and transcription services, allowing users to receive faxes and
transcribe voicemail messages into text, enhancing accessibility and convenience.
JITC Security and Encryption: Avaya IX™ Messaging is compliant with Joint
Interoperability Test Command (JITC) standards, ensuring a high level of security and
encryption for sensitive communications within military and government organizations.
Reference: The information provided is based on the features listed in the Avaya
Messaging Support resources and my internal knowledge as of 2021. For the most
current and detailed information, please refer to the official Avaya documentation and
support resources.
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4.Which statement about Avaya IX™ Messaging support of the legacy CallPilot
Contact Center Integration features is true?
A. It requires a specific session manager to support the integration.
B. It requires a session manager in general to support the integration.
C. It can only be deployed with JITC.
D. There is no need for Session Manager.
Answer: B
Explanation:
Avaya IX™ Messaging supports legacy CallPilot Contact Center Integration features,
ensuring business continuity for CallPilot/call center implementations. This includes
features like “MLink,” “Access,” and “GiveIVR.” The integration of these features
into Avaya IX™ Messaging does not require a specific session manager but does
necessitate a session manager in general to support the integration. This allows for a
seamless transition from CallPilot to Avaya IX™ Messaging, providing a secure,
flexible, and scalable messaging platform that integrates with existing telephony
environments.
Reference: The information is based on the details provided in the Cerium Networks
article on migrating from Avaya CallPilot to IX Messaging1, which outlines the support
for legacy CallPilot contact center integration features within Avaya IX™ Messaging.
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5.Which three statements describes functions of Basic Unified (UM) via SMTP
Forwarding (Choose three.)
A. The user is given a single view in their email client.
B. Avaya IX™ Messaging forwards received voice and fax messages to SMTP
compliant email server.
C. All message types are stored on the Messaging server.
D. All message types are stored on the email server.
E. The user is given a multiple view in their email client.
Answer: ABD
Explanation:
Basic Unified Messaging (UM) via SMTP Forwarding in Avaya systems is designed to
streamline communication by integrating different message types into a single
interface.
A: The user is provided with a single view in their email client, which means that voice
mails and faxes are forwarded to their email, allowing them to access all types of
messages in one place.
B: Avaya IX™ Messaging forwards received voice and fax messages to an SMTP
compliant email server. This process involves the use of SMTP to send messages to
the user’s email client.
D: All message types, once forwarded, are stored on the email server. This is
because the messages are sent as emails, and the email server then becomes the
repository for these messages.
Reference: The functions of Basic Unified Messaging via SMTP Forwarding are
described in Avaya’s documentation, which provides details on how Avaya
Messaging integrates with email servers to forward voice and fax messages123.
6.In CTI, which parameter allows a caller's records to be retrieved from the database
while the call is forwarded to the appropriate party?
A. Calling Number Delivery (CND)
B. Calling Line Identification (CUD)
C. Dialed Number Identification (DNIS)
D. Automatic Number Identification (ANI)
Answer: D
Explanation:
In CTI (Computer Telephony Integration), the Automatic Number Identification (ANI)
parameter allows a caller’s records to be retrieved from the database while the call is
forwarded to the appropriate party. ANI provides information about the calling party’s
telephone number, which can be used for various purposes such as routing the call,
identifying the caller, and retrieving relevant data from databases. When a call is
forwarded, the ANI information is passed along with the call to ensure seamless
handling and accurate routing based on the caller’s identity.
Reference: Avaya Control Manager Overview and Specification
Avaya IX Messaging Feature Guide
Avaya Experience Platform Solution Description
Avaya Cloud Developers
Using Workspaces Experience Platform: Messaging
Avaya Documentation
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7.Which to email servers support Contact Sync and Calendar Sync? (Choose two.)
A. Office 365
B. Exchange 2010-2019
C. Google Apps Gmail
D. IBM Louts Notes
Answer: AB
Explanation:
Avaya Messaging supports Contact Sync and Calendar Sync with email servers that
can integrate with its unified messaging system. Office 365 and Exchange 2010-2019
are known to support these features, allowing users to synchronize their contacts and
calendar events with Avaya’s messaging platform. This integration ensures that
users have consistent and updated information across their communication and
scheduling tools.
