Classification: INTERNAL March 2024 STATEMENT OF WORK Green Financing Platform 1 INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. Classification: INTERNAL ACRONYMS, ABBREVIATION, AND TERMS Acronym Description ADB Asian Development Bank ADO Azure Dev Ops API Application Programming Interface CI/CD Continuous Integration / Continuous Delivery EA Enterprise Architecture EaC Environment-as-Code ELS Early Life Support AI Artificial Intelligence ITD Information Technology Department OOTB Out of The Box MVP Minimum Viable Product PSC Project Steering Committee SaaS Software as a Service SME Subject Matter Expert SOW Statement of Work SQL Structured Query Language SPD Strategy, Policy, and Partnerships Department TEC Technical Evaluation Criteria TSMP Transition Support and Maintenance Plan UI User Interface UX User Experience 2 INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. Classification: INTERNAL Contents 1 Background 5 2 Objective 5 3 Scope of Work 5 4 Overview Functional Specifications 5 Expected Deliverables 6 6 Timeline and Milestones 7 Solution Delivery and Other Non-Functional Requirement 5 6 7 7.1 Application Cloud SaaS Hosting for the MVP phase ........................................................................... 7 7.2 High-level Solution Design ...................................................................................................................... 7 7.3 Reporting and Analytics ........................................................................................................................... 7 7.4 Security and Compliance ........................................................................................................................ 8 7.5 Customization and Brand Alignment ..................................................................................................... 8 8 Non-Technical Requirements 8 8.1 Project Management and Administration .............................................................................................. 8 8.2 Resources / Team Composition ............................................................................................................. 8 8.3 Qualifications ............................................................................................................................................. 9 8.4 Development Methodology ..................................................................................................................... 9 8.5 Critical Assumptions ................................................................................................................................. 9 8.6 Training and Adoption .............................................................................................................................. 9 9 Potential Future Deployment to Production 10 Contract Details 10 10 10.1 Service Level Compliance during Project Implementation ............................................................... 10 10.2 Place of performance ............................................................................................................................. 13 10.3 Working days and business hours ....................................................................................................... 13 10.4 Identification and Conduct .................................................................................................................... 13 10.5 Intellectual Property ............................................................................................................................... 14 10.6 Milestone Payment Schedule ............................................................................................................... 14 10.7 Confidentiality Statement ...................................................................................................................... 14 11 Appendixes 15 1.1 ADB Engineering Standards ................................................................................................................. 15 1.2 High-level Solution Design .................................................................................................................... 15 1.3 ADB ITD Security Guardrails ................................................................................................................ 15 1.4 ADB Project Management Framework (PMF) .................................................................................... 15 1.5 SDLC Operations Manual ...................................................................................................................... 15 1.6 ADB Handbook of Style and Usage ..................................................................................................... 