Sample Questions for Quiz 1 Question 1 Where would repairing the display of a computer lie on the goodsservice continuum? Pure Commodity Good A Pure Service B C D Question 2 How does the uniformity of input compare between goods and services? A) Goods and services both have a high uniformity of input B) Goods and services both have a low uniformity of input C) Goods have a high uniformity of input while services have a low uniformity of input D) Goods have a low uniformity of input while services have a high uniformity of input Question 3 What is NOT a function of Operations Management? A) Forecasting B) Capacity planning C) Product pricing D) Quality assurance Question 4 What is a responsibility of system operation, as opposed to system design? A) Capacity planning B) Location planning C) Scheduling D) Purchasing equipment Question 5 How do business compete using their Operations function? A) Achieving cost reduction in the production process B) Having a good product design C) Researching a competitive price for the product D) Meeting quality standards for the product Question 6 Nusrat is a student. She would like to have a career in business, have a good job, and earn enough income to live comfortably. What could be an example of strategy in this case? A) To live a good life B) To have a successful career and good income C) To obtain an university education D) To select an university and a major Question 7 What is NOT an example of operations strategy? A) Low cost B) High-quality products C) Competitive pricing D) Convenient location Question 8 Which is an example of multifactor productivity? A) ππ’π‘ππ’π‘ πΏππππ βππ’ππ B) ππ’π‘ππ’π‘ πΏππππ βππ’ππ +πππβπππ βππ’ππ C) ππ’π‘ππ’π‘ πππ‘ππ ππππ’π‘π D) ππ’π‘ππ’π‘ πΏππππ βππ’ππ ×πππβπππ βππ’ππ Question 9 Which one is an example of partial productivity of capital? A) 5 units produced per Taka of input B) 5 Taka of input per unit produced C) 5 Taka of input per 1 Taka of output D) 5 Taka value per unit produced Question 10 7040 Units Produced with a Cost of labor of Tk. 1,000, Cost of materials: Tk. 520 and Cost of overhead: Tk. 2,000. What is the multifactor productivity? A) 7040 1000+520+2000 B) 1000+520+2000 7040 7040 C) 1000 D) 1000 7040 Question 11 What is NOT one of the basic functions of an organization? A) Marketing B) Operations C) Management D) Finance Question 12 What is this process called? A) Conversion process B) Feedback process C) Value added process D) Production process Inputs Transformation Control Outputs Question 13 What is NOT an example of a quantitative approach to operations management? A) Statistical modelling B) Linear programming C) Unconstrained optimization D) Queuing techniques Question 14 What does the systems approach emphasize? A) The functions should be organized structurally as part of a system B) Suboptimization should not be pursued C) The system should operate independently of external factors D) The functions in the system should maximize their output Question 15 What are tactics with regards to an organization? A) The details and scope of their mission B) The plans for achieving their goals C) The methods and actions taken to accomplish their strategies D) The actual execution of their operations Question 16 What is an example of a decision that pertains to tactics? A) The choice of technology to use B) The selection of equipment during production C) The scheduling of personnel D) The selection of the facility Question 17 What is an internal factor that affects an organization’s strategy? A) Competition B) Market C) Customer D) Economy Question 18 How to determine the labor productivity of 5 workers who cleaned 15 rooms in four hours? A) 15 5×4 = 0.75 B) 5×4 15 = 1.33 15 C) 5 D) 4 15 15 + 4 + 5 15 = 6.75 = 0.6