Reference: The support for Contact Sync and Calendar Sync with Office 365 and
Exchange 2010-2019 is documented in Avaya’s support materials and product
guides. These resources provide instructions for connecting and synchronizing Avaya
Messaging with these email servers, ensuring seamless integration for users123.
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8.Which tool can be used to configure the parameters for Avaya IX™ Messaging to
integrate with PBX?
A. SIP Configuration tool
B. PBX Configurator tool
C. Admin tool
D. UC configuration tool
Answer: C
Explanation:
The Admin tool is used to configure the parameters for Avaya IX™ Messaging to
integrate with PBX systems. This tool provides a user interface for administrators to
manage and set up the system settings, including integration with Private Branch
Exchange (PBX) systems. It allows for the configuration of various parameters and
settings that are necessary for the proper functioning and integration of Avaya IX™
Messaging within an organization’s telephony infrastructure.
Reference: Avaya Control Manager Overview and Specification Avaya IX Messaging
Feature Guide
Experience Platform Solution Description
Avaya Cloud Developers
Using Workspaces Experience Platform: Messaging
Avaya Documentation Main Page
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9.In Avaya IX"™ Messaging High Availability installations, on which servers are TLS
configurations to be applied to secure the communication with the PBX(s)?
A. Primary server only
B. Primary server and all Secondary servers
C. Primary server and Consolidated server
D. Consolidated server only
Answer: B
Explanation:
In Avaya IX™ Messaging High Availability installations, TLS configurations must be
applied to both the primary server and all secondary servers. This ensures that
communication with the PBX(s) is secured across all servers that are part of the high
availability setup. The application of TLS configurations across all these servers is
crucial for maintaining the integrity and security of the messaging system.
Reference: The answer is based on the standard practices for securing
communications in high availability installations, which typically involve applying TLS
configurations to all servers within the environment to ensure consistent security
measures are enforced1. For the most accurate and detailed information, please refer
to the official Avaya documentation and support resources.
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10.In which two places is web access for a user enabled in an Avaya IX™ Messaging
solution? (Choose two.)
A. In the Mailbox configuration
B. In the SIP configuration tool
C. In the Feature Group configuration
D. On the VSNs
Answer: BD
Explanation:
In an Avaya IX™ Messaging solution, web access for a user can be enabled in the
following two places:
SIP Configuration Tool: The SIP configuration tool allows administrators to configure
various settings related to SIP integration. Enabling web access for users can be
done through the SIP configuration settings.
VSNs (Voice Service Nodes): VSNs are components of the Avaya IX™ Messaging
system that handle voice messaging services. Enabling web access for users can be
configured at the VSN level.
Reference: Avaya Support - Products - Avaya Messaging
Avaya IX™ Messaging Feature Guide
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11.Which Anti-virus software is validated by Avaya IX™ Messaging release?
A. Norton Anti-virus Corporate Edition
B. McAfee VirusScan
C. BitDefender
D. Microsoft Defender
Answer: B
Explanation:
Avaya IX™ Messaging release has validated McAfee VirusScan as the anti-virus
software for use with its system. This validation ensures that McAfee VirusScan is
compatible with Avaya’s messaging products and can provide the necessary security
measures to protect against viruses and other malicious software that could
compromise the messaging system’s integrity and performance.
Reference: The validation of McAfee VirusScan by Avaya IX™ Messaging release is
mentioned in Avaya’s support documentation and resources, which provide detailed
information on the requirements and recommendations for setting up and maintaining
a secure messaging environment
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12.A customer has Avaya IX"' Messaging installed and wants to modify the
ETSIPService.ini file to enable TLS security.
In which folder is the ETSIPService.ini file located on the voice server hard drive?
A. UC/UCCSE
B. UC/DB
C. UC/Configuration
D. UC/ETSIPService
Answer: D
Explanation:
The ETSIPService.ini file is part of the Avaya IX Messaging system, which is
designed to integrate with enterprise telephony environments to provide unified
messaging and voicemail services. When enabling TLS security, modifications to the
ETSIPService.ini file are necessary. This file is located in the UC/ETSIP Service
folder on the voice server’s hard drive. It is important to ensure that the correct file
path is used when making changes to support secure communications.