15 3 INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. Classification: INTERNAL 12 Potential Future Deployment to Production 13 SOW Acceptance 16 16 4 INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. Classification: INTERNAL 1 Background The Asian Development Bank (ADB) is an international financial institution headquartered in Manila, Philippines and is composed of 68 members, 49 of which are from the Asia and Pacific region. ADB is committed to achieving a prosperous, inclusive, resilient, and sustainable Asia and the Pacific while sustaining its efforts to eradicate extreme poverty. The Strategy, Policy, and Partnerships Department (SPD) plays a pivotal role in shaping the organization’s overarching goals and initiatives. This department is responsible for formulating and implementing strategic plans that align with the ADB’s mission of fostering sustainable economic development and reducing poverty in the Asia-Pacific region. By conducting thorough research, analysis, and policy formulation, the department provides valuable insights to guide the bank’s operations and decision-making processes. SPD works to strengthen ties with regional and global institutions to promote coordinated efforts towards achieving common development objectives. In the era of digital transformation, SPD has been spearheading the development of mechanisms to facilitate finance mobilization and serves as a strategic hub within the ADB, contributing to the formulation of policies that drive impactful development projects and fostering collaborative partnerships to maximize development impact. 2 Objective The ADB’s Strategy 20301 aims to achieve a prosperous, inclusive, resilient, and sustainable Asia and the Pacific. Critical to the implementation of the Strategy 2030 is the digital transformation of ADB using secure, modern information and technology (IT) systems and digital processes to enhance effectiveness, efficiency, and resilience. Green project funding aims to increase financial flows from public, private, and not-for-profit sectors towards environmental initiatives and supporting sustainable development priorities. 3 Scope of Work The specific objective of this Statement of Work (SoW) is to develop a Minimal Viable Product (MVP) for a Green Financing Platform featuring a portfolio of green projects. The Green Financing Platform aims at promoting and facilitating financial support to projects prioritizing sustainable development and environmental protection. The platform will facilitate the process of raising capital for green projects by using Artificial Intelligence (AI) in the screening and due diligence processes of these projects. The MVP will be developed for internal ADB use, focusing on adoption of ADB specific due diligence guidelines and practices, user testing and feedback sessions for subsequent development and implementation phases. 4 Overview Functional Specifications (i) Portfolio of projects with their owners: 1 https://www.adb.org/documents/strategy-2030-prosperous-inclusive-resilient-sustainable-asia-pacific INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. Classification: INTERNAL a. Registration of projects and owners' profiles; b. AI enabled Screening and Due diligence processing: Assessment of the green projects include financial, legal and environmental-related risks and opportunities. The screening process typically involves an initial assessment of the project's potential risks, while the due diligence process involves a more in-depth investigation of these risks, liabilities and opportunities. The AI will assist and speed up the pace of screening, due diligence and document review, providing a deeper insight into documents and a level of discovery that can be difficult to achieve manually. c. Rating resulting from the screening and due diligence processing; 5 Expected Deliverables (i) (ii) (iii) (iv) Conceptual Design: Prior to development, the Solution Provider will conduct a needs assessment and produce a conceptual design. In overall, processes will be subject to revisions and corrections from the stakeholders during the project lifetime . The detailed work plan, methodology, design, functional specifications, design UI/UX, technologies and system requirements will be reviewed and confirmed with the stakeholders; Development: The Solution Provider will develop, test and implement the front-office and back-office features of the MVP. The MVP will be tested with various technical iterations (ref. Agile methodology / sprints) and testing sessions. Testing: The Solution Provider will conduct with the stakeholders a Test phase based on case studies and precedents (data set). Final Report: a. Final report and project documentation (user and administration manual, guidelines and technical specifications, etc.); and b. Propose a plan to transition from MVP into Go-Live, including inventory and recommendations of requirements for future upgrade. All development and documentation will be in English. 