EMOTIONAL INTELLIGENCE AS A KEY LEADERSHIP SKILL What Are Hard Skills? Hard skills are job-specific and teachable abilities that are required in a candidate. These skills are those that are acquired through formal education, training programs, certification programs and coaching. They include the necessary expertise that is expected of employees, and are typically mentioned in job postings and descriptions to give an idea about what the job in question requires. Hard skills are those that can somehow be quantified, defined, evaluated or measured. What Are Soft Skills? Soft skills are interpersonal skills which are used to describe your approach to life, work, and relationships with other people. Unlike hard skills, these are not professional jobspecific skills. Soft skills are your unique selling point which gives you a competitive edge over others in the workplace and in life. Other names given to soft skills are people skills, interpersonal skills, and social skills. What is IQ? IQ is an acronym for Intelligence Quotient[ɪn'telɪdʒənsˌkwəʊʃnt]. The IQ is a measurement of your intelligence and is expressed in a number. A person's IQ can be calculated by having the person take an intelligence test. The average IQ is 100. If you achieve a score higher than 100, you are smarter than the average person, and a lower score means you are (somewhat) less smart. 'What is intelligence?' "The whole of cognitive or intellectual abilities required to obtain knowledge, and to use that knowledge in a good way to solve problems that have a well described goal and structure." Emotional intelligence (EI), emotional leadership (EL), emotional quotient (EQ) and emotional intelligence quotient (EIQ)