What to Do If QuickBooks Crashing When
Opening Company File
Facing issues with the QuickBooks crashing when opening company file can
disrupt your business's financial management processes. Crashing Windows 10
or having trouble putting it in single-user mode can be caused by several different
things, such as inconsistent system requirements, corrupted program files, or
problems with data files.
This blog examines these typical reasons and provides helpful advice to avoid
these situations. Our solutions range from fixing file corruption or virus infestations
to guaranteeing system compatibility and smoothly resuming the use of your
QuickBooks Desktop application.
Call our Toll-Free Number (1.855.856.0042) to speak with one of our Data Service
Experts for individualized support and the best possible outcomes. Our team will help
you get past these challenges and ensure that your business has a fantastic
QuickBooks Desktop experience
Potential Causes for QuickBooks Desktop
Not Opening
The most common reasons why QuickBooks Desktop not opening are listed below.
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QuickBooks often crashes as an impact of damaged program files or corrupted data files
that prevent the software from performing.
A damaged or missing QBW.INI file disrupts QuickBooks Desktop on Windows 10, as it
contains vital initialization data for the program's loading and behavior. Without it,
QuickBooks encounters frequent crashes, frustrating users. Ensuring the integrity of this
file is crucial to maintaining stable operation and preventing interruptions in financial
management tasks.
Solving QuickBooks Desktop Shutting Down
Unexpectedly
1. Before proceeding with troubleshooting, it's critical to back up the company file to
stop data loss. Additionally, ensure your Windows OS has all necessary updates
for smooth operation. Now, let's explore troubleshooting methods to resolve the
QuickBooks desktop shutting down unexpectedly.
Solution 1: Utilize QB Database Server Manager
Follow these practical steps to resolve the issue using QuickBooks Database Server
Manager:
1. Start by downloading the QuickBooks Tool Hub and access your downloads folder by
pressing ‘Ctrl + J.’
2. Locate and run the QuickBooksToolHub.exe file.
3. Confirm the action by selecting 'Yes.‘
4. Proceed with the installation by clicking 'Next.‘
5. Accept the license agreement by choosing 'Yes.‘
6. After installing, start the QuickBooks Tool Hub.
7. Access the ‘QuickBooks Database Server Manager’ under the ‘Network Issues’ tab.
8. Allow the tool to run, as it will address the issue to a certain extent.
Solution 2: Change the name of the
QBWUSER.ini file

These steps will help you rename the QBWUSER.ini file.
1.Navigate to the QBWUSER.ini file's folder, which is usually found at Users [Your
user name] AppData Local Intuit QuickBooks [year].
2.Turn on hidden folders if you are unable to locate the folder.
3.When you do a right-click on the file, choose 'Rename.‘
4.Add '.old' to the file name, making it 'ini.old.‘
5.Repeat the renaming process for the 'ecml' file.
6.Open QuickBooks Desktop.
7.If the program opens successfully after renaming either file, try opening a
sample company file to confirm if the issue is resolved.
In conclusion, if the QuickBooks crashing when opening company file continues, it
might be due to interference from security programs. Temporarily disabling them or
running QuickBooks in Safe Mode can help diagnose and resolve the issue. If further
assistance is needed, our support team is available at our Toll-Free
Number 1.855.856.0042, to provide expert guidance and assistance in implementing the
solutions outlined in this blog.