DIASPORA BUSINESS Edited by: Maria Elo AND Liesl Riddle © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. INTER-DISCIPLINARY.NET © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Diaspora Business Publishing Advisory Board Ana Maria Borlescu Peter Bray Ann-Marie Cook Robert Fisher Lisa Howard Peter Mario Kreuter Stephen Morris John Parry Karl Spracklen Peter Twohig Inter-Disciplinary Press is a part of Inter-Disciplinary.Net A Global Network for Dynamic Research and Publishing 2016 © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Inter-Disciplinary Press Edited by Maria Elo and Liesl Riddle Inter-Disciplinary Press Oxford, United Kingdom © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Diaspora Business The Inter-Disciplinary Press is part of Inter-Disciplinary.Net – a global network for research and publishing. The Inter-Disciplinary Press aims to promote and encourage the kind of work which is collaborative, innovative, imaginative, and which provides an exemplar for inter-disciplinary and multi-disciplinary publishing. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means without the prior permission of Inter-Disciplinary Press. Inter-Disciplinary Press, Priory House, 149B Wroslyn Road, Freeland, Oxfordshire. OX29 8HR, United Kingdom. +44 (0)1993 882087 ISBN: 978-1-84888-403-8 First published in the United Kingdom in eBook format in 2016. First Edition. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. © Inter-Disciplinary Press 2016 http://www.inter-disciplinary.net/publishing Introduction: Diaspora Business Maria Elo and Liesl Riddle Part I Diaspora Business, Investment and Trade Tracing the History of Diaspora Business Ram S. Vemuri Part II vii 3 Understanding Diaspora Investments Maria Elo and Liesl Riddle 13 The Role of Diasporas in the Growth and Internationalisation of Businesses in Countries of Origin Indianna Minto-Coy 29 Diaspora Entrepreneurship and Internationalization Transnational Entrepreneurship and Opportunity Recognition Arnim Decker 47 Classification of Diaspora Entrepreneurship Aki Harima 59 Diaspora, Civil Society Actors and Emerging Market Entry Mohammad Rana and Maria Elo 73 Part III Diaspora Networks, Roles and Social Capital The Impact of Social and Cultural Capital on Jewish Entrepreneurship Business Activities in Shanghai Erez Katz Volovelsky 87 Diasporans as Target Market- Service Innovations for Final Repatriation Maria Elo and Victor Mollel 99 Analysing the Low Rate of Self-Employment among Migrants in the Rebublic of Ireland and Northern Ireland: The Social Capital of Self-Employed Migrants Steven Lucas 113 © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Table of Contents Diaspora Frameworks, Institutions, and Policy Making Gains from Diaspora’s Brain: The Complexity of Successful Migration Policy Iris Koleša and Andreja Jakli Wrong-Headed Assumptions, Unintended Outcomes: The Case \151 of a Migrant Business Support Scheme in Israel Sibylle Heilbrunn and Ivan Diego Rodriguez 129 © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Part IV Maria Elo and Liesl Riddle The number of people living and working away from their places of origin is rising, which is making diasporas even more vital actors in the world economy and business. Cross-border migration has become a mega-trend of a globalizing economy, in fact, Gheasi, Nijkamp and Rietveld speak about an ‘age of migration’.1 The interconnectedness and mobility of people and countries is rapidly changing during the last decades. Moreover, economic crises, wars and climatic changes significantly influence and push the growth of migration and diasporic populations. On the other hand, opportunities and economic growth pull migrants and foster diaspora development. The societal debate on the impact of migrants becomes heated when their numbers raise, for example, due to refugee crises. In the OECD countries the share of foreign-born people is steadily increasing. Interestingly, the share of foreign-born people was highest in Australia, Canada, Israel, Luxembourg, New Zealand and Switzerland, which illustrates not only the economic potential of these markets, but also its interconnection to diaspora and its effects.2 The business potential of diasporas and the role of diasporas as actors in the global economic landscape presents a new stream of interest in research,3 taking the viewpoint away from the simple factor condition- dimension of diaspora as merely a labor and production factor. The importance of diasporas’ ‘brain’ and talent has been well acknowledged in the research literature on brain drain, gain, and circulation, as well as in economic development and international competitiveness of regions and countries.4 Migration and diasporas shape economic activity-scapes, ways of doing business and our societies world-wide. The current massive waves of migrants require particular research attention in order to provide research supporting home and host countries in terms of integration, economic development, prosperity and poverty reduction, resource and infrastructure development, and secure societies. The conversation on the deficit and problem aspects of the diaspora impact on economy and society is often biased and one-sided.5 The deficit view in research needs to be complemented with a solution-oriented discussion as migrants and diasporans enrich labour markets, entrepreneurship, investment and innovation bringing also a positive impetus for economies. This book aims to enhance these positive aspects of the phenomenon. According to International Migration Outlook 2013, one can be confident that, with the growing focus on skilled labour migration during the past two decades, recent immigrants are more likely to be net fiscal contributors than preceding waves of migrants.6 Therefore, we consider it vital to address diaspora and diasporas’ use of capabilities, resources, and networks in both home and host-country context and beyond, as well as their visible and invisible interconnectedness linking marketplaces and ideas. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Introduction Introduction __________________________________________________________________ The 1st Global meeting on Diaspora Business in July 2015 in Oxford was an attempt to bring together scholars researching diaspora, business, economy and entrepreneurship from different parts of the world and across disciplines to explore and examine the phenomenon of diaspora business. This event opened up discussions embracing numerous aspects of business and economy covering a number of areas in several contexts. This ebook is the result of these discussions, papers and presentations. The primary purpose of this book is to transmit this interdisciplinary scholarly discussion to the reader. The idea behind the conference and this book was to explore and discuss the question how diaspora influences the business and participates as an actor in this global business landscape. The book called for new views of diaspora business including: Concepts, importance and the inherent dilemmas posed by the activities of diaspora businesses; the socio-cultural mechanisms underpinning these activities; the different types of diaspora entrepreneurship; the organisational structures of diaspora businesses; the numerous influences and contributions to changes in societies including the political machineries of all echelons of government; and the subsequent challenges for managing diversity of businesses and the government policies related to the existence of formal and informal diaspora businesses. With its individual chapters the book contributes to particular discussions, but as such it also serves as the discussion platform that connects the work that has been carried out in the Diaspora Networks in International Business-project at Turku School of Economics in Finland, in the University of Bremen developing Diaspora Entrepreneurship teaching, in the Diaspora Program at The George Washington University, in combination with the research tradition of the Inter-disciplinary.net and the efforts of Ram Vemuri of Charles Darwin University, Australia. On behalf of the organizing team and the editors, we would like to cordially thank the reviewers and contributors of the above-mentioned events and this book. Contents of the book: The book is divided into four parts, each exploring a particular aspect of diaspora and business. The chapters provide a broad and diversified view to diaspora business presenting numerous views and disciplinary perspectives. All chapters –individually and together- facilitate and advance the dialogue on the role and impact of diaspora in economy and business. Part 1: Diaspora Business, Investment and Trade The first part starts with the concept of diaspora business and what it means. Ram Vemuri addresses the long existence of diaspora businesses in the context of India. He illustrates how mobility and diaspora can foster betterment and business generation through entrepreneurship in a socio-economic context that has rigid frames and impediments. His study, Tracing the History of Diaspora Business, © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. viii ix __________________________________________________________________ illustrates the multiplicity of the roles that the context and time have in this economic catching-up. This provides a unique view to better understand the contemporary mobility and economic success of the Indian diasporans, thus contributing to the Indian diaspora business research. The part continues with a discussion on the conceptual side addressing investments, diaspora and economic development. Maria Elo and Liesl Riddle reframe the conversation about diaspora investment and offer a more granular conceptualization of the phenomenon which points out the heterogeneous nature of diaspora investment in terms of forms, destination, initiation and purpose. Particular attention is given to the investor concept from individual to a bounded group of actors, and forms such as diaspora portfolio investments (DPI) and diaspora direct investments (DDI), but also diaspora family investments and firms. They contribute to diaspora investment theory with an analytical typology for deconstruction. Indianna Minto-Coy brings up the important role of diaspora in international trade and internationalisation in her study. She discusses and conceptualises the roles that diasporas play in the global trade, initiating and triggering new and extant trade flows between countries, particularly between home and host countries, but also between the diaspora locations. Her chapter illustrates diasporas as business actors that influence the growth and internationalisation of businesses from countries of origin. The useful role of diasporas is specifically relevant for firms from small and developing nations who face difficulties to internationalise and access new markets. Part 2: Diaspora Entrepreneurship and