• O P E R AT I O N S AUDITING • MODULE 1 Definitions a n d Characteristics of O p e r a t i o n s A ud i t Objectives a n d P h a s e s of Oper ati onal A u d i t s L e a r n i n g Objectives After s t u d y i n g th e r e s o u r c e s a n d a c c o m p l i s h i n g t h e activities g i v e n for t h i s le s s o n , y o u a re e x pe ct e d t o b e a b l e to: 1. Describe the characteristics of operational auditing 2. Understand the objectives of Operations audit. 3. Identify the phases of Operational audits. 4. Explain an audit program and types of evidence Definition a n d Characteristics Operational Auditing is a future oriented, systematic, and independent evaluation of organizational activities. Financial data m a y be used but the primary sources of evidence are the operational policies and achievements related to organization objectives. Internal controls and efficiencies m a y be evaluated during this type of review. Definition a n d Cha racteristics AUDITING EXTERNAL F S Au di t (Pri m ar y) F S assertions Risk Based Approach INTERNAL C O M P LIA N C E F S Au di t ( N o t Primary ) C o m p l i a n c e with laws M a n a g e m e n t Au di t O p e r a t i o n s Au di t C o m p l i a n c e with ru les a n d policies Risk Based Approach Risk Based Approach Definition a n d Cha racteristics FINANCIAL Au di t of Financial I n fo rm ati o n INTERNAL MAANUAGDEIMTENT Au di t of M a n a g e m e nt Policies OPERATIONS Au di t of Operati on al Policies Definition a n d Characteristics S k i l l s R e q u i r e d for Effective O p e r a t i o n a l A u d i t s : 1. Communication Skills 2. Problem Identification and Solution Skills 3. Ability to promote internal audit 4.Knowledge of Industry, regulatory and standard changes 5. Organization Skills Definition a n d Characteristics S k i l l s R e q u i r e d for Effective O p e r a t i o n a l A u d i t s : 6. Conflict resolution/negotiation 7. Staff training and development 8. Accounting framework, tools and techniques 9. Change management skills 10. IT Framework, tools and techniques 11. Cultural fluency and foreign language skills Definition a n d Cha racteristics IIA Standards Attribute S t a n d a r d s P u r p o s e , Authority, R es po n s i bi li ty I n d e p e n d e n c e a n d Objectivity Proficiency a n d D u e P r o f e s s i o n a l C are Qu ali ty A s s u r a n c e a n d Improvement Program P e rfo rm a n ce Standards M a n a g i n g Internal Au di t Activity N a t u r e of W o r k Engagement Planning P e r f o r m i n g the E n g a g e m e n t Communicating Results Monitoring Progress R e s o l u t i on o n A c c e p t a n c e of Risks Definition a n d Characteristics RISK-BASED AUDIT • Objectives and Operational Consideration (to identify risks) • Risk Assessment (for Internal Control) • Risk Response (Audit Approach) • Evidence Gathering Definition a n d Characteristics INTEGRATED AUDITING • Inclusion of business and IT subjects in the review • Designed to address IT questions while simultaneously examining business dynamics • (over time it became apparent that accounting/financial controls are increasingly dependent on computer systems) Definition a n d Characteristics IN SUMMARY: • Internal audit is an evolving profession • Internal auditors’ scope of work is expanding to examining how effective an organization in its pursuit of its stated mission and vision. • Skills requirements are increasingly diverse. • O P E R AT I O N S AUDITING • MODULE 1 Definitions a n d Characteristics of O p e r a t i o n s A ud i t Objectives a n d P h a s e s of Oper ati onal A u d i t s Objectives a n d P h a s e s Objectives of O p e r at i o n al A u d i t s review c ou l d b e driven by: • New rules • Poor Performance • Compliance Issues • Anomalous Revenues /Expenses Objectives a n d P h a s e s P h a s e s of O p e r at i o n al Audit: • Planning • Fieldwork • Reporting • Follow-Up Objectives a n d P h a s e s Planning • includes scoping, budgeting, defining the population of interest, how testing will be performed and announcing the audit • performance of the risk assessment Objectives a n d P h a s e s Fieldwork • Determining if the process or program under review is designed effectively so that the related goals and objectives are likely to be achieved • Verify that the controls in place are performing a s designed by management Objectives a n d P h a s e s Types of Audit Evidence: • Strongest • Document Inspection • Observation • Inspection • Professional Skepticism • Inquiry ( 3 rd party) Objectives a n d P h a s e s • Moderate • Recalculation/Reperformance • Working Papers • Flowcharts • Internal Control questionnaire • Weak • Testimonial (Employees) • Inquiry (Employees) Objectives a n d P h a s e s Reporting • Consists of communicating findings, observations, and best practices noted during the review and developing recommendations for corrective action. Objectives a n d P h a s e s A ttributes of Effective A u d i t F i n d i n g s : Source: Operational Auditing, Murdock Objectives a n d P h a s e s Follow-Up • A follow-up review m e an s that the auditor is checking to make sure the corrective action was performed, so it consists of checking what management did to address the issue reported. Objectives a n d P h a s e s Metrics • Metrics exist to a s s e s s the performance and provide a comparison between what should have been done and what was actually done. Objectives a n d P h a s e s In Summary: • Operational audits are versatile • Identification of risks play a pivotal role • Audit evidence is essential to document the arguments made by the auditor. Module 1- Introduction to Operational Audit Seatwork: D o you think operational audit is versatile / flexible? Discuss and cite examples Module 1- Introduction to Operational Audit THANK YOU! Module 1- Introduction to Operational Audit References: Operational Auditing, Hernan Murdock The Operational Auditing Handbook. Andrew Chambers and Graham Rand