Topic Activation Knowledge Team Candidate Guide Everything you need to know 2023 0 Welcome to BCG. Thank you for exploring the opportunity to join BCG's Knowledge Team. We focus on delivering insight and expertise to our clients and colleagues. We are passionate about hiring collaborative, analytical and self-motivated people who help us question what is possible and deliver on what is challenging. We are a global network of experts who collaborate closely with our consulting teams and clients. Most of us are affiliated with one of BCG's practices and we work within and across global topic and sector teams to build and deliver functional and industry expertise and insight. The KT attracts and retains great talent because of the quality of our colleagues and culture: we bring together intellectual passion with a curious spark, and a collaborative teaming spirit with a sense of professional service toward our clients, our diverse global colleagues, and the broader societal goals to which our firm contributes. We invite you to get to know us well because we think the more you learn about us, the more you will share our excitement at the prospect of you becoming part of the Knowledge Team. ANTHONY DATEL GLOBAL BUSINESS MANAGEMENT EXECUTIVE DIRECTOR - KNOWLEDGE TEAM 1 Table of Contents 03 Purpose of this guide 04 An overview of BCG 06 An overview of the Knowledge Team (KT) 14 How the interview process works 15 Best practices to keep in mind 2 Purpose of this guide This guide is aimed at giving you an introduction to BCG's Knowledge Team (KT) and share information about our interview process so that you can know what to expect throughout the interview rounds, whether it’s a phone or video interview. You'll get an overview of BCG and the Knowledge Team (KT), how our KT experts deliver value with our clients and case teams, align to BCG's practice areas, and testimonies from our team members. We will also outline what the focus of each interview round is, how you can best prepare, and the types of questions you can expect so that you feel prepared and confident going into your interview process. Given the diversity of roles across the Knowledge Team, there may be aspects of the process that you will still have questions about and which we are happy to answer individually. Your People Team contact is available at any point during the process by phone or email, and we encourage you to reach out and ask for help as you need. 3 An overview of BCG 1963 Founded by Bruce Henderson $11.7 Billion annual revenue 100+ Cities with a BCG office 32K Employees 50+ Countries with an office Many of our clients rank among the world’s 500 largest corporations 4 Beyond talk Diversity, Equity, and Inclusion Knowledge Team 48% 56% of our KT business leaders and managers are women of our KT Leadership Team are women BCG 44% 35% of our firm’s global staff are women of our firm’s Executive Commitee are women $60M deployed in talent, including 400+ BCGers engaged in equityfocused projects Pride@BCG provides mentorship & support to LGBTQ+ individuals. For the 14th year, BCG received a perfect score from The Human Rights Campaign's Corporate Equality Index 51% of US new hires identify as Asian, Black/African American, Hispanic/Latinx, Native American and/or 2+ races Diversity Affinity Networks include Asian, Black, Hispanic/Latinx, and Indigenous Community Groups, Family and Caregiver Groups, AccessAbility@BCG, Pride@BCG, Women@BCG, and Veterans and Former Military Groups In 2021, Seramount's Working Mother Magazine named BCG one of its "100 Best Companies" for parents in the US for the 16th time Our diverse hiring process looks for a variety of abilities, degrees, and experiences beyond core skills 5 How the Knowledge Team (KT) fits within BCG CONSULTING TEAM Strategic management consultants who work directly with clients to achieve transformative change & lasting value GLOBAL SPECIALTY BUSINESSES1 Subject matter experts with variety of domain and technical expertise, who deliver value beyond general consulting KNOWLEDGE TEAM (KT) Advise consulting teams and clients with extensive industry/topic expertise EXTENDED BUSINESS UNITS Interdisciplinary teams that extend and complement the range of BCG's capabilities BUSINESS SERVICES TEAM Functional support and resources for the firm at a local and/or global level At the core of our business and organization is close collaboration—among our employees, our business units, and our clients. We collaborate seamlessly to solve our clients' hardest problems challenging their businesses—and the world. 