Internationalization Entrepreneurship and entrepreneurial activities are an underlying interest in many of these chapters. Arnim Decker provides a perspective on the resources that the transnational character of an entrepreneur provides and points out the importance of the entrepreneur. His study analyses the development and internationalization of a firm established by a transnational diaspora entrepreneur and how this transnationalism influences the venture. The study is theoretically constructed on the resource based perspective, but it employs also aspects of social capital, network structures and structural voids. He presents a case of a company with Romanian ‘origin’ which internationalizes differently than described in the classic Uppsala model.7 The discussion on entrepreneurial motivation of diasporans continues in Aki Harima’s chapter addressing the drivers and motivations of people to start as diaspora entrepreneurs and how different these flows of entrepreneurs are in terms of country settings. She discusses the extant types of diaspora entrepreneurs and established an alternative classification of four types of diaspora entrepreneurship: Ascending diaspora entrepreneurship, descending diaspora entrepreneurship, horizontal diaspora entrepreneurship and returnee entrepreneurship. She highlights © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Liesl Riddle Introduction __________________________________________________________________ difficulties of analysis in approaching the various diaspora entrepreneurships due to their heterogeneity. Diaspora entrepreneurs fascinated in their ability to address opportunities and connect markets, but also how they can drive internationalization of multinational enterprises and change emerging markets. In their study Mohammad Rana and Maria Elo investigated this and focus on the role of diaspora and civil society in bringing an innovative business model to serve the Bangladeshi markets as an international joint venture with multinational enterprises. They describe the essential role of the transnational diaspora, their relations with the local civil society actors and how these in combination made it possible to create the Grameenphone company in a previously non-extant rural telecom market. The case study illustrates how critical the role of the establisher-entrepreneurs was in convincing the partners to participate and invest in an emerging market like Bangladesh. Part 3: Diaspora Networks, Roles and Social Capital As previously noted, the roles of the diaspora and the individuals in diaspora are multifaceted and embedded in socio-cultural and religious settings. Erez Katz Volovelsky analyses and illustrates the development of Jewish entrepreneurial diaspora in Shanghai, China. He presents how the Jewish practices are intertwined with entrepreneurial and business activities, and points out that these diaspora entrepreneurs live and operate in a distinct social and cultural environment that forms and influences their social and cultural capital. This Jewish social and cultural capital is employed not only for employment, connecting entrepreneurs, and for business opportunities but also for maintaining traditions and cultural institutions. He discusses the role of the Chabad centers, as organizations among other, in providing the structures for these capitals to evolve. Social and cultural preferences and traditions make diasporans special customers and potential target groups, even overseas. Maria Elo and Victor Mollel investigate the phenomenon of final repatriation and the business models that have evolved around it to serve diasporas. They present three cases that incorporate various service innovations and cultural adaptations in serving diasporas in home and host country contexts. The study highlights the nature of final repatriation, being also a collective event, and the particularities of diaspora customers and their behaviour. They propose that diasporans have diasporic loadedness as customers and therefore act differently as customers, being more receptive for heritage related service innovations and their co-development. Social capital can also be used as the lens to approach self-employment. Steven Lucas analyses the reasons behind the low rate of self-employment among migrants the Republic of Ireland and Northern Ireland and addresses their social capital as an explanatory element. He goes beyond mixed embeddedness and structural views and presents findings that point out that the crucial challenge for © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. x xi __________________________________________________________________ many is the initial lack of contacts. The study also emphasises the importance of networking and developing contacts in a successful way to serve the business interests. Part 4: Diaspora Frameworks, Institutions, and Policy Making The discussion on diaspora resources in the form of talent and brain is an inevitable part of the macro-level understanding of diasporas and their dynamic flows. Brain drain and the respective brain gain is a particularly urgent concern in many countries, especially small countries. Thus, the regulating policies and strategies are of particular interest. Iris Koleša and Andr migration strategies of four small countries of origin, Austria, Estonia, Ireland and Slovenia. Their cross-country comparative study examines ways how smaller countries of origin can apply emigrant human capital for their economic development. Their findings emphasise the importance of perceptions, communication, network structure and content in addressing strategies and policies for international migration. Country-level policies and regulations are central in allowing the phenomenon of diaspora business to take place and evolve, and more importantly those regional and local level programs that target particular diasporas have become modern instruments for governing diasporas and their inherent resource and potential utilisation. Sibylle Heilbrunn and Ivan Diego Rodriguez analyse an Israeli public program targeted to train local Ethiopian unemployed academics as mentors for Ethiopian small business owners. Ethiopian diaspora in Israel is considered weakened and marginalized and this analysis of implementing a niche entrepreneurship fostering program illustrates the difficulties and failures that this program encountered. They point out several shortcomings, such as lack of intercultural sensitivity, reproduction of social inequality and lack of functioning involvement of the stakeholders. Their study underlines the meaning of the wrongheaded assumptions originating already from the planning of the program. The discussions, presentations and findings of these authors contribute to a better understanding of the dynamics, dimensions and features of the diaspora business phenomenon. At the same time, they underline the need to conceptualize, contextualize and increase the research on diaspora business. They identify and point out real-world problems due to limited knowledge, failed approaches and underutilized resources in several cases and multiple aspects of business, management and governance. The plurality and empirical depth of the chapters in this eBook are notable and show how many aspects of diaspora and business there are, and how these resources could be managed and employed for betterment by increasing the understanding of diaspora business. One of the between-the-lines messages is that the analytical levels and viewpoints need to be more emphasised, since diasporans can be approached as change agents and entrepreneurs active in business not just economic production factors from a viewpoint of corporations or © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Liesl Riddle Introduction __________________________________________________________________ nation states. In addition, it becomes clear, that a single sending or receiving country view does not explain the dynamics of diaspora business activities in its entirety. One of this domain’s challenges is its terminology combined with disciplinary settings that do not always foster common understanding and leave the potential of ‘cross-silo’ understanding often untapped. Therefore, this book attempts to embrace the idea of migration and diaspora in business as an overarching lens that enables a more phenomenon-driven understanding across disciplines and research streams. An updated theoretical positioning as a robust ‘hybrid’ field of research would increase the academic acceptance of diaspora business research. Future research in this area is needed, for example, it can follow many avenues of inquiry focusing on dynamics, mechanisms, patterns and processes, but it could also incorporate issues such as the agency of diaspora, its drivers and motivations in business, and explore its potential from dyadic and triadic perspectives, and employ multilevel-analysis and multiple contextual foci. There is also a need to produce instrumental, descriptive and explorative qualitative research that present narrative cases, particularly on success and failure to increase learning to explain unique workings of diaspora entrepreneurs and businesses. Moreover, the research sector should also consider diaspora entrepreneurs and businesses as users and customers of their research findings, in addition to policy makers and academic scholars. Corporations and nation states will also require support for articulating better strategies and policies for future promotion of a rising diaspora business globally. Notes 1 Peter Nijkamp, Masood Gheasi, and Piet Rietveld, ‘Migrants and International Economic Linkages: A Meta-Overview.’ Spatial Economic Analysis 6.4 (2011): 359-376. 2 OECD (2014), ‘Migration’, in Society at a Glance 2014: OECD Social Indicators, OECD Publishing, 3. Notice that these countries also have small populations. 3 Maria Elo, ’Diaspora Networks in International Business: A Review on an Emerging Stream of Research’, Handbook on International Alliance and Network Research, eds. Larimo, Jorma, Niina Nummela and Tuija Mainela (Cheltenham: Edward Elgar Publishing, 2015), 13-41. 4 Liesl Riddle, George A. Hrivnak, and Tjai M. Nielsen, ‘Transnational Diaspora Entrepreneurship in Emerging Markets: Bridging Institutional Divides,’ Journal of International Management 16.4 (2010): 398-411; Jennifer M. Brinkerhoff, Digital Diasporas: Identity and Transnational Engagement (Cambridge: Cambridge University Press, 2009), Rosalie L. Tung, ‘Brain Circulation, Diaspora, and © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. xii xiii __________________________________________________________________ International Competitiveness. European Management Journal 26.5 (2008): 298304. 5 Nijkamp, Gheasi, and Rietveld, ‘Migrants and International Economic Linkages’, 359-376. 6 OECD, ‘International Migration Outlook 2013’, OECD Publishing, 12. 