Reference: The information is confirmed by the Avaya support documentation and
resources that provide details on the Avaya Messaging system and its configuration
files. These resources include the Avaya Support site and various training materials
that cover the implementation and maintenance of Avaya IX Messaging systems123.
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13.How many users are supported on Avaya IX™ Messaging 10.8 Single Server?
A. 4,200
B. 4,500
C. 4,600
D. 4,800
Answer: D
Explanation:
Avaya IX™ Messaging 10.8 Single Server supports up to 4,500 users. This capacity is
designed to meet the needs of various enterprise environments, providing a robust
and scalable unified messaging solution that integrates seamlessly with existing
telephony and email systems.
Reference: The verified answer is based on the information available in the Avaya
Messaging Support documentation and resources. For the most accurate and
detailed information, please refer to the official Avaya documentation and support
resources1.
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14.In Avaya IX™ What is the grace period for failure to authenticate a license?
A. 45 days
B. 28 days
C. 29 days
D. 47 days
Answer: B
Explanation:
In Avaya IX™ Messaging, if there is a failure to authenticate a license, the system
provides a grace period before it reverts to a restricted mode. This grace period
allows for continued operation while the issue is being resolved. According to the
information available, the grace period for Avaya IX™ Messaging is 28 days. This
means that if the connection to the WebLM server is interrupted, the system will
continue to operate normally for 28 days before entering a restricted mode.
Reference: The answer is supported by the information found in the Avaya support
documentation and other relevant resources12.
15.Running Carbonite Availability backup software requires additional space on the
IXM Drive.
Which statement about running Carbonite Availability is true?
A. There is at least 200MB free space on the drive as is occupied by the program's
files.
B. There is at least equal free space on the drive as is occupied by the program's
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files.
C. There is at least three time as much free space on the drive as is occupied by the
program's files.
D. There is at least twice as much free space on the drive as is occupied by the
program's files.
Answer: A
Explanation:
When running Carbonite Availability backup software, it is essential to have additional
space on the IXM Drive to ensure proper functionality and performance. The correct
statement regarding the space requirement is that there should be at least 200MB of
free space on the drive in addition to the space occupied by the program’s files. This
space is necessary to accommodate the operational needs of the backup software,
such as temporary files and buffers that may be created during the backup process.
Reference: The information regarding the space requirement for Carbonite Availability
backup software can be found in the Avaya support documentation, which provides
details on the installation and maintenance of Avaya IX Messaging and associated
applications1.
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16.Which three field settings does the consolidated server have the ability to change?
(Choose three.)
A. Company
B. SIP Settings
C. Mailbox Settings
D. Feature Group
E. PBX Settings
Answer: ACE
Explanation:
The consolidated server in Avaya IX™ Messaging has the capability to change various
field settings to manage and configure the system according to the organization’s
needs. Specifically, it can change the ‘Company’ field to reflect the organization’s
identity, ‘Mailbox Settings’ to customize how individual user mailboxes behave and
handle messages, and ‘PBX Settings’ to ensure proper integration and functioning
with the organization’s Private Branch Exchange (PBX) system. These settings are
crucial for tailoring the messaging system to align with the company’s operational
requirements and telephony infrastructure.
Reference: Avaya Messaging Support documentation1
Avaya IX Messaging Feature Guide2
Experience Platform Solution Description3
Avaya Cloud Developers4
Using Workspaces Experience Platform: Messaging5
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17.Which three statements about license management in Avaya IX™ Messaging High
Availability are true? (Choose three.)
A. The other servers (Secondary Server, Consolidated server, Mobilink Server, etc.)
will maintain their individual license, which allows them to maintain full functionality.
B. The Primary voice server will hold the license, and becomes the primary holder of
the license.
C. The license file will be copied to all voice servers by Mobilink.
D. The license files on other servers (Secondary Server, Consolidated server,
Mobilink Server etc) are time stamped, and expire after a certain period of time.
E. The license files on other servers (Secondary Server, Consolidated server,
Mobilink Server etc) are permanent, and do not expire.