1. Global Specialty Businesses include the Knowledge Team, Data & Research Services, WKE (Digital Workplace, Knowledge Management & Product Enablement), Design Studios, and Practice Area Management & Operations 6 The Knowledge Team's global network and reach With 900+ Knowledge Team colleagues worldwide, our global network allows us to work with consulting teams, clients and other teams across the world. The majority of our KT colleagues work from BCG's global, cross-functional hubs titled the Advanced Capabilities Centers (ACCs). We have six ACC offices located in Boston, Chicago, London, Madrid, Bengaluru, and Gurugram. We also have a presence in major markets including New York, Paris, Munich, Frankfurt, Duesseldorf, Hong Kong, Shanghai, Singapore and Tokyo, as well as in emerging economies such as São Paulo, Mexico City, New Delhi, Jakarta, Lagos, Nairobi, Doha, and Riyadh. Note: ACC offices are separate from our traditional BCG offices. For a full list of BCG's offices, click here 7 Each of BCG's Practice Areas (PAs) has a KT business PAs cover a broad range of industry and functional expertise … People & Organization Risk & Compliance Social Impact Tech & Digital Advantage Transform Public Sector Insurance Health Care Transportation, Cities, and Infrastructure Operations Technology, Media and Telecom Marketing Sales & Pricing Principal Investors & Private Equity Functional Practice Areas (FPAs) Industrial Goods Global Advantage Financial Institutions Corporate Finance & Strat. Energy Climate & Sustainability Consumer Industry Practice Areas (IPAs) … with each set up to deepen BCG capabilities • Set strategic priorities for topic and sector businesses • Build the firm's delivery capabilities & capacity • Deepen sub-sector expertise • Develop and disseminate practice insights and marketing messages to clients • Align career paths for BCG staff including Consultants, Expert Consultants and the Knowledge Team 8 The Knowledge Team offers two different career paths The role for which you are applying Client Focus KT Topic Activation KT Staffed on client cases Staffed on client cases Advise on client cases, proposals and business development Invest in IP, Knowledge Assets Relative proportion of time spent on different priorities and deployment models Advise on client cases, proposals and business development Drive strategic enablers of a sector/topic business (IP, Knowledge Assets) 9 Learning & Development for Topic Activation KT members KT SPECIFIC INITIATIVES TO BUILD EXPERTISE • Expert Development Program (EDP) • Coaching & mentoring for individuals GLOBAL LEARNING & DEVELOPMENT Offering for members across our Global Specialty Businesses, including KT: • Core curriculum (Career-Step & Skills-Targeted programs) • All L&D Advisory support • Self-paced online onboarding • Sponsored attendance at relevant conferences and symposiums • Leader Development program • Owning your Career • Foreign language offerings ON-DEMAND LEARNING MENTORING A variety of proprietary internal and external resources for self guided learning: • LAB (Learning at BCG) – BCG's internal virtual, ondemand learning platform Opportunities for informal and formal mentoring are available at the local and BCG global level • LinkedIn Learning, GetAbstract, TED@Work, etc. 10 Our value proposition Knowledge team members enable client insight and strategic work CO-CREATE WITH CASE TEAMS & CLIENTS • Serve in a client-facing role deeply staffed as a member of the BCG case team • Identify pain points, provide insights, and develop tailored strategies bespoke to client needs • As an advisor to our clients and a thought partner to case team leadership SHAPE CLIENT PROPOSALS & PITCHES DEVELOP KNOWLEDGE ASSETS AND A PERSPECTIVE AS A THOUGHT LEADER • Build and deploy industry Intellectual Proprietary data tools/assets to unlock insight • Create knowledge assets based on case experience and domain expertise to bring to our clients • Develop a point of view in your domain of expertise to share with colleagues and clients GROW PERSONALLY & PROFESSIONALLY • Work alongside senior consulting team members to develop topics for client proposals • Deepen expertise by being exposed to broad range of business problems within your topic • Provide subject matter expertise to co-develop approaches to address client needs • Creatively apply case experience, tools, and assets • Leverage prior case experience and knowledge to bring the best of BCG to our clients • Diverse learning and career opportunities within Knowledge Team and BCG 11 Competencies we look for in a candidate PROBLEM SOLVING & INSIGHT PRACTICALITY & EFFECTIVENESS TEAM CONTRIBUTION Frames & structures issues, ensures high quality analyses, pushes for insight, and leverages expertise Ensures efficient and effective delivery of work streams and projects Assists with planning and tracking budget, prioritizes own work and executes transactional tasks in line with expectations COMMUNICATION & PRESENCE CLIENT INTERACTION ROLE MODEL Communicates effectively both verbally and in writing; demonstrates listening skills and displays openness to other people's ideas and thoughts. Ability to develop deep and trusted working relationship with clients; Is viewed as an expert by client VALUE CREATION & IMPACT RELATIONSHIP MANAGEMENT Acts in accordance with BCG values; follows through on promises; uses ethical considerations to guide decisions and actions; considers impact on planet of personal actions and recommendations; contributes to a positive working environment Relentless focus on providing value and executing individual results; continually seeks improvement; identifies and appropriately escalates risks. Builds collaborative relationships within numerous teams and networks; helps other team members and takes on challenges willingly 12 The Interview process HR interview Round 1: Capabilities1 Focus on understanding your fitment to role, your expectations & motivations, overall strengths & weaknesses, compensation and