7 Johan Johanson and Jan-Erik Vahlne, ‘The Internationalization Process of the Firm: A Model of Knowledge Development and Increasing Foreign Market Commitments’, Journal of International Business Studies 8.1 (1977): 23-32. Bibliography Brinkerhoff, Jennifer M. Digital Diasporas: Identity and Transnational Engagement. Cambridge: Cambridge University Press, 2009. Elo, Maria, ’Diaspora Networks in International Business: A Review on an Emerging Stream of Research’.Handbook on International Alliance and Network Research, edited by Larimo, Jorma, Niina Nummela and Tuija Mainela 13-41. Cheltenham: Edward Elgar Publishing, 2015. Johanson, Johan and Jan-Erik Vahlne, ‘The Internationalization Process of the Firm: A Model of Knowledge Development and Increasing Foreign Market Commitments’, Journal of International Business Studies 8.1 (1977): 23-32. Nijkamp, Peter, Masood Gheasi, and Piet Rietveld. ‘Migrants and International Economic Linkages: A Meta-Overview.’ Spatial Economic Analysis 6.4 (2011): 359-376. OECD (2013). International Migration Outlook 2013, OECD Publishing. OECD (2014), ‘Migration’. Society at a Glance 2014: OECD Social Indicators, OECD Publishing. Riddle, Liesl, George A. Hrivnak, and Tjai M. Nielsen. ‘Transnational Diaspora Entrepreneurship in Emerging Markets: Bridging Institutional Divides.’ Journal of International Management 16.4 (2010): 398-411. Tung, Rosalie L. ‘Brain Circulation, Diaspora, and International Competitiveness.’ European Management Journal 26.5 (2008): 298-304. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Liesl Riddle © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Diaspora Business, Investment and Trade © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Part I © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. S. Ram Vemuri Abstract Contemporary discussions of diaspora business do not acknowledge the simple historical fact that neither movement of people nor formations of businesses due to migrations are new phenomena. This presentation traces the significance of migration and the impact of migration on the formation of business in order to contextualize the contemporary phenomenon of diaspora business. The chapter draws from the trends in internal migration and formation of businesses by migrants using India as a case analysis. Based on the analysis of Indian internal migrant populations and business formations, the chapter suggests the need to escape the perception of diaspora business as being a new event. The chapter will conclude with a call for setting up a research project on a global scale to develop an interdisciplinary theoretical model to understand the formation and development of Diaspora business. Key Words: History of Migration, Business formations of migrants, Diasporas, Business Features, Indian International and Internal migrations, Indian diaspora, Indian diaspora Businesses. ***** 1. Diaspora Business Let me begin this chapter with a prevailing view about diaspora Business which I believe will provide a perspective for the reminder of the chapter. It is a view held by many reviewers of established International and Transnational Business journals that there is no such thing as diaspora Business.1 At best, what currently exists in relation to immigration and entrepreneurship is recognition of immigrant entrepreneurship. Even there, the research on immigrant entrepreneurship ‘has been dominated by social scientists, who show a great deal of interest in ethnocultural characteristics and processes of ethnocultural incorporation. In so doing, they reduce immigrant entrepreneurship to an ethnocultural phenomenon existing within an economic and institutional vacuum’.2 The concern of this chapter is with the denial of existence of diaspora Business and the vacuum surrounding its idea in contemporary business discussions. There are three reasons for my concern. First, there is an urgent need for considering a new organisational skin as a result of inherent ingenuity, inventiveness and imagination exhibited by migratory populations in the contemporary world as they respond to the four disruptive forces identified by Dobbs, Manyika and Woetzel (2015).3 They are (1) rapid increases in urbanization, (2) accelerated technological changes, (3) unprecedented levels of ageing © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Tracing the History of Diaspora Business Tracing the History of Diaspora Business __________________________________________________________________ populations, and (4) heightened global connectivity. While these four forces are by no means new, my concern is with the scale, intensity, and the manner in which they are creating Schumpetarian disruptions, forcing a rethink of the fundamental assumptions underlying business models and practices. The second concern relates to the way business researchers have thus far responded to such calls and observations. For instance, a review conducted by Maria Elo observed ‘research on diaspora in business is very fragmented and often located in disciplinary silos.’4 A more comprehensive view of evolution of new organisational skin, the diaspora business, is needed. This necessitates an escape from the confines of disciplines and warrants adopting a more of an interdisciplinary approach enabling concerted efforts ‘to focus on many systems, subsystems and overlapping systems.’5 The third concern relates to the meaning of applying interdisciplinary approaches. Most work in this area focuses on ‘integrating theories from different disciplines’6 built on a premise that development of theories is based on simplifying complex realities. Disciplines provide the necessary delimiters and focus attention to certain dimensionalities of observations. As a result, no single discipline can fully provide a comprehensive analysis of every aspect of the explanation of reality of any phenomenon, let alone provide a basis for a comprehensive treatment of forces and processes that simultaneously generate systems, subsystems and overlapping systems referred to earlier. If the focus of attention is on the formation and workings of the organisational skins – businesses that diaspora are engaged in – it would be useful to understand the different methods used for providing an explanation of their formations. Just like the scholars studying family businesses have strongly advocated the need to study families from a multidisciplinary perspective; this chapter provides an argument for a much needed focus for understanding the formation of diaspora businesses. The chapter employs an evolutionary process for analysing how individuals become diaspora and offer an explanation of why certain diasporans engage in establishing diaspora businesses. It is hoped that by conducting an analysis along these lines will provide the much needed framework ‘to identify salient issues for framing of research questions, data collection and structure and the measurement of time and space related to contexts within this evolution.’7 Diasporans in business are individuals, many of whom experience the effects of triple transformations. The first transformation involves individuals becoming migrants. The focus of the second transformation is on migrants becoming members of the diaspora. The third transformation is when some of the diasporans engage in business activities by employing inherent and adopted cultural features of both host and home places of domiciles. For the purposes of this paper, diasporans in business may not have undergone these transformations themselves but are impacted by migration through familial connections. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 4 5 __________________________________________________________________ The chapter is organised as follows. The first part of the chapter traces the significance of migration and embeddedness of the migrants in two places in the formation of businesses established by them. This provides the much needed context to the contemporary phenomenon of diaspora businesses. The second part of the chapter adopts a case analytic approach to understand the Indian diaspora. It draws on the past trends of internal migration and business formation in the Indian context. Based on a brief analysis of Indian internal migrant populations and business formation, the chapter suggests the need to escape the perception of diaspora businesses as a new phenomenon. There are several aspects of the past that one builds from to understand the structure, form and context in which diaspora businesses operate. The final part of the chapter calls for setting up a research agenda on a global scale to develop an interdisciplinary model to understand the formation and development of diaspora business. 2. Migrants and Business Formations A cursory examination of the history of migration suggests that movement of humans was largely motivated by attempting to satisfy physiological, safety, belongingness and love (social), esteem and self-actualization needs. These are powerful motivating factors having been present since life began on earth. If one believes that Africa is the continent where human history began, then migration of people launched almost four million years ago; however, records of any semblance of entrepreneurship were found much later. According to the History of Entrepreneurship ‘human trading began around 17,000 BCE in New Guinea’.8 Since then there have been many movements of peoples and with movements of peoples a form of commerce emerged. The Spice trade and the Silk trades are examples of such links between migration and businesses. From the first century AD at least, the Chinese had their own terms for the northern and southern routes that led from the Chinese capital to the ‘Western Regions’ (about as far as the Oxus). And though silk was transported along a series of routes across Central Asia to Europe, from China to Rome, though this complex of tracks can be described as one of the world’s earliest highways, the very name ‘Silk Road’ is somewhat misleading. It suggests a continuous journey, whereas goods were in fact transported by a series of routes, by a series of agents, passing through many hands before they reached their ultimate destination.9 Businesses were formed along these and other similar routes to service the needs of migrants and the local populations. According to Marco Polo, the then business landscape was such where ‘people live by trade and industry’.10 The © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. S. Ram Vemuri Tracing the History of Diaspora Business __________________________________________________________________ interactions between migrant traders and local people of the area are lucidly presented on the Silk Road. The following passage is an illustration of these interactions. This profusion of peoples, costumes, religions and languages, this mixing in the bazaars of the oasis towns of Central Asia had been there for millennia, although one of the most interesting