SCHOOL OF GRADUATE BUSINESS & TECHNOLOGY MBA 6043 Strategic Management / Term: Spring 2024 Residency Dates: February 2nd and 3rd 2024 Instructor: Dr. Dale Mancini Email: Mancinid@lindsey.edu Office Hours: By appointment ___________________________________________________________________________ I. COURSE DESCRIPTION The course will integrate many sub-disciplines in business, including ethical and societal considerations, analytical procedures in business, and decision making with a case-oriented context. Focus is on clarity of thought and method, oral and written communications, and strategic planning methods. Prerequisites: Permission of school’s dean. II. COURSE MATERIALS Course material is available on Blackboard. Material is provided on an instructional module basis, and is presented to you as Web pages, Microsoft Word documents (.doc), or Portable Document Format (PDF). III. COURSE LEARNING OUTCOMES 1. Students will be able to apply strategic management principles to real-world issues. 2. Students will be able to apply strategic planning to competition in the marketplace. 3. Students will be able to demonstrate analytical procedures in business. Course Outcome Assessment 1 2 3 Notes 1 Critical Thinking Discussion Podcasts X Reflection Videos X Applied Projects X X X X Business Memo X Group Blog X Applied Group Project Course Schedule: Module Content Assignments Points Module 1 What is Strategy by Michael Porter 30 Dates 1/8/24 On the Schmooze Podcast: Boo! Networking doesn’t have to be scary: Robbie Samuels Critical Thinking Discussion Podcast Videos: The Blind Men and the Elephant Brian Chesky, Co-Founder and CEO of Airbnb: Designing a 10-star Experience Indra Nooyi | My Life in Full: Work, Family, and Our Future | Talks at Google The David Rubenstein Show: TikTok CEO Shouzi Chew Sundar Pichai, CEO of Google and Alphabet A Plan Is Not a Strategy Reflection Video 100 Advanced: On the Schmooze Podcast: Strategic Networking: Robbie Samuels 2 Module 2 The five competitive forces that shape strategy by Michael Porter Dates 1/15/24 The tech strategy podcast: 4 Problems with Porter’s 5 Forces Videos: The Explainer: The 5 Forces That Make Companies Successful The Five Competitive Forces That Shape Strategy Michael Porter: Why business can be good at solving social problems Michael Porter - New business models Critical Thinking Discussion Podcast 30 Applied Project 50 Critical Thinking Discussion Podcast 30 Advanced: Five Forces Analysis of Coffee Business Industry in Temanggung Regency of Centra Java Module 3 Turning Great Strategy into Great Performance by Michael C. Mankin and Richard Steele Dates 1/22/24 RCP Medicine Podcast: Transition Gap Analysis Videos: Lecture 50: Development Planning: GAPS Applied Project Analysis What is Gap Analysis? Importance of Gap Analysis Gap Analysis Worked Example Gap Analysis with Example: Know Weaknesses & Improve Them Effectively 50 Advanced: A systematic literature review of studies on women at the top of firm hierarchies: critique, gap analysis and future research direction Camilla Ciappei, Giovanni Liberatore, Giacomo Manetti 3 Module 4 Article of choice from Harvard Business Review’s Must-Reads on Strategy Residency Podcast: Strategy Doesn’t Have to Be Complicated Feb,2nd and Feb 3rd Videos: Dates 1/29/24 How I changed my life in 334 days with Reverse Goal Setting Microsoft CEO Satya Nadella: How I Work | WSJ Canva: She founded a unicorn by 30. Now she's taking on the tech giants | Make It International How a 13 year old changed 'Impossible' to 'I'm Possible' | Sparsh Shah | TEDxGateway Peter Dinklage | This is Why Only 1% SUCCEED and What 99% Are Not DOING Bumble Founder: World’s Youngest Female Self-Made Billionaire: Whitney Wolfe Herd | E195 The Art of Reflection Find Your WHY | Simon Sinek Critical Thinking Discussion Podcast 30 Reflection Video 100 Advanced: A review and reflection on open datasets of city-level building energy use and their applications Module 5 Dates 2/5/25 From Blue Ocean Strategy to Blue Ocean Leadership, Mauborgne & Chan (2014) Critical Thinking Discussion Podcast 30 Applied Project 50 Podcast: HBR Ideacast Alphabet CEO Sundar Pichai on Leadership, AI, and Big Tech Videos: The Explainer: Blue Ocean Strategy Blue Ocean Strategy by W. Chan Kim and Renée A. Mauborgne: Animated Summary Renée Mauborgne On Blue Oceans, Disruption, And Succeeding By Being Yourself BLUE OCEAN SHIFT and Nondisruptive Creation Advanced: Developing an open innovation model in the startup ecosystem industries based on the attitude of organizational resilience and blue ocean strategy 4 Module 6 Article of choice from Harvard Business Review’s Must-Reads