availability Case study interview: to understand your creativity, analytical thinking, structure and thought process (Min. 2 interviews) Expertise interview: mix of competency style questioning assessing problem solving, insight, and expertise Round 2: Buy-in Customized format to test competencies in further depth, usually with a senior stakeholder 1-2 interviews Your Interview Cadre will consist of members from the Knowledge Team and may also include a BCG Consultant, Project Leader, Principal, or Partner The Recruiter is your main point of contact throughout the interview process, checking in regularly between interviews, gathering your feedback and available to answer any questions you may have Our Recruitment Coordinators will schedule your interviews and will help with any scheduling related queries 1. Please note that the case study interview and expertise interview are interchangeable in terms of ordering within Round 1. 13 HR interview tips PREPARE Understand the role you're interviewing for. Learn as much as you can about the firm's history and capabilities. Research BCG and what we do by looking at our website and talking to people that you might know here. Try to understand what the work is like and what you can expect. BE YOURSELF Our recruiting team looks for diversity of background, experience, and thought. Think about the stories you want to share with the interviewer that will showcase you as a person and make the interviewer feel that you are the right candidate for BCG. GET YOUR "FIT STORY" READY A fit story tells the interviewer something they can't learn from your resume. Make sure you are comfortable telling yours. EVALUATE US Use this opportunity to evaluate whether BCG is the right fit for you. Can you see yourself here? 14 Case study interview tips (I) Your interviewer will explain a client’s situation. Listen carefully and take your time to organize your ideas. Ask clarifying questions and be transparent verbally about your thought process. Clearly communicate your logic, and underlying assumptions. Your interviewer may also provide you with additional data and hints along the way, so be prepared to take notes. Be sure to structure the problem, develop the framework and answer all parts of the original question. The following pages are two examples of case studies for context. Click here for additional information on case interview preparation. Note: The case study problem and context will be reflective of the industry/function for which you are interviewing 15 16 17 18 19 Case study interview tips (II) IT'S OKAY IF THE ANSWER IS NOT APPARENT Often, there are no specific right or wrong answers in our interviews, and you are not expected to know everything about the business. The objective of the interview is for us to learn about your approach to solving business problems, so remember to discuss your line of thought with the interviewer. ASK SPECIFIC QUESTIONS AS NEEDED Don’t rush into the analysis without developing an understanding of the problem. During the discussion, the interviewer will work with you to organize your thoughts and steer you toward a solution. USE FEEDBACK TO HELP DRIVE YOUR SOLUTION It’s important to stand up for what you believe, but if your interviewer challenges you, consider his or her perspective carefully. Use this feedback to drive towards solutions and make recommendations. MAKE QUICK AND ACCURATE CALCULATIONS The case study will ask you to make some simple calculations. Rather than testing your computational skills, this is meant to see if you can use numbers to swiftly form opinions and guide decisions. Your calculations should be accurate and integrated into what you have discovered so far. 20 Expertise & Buy-in interview tips BE CLEAR ABOUT YOUR MOTIVATION Be ready to clearly articulate why you want the role and what you can bring. PREPARE INDUSTRY/PAST WORK EXPERIENCE EXAMPLES Review the competencies we are looking for in candidates and reflect on your past work experience. Have a few stories ready to use as examples to demonstrate your industry knowledge. ENGAGE WITH YOUR INTERVIEWER AND BE YOURSELF If you find the conversation lively and stimulating, you'll likely enjoy being a Knowledge Team member at BCG. ASK QUESTIONS Engage to learn more about BCG and what we do. You are interviewing us as much as we are interviewing you. Think about the questions you would like to ask during your interview beforehand, to use this opportunity wisely. 21 Thank you! Thank you for your interest and taking the time to interview with the Knowledge Team at Boston Consulting Group. We are excited to learn more about you, and your experience and expertise. Remember, there is no perfect answer, and we are not looking for perfection. Our interview process is a dialogue, designed to help us get to know each other. So, don't forget to relax, breathe, and just be yourself. Our recruiters are always ready to support you and are here if have any questions throughout the interview process. Boston Consulting Group has 90 offices in 50 countries. To learn more about BCG, please visit www.bcg.com or visit our careers site at https://careers.bcg.com/. To read BCG’s latest insights, analysis, and viewpoints, please visit us at bcgperspectives.com and follow us on social media. 22 23