aspects of the history of the Silk Road is the rise and fall of different groups.11 There are several such narratives of interlinkages between migration of people and commercial activities. Although the way these links are formed may have changed over the years, the motivations for these links between migration and business formations have remained the same. Businesses responded to the challenges of meeting the needs of the people – those in business and those that depend on businesses for satisfying their needs and wants. In the present day narrative context, the focus of attention has shifted to migrants who call two places home – their country of origin (COO), and the country of residence (COR). In the area of business, they are operating along similar lines as their predecessors based on knowledge, connection and contextual understanding in both the COO and COR. While the contemporary reference is to countries and nation states, the actual underlying forces of influence linking migration and business formation depends much more on the embedding’s in places of origin and places of residence than on the spatial boundaries of a nation state. There are core concepts that connect them through time. Principal among these are the utilitarian desire for upward mobility by individuals and the generation of trust. The utilitarian desire for upward mobility is indeed an inherent feature of an entrepreneur. In the case of diaspora business the desire of the individual to escape the constraints imposed on the individual is so strong that migration in the initial instant is seen as a push factor. Migration matters as boundaries are contested in every aspect of life of the migrant. Applying the rationality assumption, the individual calculates the cost of displacement from the place of origin and compares it with the benefits of engagement in the place of destination. Often these costs and benefits include a portfolio of factors over time and space. Once mobility occurs most migrants attempt to generate trust in the place of new residence. A common way to generate trust in the new place of residence is by aid of ‘the central role of concrete personal relations and networks of relations’.12 The unique nature of diaspora business is that trust is built in places of origin, as well as residence. It is therefore necessary to recognise activities of the diaspora businesses as ‘socially constructed and maintained and historically determined by © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 6 7 __________________________________________________________________ individual and collective actions expressed through organizations and institutions’.13 Any analysis of diaspora business formations, must ‘be spatial-temporal, incorporating the formation and change of social structures in time and space’.14 To fully appreciate the actors, their social networks and territorial conditions, one must incorporate into one’s understanding real life immigrant narrations and apply a case analysis of immigrant experiences which are individualistic and situation specific. Situation of immigrant experiences are often ‘complex as there are many different push, pull, re-push and re-pull factors at play when entrepreneurial decisions are made.’15 Representation, language, cultural performances, rituals and extent of embedding all affect the formation of businesses. Developing an understanding of the nexus between needs, migration experiences, and spatial influences in home and host contexts is essential in developing a deeper analysis of diaspora business formations. 3. Case Analysis: Indian Diaspora and Business Formations Indian migration predates British occupation, although the type of crossings were distinct as the ‘political map of pre-modern India, before the British arrived, was made of countless Kingdoms with fluctuating boundaries’.16 Movement of people was also prevalent in post-British India. There were many who migrated, for several reasons, to distant lands under the British Raj17. Continuing with this trend, the post free India enshrined freedom of mobility of people into its Constitution. Indian constitution provides basic freedom to move to any part of the country, right to reside and earn livelihood of their choice. Thus, migrants are not required to register either at the place of origin or at the place of destination. A number of economic, social, cultural and political factors play an important role in the decision to move.18 Lusome and Bhagat (2006) provide evidence of the scale of growth of lifetime and intercensal migrants between 1971 and 2001 where they report ‘a steep increase in the growth of migrants in 2001 with males achieving 50% increase over that of 1991 figure’.19 So long as one can interpret, from an individual perception of migration- using a cost benefit approach to displacement, one can readily recognise that the cost of displacement is the same irrespective of being internal or international, whereas international displacement is more rewarding than internal migration. This is especially the case as ‘a man remains a member of his own particular community even if he migrates to other parts of India or goes abroad and even if he changes his occupation.’20 As a result, the first of the propositions © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. S. Ram Vemuri Tracing the History of Diaspora Business __________________________________________________________________ concerning Indian diaspora is India’s international migration is a continuum of internal migration. The second proposition is that both internal and external Diasporas act as enablers for forming diaspora businesses. Although there are very few contributors that paid attention to the underlying processes in the formation of general as well as diaspora businesses, those who examined the history of Indian business discuss the stifling role of government policy before liberalization ‘retarding entrepreneurial initiatives in India’,21 and those who have ‘stressed the unwholesome effect of sociological factors like caste and religion’.22 The reason why diaspora in the Indian context is an enabler of business formation lies ‘far back in social history. India has long been composed of innumerable small communities based on religious, functional, caste, and ethnic lines.’23 These demarcations have inadvertently created business enclaves along ethnic and even linguistic lines, within India. These enclaves of the past have now started to emerge outside India with increase in migration. Migration is seen as a means to break the shackles of the past and migrants feel ‘free to take the lead, either acting by themselves or in cooperation with absentee interests’.24 As migrants, individuals are able to break the shackles of forces of cultural, social, caste and ethnic containments and influences of their places of origin. Their mobility provides opportunity to take lead in activities, including of entrepreneurial nature, in places distant from their homelands. Government policies, coupled with mercantilist capital, can often encourage, even direct, the transitioning process away from fatalistic, predetermined destiny of occupational classification directed by history, such as caste, and provide avenue for capitalists to migrate and enable upward mobility through corporatisation.25 The rises in immigrants within India, Indian diasporans globally, and Indian diasporan entrepreneurs are all evidences for pursuing a better and fulfilling life. There are certain similarities and differences in the processes used by internal migrants and Indian diasporans. A common element between both the migrants and diasporans is the search for greener pastures through migration, as well as a quest for increasing educational pursuits and having preference for white collar jobs for themselves and their future generations. These are testimonials for individuals pursuing upward mobility and Burton Stein’s’ characterisation of presence of corporate mobility. The difference is the way networks are used to consolidate behaviours and potentially increase chances for obtaining economic, political and financial power through aggregation of segments of population either as diasporans or migrants. In this paper we need to recognise diasporan as not necessarily as a migrant but also descendants of migrants. Irrespective of the differences, migration is still the core aspect of concern. Migration matters and is not a new phenomenon. It enables individuals to break away from the shackles of economic, socio-cultural features that stifle growth and development. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 8 9 __________________________________________________________________ The third proposition is that migrants often use migrant networks to consolidate their ability to corporatize and increase their chances to obtain economic, political and financial power. Aggregation of segments of population occurs and power is sought through diaspora status in both places of origin and residence. The fabric of the Indian society among the urban populations and the ethnic enclaves present in the Indian cities is a testimony of such diasporas. A cursory examination of the history of Indian internal migrant populations and business formation, suggests that diaspora business is also not a new phenomenon. However little is known of the structure, form and context in which current diaspora businesses operate. Investigation of these aspects requires analysis at several levels including business decisions and business climate aspects of the past. 4. Implications for Future Research Agenda Formation of diaspora businesses is premised on establishing networks amongst individuals from the same places of origin. Considering the formation of diaspora business is not based simply on conducting a conventional risk assessment and performing a SWOT analysis. It is about planning for transforming one’s living and operating conditions. It requires specific individual capabilities and organisational competencies to form diaspora businesses as they belong to the tapestry of life in two spaces. They need to be dexterous enough to draw out the threads without damaging either of the tapestries. Investigating formation of diaspora businesses involves a detailed examination of organizational design and the processes involved in creating these designs. A global scale interdisciplinary model is needed to capture in detail the different designs and the influence of past experiences of a home society and the realities of the resident society that contribute to shaping the business psyche of the individual. A model is needed to provide explicit understanding of the dynamics of business formations emphasising individual’s aspiring for upward mobility through migration without being too deeply embedded and entrenched in business thinking in the socio-cultural fabric of the society neither at the place of new residence nor the place of origin. The call to develop such a model has many potential uses including the ability to compare and contrast business skins of ethnic businesses, born global and the like. The model will also enable a deeper understanding of diaspora, ethnic, immigrant and organically evolved business by considering their structures, forms and conducts. This chapter therefore ends with a call for setting an interdisciplinary global research agenda to conduct an in-depth analysis of contemporary diaspora businesses. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. S. Ram Vemuri Tracing the History of Diaspora Business __________________________________________________________________ Notes 1 The evidence is anecdotal and interpretive based on comments received by anonymous reviewers of some well-established journals in the area of international business. 2 Jan Rath and Robert Kloosterman, ‘Outsider Business: A Critical Review of Research on Immigrant,’ Entrepreneurship, International Migration Review 34.3 (2000): 657. 3 Richard Dobbs, James Manyika and Jonathan Woetzel, The Four Global Forces Breaking All the Trends, viewed 30 April 2015, http://www.mckinsey.com/insights/strategy/the_four_global_forces_breaking_all_t he_trends. 4 Maria Elo, ‘Diaspora Networks in International Business: A Review on An Emerging Stream of Research,’ Handbook on International Alliance and Network Research, ed. J. Larimo, N. Nummela and T. Mainela (UK: Edward Elgar, forthcoming). 5 Ramona K. Zachary, ‘What Does a Multidisciplinary Scholar Want a SingularlyFocussed Economist to Know?’, CSWEP Newsletter, Summer 2012, 9. 6 Elizabeth Peters, ‘Lessons Learned from Working in Interdisciplinary Population and Social Policy Programs,’ CSWEP Newsletter, Summer 2012, 6. 7 Zachary, ‘What Does a Multidisciplinary Scholar Want’, 9. 8 Ryan Allis, ‘The History of Entrepreneurship,’ The Startup Guide: Creating a Better World Through Entrepreneurship, viewed 3 November 2014, http://startupguide.com/world/the-history-of-entrepreneurship. 9 Frances Wood, ‘The Silk Road’, The Folio Society (Glasgow: The Bath Press Colour Books, 2002), 9. 10 Ronald Latham, Marco Polo: The Travels (Harmondsworth: Penguin, 1958), 82. 11 Wood, ‘The Silk Road’, 25. 12 Martin Hess, ‘Spatial Relationships? Towards a Reconceptualization of Embeddedness’, Progress in Human Geography 28.2 (2004): 174. 13 J. Wilkinson, ‘A New Paradigm for Economic Analysis?’, Economy and Society 26 (1997): 339. 14 Hess, ‘Spatial Relationships?’, 181. 15 S. R. Vemuri, ‘The Formation of Diaspora Entrepreneurs’, ZenTra Working Papers in Transactional Studies 41 (2014): viewed 10 March 2015. http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2519432. 16 History of India, last updated December 18, 2014. viewed 10 March 2015. http://www.mapsofindia.com/history/. 17 A historical phenomenon of British rule and creation of the British Empire. 18 R. Lusome and R. B. Bhagat, ‘Trends and Patterns of Internal Migration in India, 1971-2001’. Paper presented at the annual conference of the Indian Association for the Study of Population (IASP), Thiruvananthapuram, India, June 7-9, 2006), 2. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 10 11 __________________________________________________________________ 19 Luscome and Bhagat, ‘Trends and Patterns’, 4. Helen B. Lamb, ‘The Indian Business Communities and the Evolution of an Industrial Class’, Pacific Affairs 28.2 (1955):103. 21 Dwijendra Tripathi, ‘Occupational Mobility and Industrial Entrepreneurship in India: A Historical Analysis’, the Developing Economies 19.1 (1981): 52 22 Ibid., 52. 23 Lamb, ‘The Indian Business Communities’, 103. 24 Lamb, ‘The Indian Business Communities’, 111. 25 Most of the financial capital for building the ports of Calcutta and Bombay under the British occupation of India came from the Indian mercantilist classes outside of these cities. There was also a huge influx of immigrants from neighbouring parts of India to work in the cotton mills, as construction workers and other manual labour. Indian economy was largely built on the back of internal migration. 20 Bibliography Allis, Ryan. ‘The History of Entrepreneurship’, The Startup Guide: Creating a Better World Through Entrepreneurship, viewed on 3 November 2014. http://startupguide.com/world/the-history-of-entrepreneurship/. Dobbs, Richard, James Manyika and Jonathan Woetzel. ‘The Four Global Forces Breaking All the Trends’, McKinsey and Company, April 2015. viewed on 30 April 2015. http://www.mckinsey.com/insights/strategy/the_four_global_forces_breaking_all_t he_trends. Elo, Maria. ‘Diaspora Networks in International Business: A Review on an Emerging Stream of Research’, Handbook on International Alliance and Network Research, edited by J. Larimo, N. Nummela, and T. Mainela, UK: Edward Elgar, Forthcoming. Hess, Martin. ‘‘Spatial’ relationships? Towards a reconceptualization of embedded ness’, Progress in Human Geography 28.2 (2004):174-181. ‘History of India’. Last updated 18 December 2014. viewed on 18 May 2015. http://www.mapsofindia.com/history/. Lamb, Helen B. ‘The Indian Business Communities and the Evolution of an Industrial Class’, Pacific Affairs 28.2 (1955) 101-116. Latham, Ronald. Marco Polo: The Travels. Harmondsworth: Penguin, 1958. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. S. Ram Vemuri Tracing the History of Diaspora Business __________________________________________________________________ Lusome, R. and R. B. Bhagat. ‘Trends and Patterns of Internal Migration in India, 1971-2001’. Paper presented at the annual conference of Indian Association for the Study of Population (IASP), Thiruvananthapuram, India, June 7-9, 2006. Peters, Elizabeth. ‘Lessons Learned From Working in Interdisciplinary Population and Social Policy Programs’, Newsletter of the American Economic Association’s Committee on the Status of Women in the Economics Profession, (Summer 2012): 6-9. Rath, Jan and Robert Kloosterman. ‘Outsider Business: A Critical Review of Research on Immigrant Entrepreneurship’, International Migration Review 34:3 (2000): 657-681. Tripathi, Dwijendra. Occupational Mobility and Industrial Entrepreneurship in India: A Historical Analysis, The Developing Economies 19.1 (1981) 52-68. Vemuri, S. R. ‘The Formation of Diaspora Entrepreneurs’, ZenTra Working Papers in Transactional Studies 41 (November 2014). viewed on 10 March 2015. http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2519432. Wilkinson, J. ‘A New Paradigm for Economic Analysis?’ Economy and Society 26.3 (1997) 335-339. Wood, Frances. The Silk Road. The Folio Society. Glasgow: The Bath Press Colour Books, February 2002. Zachary, Ramona K. ‘What Does a Multidisciplinary Scholar Want a SingularlyFocussed Economist to Know?’, Newsletter of the American Economic Association’s Committee on the Status of Women in the Economics Profession, (Summer 2012): 9-10. S. Ram Vemuri is an Economist who is currently an Associate Professor of Economics at Charles Darwin University, Northern Territory, Australia. He has written extensively on interactions between economics, diasporas, pluralism, multiculturalism and ethics. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 12 Maria Elo and Liesl Riddle Abstract The role of diaspora as an economic actor is multifaceted, and the development potential of diaspora investment has been acknowledged in particular. The majority of extant research examining diaspora economic activity focuses on the dichotomy of the developed-developing country context and focuses on the flows of remittances and home-country investments. Home-country investments via diaspora portfolio investment (DPI), such as diaspora bonds, home-country equity or debt-structured investments, etc. and diaspora direct investment (DDI) through which business operations are brought to and started in the diasporan’s home country have also been noted as important forms of diaspora investment in the global economy. Extant research regarding diaspora investment, though, often is applied to a bounded group of actors and a distinct activity set but with little regard or recognition of the fact that diaspora investment is quite heterogeneous, taking many shapes and forms, proceeding from origin to destination in different ways, is initiated by different actors, and is a mean for various ends. We reframe the conversation about diaspora investment by offering a more granular conceptualization of the phenomenon. In this chapter, we conceptualize diaspora investment as various claims, including stances taken by individuals, families, diaspora-owned firms, and other collective structures, such as investment funds/clubs. Based on a literature review, we construct an analytical typology to deconstruct the phenomenon to enhance our understanding of diaspora investment. Key Words: Diaspora, investment, investment motivation, foreign direct investment, portfolio investment, altruism, liability of foreignness, social investment. ***** 1. Introduction As Brubaker (2005) notes, great ambiguity plagues the social science literature regarding the specific boundaries and characteristics of what constitutes a ‘diaspora.’ For example, some definitions1 limit their definitions to ‘transnational populations living in a country other than their country of origin, but with ties to the country of origin’, while others2 embrace a more expansive definition, including not only migrants but also their descendants who maintain a relationship with their country of origin (COO). Brubaker faults scholars with misconceptualising diasporas as a bounded groups, assuming these individuals move in concert or are homogeneous, arguing that diaspora is a ‘project, claim or a stance’.3 He posits that ‘we should seek to bring the [diaspora] struggles © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Understanding Diaspora Investment Understanding Diaspora Investment __________________________________________________________________ themselves into focus, without presupposing that they will eventuate into bounded groups’.4 Since the turn of the century, the international business literature has increasingly recognized diaspora entrepreneurs and investors as important sources of capital and innovation in the global economy.5 Diaspora investment has been utilized to describe cross-border business-directed investment flows transacted by a diasporan (an individual living in diaspora) in their country of origin. Remittances, whether transacted by an individual diasporan or a collective of diasporans (e.g., hometown associations), are one of the most commonly diaspora investments.6 The term has been used to describe direct investment (DDI) through international entrepreneurship in the country of origin by a repatriated or a circular-migrating diasporan7 or foreign direct investments made in the country of origin by a multinational enterprise (MNE) as the result of managerial actions/advocacy led by a