WELCOME TO SOCIAL MEDIA MARKETING! Social Media Marketing CLASS EXPECTATIONS • Be kind and respectful KEY INFORMATION • Treat everyone as you’d like to be treated • CLASS TIME: 6:15pm-9:45pm • Speak in English during the class • BREAK: 7:45pm-8pm • All assignments should be submitted through Moodle • Attendance will be recorded before break • Be attentive and participate during class discussions • • Have questions? Raise your hand or come talk to me during the break, before or after the class If you need to reach out, my e-mail is i.marques@ilacic.com • If you cannot attend a class, let me know • Have fun! COURSE EVALUATION 10% 15% In-Class Tasks To pass the course… Major Assignments • 70% attendance for each class is required • 70% attendance for the overall program • 70% final grade is required • 60% final exam grade is required 25% Final Exam Participation (IOET + Online Tasks) 50% COURSE CALENDAR - JANUARY COURSE CALENDAR - FEBRUARY WEEK 1 CLASS 1 INTRODUCTION TO SOCIAL MEDIA MARKETING (CONT) Social Media Marketing THE SOCIAL MEDIA SKILLS GAP Of the companies who use social media, only 12% feel they do so effectively Source: Getty Images CAREERS IN SOCIAL MEDIA MARKETING A simple search of “social media” on Indeed.com, yields over 65k results A few examples include: • social media coordinator, specialist, manager director • social media influencer manager • social media editor • social media content manager • bloggers • paid social media strategist • community manager • social media video producer • digital media manager • social media writer SOCIAL MEDIA MANAGER SKILLS 10 skills every social media manager should have: 1. Community management 2. Creative 3. Organized and effective 4. Adaptive 5. Good writing skills 6. Sales and customer service 7. Strategic focus 8. Decisive 9. Analytics and SEO-driven 10. Curiosity Source: Getty Images SOCIAL MEDIA MANAGER SKILLS (CONT.) Success as a social media manager also requires staying on top of social media trends. Tip: Subscribe to a few leading social media marketing newsletters or blogs: Social Media Examiner, Sprout Social, and Hootsuite Remember: being an active consumer of social media does not make you a social media expert! ESTABLISH A SOCIAL MEDIA PRESENCE With 4.2 billion active social media users around the world, businesses realize that, in order to compete in the digital world, it is imperative to establish a social media presence. Source: Getty Images WEEK 1 CLASS 2 DEVELOPING YOUR PERSONAL BRAND Social Media Marketing LEARNING OBJECTIVES • Define your personal brand • Conduct an audit of your personal brand online • Develop your personal brand online using LinkedIn and Twitter • Understand best practices for LinkedIn profiles and how to become an active participant on LinkedIn • Understand the do’s and don’ts of social media etiquette YOUR PERSONAL BRAND Your personal brand is a marketing strategy focused on the most important product … YOU! It’s your reputation and the combination of your personal attributes that differentiate you from your peers Source: Getty Images DEVELOPING YOUR PERSONAL BRAND • Step 1: Determine Your Goals • Step 2: Determine Your Vision and Purpose • Step 3: Determine Your Values • Step 4: Determine Your Passions • Step 5: Identify Your Target Audience Source: Getty Images DEVELOPING YOUR PERSONAL BRAND (CONT.) • Step 6: Determine Brand Attributes • Step 7: Determine Your Strengths, Weaknesses, Opportunities, and Threats (SWOT Analysis) • Step 8: Determine Your Competition • Step 9: Identify Three Words that Best Describe You Source: Getty Images PUTTING INTO PRATICE: SWOT Strengths Opportunities Weaknesses Threats AUDIT YOUR PERSONAL BRAND ONLINE As you start to create your personal brand online, your name will start appearing in search engines and social networks. • Type your name into a Google search • See what images appear next to your name • Upload professional images of yourself to Google, tagging your name • Upload new photos to LinkedIn, Flickr or Picasa, tagging your name • Set up a Google alert with your name to monitor and regulate mentions Source: Getty Images BUILDING YOUR PROFESSIONAL BRAND ONLINE LinkedIn is the world's largest professional network