Introduction to Industrial
Management
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
IE deals with the design, improvement, and installation of
integrated systems (as of people, materials, and energy) in the
industry.
Optimization and making processes more efficient
For example, waiting lines in banks:
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
IE deals with the design, improvement, and installation of
integrated systems (as of people, materials, and energy) in the
industry.
Optimization and making processes more efficient
For example, waiting lines in banks:
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
Waiting lines in grocery stores (e.g., Costco):
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
Waiting lines in grocery stores (e.g., Costco):
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
What will happen if there is only one waiting line in Costco?
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
Is the bank wrong?
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
Is the bank wrong?
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
Is the bank wrong?
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
Another example: Disney World
Huge on hiring industrial engineers
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
Another example: Disney World
Huge on hiring industrial engineers
Improve wait times for entrance, rides, food, etc.
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
Another example: Disney World
Huge on hiring industrial engineers
Improve wait times for entrance, rides, food, etc.
Techniques to track how long it takes someone to get through a
line
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
Another example: Disney World
Huge on hiring industrial engineers
Improve wait times for entrance, rides, food, etc.
Techniques to track how long it takes someone to get through a
line
Analyze average daily attendance (new rides)
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
Another example: Disney World
Analyze average daily attendance (new rides)
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
More examples: Amazon. Reference video: Search ”Inside
Amazon’s Smart Warehouse” (10:48) on YouTube. Link
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
More examples: Amazon. Reference video: Search ”Inside
Amazon’s Smart Warehouse” (10:48) on YouTube. Link
Build another warehouse that is going to receive 10 million
products per week
5,000 of product A, 15,000 of product B, 100,000 of product C
etc.
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
More examples: Amazon. Reference video: Search ”Inside
Amazon’s Smart Warehouse” (10:48) on YouTube. Link
Build another warehouse that is going to receive 10 million
products per week
5,000 of product A, 15,000 of product B, 100,000 of product C
etc.
How should everything in that warehouse be designed to make
the process of receiving and shipping more efficient?
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Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
More examples: Amazon. Reference video: Search ”Inside
Amazon’s Smart Warehouse” (10:48) on YouTube. Link
Build another warehouse that is going to receive 10 million
products per week
5,000 of product A, 15,000 of product B, 100,000 of product C
etc.
How should everything in that warehouse be designed to make
the process of receiving and shipping more efficient?
If product A is getting the most orders, where should the product
be placed?
12 / 14
Ya-Tang Chuang
Industrial Management
I NDUSTRIAL E NGINEERING
More examples: Amazon. Reference video: Search ”Inside
Amazon’s Smart Warehouse” (10:48) on YouTube. Link
Build another warehouse that is going to receive 10 million
products per week
5,000 of product A, 15,000 of product B, 100,000 of product C
etc.
How should everything in that warehouse be designed to make
the process of receiving and shipping more efficient?
If product A is getting the most orders, where should the product
be placed?
If product B is the heaviest product, where should the product be
placed?
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Ya-Tang Chuang
Industrial Management
C AREER PATH FOR I NDUSTRIAL E NGINEERS
Improve and manage the manufacturing process
Imagine that a plant has two workers and two stations. The
process time at station A is 2 min; the process time at station B is
4 min.
Where should we add a worker?
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Ya-Tang Chuang
Industrial Management
C AREER PATH FOR I NDUSTRIAL E NGINEERS
Improve and manage the manufacturing process
Imagine that a plant has two workers and two stations. The
process time at station A is 2 min; the process time at station B is
4 min.
Where should we add a worker?
What if we have several workers and stations?
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Ya-Tang Chuang
Industrial Management
C AREER PATH FOR I NDUSTRIAL E NGINEERS
If you like
looking at the business side of things and increasing profits
optimizing the time to finish something
managing shipment orders, quantities, and pricing
statistics
working with or managing people
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Ya-Tang Chuang
Industrial Management