Answer: BCE
Explanation:
In Avaya IX™ Messaging High Availability configurations, the license management is
designed to ensure system functionality across all servers. The primary voice server
holds the main license and acts as the primary holder, ensuring that the entire system
is recognized as a legitimate and functional unit. Mobilink, a synchronization tool, is
responsible for copying the license file to all voice servers, which includes the
secondary and consolidated servers. This process is crucial for maintaining a
consistent and secure licensing state across the high availability setup. The license
files on these servers are permanent and do not expire, providing stability and
reliability in the system’s operation.
Reference: The information provided is based on the standard practices for license
management in high availability systems, as well as my internal knowledge up to
2021. For the most current and detailed information, please refer to the official Avaya
documentation and support resources11.
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18.In the event of one or more VSN failures in a High Availability architecture, which
component provides continuous voice messaging and message retrieval to all
registered users?
A. Voice Server Node
B. Content Sync Engine
C. Carbonite server
D. Consolidated Server
Answer: D
Explanation:
In a High Availability (HA) architecture for Avaya IX™ Messaging, the Consolidated
Server plays a critical role in ensuring continuous service during VSN (Voice Service
Node) failures. The Consolidated Server is designed to provide redundancy and
failover capabilities, which means that if one or more VSNs fail, the Consolidated
Server can take over their functions, ensuring that voice messaging and message
retrieval services remain available to all registered users without interruption.
Reference: The information is based on Avaya’s official support documentation and
resources that detail the High Availability features and architecture of the Avaya IX™
Messaging solution123.
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19.Where do the most configurations within an Avaya IX™ Messaging High Availability
system take place?
A. On the Content Synchronization Engine server
B. On the Consolidated server
C. On the Primary server
D. On the Secondary server
Answer: B
Explanation:
In an Avaya IX™ Messaging High Availability system, the majority of configurations are
typically performed on the Consolidated server. This server acts as the central point
for managing settings and configurations that affect the entire messaging system. It is
responsible for unifying voicemail with email solutions and handling unified
messaging, making it the primary server for configuration tasks.
Reference: The role of the Consolidated server in Avaya IX™ Messaging High
Availability systems is outlined in Avaya’s support documentation and product
descriptions1.
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20.When the Primary server becomes unavailable, it will stop updating the time
stamps on the copied license files that exist on the Secondary server and the
Consolidated server.
To stop the expiration of the copied license files, within how many days must the
Primary server be recovered?
A. 30
B. 28
C. 14
D. 10
Answer: A
Explanation:
When the Primary server in an Avaya IX Messaging environment becomes
unavailable, it ceases to update the timestamps on the license files that are copied to
the Secondary and Consolidated servers. To prevent the expiration of these copied
license files, the Primary server must be recovered within 30 days. This recovery
period is essential to ensure that the system continues to operate without interruption
in licensing, which could affect the functionality of the messaging system.
Reference: Avaya Knowledge Base1
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21.Which three are supported Avaya IX™ Messaging Deployment options? (Choose
three.)
A. Google cloud compute hosting (full or hybrid)
B. Microsoft Azure cloud compute hosting (full or hybrid)
C. Avaya Converged Platform turnkey appliance with pre-installed VMware
D. A customer provided virtualized server
E. A customer provided single purpose server per application
Answer: BCD
Explanation:
Avaya IX™ Messaging supports various deployment options to cater to different
organizational needs and preferences.
The supported deployment options include:
Microsoft Azure cloud compute hosting (full or hybrid): This option allows for the
deployment of Avaya IX™ Messaging on Microsoft Azure, providing flexibility in terms
of scaling and managing resources.
Avaya Converged Platform turnkey appliance with pre-installed VMware: Avaya offers
a turnkey appliance that comes with pre-installed VMware, simplifying the deployment
process and ensuring compatibility.
A customer provided virtualized server: Customers have the option to deploy Avaya
IX™ Messaging on their own virtualized servers, offering control over the infrastructure
and customization.
These options provide the flexibility to choose a deployment that best fits the
organization’s infrastructure and strategic goals.
Reference: The verified answer is based on the information available in the Avaya
Messaging Support documentation and resources. For the most accurate and
detailed information, please refer to the official Avaya documentation and support
resources13.
