PROFESSIONALISM Dr K. Lwere How to reference this document: Cruess R., Cruess S., Professionalism. CanMEDS Train-the-Trainer Program on Professionalism. 2009 PROFESSIONALISM What Is It? VIGNETTE Your daughter is scheduled to graduate from Nursery school this afternoon. As you are preparing to sign out to for the ocassion, one of your long time patients present in the ER with chest pain. You enter the ER and a partner in your group practice is already there to evaluate the situation. As you know that he is competent and conscientious, you go to reassure your patient. He pleads with you to stay. Think about what aspects of professionalism are demonstrated by this situation Professional Status is Not an Inherent Right IT IS GRANTED BY SOCIETY It Must Be Constantly Earned by Meeting the Obligations Expected of a Professional PROFESSIONAL STATUS IS IMPORTANT TO MEDICINE • IT CONFERS » Prestige and Respect » Trust » Autonomy in Practice » Physician-Led Regulation » Financial Rewards PROFESSIONALISM ALSO BENEFITS SOCIETY “ Neither economic incentives, nor technology, nor administrative control has proved an effective surrogate for the commitment to integrity evoked in the ideal of professionalism ” Sullivan, 1995 PROFESSIONALISM IS THREATENED • • • • • A questioning society A complex health care system The commodification of health Failure of the professions to meet their obligations WHAT IS A PROFESSIONAL? DEFINITIONS-PROFESS(ION) PROFESS PROFESSION PROFESSIONAL PROFESSIONALISM A PROFESSION “A profession…is an occupation that regulates itself through systematic, required training and collegial discipline; that has a base in technical, specialized knowledge; and that has a service rather than a profit orientation, enshrined in its code of ethics…” Starr A PROFESSION Training is intellectual and involves knowledge Work pursued primarily for others Success should be measured by more than financial return Justice Louis Brandeis SEVEN PILLARS OF A PROFESSION 1. Technical skill and craftsmanship, renewed by continuing education 2. A sense of social responsibility 3. A knowledge of history 4. A knowledge of literature and the arts 5. Personal integrity 6. Faith in the meaning and value of life 7. The grace of humility E.P. Scarlett THE PROFESSIONAL Patients first Service/public leadership Nonjudgmental care Collaboration Lifelong learning THE NON-PROFESSIONAL Dishonest Greedy Impaired Abuses power Lacks interpersonal skills Conflict of interest Self-serving PHYSICIANS HAVE TWO ROLES • Healer • Professional • Served simultaneously • Analyzed separately Professionalism as the word is used generally includes both roles ATTRIBUTES PHYSICIAN HEALER Caring/ compassion listening Insight Openness Respect for the healing function Respect patient dignity/ autonomy Presence/Accompany PROFESSIONAL L Competence Autonomy Commitment MD-led regulation Confidentiality associations Altruism institutions Trustworthy Responsibility to society Team work Integrity/Honesty code of ethics Morality/Ethical Behavior Responsibility to profession Based on the Literature CORE OF PROFESSIONALISM • Specialized knowledge Science Art • Service to others • Morality CONCLUSIONS I. Time honored characteristics of a profession Specialized education Autonomy to set standards Commitment to service CONCLUSIONS II. Profound changes in the delivery of health care have introduced real and significant challenges in regards to medical professionalism