diasporan employed by the MNE. It also has been used to describe portfolio investments (DPI) made in the country of origin by a diasporan or groups of diasporans, including (1) the purchase of sovereign bonds issued by the country of origin government,8 (2) the purchase of equity in companies in the country of origin, (3) investments made in fixed-income or other securities that lend money to firms exclusively in the country of origin, (4) stock purchases in the country of origin, and (5) investments made in mutual funds comprised of firms in the country of origin.9 Thus, in this literature stream, the term ‘diaspora investment’ often is applied to a bounded group of actors and a distinct activity set but with little regard or recognition of the fact that diaspora investment is quite heterogeneous, taking many shapes and forms, proceeding from origin to destination in different ways, is initiated by different actors, and is a mean for various ends. We hope to reframe the conversation about diaspora investment by offering a more granular conceptualization of the phenomenon. In this chapter, we conceptualize diaspora investment as various claims, including stances taken by individuals, families, diaspora-owned firms, and other collective structures, such as investment funds/clubs. We ask: Are there elements of investment situations related to context and content that have been previously overlooked? What are the investment objects and decision-making dynamics that current diaspora investment theorizing has examined and what is missing? The chapter provides a conceptual and analytical discussion on diaspora investment. First we provide a short theoretical review on the current concepts. Then we synthesize current research literature findings and theories, offering a tentative analytical typology of diaspora investments and related contexts. Finally, we conclude with a discussion suggesting issues for future research and empirical testing. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 14 15 __________________________________________________________________ 2. Theoretical Review and Framework Remittances as a form of capital flow and investment have dominated the theoretical focus on diaspora investment,10 but diaspora investment stretches beyond remittances.11 Two central assumptions have been identified in guiding diaspora investment: diaspora investors benefit from special information regarding investment opportunities in their countries of origin, and they accept below-market rates of return on investment due to patriotic sentiments.12 Yet, the static and simple view of investment-beneficial information possessed by diasporans may become diluted over time by acculturation and assimilation and may also be invalid due to cultural complications.13 Furthermore, sentiments of altruism may actually create a constraining effect.14 Others have argued that diaspora investment may be also be motivated in some cases by instrumental motivations, arguing some diasporans invest in their countries of origin to acquire social-status or acquire political gains.15 Thus, we propose that these two assumptions are not necessarily universally valid, instead, they are case sensitive. 2.1. The Concept of ‘Who’, i.e. the Forms of Investor The current literature has often focused on the conceptual level of ‘diaspora’ without explicit attention on the question who is this diaspora, whether it is an individual or collective actor or an institutional one. This distinction is necessary due to the differences in behaviour and motivations. An individual diasporan that acts as an investor is influenced by many factors, such as nationality, gender, education, necessity, available alternatives in life, level of prosperity and family setting.16 This actor type is greatly affected by its socio-cultural and religious embeddedness.17 The family as an investor has similarities in constraints and opportunities like the individual diasporan investor, but familial networks and boundaries are more extensive and complicated. They may even involve guanxistyle behaviour.18 On the other hand, firms owned or co-owned by diasporans may represent classic foreign investors, whose foreignness and behaviour varies depending on the context. However, the behaviour is mostly rational and based on economic benefit and profit. Institutional investors, like diaspora investment funds or clubs are collective actors motivated by profit and opportunity, while they often also present motivations related to homeland development, innovation or other localized or social features. Due to their investor character they are expected to act as other funds too. Thus, we propose that there are distinct categories of investors from individuals to diaspora investment funds that behave differently. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Liesl Riddle Understanding Diaspora Investment __________________________________________________________________ 2.2. The Concept of ‘Where’ i.e. the Place and Location of Investment Concerning diasporans their place of investment is often connected to homeland or home region, particularly due to their market-specific knowledge and social network advantage.19 As noted earlier, home-country investments may not be limited to remittances or entrepreneurship, instead, they may take the form of diaspora portfolio investment (DPI), such as diaspora bonds, home-country equity or debt-structured investments, etc. or diaspora direct investment (DDI) through which business operations are brought to and started in the diasporan’s home country.20 Beyond the homeland orientation, there is also notable research literature illustrating diaspora investment in host country and host-country based entrepreneurship.21 Beyond investment flows to home or host country, diasporans may also invest in third countries or build clusters, particularly in cases of transnational, circular and cosmopolitan diaspora.22 For example, Gao, Liu, and Zou (2013) provide evidence that outward FDI is positively affected by diaspora. Thus, we propose that the flow of diaspora investment has numerous directions and targets. 2.3. The Concept of Reasoning or ‘for What’, i.e. the Type of Investment and its Object The reason of investment and its object has not received much attention. The dominant focus on developing and emerging-country settings has guided the research attention towards economic development and respective investment funds, tools and areas.23 Schommers (2013) illustrates the contributions of diaspora investment funds as beneficial form of investment, while Riddle (2008) points out the importance of diaspora entrepreneurship as one type of investment object. Diaspora investment behaviour differs from traditional foreign direct investment (FDI) and according to Debass and Ardovino (2009) the fact that diaspora direct investment (DDI) has emerged and improved upon traditional FDI even during a major economic downturn represents a new paradigm shift. For example, the models of FDI are divided as vertical or horizontal: firms invest horizontally to sell the same goods sold at home abroad, and make vertical investments to exploit relative factor endowment differences,24 however, the object of investment may be influenced by the diaspora family situation and dynamics that have no connection to transaction costs or macro-economic factors.25 Thus, we propose that the investment object related dynamics of diaspora investments require more holistic attention as they may involve previously neglected factors and be more complicated, but we acknowledge the central meaning of the object of investment having explanatory power. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 16 17 __________________________________________________________________ 2.4. The Concept of ‘Why’, i.e. the Purpose and Motivation behind Investing Perhaps due to emphasis on developing-country diasporas, there are strong assumptions related to the reasons behind of such investment decisions as diasporans are considered to be altruistic and homeland-oriented. Many scholars have also emphasized the underlying desire to return to the country of origin, implicating that diasporan may be more affine to invest and plan their future to realize this dream.26 Thus, the current understanding seems to emphasize emotional, cultural and ethnic aspects of diaspora investment behaviour. On the other hand, there are studies illustrating the factual boundaries and constraints of diasporic belonging in the investment context and other studies pointing out that the expected emotional motivation may not be valid for all. Some have argued that diaspora investment motivation may be quite instrumental, undertaken to gain returns to social-status (e.g., being held in higher regard by peers in country of origin and/or in country of residence wherever diaspora investment is deemed by others to be honourable or duty-bound activity) or to acquire political influence, access, and/or political protection for friends and family back home.27 At the same time, there is a plethora of research on ethnic enclaves and ethnic and immigrant entrepreneurship, which takes place in host country context and does not provide indications for investment behaviour towards the homeland. In similar vein, the reasons and purpose of investing are constructed economically, culturally, politically, socially and emotionally. Necessity motivates entrepreneurship and opportunity exploration. Diaspora families, clans and networks, and their respective interdependencies influence these drivers for investment. They may involve altruistic aspects or other non-economic triggers beyond growth and profit, such as future expectations and opportunities for the descendants, or even possibilities for the homeland return.28 Thus, we propose that the investment drivers on individual level involve idiographic elements potentially related to the investor’s life cycle and politicalsocio-cultural setting. 2.5. The Concept of Context, i.e. Enablers, Support Systems, Barriers, Risks and Opportunities The literature illustrates that diaspora knowledge and networks are critical resources.29 It illustrates the diasporans may overcome institutional and other problems than foreign investors, they are also able to explore, perceive and develop opportunities better and reduce high risks by their diaspora features and competences, e.g. regarding liabilities of foreignness and outsidership. Different country and market context present idiographic contexts which evolve over time, thus it is dangerous to deduce any generalizations across contexts.30 Still, the revenue expectations on DI may be higher than for mono-cultural investors as © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Liesl Riddle Understanding Diaspora Investment __________________________________________________________________ diasporans have the ability to compare alternatives and these contexts internationally. Thus, we propose that the constellation of factors related to the DI context is idiographic and particularly culture- and time-specific, which diminishes the explanatory power of contextual cross-comparisons. 