Marketing Manager Job Description Document Job Organizational Scope Reports To Direct Reports In-direct Reports CEO # # Job Purpose This job is to strategically and competitively position the company in the relevant market(s) in alignment with the set business goals and market growth. Using a range of products, the job is to focus on customers, price, communicate and evaluate customer satisfaction in order to contribute positively to business profitability. Job Responsibilities and Duties 1. Manage market and brand strategies for multi-products under different subsidiaries serving diverse nature of markets such as businesses and consumers 2. Conduct regular (qualitative & quantitative) market research, competitive analysis and provide market insights for the management and the sales team to give commercial direction 3. Analyze products’ marketing data, trends and business performance and apply market decisions that contributes positively to the bottom line 4. Manage an integrated marketing communication strategy including BTL, ATL and digital channels 5. Drive product management and advise on innovative product development 6. Lead company presence in exhibitions and open new markets 7. Build strategic business partnerships and dealerships with whole-sellers, re-sellers and business affiliations 8. Evaluate the financial aspects of product & marketing budgets, expenses, return-oninvestment and profit-loss projections, and provide regular reports accordingly Job Qualifications Knowledge & Credentials Bachelor degree is a must in Business or relevant field of study, Master degree is a plus Administration and project Management Sales and Marketing Proven past experience Communications, Media and Market Research Technology Proficiency in using Microsoft Applications, Proven past experience internet and social media multi-channels Relevant Work Experience 7+ relevant work experience in product marketing and marketing communications in an industrial environment Proven experience with effective consumer communication, business analytics and people inter-personal skills This document is confidential and restricted to be used in ………………. Company – Top Management & HR Department (only). 1 Job Core Competencies No. 1 2 3 4 5 6 7 8 Competency Strategic Thinking Customer Focus Communication Skills Decision Making Balancing Stake-holders Building Networks Analytical Thinking Innovative Thinking Proficiency Level 4 4 4 4 3 3 3 3 Job Context Job location Travelling Requirements Working Days 60% office-based & 40% market visits 30% domestic travel 5 days Internal & External Communication Internal Direct communication with upper-management, Sales, Finance, Production, Procurement, Showrooms & Branches, External Marketing and advertising agencies, public relation agencies, suppliers, re-sellers, malls, events agents and organizers Job Performance Management Objectives & Key Results (OKR’s) Frequency by Objective # of Months Deliver the milestones of the marketing strategic plan 18 (R1) Report accurate market figures and needs (R2) 6 Adjust discount rates and customer retention rates (R2) 6 Adjust the customer acquisition cost (R3) 3 Adjust the customer lifetime value (R3) 6 Utilize the marketing budget (R4) 12 Match the customer perception to the product(s) market 9 value proposition (R4) Deliver products new launches (R5) 6 Achieve ROI after exhibiting (R6) Increase partnerships & dealerships (R7) 6 Record & report accurate data and information (R8) 1 Results + 100% 70% 20% 20% 5% 100% 70% 10% 60% 10% 100% This document is confidential and restricted to be used in ………………. Company – Top Management & HR Department (only). 2 Job Weight Dimensions Stake-holder Activity Influence UpHold hold People Direct reports Managing marketing team 100% 0% Budget (4 to 6) % of Annual Revenue In case of new launches, re-launches and/or transformation: should be up-to (10%) CEO Discussing plans and getting approvals 50% 50% Finance Facilitating payments 90% 10% Procurement Sourcing for providers and suppliers 80% 20% Decision Making with Stake-holders CEO & Board Attending meetings and discussing & 30% 70% approving plans Production Collaborating on targets 40% 60% Finance Budgeting & sourcing cash 50% 50% Sales Advising on targets 75% 25% Agencies & Business Providers Delivering projects and results 90% 10% Job Document Control Document Name Document Owner Document ID Action Drafted By Reviewed By Approved By Marketing Manager Job Description Document HR Department Company Name-HR-JD-MrkMgr01-022021 Document Processing Name/Title Signature/E-signature HR Consultant & HR Specialist Business Developer Consultant Company HR Manager Company QA Manager HRVP Date Quality Code This document is confidential and restricted to be used in ………………. Company – Top Management & HR Department (only). 3