on Strategy Dates 2/12/24 Podcast: The EEOC’s Keith Sonderling on job fairness in the age of AI Videos: Memorandum | How to write a Memorandum | Memorandum vs Letter | Example | Exercise | Business Memo Robert Greene: How To Seduce Anyone, Build Confidence & Become Powerful | E232 Critical Thinking Discussion Podcast 30 Business Memo 100 Critical Thinking Discussion Podcast 30 Reflection Video 200 A Brief History of Nudge ㅡ Learn the power of nudge to win at behavioral change Mr. Rogers and the Power of Persuasion Digital Public Infrastructure: Stacking Up the Benefits Advanced: A systematic review of passive energy consumption optimization strategy selection for buildings through multiple criteria decision-making techniques Module 7 Review Module Readings Dates 2/19/24 Podcast: On the Schmooze: The Dirty Business of Networking - Robbie Samuels Videos: LIVE Training: How to Be Seen as Strategic and Be More Valued Indra Nooyi: Leadership Style + Future Of Work Become a great strategic thinker | Ian Bremmer Strategic Thinking and Interpersonal Communication: Get It Done! Advanced: Nexus of Strategic Thinking, Knowledge-Oriented Leadership, and Employee Creativity in Higher Education Institutes 5 Module R Dates Feb.2nd and Feb 3rd 2024 Using the Balanced Scorecard as a Strategig Management System, Kaplin & Norton (1996) Group Blog 40 Applied Group Project 100 Videos: Prof. Jürgen Strohhecker on the Balanced Scorecard’s role in Strategy Implementation Balanced Scorecard (With A Step-by-Step Example) | From A Business Professor The Balanced Scorecard Explained with Examples Robert S Kaplan, Co-creator of the Balanced Scorecard with Tor Inge Vasshus Prioritizing adoption barriers of platforms based on blockchain technology from balanced scorecard perspectives in healthcare industry: a structural approach Govindan, Nasr, Heidary, Nosrati-Abarghooee & Mina Point Total: 1000 Grading Scale Grade A Exceptional A Excellent B+ Very Good B Good BFair C+ Marginal C Needs Improvement F Failure Percentage 94% to 100% 90% to 93% 87% to 89% 84% to 86% 80% to 83% 77% to 79% 70% - 76% Below 76% 6 Grade Calculations Frequency of Assignments Raw Points Total Points Percentage Critical Thinking Discussion Podcasts 7x 30 210 21% Reflection Videos 2x 100 200 20% Final Reflection Video 1x 200 200 20% Applied Projects 3x 50 150 15% Business Memo 1x 100 100 10% Group Blog 1x 40 40 4% Applied Group Project 1x 100 100 10% 16 620 1,000 100% Assignments Totals Course Requirements: Late Work/Missing Assignments It is important that students maintain the proper pace in this course. Every assignment has a firm due date. Exceptions may be made for extraordinary circumstances, but these are rare and on an individual basis. Examples of circumstances include documented illness and family emergencies. Please note, students will not be allowed to “make up” missing work beyond the 10 day late policy (below) or after designated penalty deadlines in modules 6 and 7. All correspondence/requests about late work must be communicated to the instructor before an assignment due date. The policy for all graduate business courses is a 10% penalty per day for all late work in modules 1 through 5. This means that after 10 days a student cannot submit late work. Due to the number of days remaining in the term after module 6 and 7, the number of days to submit late work with a penalty of 10% are: Module 6 - 5 days; Module 7 - 2 days. After a deadline expires for a late submission, the grade for the assignment will be 0. There are no exceptions to this policy. No work will be accepted after final grades have been posted. This policy is not able to be appealed. Grading Policy The points earned during the term will be totaled to produce a corresponding final grade for the course. Instructional Modules and General Due Dates Each instructional module begins on Monday at 12:00 am CST and ends on Sunday at 11:59 pm CST Academic Dishonesty and Plagiarism 7 Academic integrity is expected at the highest standards. Please refer to the syllabus statements documents for detailed information related to this policy. Attendance Attendance (virtually) is vital to successfully complete course requirements; students must be “present” in order to fully participate in this course. Therefore, if a student does not access Blackboard and engage in instructional activities during an instructional module, excused or unexcused, they must send an email to the instructor before the end of the instructional module that they miss. “Excused” absences are determined at the instructor’s discretion. Illness-related absences must be substantiated with a doctor’s note. The