6 Timeline and Milestones Dates are subject to change due to various scheduling factors with a total period of 6 months. MILESTONE Contract Award TIMELINE - Conceptual design completed Week 4 Development / Sprint #1 Week 8 Development / Sprint #2 Week 12 REMARKS First set of prioritized front-office and backoffice features INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. Classification: INTERNAL Development / Sprint #3 Week 14 Sprint #4 Week 18 MVP ready for review by the stakeholders with the data set Review and feedback from stakeholders #1 Sprint #5 Week 20 Review and feedback from stakeholders #2 Completion MVP, final review and testing Week 22 Final Report Week 24 7 Solution Delivery and Other Non-Functional Requirement 7.1 Application Cloud SaaS Hosting for the MVP phase (i) Infrastructure: The SaaS application could be hosted outside of ADB infrastructure, leveraging a reliable and scalable cloud service (preferably Microsoft); (ii) Cloud SaaS Solution: The selected solution must meet industry standards for cloud security, performance, and reliability; (iii) Scalability: The hosting environment should be designed to scale horizontally to accommodate increased user loads and data volumes; Customization matrix/model type: Allow ADB to define their own customizable assessment soft matrix and/or model type to apply. Allow custom risk items and customize confidence rating matrix. This will allow extensibility and flexibility; and (iv) The solution must be responsive, flexible, scalable with reusable components, and agile to address fast-changing business needs, while adhering to ADB’s design principles, overall technical direction, architecture, and infrastructure. In particular, the Solution Provider must demonstrate the skills, knowledge, and experience for Continuous Integration and Deployment (CI/CD) through Azure DevOps. Refer to ADB Engineering Standard document. 7.2 High-level Solution Design • Upon contract award, Provider is required to complete High-Level Solution Design form. ADB is available to provide assistance in filling out the form. 7.3 Reporting and Analytics • Monitor the usage, performance, and impact of the platform. • Deliver regular reports to ADB on project progress, user feedback, and further enhancements. INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. Classification: INTERNAL 7.4 Security and Compliance • Implement robust security measures to safeguard sensitive data and ensure ADB compliance and in line with industry best practices. • Provide ongoing technical support. • Establish user support channels. • Incorporates the integration and deployment of Information Technology Division (ITD) Security Guardrails as an integral component of the overall scope. The ITD Security Guardrails encompasses a comprehensive set of security measures designed to fortify our organization's digital infrastructure against potential cyber threats and vulnerabilities. 7.5 Customization and Brand Alignment • Design to be implemented must adhere to industry standards, ADB’s design principles on UX, and ADB style and usage. Refer to ADB Handbook of Style and Usage. 8 Non-Technical Requirements 8.1 Project Management and Administration • The Solution Provider will appoint a project manager to run the day-to-day activities of the engagement. The Provider’s project manager will work with ADB’s project manager and project lead to manage work planning, execution, monitoring, and control to ensure that the work is performed correctly, timely, accurately, efficiently, and in compliance with the requirements stated in this SOW. • The Solution Provider should provide a Project Management Plan with the following, at a minimum: (i) Project organization (ii) Roles & responsibilities (iii) Project delivery approach (iv) Project schedule (high level & detailed) (v) Schedule management (vi) Resource management (vii) Communications plan (viii) Project change management • The Solution Provider should develop a plan to transition from MVP into full roll-out across ADB. Upon project completion, the Solution Provider should provide an Engagement Closure/Completion Report. ADB SharePoint will be used to store and manage project artefacts. The Solution Provider should follow ADB’s Project Management Framework • • • 8.2 Resources / Team Composition • The Solution Provider must provide the resource matrix forecasted for the duration of the services under this SOW. INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. Classification: INTERNAL • • • • The Provider will assign a dedicated Project Team to support continuous project management activities. The Provider is responsible for the selection of the members for the project team. The assignment will be subject to ADB approval. Once resources are assigned to the project, they may not be substituted or replaced without ADB’s approval. On top of the Project Team, the Solution Provider will provide the name, designation and contact details of a key executive (world or Asia Pacific responsibility) having accountability for this engagement, who ADB may coordinate with for any project concern or issue escalation. 8.3 Qualifications ADB is seeking a vendor team that possesses technical expertise and the resources necessary to design, develop, and implement the MVP while demonstrating effective project management. 8.4 Development Methodology The Solution Provider should use Agile methodology to deliver the MVP. 8.5 Critical Assumptions The vendor will follow ADB templates and project artifacts as per contractor processes, standards, and guidelines. If required, limited customization can be incorporated to align with ADB’s requirements for reporting. ADB will make available, upon request, all relevant information/documentation required to facilitate consultant’s analysis and recommendations. Refer to SDLC Operations Manual. 