with over 800 million members in more than 200 countries and territories worldwide. It’s a social media platform for job seekers and businesses, where users create professional profiles to showcase their experience and skills, while companies use it to promote their brand, culture, and services. Source: LinkedIn LINKEDIN OVERVIEW LinkedIn main goal is to connect employers with job seekers. But today it is much more… Connect and strengthen professional relationships Be up to date with the latest industry news and trends Learn new skills or improve existing ones with LinkedIn Learning Attend digital events or find out about events close to you CREATE AN ALL-STAR LINKEDIN PROFILE Profile photos generate 21 times more profile views and 9 times more connection requests. CREATE AN ALL-STAR LINKEDIN PROFILE LinkedIn's internal search engine and Google's search engine use the headline to rank your profile on top search results. CREATE AN ALL-STAR LINKEDIN PROFILE Together with your profile picture, the background is the first thing people see when they visit your profile. YOUR PROFESSIONAL JOURNEY ADD A LITTLE SPARKLE LINKEDIN: ACCOMPLISHMENTS Add the following accomplishments, where relevant: • Publications • Patents • Courses • Projects • Honors & Awards • Test Scores • Languages • Organizations LINKEDIN: COVER STORY & CREATOR MODE Cover Story: 20-second video that can be added to a user's profile picture. Creator Mode: Showcase up to 5 discussion topics Source: LinkedIn BUILDING YOUR PROFESSIONAL BRAND ONLINE: X (TWITTER) Social networking platform in which users share messages in 280 characters or fewer (4k if you’re a premium user) Attracts over 360 million monthly users who send over 6,000 tweets per second—more than half a billion per day Source: X X: BE A THOUGHT LEADER Establish yourself as a thought leader, whether as a student or professional You can have conversations and build relationships with other professionals in your industry Source: Getty Images X: CREATE AND OPTIMIZE YOUR PROFILE Make sure that your username is closely related to your first and last name or represents something that defines your personal brand Add a professional bio of up to 160 characters Recommendation: Use the same or similar cover photo and profile picture as on your LinkedIn account Source: Michelle Charello Twitter BECOME AN ACTIVE PARTICIPANT ON LINKEDIN & X • Post regular status updates • Share interesting content and opinions about industry-relevant topics • Engage in professional discussions • Be careful of participating in discussions on controversial topics Source: Getty Images ACTIVELY PARTICIPATE ON LINKEDIN & X • Effectively use hashtags (focus on keywords that are trending or relevant to your industry or business) • Use visuals (image, video, or GIF) • Leverage LinkedIn’s Publishing Platform to share inspiring long-form blog posts to your network and beyond OTHER WAYS TO BUILD YOUR PERSONAL BRAND LinkedIn main goal is to connect employers with job seekers. But today it is much more… Create your own branded website Start your own podcast Establish yourself as an expert through blogging Write a weekly newsletter or email Create your own YouTube channel or TikTok DO’S AND DON’TS OF SOCIAL MEDIA ETIQUETTE? What are some do’s? What are some don’ts? DO’S AND DON’TS OF SOCIAL MEDIA ETIQUETTE? • • • • • • Use different accounts for professional and personal communications Build a reputation for honesty Be respectful and nice Always spell check Use hashtags strategically Treat people how you would want to be treated; there is always a person on the other side of the screen • • • • Don’t spam your followers’ feeds • Don’t post anything you would not want your coworkers or potential employer or client to see • Don’t abuse your network; some things should be left private • Don’t react too quickly Don’t follow people just for numbers Bragging and complaining never go over well Don’t tag or post pictures and videos of people without permission The work involved in defining your personal brand will benefit you immeasurably, no matter what stage of life you are in. Your personal brand will help you better communicate your unique value to target employers or target audience.