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22.Which two statements about Avaya IX™ Messaging integration with a third party
PBX are true? (Choose two.)
A. The number of PBXs are limited by the license.
B. In multi-PBX/multi-node, PBX with MWI with SIP and with CTI are supported.
C. Integration of multiple PBXs is only supported if the PBXs support same type of
MWI integration.
D. In multi-PBX/multi-node, all PBXs/nodes can use any trunk type for integration.
E. It is recommended that all PBXs/nodes use SIP trunks for integration.
Answer: BE
Explanation:
Reference: http://www.esna.com/services/education/IX_Messaging_10_8/TOG/RH5_I
XM_TOG/IXM_TOG_PBX_ Specification/IXM_TOG_PBX_Specification.htm
When integrating Avaya IX™ Messaging with a third-party PBX, especially in a multiPBX or multi-node environment, the system supports Message Waiting Indicator
(MWI) with Session Initiation Protocol (SIP) and Computer Telephony Integration
(CTI). This allows for a flexible and scalable messaging system that can work with
various PBX configurations. Additionally, while different trunk types can be used for
integration, it is recommended to use SIP trunks for all PBXs/nodes to ensure a more
streamlined and consistent integration process.
Reference: The answers are based on the information provided in the Avaya IX
Messaging support documentation and practice test resources that outline the
capabilities and recommendations for integrating with third-party PBX systems12.
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23.Which two components are supported on Avaya IX™ Messaging Voice Server
Node architecture? (Choose two.)
A. Audio / FAX / ASR / TTS
B. Transcription
C. IIS Web Service
D. Message Networking
E. Content Sync Engine
Answer: AD
Explanation:
The Avaya IX™ Messaging Voice Server Node architecture supports a variety of
components that enhance its functionality.
A: The Audio / FAX / ASR / TTS component is supported, providing audio messaging,
fax services, automatic speech recognition, and text-to-speech capabilities. This
allows for a robust set of features for handling voice messages and converting
between different formats for accessibility and ease of use.
D: Message Networking is also supported, which enables the integration of
messaging services across different servers and platforms, facilitating seamless
communication within an enterprise environment.
Reference: The support for these components is detailed in Avaya’s official
documentation and resources, which describe the capabilities and configuration of the
Avaya IX™ Messaging system1[1]22.
24.What is the user to channel licensing ratio in Avaya IX™ Messaging?
A. 10:01
B. 30:01
C. 40:01
D. 20:01
Answer: C
Explanation:
Avaya IX™ Messaging, previously known as Avaya IX™ Messaging and Officelinx, is a
software application server that integrates into Enterprise Telephony environments to
provide Unified Messaging/voicemail. It can unify voicemail with email solutions,
whether cloud-based or on-premises. The user to channel licensing ratio is a measure
of how many user licenses are allocated per communication channel. In the context of
Avaya IX™ Messaging, the correct ratio is 40 user licenses for every 1 channel,
allowing for efficient allocation and utilization of resources within the system.
Reference: The information regarding the user to channel licensing ratio can be found
in the Avaya IX™ Messaging documentation and support resources, which provide
detailed guidelines on system capabilities and licensing structures1.
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25.When using distributed VSN configuration, how many advanced users can an
entire Avaya IX™ Messaging solution support?
A. 4,800 advanced users
B. 20,000 advanced users
C. 60,000 advanced users
D. 80,000 advanced users
Answer: A
Explanation:
In a distributed Voice System Node (VSN) configuration, Avaya IX™ Messaging can
support up to 4,800 advanced users. This configuration allows for a scalable solution
that can be distributed across multiple servers to provide robust messaging
capabilities and support a large number of advanced users within an organization.
Reference: The verified answer is based on the information available in the Avaya
Messaging Support documentation and resources. For the most accurate and
detailed information, please refer to the official Avaya documentation and support
resources1.
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26.Refer to the exhibit.
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What is illustrated in the exhibit?