instructor can request further documentation and/or signatures for any absence a student requests to be excused prior to making a final decision on whether or not the absence(s) is(are) indeed excused. The E4S system will be used by the instructor to communicate with students and their LWC network about missed work and/or class absence. Need Computer Type Help? Computer issue: Contact the Lindsey Wilson Computer Center. Phone: 270-384-8017 E-mail: cis@lindsey.edu Blackboard and/or Respondus Lockdown Browser issue: Contact blackboardsupport@lindsey.edu LINDSEY WILSON COLLEGE STATEMENTS FOR INCLUSION IN THE SYLLABUS 2023-2024 Academic Integrity Academic integrity is essential to the existence of an academic community. Every student is responsible for fostering a culture of academic honesty, and for maintaining the integrity and academic reputation of Lindsey Wilson College. Maintaining a culture that supports learning and growth requires that each student make a commitment to the fundamental academic values: honesty, integrity, responsibility, trust, respect for self and others, fairness, and justice. To foster commitment to academic integrity, faculty are asked to require each student to place and sign the following honor code on tests, exams, and other assignments as appropriate: On my honor as a student, I have neither given nor received any unauthorized aid on this assignment/exam. Violations of the academic integrity policy include cheating, plagiarism, and/or lying about academic matters. Plagiarism is defined as any use of another writer’s words, concepts, or sequence of ideas without acknowledging that writer by the use of proper documentation. Not only the direct quotation of another writer’s words, but also any paraphrase or summary of another writer’s concepts or ideas without documentation is plagiarizing that writer’s materials. Plagiarism also consists of “self-plagiarism,” whereby a student uses his/her own work from a previous class and submits this work as new material for a subsequent class. Academic dishonesty is a profoundly serious offense because it involves an act of fraud that jeopardizes genuine efforts by faculty and students to teach and learn together. It is not tolerated at Lindsey Wilson College. Students who are determined to have plagiarized an assignment or otherwise cheated in their academic work or examinations may expect an “F” for the activity in question, a zero for the activity in question, or an “F” for the course, at the discretion of the instructor. All incidents of cheating or plagiarism are 8 reported by the instructor to the Academic Affairs Office along with copies of all relevant materials. Each instance of cheating or plagiarism is counted separately. A student who cheats or plagiarizes in two assignments or tests during the same semester will be deemed guilty of two offenses. If the evidence is unclear, or if a second offense occurs at any time in the student’s academic career, the Academic Affairs Office will refer the case to the Academic Integrity Committee for review. A second offense typically results in an F in the course, but could result in suspension from the college depending on the severity of the violation. A third offense typically results in suspension from the college but could result in expulsion from the college depending on the severity of the violation. Students who receive an F in a course based on an academic integrity violation may not continue attending the course or have the F removed by virtue of withdrawing. Note: The college has access to a web product to detect plagiarized documents. Faculty members are encouraged to use this tool. Questioning a Grade -- The Student Academic Complaint Policy A student, who wishes to question an assignment grade, or other academic issue, should follow the procedure below: 1. 2. 3. 4. 5. Whenever possible, the student will first go to the faculty member who has assigned the disputed grade. Complaints regarding grades should be made within seven (7) days of receipt of the disputed grade and, if possible, will be decided by the faculty member within seven (7) days of receipt. If the disputed grade is the final grade for the course, “receipt” is defined by when the final grade is posted online by the Registrar’s Office. (Please refer to the next section for appealing a final grade.) Unless there are extenuating circumstances, the student may, within seven (7) days, request in writing a review of such a decision by the dean of the school in which the grade was assigned. Upon receipt of such a request, that dean will direct the faculty member and the student to each submit, within seven (7) days, if possible, a written account of the incident, providing specific information as to the nature of the dispute. Upon receipt of these written accounts, the dean will meet, if possible, within seven (7) days with the faculty member and the student in an effort to resolve the dispute and will render his or her decision in writing. If either the student or the faculty member desires to appeal the decision of the dean, the student or faculty member may, within seven (7) days by written request to the dean, ask that the matter be reviewed by a Grade Appeals Panel* convened by the Academic Affairs Office. If the disputed grade is assigned at the end of a fall or spring semester and the student and faculty member cannot meet to resolve the issue, the student should contact the faculty member by email within seven (7) days of receipt of the disputed grade. If the issue cannot be resolved by email within the time limit, steps 2, 3, and 4 of the appeal may extend into the beginning of the semester immediately following receipt of the disputed grade by following the timeline above. A student who wishes to question a final grade should follow the procedure below: 1. Confer with the faculty member who assigned the disputed grade. 2. If the disputed grade cannot be resolved, a written request for a grade appeal must be submitted to the Academic Affairs Office within ten calendar days of when the grade was issued or before the first day of the semester following the one in which the grade was issued, whichever comes later. The written request must include the specific bases for the appeal. 3. The Academic Affairs Office will convene a Grade Appeals Panel.* *The grade Appeals Panel is composed of the vice president for Academic Affairs, assistant vice president for Academic Affairs, and the director/dean of the academic program/school that houses the course for which the grade is appealed. If one of the members is the faculty member who issued the grade, an 9 alternate will be appointed. The student and the faculty member may appear separately before the panel to explain their positions. The hearing is non-adversarial. Neither the faculty member nor the student may be accompanied by other individuals to the meeting of the Grade Appeals Panel. The Grade Appeals Panel will notify the student and the faculty member of its decision, if possible, within seven (7) days of the meeting. Policy for Verification of Student Identity and Protection of Privacy In compliance with United States Federal Higher Education Opportunity Act (HEOA), Public Law 110315, all credit-bearing courses and programs offered through distance learning methods must verify that the student who registers for a distance education course or program is the same student who participates in and completes the course or program and receives academic credit. One or more of the following methods must be used: a) A secure login and pass code; b) Proctored examinations; and/or c) Remote proctoring of examinations via technology. Verification of student identity in distance learning must protect the privacy of student information. Personally identifiable information collected by the college may be used, at the discretion of the institution, as the basis for identity verification. For instance, a student requesting that his/her learning system password be reset may be asked to provide two or more pieces of information for comparison with data on file. It is a violation of College policy for a student to give his or her password to another student. Detailed information on privacy may be located at: https://portal.lindsey.edu/information/privacyPolicy.pdf Institutional Review Board (IRB) Policies The Lindsey Wilson College Institutional Review Board (IRB) safeguards the rights and welfare of human participants in research activities. Lindsey Wilson College faculty, staff, and students are subject to the IRB policies. This includes any research for which a research agreement (e.g., MOU) identifies Lindsey Wilson College Institutional Review Board (IRB) as the IRB of record. All student-led human subject research must have a LWC faculty sponsor. All faculty members and students conducting human subject research are required to submit documentation of training on research involving human subjects that has been completed within two years of the onset of the proposed research. Online training can be accessed by contacting the IRB chairperson and requesting access to the LWC IRB Blackboard organization. Once enrolled you will be able to access the LWC human subjects training for student research tab to access required training. Statement on Disabilities