QuickBooks Error PS077: Fixing the Payroll
Update Error
Sometimes, you may encounter QuickBooks error PS077 on your screen when there is an issue with the
payroll. With this error, your computer screen will display the message, "Problem having trouble installing
payroll tax table update."This issue typically arises when the user attempting to access the payroll is not a
registered QuickBooks user, or the file they are trying to access is corrupted or damaged.
If you encounter the error PS077, you can update the tax table but can't complete the process. This error
can significantly disrupt your payroll operations, potentially leading to a loss of productivity. Here in this
article, we've listed every possible reason for this issue and offered the best fixes.
If you would like further details or professional help, please call our toll-free number 1.855.856.0042. We
have a team dedicated to resolving QuickBooks payroll problems.
Potential Causes of QuickBooks Payroll Error
Payroll update errors are common when using QuickBooks software, and there can be several reasons for
them. Below, we have outlined the possible factors that can lead to error PS077.
•User Account Control (UAC) settings prevent QuickBooks from updating the tax table.
•The CPS folder name is incorrect or corrupted, making QuickBooks unable to update the tax table.
Solution to Fix QuickBooks Payroll Error
Fixing the QuickBooks payroll most common error requires you to conduct the troubleshooting solution
advised by experts. Therefore, we are here with tried and tested you should conduct to download the
payroll update without any issues.
Solution 1: Disable UAC
• Verify your QuickBooks license by logging into your online Intuit account and making sure your QuickBooks
version is up to date. (Note: To verify your QuickBooks product version and release, click this link.)
• Verify your information on your QuickBooks Payroll service account information, including billing
dates.
• To resolve your QuickBooks issues, contact the technical support staff for QuickBooks errors.
• To verify and generate your QuickBooks data, select File, then Utilities.
• Turn off User Account Control (UAC) if you're running Microsoft Windows 7 or 8, then try downloading
the QuickBooks Payroll updates.
Solution 2: Name changes for the CPS folder
•In this case, hitting Windows + E will launch the file explorer for the user.
•Next, choose the option that says This PC.
•After completing that, the user should proceed to the local disk C.
•Open the program files folder if you have trouble finding the application files.
•Open the QuickBooks desktop folder that corresponds to your program version as well.
•The components must be opened, and the payroll folder must be accessed.
•Next, right-click on the CPS folder.
•Choose the option to rename the folder at this stage.
•Additionally, change its name and add CPSOLD.
•Next, the user needs to click the Enter tab.
•and launch QuickBooks desktop after creating a new CPS folder.
•Get the most recent payroll tax table update now.
We trust that the troubleshooting steps provided above will resolve QuickBooks error PS077. If the issue
persists, please contact our experienced QuickBooks Payroll customer support team at a toll-free number.
We are available around the clock, so feel free to call us early in the morning or late at night.