Leadership in Organizations Ninth Edition, Global Edition Chapter 3 The Leadership Situation and Adaptive Leadership Learning Objectives After studying this chapter, you should be able to: 3.1 Understand how aspects of the situation can influence leader behavior. 3.2 Understand how aspects of the situation can enhance or diminish effects of leader behavior. 3.3 Understand how to adapt leader behavior to the situation. 3.4 Understand how to deal with demands, constraints, and role conflicts. Different Ways Situations Affect Leaders 1. Situation Directly Influences Leader Behavior. 2. Situation Moderates Effects of Leader Behavior. 3. Situation Directly Affects Outcomes or Mediators. Stewart Model of Situational Determinants (1 of 5) • Demands • Constraints • Choices • Pattern of Relationships • Work Patterns • Exposure • Leader Discretion Other Situational Determinants of Leader Behavior 1. Level of Management 2. Size of Organizational Unit 3. External Dependencies 4. Extreme Contexts Guidelines for Coping with Demands and Constraints (1 of 2) • Learn the reasons for demands and constraints • Expand the range of available choices • Determine what you want to accomplish • Manage external relationships • Analyze how you use your time • Plan daily and weekly activities • Avoid unnecessary activities • Conquer procrastination • Take advantage of reactive activities • Make time for reflective analysis and planning • Plan for extreme events Guidelines for Coping with Demands and Constraints (2 of 2) Table 3-1 General Guidelines for Coping with Demands and Constraints • Learn the reasons for demands and constraints. • Expand the range of available choices. • Determine what you want to accomplish. • Analyze how you use your time. • Plan daily and weekly activities. • Avoid unnecessary activities. • Conquer procrastination. • Take advantage of reactive activities. • Make time for reflective analysis and planning. • Plan and prepare for extreme events. Early Contingency Theories of Effective Leader Behavior 1. Path-Goal Theory 2. Leadership Substitutes Theory Multiple-Linkage Model (1 of 6) Mediating Variables 1. Interact with each other to determine the effectiveness of a group or organizational subunit 1. Task commitment 2. Ability and role clarity 3. Organization of the work 4. Cooperation and mutual trust 5. Resources and support 6. External coordination Multiple-Linkage Model (2 of 6) Situational Variables 1. Directly influence mediating variables and can make them either more or less favorable Multiple-Linkage Model (3 of 6) Short-Term Actions to Correct Deficiencies 1. A basic proposition of the model is that leader actions to correct any deficiencies in the mediating variables that determine group performance. Multiple-Linkage Model (4 of 6) Table 3-2 Types of Specific Actions for Improving Weak Performance Determinants Low subordinate task commitment or confidence • Set challenging goals and express confidence they can be achieved. • Articulate an appealing vision of what the group can accomplish. • Use influence tactics to influence task commitment. • Offer more incentives for goal attainment. Low subordinate task knowledge and skills • Make clear assignments. • Provide more direction and clarification of procedures. • Provide instruction and coaching when needed. • Find skilled people to do difficult tasks. Low coordination and inefficient procedures for the work • Find ways to make better use of members, resources, and equipment. • Identify and eliminate inefficient or unnecessary activities. • Provide clear, decisive direction of activities. • Develop better plans for achieving task objectives. Multiple-Linkage Model (5 of 6) Table 3-2 Types of Specific Actions for Improving Weak Performance Determinants (continued) Inadequate resources to do the work • Find more reliable or alternative sources of resources. • Request more resources from the organization. • Identify ways to avoid wasted sources. • Find more efficient ways to use resources. Weak external coordination • Develop better plans to avoid external coordination problems. • Improve external relations with interdependent units. • Consult more often with interdependent units to coordinate actions. • Monitor closely to detect external coordination problems quickly. Multiple-Linkage Model (6 of 6) Long-term actions to Improve the Situation 1. Gain more access to resources needed for the work by cultivating better relationships with suppliers, finding alternative sources, and reducing dependence on unreliable sources. 2. Gain more control over the demand for the unit’s products and services by finding new customers, opening new markets, advertising more, and modifying the products or services to be more acceptable to clients and customers. 3. Initiate new, more profitable activities for the work unit that will make better use of personnel, equipment, and facilities. 4. Initiate long-term improvement programs to upgrade equipment, and facilities in the work unit (e.g., replace old equipment, implement new technology). 5. Improve selection procedures to increase the level of employee skills and commitment. 6. Modify the formal structure of the work unit to solve chronic problems and reduce demands on the leader for short-term problem solving. Evaluation of Research on the Contingency Theories 1. The evidence supporting contingency theories of effective leadership is limited, and the findings are difficult to interpret. 2. The complexity, ambiguity, and conceptual problems in the theories make them more difficult to test. Guidelines for Flexible, Adaptive Leadership • Understand your leadership situation and try to make it more favorable. • Learn how to use a wide range of relevant behaviors. • Identify effective behaviors for your objectives and situation. • Use more planning for a long, complex task. • Provide more direction to people with interdependent roles. • Monitor a critical task or unreliable person more closely. • Provide more instruction and coaching to an inexperienced subordinate. • Be more supportive to someone with a highly stressful task.