3. Analytical Typology for Diaspora Investment Based on the conceptual dimensions deduced from the extant research literature, we synthesized a tentative analytical typology that illustrates the key elements necessary to understand diaspora investment, see Table 1. Table 1: Analytical typology for diaspora investment WHO? Investor WHERE? Place of investment Person Home/host country Family Home/host country Diasporaowned Firm Home/host country Collective actor/fund often home country WHO? Investor Person Family RETURN? Motivations driving the investment Economic necessity, Personal financial independence, profit, willingness to help, fulfilment of social duty, social-status gains, political benefits, return to homeland Economic necessity, FOR WHAT? Type of investment and its object Remittances for family, Entrepreneurial investment in a venture, capital investment in a venture, fund or other Remittances for family, Entrepreneurial investment in a venture, capital investment in a venture, fund or other manufacturing, distribution or other facilities, firm establishment, shares, joint venture, merger/acquisition, brownfield/greenfield investment home country development/investment logic, ethnic or sociocultural or religious concept/branding ENABLER? Knowledge and connections Person-centred, family-, socio-cultural- and religious networks, learning systems Person/family-centred, WHY? Purpose of investing Livelihood, social status, individual or family prosperity, profit Livelihood, social status, individual/family prosperity, family and clan future/position, profit Expansion, growth, synergies, profit, other development and/or profit SUPPORT OR BARRIER? Country setting and corruption Difficult business environment with high corruption is a barrier, but the diasporan may be better equipped to cope with the challenge, access to local-based help Difficult business © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 18 19 __________________________________________________________________ altruism, willingness to help, social drivers, return to homeland, future for the descendant, profit family-, socio-cultural- and religious networks, learning systems, family ‘guanxis’ Diasporaowned Firm Benefit, profit, market/area coverage Entrepreneurial and business networks Collective actor/fund profit, societal position or development WHO? Investor SUPPORT OR BARRIER? Institutions and legal frame Support programs and local-based help may constitute facilitating factors, while impediments to repatriation, circular life and venturing are barriers Support programs and local-based help may constitute facilitating factors, while impediments to repatriation, circular life and venturing are barriers, marriages and other social connections drive investments and overcome impediments Support and investment programs may facilitate entry, particularly SME targeted. Legal frameworks demanding IJVs may be easier overcome. ‘Foreignness’ creates idiographic circumstances Diasporans and their networks, international business competences and capabilities HIGH OR LOW? Risk environment with high corruption is a barrier, but the diaspora family may be better equipped to cope with the challenge, access to local-based and transnational help Difficult business environment and high corruption are barriers, but the diaspora resources behind the firm may be better equipped to cope with the challenges Sensitive to corruption if not transparent, barriers may be institutionalized due to ‘foreignness’ HIGH OR LOW? Opportunity Risk is individually perceived, risk for the diasporan may lower due to market specific knowledge, diasporans are not riskaffine per se Opportunity is a key driver, opportunity is often perceived easier by a diasporan than by others due to dual/multiple embeddedness Risk is contemplate in the family, risk for them may be lower due to market specific knowledge, diaspora families are not risk-affine per se due to social constraints Opportunity is actively explored and often perceived easier due to transnational family ‘guanxis’ and their dual/multiple embeddedness Risk is calculated rationally according to the investment case Opportunity is explored and exploited influenced by the transnational absorptive capacity of the firm High risks are difficult to be alleviated and expectations are loaded Opportunity exploitation mechanisms may suffer from inefficiency due to actor type, even suffer Person Family Diasporaowned Firm Collective actor/fund © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Liesl Riddle Understanding Diaspora Investment __________________________________________________________________ from lack of acceptance (both and host country). local home 4. Discussion and Conclusion We conclude that there are very different dynamics in various diaspora investment cases depending on whom is investing and for what, as individuals and institutionalized diaspora actors have different motivations and the investment object also significantly influences the diasporic willingness and interest. There are both negative and positive examples of diaspora investments -- there are often contradictory findings on various influence factors -- but the analysis of them has been rather invisible, leading to a conceptually blurred situation where the two key assumptions dominate. We point out that the concept of investor should be the first analytical step and carefully designed also in policy making when approaching ways to establish tools for diaspora investment. The dominant dichotomy of home-host investment market in conceptual thinking is also somewhat misleading as diaspora activities and organizations are per se international, transnational and often crossing several borders and boundaries. We suggest that the location of investment target and the location of the managers of that investment are to be employed in analysing the ‘place’ of investment. There is some locality where the investment should create value and on the other side; not all diaspora investments are managed on that grassroot level but are instead administered by specialists located in other places. The type of investment is another key concept that needs analysis, since classic foreign direct investment by diasporans, seed money, diaspora funds and helping family abroad in their entrepreneurial paths represent vary different situations. Theory as well as investors and researchers can benefit from applying a more structured analysis on those particular elements that constitute diaspora investment in their case since many extant assumptions do not apply across the typology. Notes 1 e.g., Erica Usher, The Millennium Development Goals and Migration (New York: United Nations Publications, 2005), 47. 2 e.g., William Safran, ‘Diasporas in Modern Societies: Myths of Homeland and Return’, Diaspora: A Journal of Transnational Studies 1.1 (1991): 83-99. 3 Rogers Brubaker, ‘The ‘Diaspora’ Diaspora’, Ethnic and Racial Studies 28.1 (2005): 12. 4 Brubaker, ‘The ‘Diaspora Diaspora’, 13. 5 e.g, Kate Gillespie, et al., ‘Diaspora Interest in Homeland Investment’, Journal of International Business Studies 30.3 (1999): 623–634; Peter J. Buckley, Jeremy Clegg and Chengqi Wang, ‘The Impact of Inward FDI on the Performance of © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 20 21 __________________________________________________________________ Chinese Manufacturing Firms’, Journal of International Business Studies (2002): 637-655; James Rauch and Vitor Trindade, ‘Ethnic Chinese Networks in International Trade’, Review of Economics and Statistics 84.1 (2002): 116-130; compare also Ravi Ramamurti, ‘Developing Countries and MNEs: Extending and Enriching the Research Agenda’, Journal of International Business Studies 35.4 (2004): 277-283; Masaaki Kotabe, et al., ‘Diaspora Investment and Entrepreneurship: The Role of People, Their Movements, and Capital in the International Economy’, Journal of International Management 19.1 (2013): 3-5; Henry Chung and Rosalie Tung, ‘Immigrant Social Networks and Foreign Entry: Australia and New Zealand Firms in the European Union and Greater China. International Business Review 22.1 (2013): 8-31. 6 Paul Vaaler, Diaspora Concentration and the Venture Investment Impact of Remittances, Journal of International Management 19.1 (2013): 26–46. 7 cf. Thomas Debass and Michael Ardovino, Diaspora Direct Investment (DDI): The Untapped Resource for Development (Washington DC: United States Agency for International Development, 2009), 1-17; Sheena McLaughlin, et al., ‘Temporal and Circular Migration: Opportunities and Challenges’, Working paper no. 35, March 2011, European Migration and Diversity, Europe’s Political Economy Programmes, European Policy Center, ISSN-1782-2424, 2011. 8 Dilip Ratha, Economic Implications of Remittances and Migration (Washington DC: World Bank, 2006). 9 Liesl Riddle and Tjai Nielsen, ‘A Cross-Country Comparison of Policies to Strengthen Diaspora Investment and Entrepreneurship’, Realizing the Potential of Diasporas to Reduce Poverty and Enhance Development eds. Arun Kashyap, Manuel Montes and Krishnan Sharma (New York: United Nations Publications, 2011). 10 cf. Paul Vaaler, ‘Diaspora Concentration and the Venture Investment Impact of Remittances’, Converting Migration Drains into Gains: Harnessing the Resources of Overseas Professionals, eds. Clay G. Wescott and Jennifer Brinkerhoff (Washington, DC: Asian Development Bank, 2006): 26-46. 11 e.g. Tjai Nielsen and Liesl Riddle, ‘Investing in Peace: The Motivational Dynamics of Diaspora Investment in Post-conflict Economies’, Journal of Business Ethics 89.4 (2009): 435-448; Yevgeni Kuznetsov, ‘Mobilizing Intellectual Capital of Diasporas: From First Movers to a Virtuous Cycle’, Journal of Intellectual Capital 9.2 (2008): 264–282. 12 Aaron Terrazzas, ‘Diaspora Investment in Developing and Emerging Country Capital Markets: Patterns and Prospects’, Diasporas: New Partners in Global Development Policy (Washington, DC: Migration Policy Institute, 2010): D 9. 13 cf. Rainer Silbereisen, ‘New Research on Acculturation among Diaspora Migrants’, International Journal of Psychology 43.1 (2008): 2-5; Kate Gillespie, Liesl Riddle and Brad McBride, ‘Globalization, Acculturation, and Local © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Liesl Riddle Understanding Diaspora Investment __________________________________________________________________ Managers in Developing Countries’, International Journal of Cross-Cultural Management 10.1 (2010): 37-53. 14 cf. Helena Barnard and Catherine Pendock, ‘To Share or Not to Share: The Role of Affect in Knowledge Sharing by Individuals in a Diaspora’, Journal of International Management 19.1 (2013): 47-65; Kate Gillespie et al., ‘Diaspora Interest in Homeland Investment’, 623-634. 