See how a feature-rich Tagrain POS system can help you streamline operations and take your business forward. TABLE OF CONTENTS 03 04 05 05 06 06 07 08 08 09 09 10 10 12 FEATURE CHECKLIST KEY FEATURES: Pay-As-You-Grow Plugins: PAGE 03. Industry-first pricing model that gives flexibility to add more advanced features in the form of plugins. You get to choose what you may or may not need and pay only for what you use. FEATURE CHECKLIST POS FEATURES: PAGE 04. Outlet: You can create an outlet in Tagrain POS to represent your store from which you sell your stock directly to the customers. You can add and manage multiple outlets in the Tagrain POS system. Registers: Set up web-registers in the Tagrain POS that you can use to ring up sales, calculate tax, collect payments and issue receipts. You can add up to 10 registers in a single outlet or store. Retail Dashboard: Tagrain POS has an easy-to-use dashboard that you can use for a quick overview of store performance and other vital information, such as retail statistics, sales and products. Products: In Tagrain, you can define any goods or service as a product you want to sell to your customers. You can add and sell unlimited products in the Tagrain POS. Users: Tagrain POS lets you create and manage users, user profiles, targets and roles. You can add unlimited users in the Tagrain POS system, and restrict their access to Web Register, dashboard, etc. Customers: Add and manage unlimited customers using the Web Register or in the backoffice console of the Tagrain POS system. Sales & Returns: Sell products and process return requests quickly with the Tagrain POS to streamline the checkout experience. Email Receipts: Issue and email e-receipts using Tagrain POS to save time and paper. Record Store Expenses: Track and manage expenses made in-store, such as maintenance costs and utility bills, with Tagrain POS. X-/Z- Reports: Get a daily detailed report on total sales and activities recorded in the Tagrain’s web register for bookkeeping purposes. FEATURE CHECKLIST INVENTORY: Simple Products: Add and manage a simple product with a single attribute or SKU in Tagrain POS system. Serial And Batch Managed Products: Add and manage products with a serial number or an expiration date. Product Variants: Add and manage products that come in more than one choices, such as size or colour. Composite Items: Club two or more products together to offer as a single product or combo to your customers. Product Catalogue: Create and manage a central product record in Tagrain POS by adding product images and attributes via basic spreadsheet import or manual entry. Find Products: Easily find products in the catalogues via quick search or use barcode scanner to identify items and process sales transactions. Multiple Unit Of Measures (Uoms): Add and manage products in multiple UoMs to buy and sell products in any choice of quantity. SUPPLY-CHAIN MANAGEMENT: PAGE 05. Product Purchase Management: Streamline your stock procurement processes throughout the supply chain without any paperwork. Vendor Management: Add and manage supplier details in the Tagrain POS to purchase, receive or even return merchandise with fewer clicks. Purchase Order: Issue Purchase Orders on mail or import from excel sheet to minimise errors, avoid overstocking and streamline your stock movements. FEATURE CHECKLIST Goods Receipts: Reduce duplication of data entry by converting the Purchase Order to a Goods Receipt. Stock Transfer Between Stores: Monitor and transfer sales goods or stock from one store to another. Stock Adjustment: Reduce inventory, write-off damaged stock and adjust quantities after a stock take. CUSTOMER MANAGEMENT: Customer Data Management: Add customers details and create customer groups to keep a record. Credit Management: Define an in-store credit for your loyal customers to let them make a prepurchase and pay later, thus driving profits for your business. Gift Cards: Create and issue gift cards to your customers that they can exchange later for a specified cash value of goods or services. Loyalty Management: Simplify guest management and make it easy for customers to join your loyalty program. Let customers earn and redeem points as and when they wish to build a loyal customer base. ORDER & DELIVERY MANAGEMENT: PAGE 06. Customer Order Management: Take orders from multiple channels and capture customer-specific instructions for error-free fulfilment. In-Store Pickups: Offer your customers an in-store pickup option who ordered via phone or through Shopify but may want to pick up the goods from your store. FEATURE CHECKLIST Delivery: Use Tagrain to start offering home deliveries or deliveries to specific addresses. You can also track the shipment and provide customers with the tracking information. REPORTING: Dashboard: Get simpler yet detailed updates of your checkout, including total transactions, new customers and credit given in real-time on Tagrain POS dashboard. Sales: Track and view current, suspended or historical sales information, which you can utilise to analyse sales performance across all of your stores, location, products and salesperson. Products: Access product performance reports by product type, date, tag, brand, supplier and outlets to gain a clear insight into your stock situation and movements. Payments: Get daily sales reports to view payments transactions in minute detail to assess individual activity levels. Employee Performance: Set sales targets for staff members and also assess their performance across multiple parameters. Customer Insights: Track customers’ preferences and their spending behaviour to develop effective marketing strategies or in-store experiences. Mobile-Friendly Reporting PAGE 07. Sync your tablet devices with your Tagrain POS to check key stats anytime, anywhere. FEATURE CHECKLIST PAYMENTS: Cash: Set and accept any currency as a form of payment. Credit Card: Accept payment from credit cards to process sales transactions with ease. Gift Cards: Issue gift cards for a specified cash value or reward