VALUE PROPOSITION CANVAS 1. Who is your customer? a. Who needs it and why b. Customers = people c. Sub-segments 2. What benefits can our customers expect from our products and services? a. Benefit Customer profile: !!!Rank based on importance!!! - - Jobs o Pains o o Gains o What needs to be done Annoyances in the way of getting the job done Hassles Expectations Value map: - - Products and services o Features o Innovative aspect Pain relievers Gain creators