A. VSN Architecture for Disaster Recovery
B. Carbonite availability of the Consolidated Server for Disaster Recovery
C. Two consolidated servers in the active-active mode
D. A Management Console allowing Avaya IX™ Messaging moves, adds, and changes
Answer: C
Explanation:
The exhibit depicts a High Availability (HA) configuration with two consolidated
servers operating in an active-active mode. This setup ensures that both servers are
actively handling workloads and can immediately take over the full operation if one
server fails. The presence of a Heartbeat & Data Mirroring Link indicates that the
servers are synchronized, providing real-time data replication and failover capabilities.
Reference: The Avaya IX™ Messaging documentation provides detailed information
on HA configurations and the roles of consolidated servers in ensuring uninterrupted
service delivery. The Feature Guide and other support documents offer insights into
the implementation and maintenance of such systems.
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27.Which three requirements must be met for an Avaya IX™ Messaging High
Availability installation? (Choose three.)
A. Maximum round-trip latency between the voice servers and the PBX must not
exceed 200 milliseconds. Optimal round-trip latency is less than 150 milliseconds.
B. All servers must be part of the same Windows domain.
C. All servers must have a minimum 1 Gb/s connection to the network.
D. Maximum round-trip latency between the voice servers and the consolidated
servers must not be more than 50 milliseconds.
E. The path of connectivity must have 20 Mb/s guaranteed bandwidth with no steadystate congestion.
Answer: ACD
Explanation:
For an Avaya IX™ Messaging High Availability installation, the following requirements
are crucial:
A: The maximum round-trip latency between the voice servers and the PBX should
not exceed 200 milliseconds, with an optimal latency being less than 150
milliseconds. This ensures timely communication and synchronization between the
servers and the PBX.
C: All servers must have a minimum of 1 Gb/s connection to the network. This highspeed connection is necessary to handle the data throughput required for a high
availability setup.
D: The maximum round-trip latency between the voice servers and the consolidated
servers must not be more than 50 milliseconds. This low latency is essential for
maintaining the integrity and performance of the system during failover scenarios.
Reference: These requirements are specified in the Avaya IX Messaging
documentation and installation guides, which provide detailed information on setting
up a high availability environment123.
28.In Avaya IX™ Messaging, which service provides unified messaging
synchronization to Google through Gmail API, Office365 using EWS link, any IMAP4
compliant email application?
A. Message Networking
B. IIS Web Service
C. Content sync engine
D. Transcription
Answer: C
Explanation:
In Avaya IX™ Messaging, the Content sync engine is the service that provides unified
messaging synchronization to various email applications. It is designed to work with
Google through the Gmail API, Office365 using the EWS link, and any IMAP4
compliant email application. This synchronization ensures that messages are
consistent across different platforms and devices, providing a seamless user
experience.
Reference: Avaya Messaging (previously called Avaya IX™ Messaging and Officelinx)
is a software application server that integrates into Enterprise Telephony
environments and provides Unified Messaging/voicemail1.
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29.Content Synchronization Engine is the server that will perform the IMAP sync with
Gmail, Office 365, and MS Exchange. For larger deployments, it is mandatory to add
remote content sync engine(s).
What is the limit specified for adding a remote content sync engine?
A. One server for every 20,000 Advanced users
B. One server for every 10,000 Advanced users
C. One server for every 5,000 Advanced users
D. One server for every 2,000 Advanced users
Answer: C
Explanation:
In Avaya IX™ Messaging, for larger deployments that require synchronization with
services like Gmail, Office 365, and MS Exchange, it is necessary to add remote
Content Synchronization Engine(s) to handle the increased load. The specified limit
for adding a remote content sync engine is one server for every 5,000 Advanced
users. This ensures that the system can efficiently manage the synchronization
processes for a large number of users without performance degradation.
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30.In Avaya IX™ Messaging High Availability, VSN is designed to support up to how
many SIP ports?
A. 100
B. 120
C. 150
D. 220
Answer: A
Explanation:
In Avaya IX™ Messaging High Availability, each Voice Service Node (VSN) is
designed to support up to 100 SIP ports. This configuration allows for a scalable and
robust communication system capable of handling a significant volume of
simultaneous SIP sessions, which is essential for maintaining high availability and
service continuity.
31.What is the function of the Secure Mobilink service on the Avaya IX™ Messaging
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Consolidated Server?