8.6 Training and Adoption • Provide comprehensive training for ADB administrators and users, ensuring they are equipped to use the platform and the AI tool effectively. (i) User Training: Provide comprehensive training sessions for end-users to ensure a smooth onboarding process and efficient utilization of the SaaS application; (ii) Administrator Training: Conduct training sessions for system administrators to empower them with the knowledge required for managing and maintaining the application.; (iii) Knowledge Transfer: Facilitate knowledge transfer sessions to internal IT teams for a seamless transition, including documentation, best practices, and troubleshooting guides.; and (iv) Technical Support: Establish a support mechanism, including a helpdesk and documentation repository, to address user queries and issues promptly. INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. Classification: INTERNAL 9 Potential Future Deployment to Production A deployment to production may be considered in the future, and if materialized, the current known requirements are documented in the attached appendix Potential Future Deployment to Production Functional Requirements. 10 Contract Details 10.1 Service Level Compliance during Project Implementation ADB requires that the vendor will ensure all services, features and functionalities, and other requirements identified in this SOW are completely implemented as scheduled, tested, signed off, and operating as designed before becoming operational and before signing the Project Acceptance Certificate. Any contract breaches and violations found will be handled following ADB’s institutional procurement and contract administration processes. Prior to MVP completion, if the vendor fails to perform the Services and/or deliver the related goods/services within the period(s) specified in this Contract and/or according to the service levels defined, ADB may deduct from the Contract Price, Liquidated Damages. Penalties will be 5% of the payment for that milestone in which more than two service level requirements (as defined in Service Level Agreement (SLA)) are exceeded. INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. Classification: INTERNAL Metrics Criteria Reporting Frequency Description Target Metrics Measurement Method Response Time Measure the time it takes for the MVP to respond to user requests. 1 second for page loads . Monthly Error Rate Rate of error based on number of failed request over total number of request no more than 1% Bugs Resolution Time Timely resolution of bugs reported in the MVP, thereby maintaining a high level of system reliability and user satisfaction. Critical Bugs: Within 24 hours of reporting. Major Bugs: Within 3 business days of reporting. Minor Bugs: Within 7 business days of reporting Response time shall be measured using appropriate monitoring tools at regular intervals (e.g., every 5 minutes). Error rate shall be calculated based on the number of failed requests divided by the total number of requests made. The time taken to resolve each reported bug shall be measured from the moment it is officially reported or logged by users or the internal testing team to the time when the resolution is confirmed and implemented. Scalability MVP's performance as user traffic and data volumes increase. Ensure that the system can scale to accommodate growth without significant degradation in performance or functionality. The MVP shall scale dynamically to accommodate increased user traffic and data volumes without significant degradation in performance. Scalability shall be assessed through load testing under simulated hightraffic conditions. Real-time monitoring shall be implemented to track key performance indicators related to scalability, such as CPU utilization, memory usage, and network throughput. The completeness of features shall be evaluated against a predefined feature checklist or requirements documentation. Monthly User stories shall be tracked and monitored using PM tools, with completion status. Monthly Feature Completeness Ensure that the MVP delivers essential features and functionalities as per the defined scope, meeting user requirements and expectations. Featured Checklist: The MVP shall include all essential features and functionalities identified in the project requirements and specifications. User Story Completion: All user stories associated with essential features shall be implemented and marked as completed within the agreedupon development sprints. INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. Monthly Monthly Monthly Classification: INTERNAL Uptime Ensure that the MVP is available and accessible to users for a significant portion of the time. Acceptance Criteria Satisfaction: All features and functionalities shall meet the acceptance criteria defined by stakeholders and end users. uptime of 99.9% Acceptance criteria shall be documented for each feature or user story, and feature completeness shall be evaluated based on the satisfaction of these criteria during user acceptance testing. Uptime shall be calculated based on the total available time versus the actual downtime experienced by users INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. Monthly Monthly Classification: INTERNAL 10.2 Place of performance • The services will be delivered in hybrid mode. • Planning of onsite and offsite work needs to be done between