Chapter 6: IT Infrastructure:

Data management technology: Organizes, manages, and processes business
data concerned with inventory, customers, and vendors

Networking and telecommunication technology: Telecommunication can be
defined as the transfer of data/information through a distance in the form of
electromagnetic signals to one other receptive end, while networking refers to
the process of interconnecting devices to one main system mainly known as the
server.

Web services: is an application or data source that is accessible via a standard
web protocol (HTTP or HTTPS)

Storage Area Network (SAN): collection of database that are connected to each
other.

IP Address: An IP address is a unique address that identifies a device on the
internet or a local network.

Public IP addresses:Identifies a unique device on the Internet.

Private IP addresses: Identifies a device on a private network, usually a LAN.

Personal area network: a network that you can set up at your own home.

Local area network requires a physical/ tangible connection like wires

Wide area network: requires an intangible connection.

Commerce server: application program that runs on server-tier computer.
Receives requests from users via Web server, takes some action, and returns a
response to users. Typical commerce server functions are to obtain product data
from a database, manage items in a shopping cart, and coordinate checkout
process.

Service Oriented Architecture Analogy: a set of protocols that translates
what’s coming from the service requests, to understand the upcoming requests.
Chapter 8: Social Media Information Systems:

Content data: data and responses to data contributed by users and SM
sponsors.

Connection data: data about relationships.

Crowdsourcing: is the practice of engaging a 'crowd' or group for a common
goal — often innovation, problem solving, or efficiency. It is powered by new
technologies, social media and web 2.0.

Businesses-to-consumer (B2C): The term business-to-consumer (B2C)
refers to the process of selling products and services directly between a
business and consumers who are the end-users of its products or services.

Enterprise Social Network (ESN): is a software platform that uses SM to
facilitate cooperative work of people within an organization.

Enterprise 2.0: Application of social media to facilitate cooperative work of
people inside organizations. Can be used to enable people to share
knowledge and problem-solving techniques.