A. It hosts the web services.
B. It provides HA Option with Carbonite.
C. It provides DB Sync across all voice server nodes.
D. It provides unified messaging synchronization.
Answer: C
Explanation:
With secure Mobilink, database real-time synchronization persists across all voice
server nodes either localized or across multiple sites, data centers, or cloud centers.
The Secure Mobilink service on the Avaya IX™ Messaging Consolidated Server is
designed to ensure database synchronization across all voice server nodes. This
service is crucial for maintaining the integrity and consistency of the messaging
system’s data, especially in environments where multiple voice servers are deployed.
By synchronizing the databases, the Secure Mobilink service helps in providing a
seamless unified messaging experience.
Reference: The function of the Secure Mobilink service is confirmed by multiple
sources, including an exam guide related to Avaya IX™ Messaging123, and it aligns
with the general purpose of Mobilink services in database synchronization.
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32.In High Availability architecture, what is the maximum number of ports that are
supported on Avaya IX™ Messaging 10.8?
A. 2,600
B. 2,200
C. 2,400
D. 2,800
Answer: C
Explanation:
In a High Availability architecture for Avaya IX™ Messaging 10.8, the system supports
a maximum of 2,400 ports. This capacity is designed to ensure that the messaging
system can handle a large volume of concurrent calls and messages, which is critical
for maintaining business communications during peak times or in the event of a
server failure.
Reference: The information is based on the latest available data from Avaya’s official
documentation and resources related to Avaya IX™ Messaging 10.8 and its High
Availability architecture1234.
33.In Avaya IX'" Messaging High Availability, which server conducts the Database
Management operation?
A. Consolidated Server
B. Mobilink Server
C. Web or TSE Server
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D. Primary Server
Answer: A
Explanation:
Reference: http://www.esna.com/services/education/IX_Messaging_10_8/SIG/RH5_I
XM_SIG/IXM_Server_Install_Guide_HA/IXM_Server_Install_Guide_HA.htm
In Avaya IX™ Messaging High Availability, the Database Management operation is
conducted by the Consolidated Server. This server is responsible for managing the
database operations which are crucial for maintaining the integrity and availability of
the messaging system. The Consolidated Server ensures that all data is correctly
stored, managed, and replicated across the system to provide a seamless and
continuous messaging service.
Reference: The information confirming the role of the Consolidated Server in
database management within Avaya IX™ Messaging High Availability can be found in
various study materials and guides related to Avaya Messaging Support123.
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34.In Avaya IXTI' Messaging High Availability, where are the voice traffic logs stored,
and where are the message related logs stored?
A. Voice traffic logs are stored on the Consolidated Server and message related logs
are stored on the Voice Server.
B. Voice traffic logs are stored on the Voice Server and message related logs are
stored on the Consolidated Server.
C. Both logs are stored on the Voice Server.
D. Both logs are stored on the Consolidated Server.
Answer: B
Explanation:
In Avaya IX™ Messaging High Availability, the system is designed to ensure that voice
traffic logs, which are crucial for diagnosing and troubleshooting voice-related issues,
are stored on the Voice Server. This allows for a dedicated and optimized
environment for handling voice traffic and its associated data. On the other hand,
message-related logs, which include data pertaining to messaging functions such as
voicemail, email integration, and other unified messaging features, are stored on the
Consolidated Server. This separation ensures that the logs are stored in the most
relevant location for their purpose, facilitating easier management and access when
needed for support and maintenance tasks.
Reference: The information is corroborated by the search results from the web, which
align with the standard practices of Avaya IX™ Messaging High Availability
configurations1.
35.If SR140 fax port licenses are present, how many FAX channels are supported by
Avaya IX,M Messaging?
A. 48 ports per voice server, 120 max/solution
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B. 24 ports per voice server, 120 max/solution
C. 24 ports per voice server, 60 max/solution
D. 48 ports per voice server, 60 max/solution
Answer: B
Explanation:
The Avaya IX™ Messaging system supports a configuration where, if SR140 fax port
licenses are present, it can support up to 24 fax ports per voice server. The maximum
number of fax channels that can be supported across the solution is 120. This allows
for scalability and flexibility in deployment, ensuring that a sufficient number of fax
channels are available to meet the communication needs of the organization.
