Method of Procedure (MOP) for Firmware Update
Date: 17-02-2024
Objective:
The objective of this Method of Procedure (MOP) is to document the steps required to perform a
firmware update on a router.
Equipment and Tools Used:
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Laptop or computer
Console cable
Ethernet cable
Firmware update file
TFTP server (if applicable)
Backup device configuration file (recommended)
Pre-requisites:
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Access to the router's management interface or console port
Knowledge of router model and firmware update procedure
Backup of existing device configuration (recommended for rollback)
Procedure:
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Preparation and Planning:
 Review release notes and documentation provided by the router manufacturer to
understand the firmware update process and any prerequisites.
 Identify the appropriate firmware version for the router model and verify compatibility.
Backup Configuration (Optional):
 If not already available, perform a backup of the router's current configuration settings
using the appropriate commands or management tools.
 Store the backup configuration file securely to facilitate restoration in case of any issues
during the firmware update process.
Download Firmware Update:
 Download the firmware update file from the manufacturer's official website or authorized
distribution channels.
 Verify the integrity of the downloaded file using checksum verification or digital
signatures.
Upload Firmware to Router:
 Connect to the router's management interface or console port using a laptop or
computer.
 Navigate to the firmware update section of the router's configuration interface.
 Follow the on-screen instructions to upload the firmware update file to the router's
memory or storage.
Initiate Firmware Update:
Once the firmware file is uploaded, initiate the update process by selecting the
appropriate options or commands.
 Follow any prompts or warnings provided by the router's firmware update utility.
 Allow sufficient time for the update process to complete, and avoid interrupting power or
network connectivity during this time.
Verify Update Completion:
 After the firmware update process is complete, verify the successful installation of the
new firmware version.
 Check the router's system logs or status indicators for any error messages or indications
of update failure.
 Confirm that the router has rebooted and is operational with the updated firmware.
Functional Testing:
 Conduct functional testing to ensure that all router features and services are functioning
as expected with the new firmware.
 Verify connectivity, routing, and network services to confirm proper operation.
 Test any specific functionality or configurations affected by the firmware update.
Post-Update Validation:
 Monitor the router's performance and stability over a period of time following the
firmware update.
 Address any issues or anomalies observed during post-update validation, and perform
additional troubleshooting if necessary.
 Document any post-update observations or corrective actions taken for future reference.
Documentation and Reporting:
 Document all steps performed during the firmware update process, including
timestamps, commands executed, and outcomes.
 Update network documentation and inventory records to reflect the new firmware
version installed on the router.
 Prepare a post-update report summarizing the firmware update procedure, results of
functional testing, and any relevant observations or recommendations.
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Status : Resolved
Conclusion:
This Method of Procedure (MOP) provides a structured approach to performing a firmware
update on a router, ensuring adherence to best practices and minimizing the risk of disruptions
to network operations. By following these steps diligently, network administrators can maintain
the security, performance, and reliability of router devices within the network infrastructure.