Need Help! QuickBooks Has
Stopped Working
Millions of business owners worldwide rely on QuickBooks Desktop as their go-to accounting software since it leads the
industry in accounting tools. Since Intuit established the application, updates have been done frequently to improve the user
experience and address faults. Despite all its advantages, customers can sometimes encounter problems, such as the
familiar issue of QuickBooks has stopped working.
This article explores the causes behind QuickBooks malfunctioning and offers comprehensive solutions to address the
issue permanently. It’s advisable to read the entire post for a thorough understanding. Additionally, quick tips are provided to
prevent potential issues that could hamper the performance and stability of the QuickBooks Desktop application. By
following these guidelines, users can ensure smoother operations and minimize the risk of application crashes.
A highly effective solution for addressing the QuickBooks Not Responding When Opening Company
File error is to reach out to certified experts. Our helpline Toll-free number +1.833.802.0002, offers roundthe-clock assistance from professionals trained to resolve such issues.
Causes Behind QuickBooks Desktop Freezing
Reviewing the list of potential causes can help identify the specific reason behind the malfunction leading
to QuickBooks desktop freezing, streamlining the troubleshooting process and minimizing the time
and effort needed to resolve the issue.
1. If you’ve named your company file beyond Intuit’s limit, it can cause QuickBooks to malfunction. This
exceeds the acceptable configuration and may lead to errors.
2. An essential file is QBWUSER.ini, which is found in the QuickBooks installation directory. In case the
QBWUSER.INI file gets damaged, you might see the message ‘qbmapi64 out of memory’ and
the application can suddenly cease functioning.
Solutions to Manage QuickBooks Not Responding Issue
To resolve the QuickBooks Not Responding issue promptly, you need to go through these two approaches suggested by the
experts.
Solution 1: Verify the Name of your Company File
Intuit allows a maximum of 65 characters in your company file name. Exceeding this limit can cause QuickBooks to crash
when accessing the file. To fix this, rename the company file within the allowed character limit.
• Head to the QB Desktop installation folder and find your company file.
• Select the ‘Rename’ option by clicking on the file with a right-click.
• If necessary, try changing the file name but make sure to keep the characters less than 65.
• Finally, save the latest changes and start QB again.
Solution 2: Generate a fresh QBWUSER.ini file
To swiftly resolve an unresponsive QuickBooks, simply rename the QBWUSER.ini file using the following instructions.
• Firstly, you need to shut down QuickBooks Desktop.
• Now use Windows Explorer and head to the QuickBooks Installation Directory. Here, you need to look for the
‘QBWUSERINI’ File.
• Choose ‘Rename’ from the ‘File’ menu.
• To change the name, you need to add ‘.OLD’ at the end of the file name.
• Restart QuickBooks Desktop.