COMSATS UNIVERSITY ISLAMABAD, ABBOTTABAD CAMPUS Communication Skills Ma’am Bilquees Tarannum Assignment # 1 22nd September, 2022 Aqsa Rahman SP22-BES-001 Bad Communication Skills: Poor communication often creates a tense environment where people are not motivated to be productive and not inspired to collaborate. This lack of motivation then affects how employees relate to clients and potential customers, negatively affecting the bottom line Bad Communication: Boss: Tom, will you please come to my cabin? Tom: Yes, sir. What is it? Is there any problem, sir? Boss: I had asked you to make a correct balance sheet for this year, and I just had a look over it. Tom: So, everything is correctly mentioned, right sir? Boss: No, absolutely not! There are a lot of things that are not right and it can be very bad for our company if we are not putting out a correct balance sheet. Tom: But sir, I had mentioned everything in the right manner. Boss: Do you even know what you were leading us into? Do you even have the slightest idea of what could have happened if we had put this balance sheet out in public? Tom: But, sir, what is the actual problem? Boss: You are asking the problem? The whole sheet is a problem as the entries are wrong and amounts have been written in the wrong place. Tom: OH, I’m sorry sir. Boss: I don’t want your sorry. Tom: Is there anything I can do to make it right? Boss: I want this sheet to be at my desk by 4 pm today itself. No excuses and nothing if this sort will be tolerated any further. Tom: Okay sir, the sheet will be at your desk by 4 pm today. Boss: That’d be better. Good Communication Skills: It involves the distribution of messages clearly and concisely, in a way that connects with the audience. Good communication is about understanding instructions, acquiring new skills, making requests, asking questions and relaying information with ease. Good Communication: Sujon: Hello Sami! How are you? Sami: I am fine and what about you? Sujon: I am also quite fine. Did you enjoy the cricket match yesterday between Bangladesh and New Zealand? Sami: Certainly! It is the first time that Bangladesh defeated New Zealand. I am very happy that I enjoyed the match in the stadium. Sujon: What is your impression about the match? Sami: Oh, yes! I was deeply impressed to see the performance of the two teams—particularly the team of Bangladesh. Sujon: Yes, it was a great surprise that Bangladesh beat the Ex-World Champion— New Zealand. Sami: Exactly! You know New Zealand is one of the well-known teams in the cricket world. And it is very interesting that they were defeated by us. Sujon: Yes. But it true that the fielding of Bangladeshi players was excellent. They fielded like a top-class team. Sami: Certainly! And it was another reason that the New Zealand team failed to get high score. Sujon: In the end it was an easy target for the Bangladeshi batsmen. But our team was so unpredictable that you couldn't be surprised if they could not have achieved that. Sami: Definitely. But our batsmen also performed as well as the bowlers. Sujon: You are right. I think Bangladesh will shine more in next matches and will bring good name and fame for the country. Sami: Certainly! Our hope is not unreasonable. Sujon: Yes, indeed! Thank you very much and let us wait for the next match. Sami: You are most welcome. Good bye. See you again.
