The power of conditionals Or How to become a great negotiator Gisella Panesi Asca We are all negotiators, whether we know it or not. Asking for a raise, selecting a restaurant for lunch with your group of friends or bargaining with your child, are a few examples of negotiation we engage in our daily live. However, while negotiations are a daily practice, good negotiation requires skills and the appropriate use of language that are learned and developed through practice. Negotiation skills • Communication: To achieve your ideal outcome at the bargaining table, it’s essential to clearly communicate what you’re hoping to walk away with and where your boundaries lie • Emotional Intelligence: emotions play a role in negotiation; positive emotions can increase feelings of trust at the bargaining table. • Planning: Without adequate preparation, you can overlook important terms of your deal or alternative solutions. • Value Creation: When participating in a negotiation, you and the other parties typically try to obtain the biggest “slice of the pie” possible. competing to maximize your slice inherently means someone will get a smaller piece. • Strategy: you need a clear understanding of effective negotiation tactics. By knowing what works and what doesn’t, you can tailor your strategy for every negotiation. • Reflection: Reflect on past negotiations and identify areas for improvement. After each negotiation—successful or not—think about what went well and what could have gone better. Doing so can allow you to evaluate the tactics that worked in your favor and those that fell short. Conditionals in negotiations Effective bargaining involves trading concessions: giving one thing in exchange for another. Inevitably, this involves a lot of if-sentences (conditionals) Conditionals are structures in English that establish what will happen if a certain event takes place or if a certain action is performed. This means that if a certain condition is true, a certain result occurs. Conditionals are sentences with two parts; one part describes a condition, and the other part describes the result of that condition. The condition clause will always start with ‘if’ or similar. There are three different types of conditionals. First conditional possible • For example, the sentence ‘I will go if I feel better’ suggests a very real or possible future situation and its result. • Other examples include ‘If I finish early today, I’ll go running after work’ or ‘I might be late if I don’t leave right now’. Conditional clause: [present simple / Result clause: will, going to, may, might] Second conditional possible, but unlikely • This form is used to express improbable or impossible present situations and their results. • For example, ‘If I had a million dollars, I wouldn’t have to work’ or ‘I might consider the job offer if they offered more benefits’. The first and second conditional are most commonly used in business negotiations. Conditional clause: [past simple / Result clause: would, could, might] Third conditional impossible • This form is used to express hypothetical or alternative past situations and their results. • For example, ‘If I hadn’t studied business I wouldn’t have gotten this job’ or ‘We could have supplied the goods if you had paid the invoice’. Conditional clause: [past perfect / Result clause: would have, could have, might have] Strategy for successful negotiations 1. Listen carefully to the arguments of the other party and assess the logic of their reasoning 2. Clarify issues you are not clear about by asking how, why, where, when and what questions. 3. List all the issues which are important to both sides and identify the key issues. Identify any personal agendas. Question generalisations and challenge assumptions. 4. Identify any areas of common ground. 5. Understand any outside forces that may be affecting the problem. 6. Keep calm and use assertive rather than aggressive behaviour. Use tact and diplomacy to diffuse tensions. Useful expressions for negotiating Phase Expression Let’s get down to business, shall we? Shall we get started? Let’s make a start, shall we? What we are looking for is... Stating your Our main concern is... position/ purpose There are two main areas that we would like to discuss… Finding out what the Would your team consider... other side is looking Can I clarify your position on...? for Would you consider/ be willing to… We can accept that if you... Offering a We might/ may be able to... compromise Would you be willing to...? Starting the negotiation Useful expressions for negotiating Phase Expression Could you clarify your last point for me? Clarifying Does anything I have suggested/ proposed seem unclear to you? I am afraid (your proposal) is out of the question. Rejecting an offer I am sorry, but we cannot accept that. That’s really not an option I am afraid. Asking for a reaction How does that sound to you? to the offer Would that be acceptable? That seems acceptable/ reasonable to Agreeing and closing us. the deal I think we have a deal. I think we can agree to that. No matter your strengths and weaknesses, practice is a surefire way to develop your skills. The more you negotiate and practice your grammar, the more prepared you’ll be in the future. Thank You Gisella Panesi Asca March - 2024