National University of Computers and Emerging Sciences - Lahore Campus Management Sciences- English II Semester: Spring 2024 Credit Hours: 3 Course Code: SS 1006 Course Goals This course is designed to increase students’ understanding of the principles of effective communication, dynamics of face-to-face communicationand introducing elements for effective communication. The course aims to develop students’ oral communication skills, decision making and problem solvingand making presentationsin a variety of settings. Course Objectives: With the goal of enhancing students' general ability and confidence in oral expression, the students are expected to: Understand how communication works Gain active listening and responding skills Improve vocal delivery Understand body language Select information appropriate for presentations Gain a clear sense of audience needs and purpose Use graphics and visual information Prepare and deliver presentations Textbook: Communicate15th Edition Kathleen S. Verderber, Rudolph F. Verderber, and Deanna D. Sellnow Class Room Courtesies Dress code: Formal/Business Casual (for all class sessions) Cell phones must be switched off during class. The required readings should be completed before the class commences. Deadlines for all assignments, readings and presentations must be adhered to strictly. Consistent attendance, punctuality and participation are essential to your success. Plagiarism / Academic Dishonesty All work submitted must be your own work. Cases of plagiarism shall be sent to the Disciplinary Committee. Research format is expected to follow standard documentation APA guidelines. Grading Criteria Quizzes Mid-Terms (2) Presentations Final 10% 30% 10% 50% Course Outline Wk. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Class Topic 1st 2nd 1st Course Introduction Presentation Skills Verbal and Visual Adaptations 2nd Verbal and Visual Adaptations Activities 1st 2nd 1st 2nd 1st 2nd Verbal Communication Informative Speaking Nonverbal Communication Informative Speaking Presentation Informative Speech Listening and Responding Case presentation: Improving Listening Skills 1st Perception of self and Others 2nd Group Presentation: Perception of self and Others 1st Communicating Across Cultures 2nd Panel Discussion: Communicating Across Cultures 1st Communication Perspective 2nd 1st 2nd 1st 2nd 1st 2nd 1st 2nd 1st 2nd 1st 2nd Interactive Session with Industry Representative Presentation: Friendship Speech Persuasive Speaking Problem Solving in Groups Case study Presentation: Problem Solving Social Issues: Final Presentations Social Issues: Final Presentations Panel Discussion Panel Discussion Public Speaking Speech Practice Impromptus Speech Impromptus speech Assignment In class activity: Writing realistic goals Pair Work Pair Work Group Presentation Case study: Listening Skills Group Presentation: Perception of self and Others Group Presentation:Communicating Across Cultures Activity: Communication Perspective In class assignment Case study:Problem Solving Group Presentations Group Presentations Individual Presentations Practice Practice