Lindsey Wilson College accepts students with disabilities and provides reasonable accommodation that will facilitate success. Depending on the nature of the disability, some students may need to take a lighter course load and may need more than four years to graduate. New students needing accommodation should apply to the college as early as possible, usually before May 15 for the fall semester, October 1 for the spring semester, and March 1 for the summer term. Immediately after acceptance, students must identify and document the nature of their disabilities with Mr. Ben Martin, the ADA coordinator. It is the responsibility of the student to provide the ADA coordinator with appropriate materials documenting the disability. Disabilities are typically documented by a recent high school Individualized Education Program (IEP) and results from testing conducted by a psychologist, psychiatrist, or a qualified licensed person. The college does not provide assessment services for students who may be disabled. Although Lindsey Wilson provides limited personal counseling for all students, the college does not have structured programs available for students with emotional or behavioral disabilities. For more information, contact Mr. Martin at martinb@lindsey.edu or (270) 384-7479. 10 Academic Success Center Located in the T.D. & Rowena Everett Center, the Academic Success Center (ASC) offers peer tutoring to aid students in completing class assignments, preparing for examinations, and improving their understanding of content covered in a particular course. In addition, computers are available for students’ academic use. Online tutoring is provided for community campus and online students. Students are encouraged to utilize the center as a resource for improving study strategies and reading techniques. The center also offers assistance with other academic problems. To schedule a live or online tutoring session or for further information or assistance, please contact the Academic Success Center at (270) 384-8038 or at asc@lindsey.edu. Writing Center The writing center (located in the W. W. Slider Humanities Center) is available for specialized tutoring at no charge to students. Please contact the Academic Success Center for further information and assistance. Email Policy All Lindsey Wilson College students are required to communicate with LWC faculty and staff via LWC (Lindsey.edu) email addresses only. Alternative email addresses should not be used when communicating with LWC faculty and staff. Cell Phone and Headphone Policy Student cell phones will be in silent mode during class time unless a prior arrangement is made with the instructor. Headphones and earbuds may not be worn during class time. Adding/Dropping a Course For online/hybrid graduate students, adding a course, dropping a course, or changing from one section of a course to another section of the same course requires the approval of the advisor and, after the term begins, of the instructor for each course involved as indicated on the Drop/Add Form. The change must be reported to the Business Office and the Registrar's Office on a Drop/Add/Form, which may be obtained from the Registrar's Office or online. For courses at the Scottsville campus, adding a course, dropping a course, or changing from one section of a course to another section of the same course requires the approval of the Scottsville enrollment manager. For courses taught at community campuses, adding a course, dropping a course, or changing from one section of a course to another section of the same course requires the approval of the site enrollment coordinator for the campus. Permission to add courses will not be given after the last date for late registration. Authorization for dropping a course will not be approved after more than 75 percent of the instructional days for a course are completed, as indicated by the college’s academic calendar. If changes are not properly approved and officially reported as stated above, students will receive a grade of F in the courses for which they are officially registered, and they will be charged for all such courses. Students will not receive credit for changed or added courses unless they officially register for those courses. Inclement Weather When conditions are or have the potential to be unsafe, the college will move classes to remote status. That means classes will meet remotely, during their regularly scheduled times, using Google Meet. If a student is in an environment that does not have sufficient Internet access to videoconference, that student will be permitted to join the class by calling into the Google Meet session. 11