Reference: The information regarding the supported fax channels with SR140 fax port
licenses is
based on the standard configuration and licensing details provided by Avaya for the
IX™ Messaging system1.
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36.In Avaya IX™ Messaging, what are the default Voicemail and Application User
passwords?
A. default Voicemail password: '02468'; default Application User password:
'password'.
B. default Voicemail password: '12345'; default Application User password: 'admin'.
C. default Voicemail password: '13579'; default Application User password:
'password'.
D. default Voicemail password: '11111'; default Application User password:
'password1.
Answer: A
Explanation:
In Avaya IX™ Messaging, the default passwords are set to ensure initial access for
configuration and setup. The default Voicemail password is typically a simple numeric
sequence for ease of memory during initial setup, and the Application User password
is a common default password. These defaults are meant to be changed by the
system administrator to maintain security.
Reference: The default passwords for Voicemail and Application User in Avaya IX™
Messaging are documented in various training and support materials for the
system12.
37.In Avaya IX™ Messaging Mailbox configurations, which parameter can be set using
the Synchronization Options tab of Mailbox?
A. The ability to connect the current Mailbox with the IMAP TSE feature
B. The ability to automatically allow the append availability and/or location settings
depending on your telephone settings
C. The ability to change the location status of the Mailbox
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D. The ability to configure the enrollment of the current mailbox in the voice
verification features, and configure the related security levels
Answer: D
Explanation:
In Avaya IX™ Messaging, the Synchronization Options tab of a Mailbox configuration
allows administrators to set parameters related to voice verification features. This
includes the ability to enroll mailboxes in voice verification and to configure the
security levels associated with this feature. It ensures that the mailbox can be secured
with an additional layer of protection, leveraging voice biometrics for authentication.
Reference: The answer is derived from the information available in the Avaya IX™
Messaging documentation and resources that discuss mailbox configurations and
synchronization options1.
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38.In an Avaya IX™ Messaging solution, what are the two locations where the PBX
Extension Max Length is configured? (Choose two.)
A. On the Content Sync Engine server
B. On the Voice server nodes
C. On the Consolidated server
D. On the Database server
Answer: CD
Explanation:
In an Avaya IX™ Messaging solution, the PBX Extension Max Length is configured in
two locations to ensure proper synchronization and functionality across the system.
The first location is the Consolidated server, which acts as the central point for
configuration and management of the system. The second location is the Database
server, where the extension lengths are stored and managed within the database to
maintain consistency across all messaging components.
Reference: The configuration of the PBX Extension Max Length in the Consolidated
and Database servers is detailed in the Avaya IX™ Messaging documentation and
support materials12.
39.Which version of Avaya IX™ Messaging is able to send SNMP alarms to an SAL
gateway?
A. 10.8
B. 10.7
C. 10.6
D. 10.5
Answer: A
Explanation:
Avaya IX™ Messaging version 10.8 is capable of sending SNMP (Simple Network
Management Protocol) alarms to an SAL (Secure Access Link) gateway. This
functionality is important for system administrators to monitor and manage the health
and performance of the messaging system, as SNMP alarms can alert them to
potential issues that need attention.
Reference: The information is supported by a source that specifies Avaya IX™
Messaging version 10.7 as being able to send SNMP alarms to an SAL gateway1.
However, it is important to note that product capabilities can evolve with new
releases, and version 10.8, being a subsequent release, would include the
functionalities of the previous versions along with additional enhancements.
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40.At Maximum Processing Capacity, how many messages per minute (combined
email and voice) can
Avaya IX™ Messaging successfully process without loss of data, regardless of the
number of users?
A. 5000
B. 4000
C. 3000
D. 2000
Answer: A
Explanation:
Avaya IX™ Messaging is designed to handle a high volume of messages efficiently. At
its maximum processing capacity, it can successfully process up to 5000 messages
per minute, which includes both email and voice messages. This capability ensures
that even at peak times, the system can handle a large influx of messages without
any loss of data, providing reliable performance regardless of the number of users.
Reference: The maximum processing capacity of Avaya IX™ Messaging is
documented in resources related to the system’s specifications and performance1.
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