to increase guest retention and average order size. Loyalty Points: Define and issue loyalty points for every purchase made by your loyal customers. Store Credit Issue store credit in exchange for returned goods, which customers can use later to buy other goods at the store. On-Account: Define credit limits for your loyal customers and manage on-account balances and sales. HARDWARE: Laptop, PC Or Mac: Use Tagrain on any desktop or laptop that supports internet connectivity and a browser using our web-based app. Ipad Or Android Tablets: You can use Tagrain on any iPad supporting iOS 12 and above versions or Android tablet with Android version 5.0 and above with our native iPad and Android tablet app from the Google Play Store or App Store. Compatible Hardware: PAGE 08. Tagrain conveniently connects to any standard retail hardware. For more information about our recommended peripherals, visit our Hardware page. FEATURE CHECKLIST ACCOUNT: Free Trial: Sign up as a new user and get a 14-days free trial for ENTERPRISE edition. No credit card required. Scale On Demand: Switch your plan whenever you want to easily upgrade or downgrade at any time. Subscriptions: Choose a subscription plan that's best-suited for you and your business. Monthly and annual subscriptions are available. Training And Onboarding Services: Get setup assistance and payment support from our sales team and experts. HOSPITALITY: Ordering: Take orders quickly, suggest meal modifiers and print KOT directly on the kitchen printer to fulfil orders faster - especially in rush hours. Order Management: Choose from different order types in the POS, change item prices, add a service charge, and more. Order Status: Track all orders made through the point of sale in different views and status for seamless order fulfilment and improved customer service. Menu Management: Serve customers better with menu items, meal modifiers, exciting combos, special menus, and much more. Ingredient Management: PAGE 09 Cut down preparation time by managing your inventory down to the ingredients level and streamlining your purchasing process. FEATURE CHECKLIST Table Management: Design floor plans and define tables in your POS system to manage them in real-time and allow servers to take orders by the table. INTEGRATIONS: Xero: Share sales and financial data in real-time, including daily sales, payment totals, cash movements, cost-of-goods-sold, invoices, liabilities and customer details to gain real-time visibility into your business performance. Shopify: Connect your Tagrain POS with your Shopify store to manage inventory across both stores, centralise operations, sync orders, view performance in real-time and maximise profits. QuickBooks Online: Effortlessly sell your goods and manage your accounting process with the combined power of Tagrain POS software and QuickBooks Online. SAP Business One: Create one efficient and unified eco-system with Tagrain and SAP Business One integration that automate many things for your retail or hospitality business. PLUGINS: PAGE 10 Customer & Credit Management: Define and manage customer credit limits to build long term relationships and get repeat business. Variant & Composite Product Management: Define and manage variants of a standard product and club two or more together to sell them as kits or combos. FEATURE CHECKLIST PAGE 11 Serial and Batch Product Management: Effortlessly sell your goods and manage your accounting process with the combined power of Tagrain POS software and QuickBooks Online. Product Purchase Management: Create one efficient and unified eco-system with Tagrain and SAP Business One integration that automate many things for your retail or hospitality business. Gift Cards & Credit Memos: Define and manage multiple gift cards and balances or issue them as a credit memo in case of a refund. Sales Target Management: Monitor sales performance against set targets, business goals, past performance, and the performance of individual sales representatives. Customer Orders & Delivery Management: Manage customer orders through multiple channels and schedule them for store pickups and deliveries right from your POS system. Multiple Units of Measure: Maintain inventory in your choice of Unit of Measure (UoM) and sell the product in different UoM defined for the item. Hospitality for Quick Serve and Fine Dining: Define and manage meal modifiers, menu Items and ingredients to manage the hospitality side of your business from the same POS system. Stock Transfers and Inventory Tracking: Keep track of shipments, receipts and stock transfers to ensure seamless goods movement across multiple stores and locations. Offers, Discounts and Pricing Management: Set up and run in-store discounts, sales and promotions on all or selected products to boost sales, increase traffic and improve guest retention. Customer Facing Display: Make your checkout process more convenient and transparent by letting your customer see order information and active promotions on the customerfacing display. FEATURE CHECKLIST SUPPORT: Email & Chat Support: Get all your queries resolved in a matter of minutes by connecting with our point-of-sale specialists online or via in-app live chat. Guided Tours: Get a super detailed demo in which our retail experts will guide you step-bystep to help you get the most of Tagrain POS. Access To The Help Portal: Get exclusive access to helpful articles, user manuals, and demo videos to get your POS ready for business in no time. Tutorial Videos: PAGE 12 You can also visit the Tagrain YouTube channel to watch product walkthroughs, tutorials or retail videos on-demand. FEATURE CHECKLIST Ready to take the next step in retail with Tagrain? Talk to our sales team Get product support Get in touch with our sales team to determine the right plan for your retail business. Get access to helpful tips, articles and videos or book a consultation with our retail specialists. Contact Sales Visit Support Center www.tagrain.com/contact-us/ www.tagrain.com/get-a-demo/ FEATURE CHECKLIST