the Solution Partner and the ADB Project Manager. If either ADB and/or the Solution Partner deems it necessary to work on-site in ADB Headquarters, the parties shall agree on the deployment of the Solution Partner’s personnel. The Solution Partner shall be available for extended support after normal working hours during critical times as needed by the project. The Solution Partner shall be responsible in securing the necessary requirements such as appropriate travel visas (as applicable), hotel accommodation, airline ticket, and Daily Subsistence Allowance (DSA), which shall cover all travel related expenses such as local transportation, airport transportation, meals, personal incidental expenses including tips, laundry, and phone calls, among others. ADB will reimburse travel expenses incurred by the solution provider subject to ADB’s travel ceiling rates and terms and conditions which will be discussed during contract negotiations. • The Solution Partner shall ensure that its personnel are covered by appropriate travel, health, and other related insurance to cover accidents or sickness while in transit to and working in the ADB Headquarters. ADB is not liable to cover additional travel expenses resulting from these incidents. 10.3 Working days and business hours • Working hours in ADB Headquarters in Manila, Philippines, are between the hours of 9:00 AM and 6:00 PM, Mondays through Fridays, including Philippine public holidays but excluding ADB holidays. • The official ADB holidays are listed below and will be strictly followed. The vendor is to be aware of these dates and align them with scheduled meetings, tasks, and deliverables. Refer to this link for the calendar of ADB holidays. 10.4 Identification and Conduct • Vendor personnel working or visiting on-site at ADB facilities must display ADB-issued identification and visitor badges in plain view above the waist at all times. • All personnel deployed by the said vendor must identify themselves as representatives when their status is not readily apparent. • Vendor personnel must comply with all applicable ADB and public regulations, policies, and procedures (e.g., fire, safety, security, sanitation) when visiting or working at ADB facilities. They must ensure a professional appearance at all times, and their conduct must not bring discredit upon ADB and their respective organization. INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. Classification: INTERNAL 10.5 Intellectual Property • All developed documentation, processes, procedures, source code, configuration files, resolutions, fixes, workarounds, training materials, and other forms of intellectual property developed under this SOW will be considered ADB property unless otherwise discussed and mutually agreed upon by ADB and the Provider on a case-to-case basis. • With ADB taking ownership of the documentation produced by the Provider, ADB reserves the right to reproduce or distribute said documentation for official purposes. 10.6 Milestone Payment Schedule ACTIVITY PAYMENT PERCENTAGE Initial Payment (Contract Award) 20% of project cost Upon successful completion of: • Development / Sprint #1 • Development / Sprint #2 • Development / Sprint #3 Upon Successful Completion of • Sprint #4 • Sprint #5 • MVP, final review and testing • Project Acceptance Certificate Sign-off and completion of transition activities 40% of project cost 40% of project cost 10.7 Confidentiality Statement • All data and information received from ADB for this project should be treated with confidentiality and used only in connection with the execution of this project. The contents of written materials obtained and used in this assignment may not be disclosed to any third parties without the express advance written authorization of ADB. INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. Classification: INTERNAL 11 Appendixes 1.1 ADB Engineering Standards • ADB Integration Principles v1.0 • ADB Software Engineering Standards • ADB Java Coding Standard • Secure Coding Guidelines.pdf 1.2 High-level Solution Design High-Level Solution Design Template v1.3a.docx 1.3 ADB ITD Security Guardrails • ITD Security Guardrails.docx • SLTO_Guardrails Template.xlsx 1.4 ADB Project Management Framework (PMF) ADB Project Management Framework (PMF) 1.5 SDLC Operations Manual ITD Software Development Lifecycle - Operations Manual 1.6 ADB Handbook of Style and Usage ADB Handbook of Style and Usage INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission. Classification: INTERNAL 12 Potential Future Deployment to Production This may be considered in the future, and if materialized, the current known requirements are documented in the attached appendix. Annex - Functional Requirements FVP.docx 13 SOW Acceptance Authorized representatives of ADB and the Solution Provider must affix their signatures below to signify their understanding and acceptance of the details indicated in this document. ACCEPTED BY: ACCEPTED BY: Asian Development Bank Solution Provider Name: Name: (Please print) (Please print) Title: Title: (Please print) (Please print) Signature: Signature: Date: Date: INTERNAL. This information is accessible to ADB Management and staff. It may be shared outside ADB with appropriate permission.