ASSESSING MATRIX
Preferred Environments of the BASE
INTERNAL
Harmonizer
Base
Example of
Personality Structure
Goals
Thinker
Base
IN A GROUP
O N E TO O N E
INVOLVING
People
Promoter
Base
GROUP
TO G RO U P
ALONE
WITHDRAWING
Persister
Base
Phase
Base
• Everyone is OK. There is no judgment in Process Communication
Model®.
• We don’t speak of Types of people. Instead we speak of Types in
people.
Imaginer
Base
Rebel
Base
EXTERNAL
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Kahler Communications, Inc. - Process Communication Model®- V1.0.7-2022
• We connect with our Base and are motivated by our Phase.
• In Distress, we show the Distress Sequence of our Phase.
We will show Base 2nd degree Distress when the Issue of the Base is
presented.
What to do if someone shows the behaviors of 1st degree Distress:
• Offer the Channel and Perception consistent with the observed
Driver.
What to do if someone shows the behaviors of 2 nd degree Distress:
• Meet the Psychological Needs consistent with the Failure
Mechanism: offer a battery boost.
KEYS
For a Daily Difference
For the BASE, offer Perception + Channel
For the PHASE, offer the Need
Personality
Types
Character
Strengths
Interaction
Style
Perception +
Channel to Offer
Driver:
1st Degree Distress
Thinker
Logical
Responsible
Organized
Democratic
Style
Thoughts
+
Requestive
Be Perfect
Uses big words, over explains,
over qualifies, makes
complicated statements
Persister
Dedicated
Observant
Conscientious
Democratic
Style
Opinions
+
Requestive
Be Perfect for Me
Uses big words, expects others
to be perfect, asks complicated
questions
Harmonizer
Compationate
Sensitive
Warm
Benevolent
Style
Emotions
+
Nurturative
Please You
Over adapts to others,
doesn’t ask directly
for things
Imaginer
Imaginative
Reflective
Calm
Autocratic
Style
Inactions
(reflections)
+
Directive
Be Strong
Believes that things or
people are in charge
of their thoughts
or emotions
Rebel
Spontaneous
Creative
Playful
Laissez-faire
Style
Reactions
(likes/dislikes)
+
Emotive
Try Hard
Does not answer questions
directly, “Uh, huh?”, invites others
to do or to think for them
Promoter
Adaptable
Persuasive
Charming
Autocratic
Style
Actions
+
Directive
Be Strong for Me
Invites others to believe they are
not in charge of their emotions
or thoughts
2nd Degree Distress:
Failure Mechanism
Over controls
Pushes beliefs
Makes mistakes
Passively waits
Blames
Manipulates
Psychological
Need
Recognition
of Productive Work
Time Structure
Recognition
of Principled Work
&
Conviction
Recognition
of Person
Sensory
Solitude
Contact
Incidence
Process Communication Model®