15 Nielsen and Riddle, ‘Investing in Peace: The Motivational Dynamics of Diaspora Investment in Post-Conflict Economies’, 435-448; Benjamin A. T. Graham, Capital and Chaos: Fragile States, Political Risk and Foreign Direct Investment (PhD dissertation. San Diego, California: University of California San Diego, 2012). 16 Maria Elo and Päivi Jokela, ‘Re-Conceptualizing the Role of Family Context in Emerging Economy Family Business and Entrepreneurship’, Paper presented at EURAM conference 2015, Family Business in Emerging, Developing, and Transition Economies, Warsaw, 17-20.6.2015. 17 Maria Elo and Päivi Jokela, ‘Social Ties, Bukharian Jewish Diaspora and Entrepreneurship: Narratives from Entrepreneurs’, New Perspectives in Diaspora Experience, eds. C. Rapoo, M. L. Coelho and Z. Sarwar (Oxford: InterDisciplinary Press, 2014), 143–155. 18 Joachim Ramström, ‘Inter-Organizational Meets Inter-Personal: An Exploratory Study of Social Capital Processes in Relationships between Northern European and Ethnic Chinese Firms’, Industrial Marketing Management 37.5 (2008): 502-512. 19 Gillespie, et al., ‘Diaspora Interest in Homeland Investment’, 623-634; Tjai M Nielsen and Liesl Riddle, ‘Why Diasporas Invest in the Homeland: A Conceptual Model of Motivation’ (July 1, 2007). retrieved 2.5.2015, Available at SSRN: http://ssrn.com/abstract=987725 or http://dx.doi.org/10.2139/ssrn.987725; Sara Flisi and Marina Murat, ‘The Hub Continent: Immigrant Networks, Emigrant Diasporas and FDI’, The Journal of Socio-Economics 40.6 (2011): 796-805; and in developing country context see also Jean-Marie Nkongolo-Bakenda and Elie V. Chrysostome, ‘Engaging Diasporas as International Entrepreneurs in Developing Countries: In Search of Determinants’, Journal of International Entrepreneurship 11.1 (2013): 30–64. 20 cf. Debass and Ardovino, Diaspora Direct Investment (DDI): The Untapped Resource for Development, 1-17.; Liesl Riddle, ‘Diasporas: Exploring their Development Potential’, Journal of Microfinance/ESR Review 10.2 (2008): 28-35; Usher, ‘The Millennium Development Goals and Migration.’ 21 e.g. David M. Hart and Zoltan J. Acs, ‘High-tech Immigrant Entrepreneurship in the United States’, Economic Development Quarterly, 25.2 (2011), 116–129; Masud Chand and Majid Ghorbani, ‘National Culture, Networks and Ethnic Entrepreneurship: A Comparison of the Indian and Chinese Immigrants in the US’, International Business Review, 20.6 (2011), 593–606; Rocio Aliaga-Isla and Alex © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 22 23 __________________________________________________________________ Rialp, ‘How Do Information and Experience Play a Role in the Discovery of Entrepreneurial Opportunities? The Case of Latin-American Immigrants in Barcelona’, Latin American Business Review 13.1 (2012): 59-80; see more on family dimension in Tiia Vissak and Xiaotian Zhang, ‘Chinese Immigrant Entrepreneurs’ Involvement in Internationalization and Innovation: Three Canadian Cases’, Journal of International Entrepreneurship 12.2 (2014): 183-201. 22 AnnaLee Saxenian, ‘Transnational Communities and the Evolution of Global Production Networks: the Cases of Taiwan, China and India’, Industry and Innovation, 9.3(2002a), 183-202; AnnaLee Saxenian, ‘Silicon Valley’s New Immigrant High-growth Entrepreneurs’, Economic development quarterly, 16.1(2002b), 20-31. 23 cf. Aaron Terrazas, Diaspora Investment in Developing and Emerging Country Capital Markets: Patterns and Prospects; Alan Smart and Jinn-Yuh Hsu, ‘The Chinese diaspora, Foreign Investment and Economic Development in China’, The Review of International Affairs, 3.4(2004), 544-566. 24 Flisi and Murat, ‘The Hub Continent. Immigrant Networks, Emigrant Diasporas and FDI’, 796-805 25 Elo and Jokela, Social Ties, Bukharian Jewish Diaspora and Entrepreneurship: Narratives from Entrepreneurs, 143-155. 26 cf. Robin Cohen, Global diasporas: An Introduction. (London: Routledge, 2008) 27 Graham, ‘Capital and Chaos: Fragile States, Political Risk and Foreign Direct Investment’. 28 cf. Safran, ‘Diasporas in Modern Societies: Myths of Homeland and Return’; Cohen, Global Diasporas: An Introduction; 83-99; Liesl Riddle and Jennifer Brinkerhoff. ‘Diaspora Entrepreneurs as Institutional Change Agents: The Case of Thamel. com’, International Business Review, 20.6 (2011): 670-680. 29 Rosalie L. Tung, ‘Brain Circulation, Diaspora, and International Competitiveness’, European Management Journal, 26.5 (2008), 298-304; Sheena McLaughlin et al. Temporal and Circular Migration: Opportunities and Challenges; Exequiel Hernandez, ‘Finding a Home away from Home Effects of Immigrants on Firms’ Foreign Location Choice and Performance’, Administrative Science Quarterly, 59.1(2014), 73-108. 30 e.g. Noraini Abu Talib, et al.. ‘Leveraging Malaysian Diaspora for Cluster Development Initiatives’, Business Strategy Series, 13.5(2012), 239-247. Bibliography Abu Talib, Noraini, Saudah Sofian, Noor Azmi Mohamad, Aslan Amat Senin, Hamdan Abd Kadir, Halimah Mohd Yusof and Hassan Ibn-E. ‘Leveraging Malaysian Diaspora for Cluster Development Initiatives’. Business Strategy Series, 13.5 (2012): 239-247. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Liesl Riddle Understanding Diaspora Investment __________________________________________________________________ Aliaga-Isla, Rocio and Alex Rialp. ‘How Do Information and Experience Play a Role in the Discovery of Entrepreneurial Opportunities? The Case of LatinAmerican Immigrants in Barcelona’. Latin American Business Review 13.1 (2012): 59–80. Barnard, Helena and Catherine Pendock. ‘To Share or Not to Share: The Role of Affect in Knowledge Sharing by Individuals in a Diaspora’. Journal of International Management 19.1 (2013):47-65. Brubaker, Rogers. ‘The ’Diaspora’ Diaspora’. Ethnic and Racial Studies 28.1 (2005): 1-9. Buckley, Peter J., Jeremy Clegg and Chengqi Wang. ‘The Impact of Inward FDI on the Performance of Chinese Manufacturing Firms’. Journal of International Business Studies 33.4 (2002): 637-655 Chand, Masud and Majid Ghorbani. ‘National Culture, Networks and Ethnic Entrepreneurship: A Comparison of the Indian and Chinese Immigrants in the US’. International Business Review 20.6 (2011): 593–606. Chung, Henry F. and Rosalie Tung. ‘Immigrant Social Networks and Foreign Entry: Australia and New Zealand Firms in the European Union and Greater China’. International Business Review 22.1 (2013): 18-31. Cohen, Robin. Global Diasporas: An Introduction. New York: Routledge, 2008. Debass, Thomas and Michael Ardovino. Diaspora Direct Investment (DDI): The Untapped Resource for Development. Washington, DC: United States Agency for International Development, 2009. Elo, Maria and Päivi Jokela. ‘Social Ties, Bukharian Jewish Diaspora and Entrepreneurship: Narratives from Entrepreneurs’, New Perspectives in Diaspora Experience. ed. C. Rapoo, M. L. Coelho, and Z. Sarwar, 143-155. Oxford: InterDisciplinary Press, 2014. Elo, Maria and Päivi Jokela. ‘Re-Conceptualizing the Role of Family Context in Emerging Economy Family Business and Entrepreneurship’. Paper presented at EURAM 2015, Family Business in Emerging, Developing, and Transition Economies, Warsaw, June 17-20, 2015. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 24 25 __________________________________________________________________ Flisi, Sara and Marina Murat. ‘The Hub Continent. Immigrant Networks, Emigrant Diasporas and FDI’. The Journal of Socio-Economics 40.6 (2011): 796-805. Gao, Lan, Xioahui Liu and Huan Zou. ‘The Role of Human Mobility in Promoting Chinese Outward FDI: A Neglected Factor?’. International Business Review 22.2 (2013): 437-449. Gillespie, Kate, Liesl Riddle, Edward Sayre and David Sturges. ‘Diaspora Interest in Homeland Investment’. Journal of International Business Studies 30.3 (1999): 623–634. Gillespie, Kate, Liesl Riddle and Brad McBride. ‘Globalization, Acculturation, and Local Managers in Developing Countries’. International Journal of Cross-Cultural Management 10.1 (2011): 37-53. Graham, Benjamin. A. T. Capital and Chaos: Fragile States, Political Risk and Foreign Direct Investment. PhD dissertation, San Diego, California: University of California San Diego, 2012. Hart, David. M. and Zoltan J. Acs. ‘High-Tech Immigrant Entrepreneurship in the United States’. Economic Development Quarterly 25.2 (2011): 116–129. Hernandez, Exequiel. ‘Finding a Home Away from Home: Effects of Immigrants on Firms’ Foreign Location Choice and Performance’. Administrative Science Quarterly 59.1 (2014): 73-108. Kotabe, Masaaki., Liesl Riddle., Petra Sonderegger and Florian A. Täube. ‘Diaspora Investment and Entrepreneurship: The Role of People, Their Movements, and Capital in the International Economy’. Journal of International Management 19.1 (2013): 3-5. Kuznetsov, Yevgeni. ‘Mobilizing Intellectual Capital of Diasporas: From First Movers to a Virtuous Cycle’. Journal of Intellectual Capital 9.2 (2008): 264–282. McLoughlin, Sheena, Rainer Münz, Rudolf Bünte, Göran Hultin, Wolfgang Müller and Ronald Skeldon. ‘Temporal and Circular Migration: Opportunities and Challenges’, Working paper no. 35, March 2011, European Migration and Diversity, Europe’s Political Economy Programmes, European Policy Center, ISSN-1782-2424. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Liesl Riddle Understanding Diaspora Investment __________________________________________________________________ Nielsen, Tjai. M. and Liesl Riddle. Why Diasporas Invest in the Homeland: A Conceptual Model of Motivation, Available at SSRN 987725 (July 1, 2007). retrieved 2.5.2015, Available at SSRN: http://ssrn.com/abstract=987725 or http://dx.doi.org/10.2139/ssrn.987725 ———. ‘Investing in Peace: The Motivational Dynamics of Diaspora Investment in Post-Conflict Economies’. Journal of Business Ethics 89.4 (2009): 435-448. Nkongolo-Bakenda, Jean-Marie and Elie V. Chrysostome. ‘Engaging Diasporas as International Entrepreneurs in Developing Countries: In Search of Determinants’. Journal of International Entrepreneurship 11.1 (2013): 30–64. Ramamurti, Ravi. ‘Developing Countries and MNEs: Extending and Enriching the Research Agenda’. Journal of International Business Studies 35.4 (2004): 277-283. Ramström, Joachim. ‘Inter-Organizational Meets Inter-Personal: An Exploratory Study of Social Capital Processes in Relationships between Northern European and Ethnic Chinese Firms’. Industrial Marketing Management 37.5 (2008): 502-512. Ratha, Dilip. Economic Implications of Remittances and Migration. Washington DC: World Bank, 2006. Rauch, James. E. and Vitor Trindade. ’Ethnic Chinese Networks in International Trade’. Review of Economics and Statistics 84.1 (2002): 116-130. Riddle, Liesl. ‘Diasporas: Exploring Their Development Potential’. Journal of Microfinance/ESR Review 10.2 (2008): 28-35. Riddle, Liesl and Tjai M. Nielsen. ‘A Cross-Country Comparison of Policies to Strengthen Diaspora Investment and Entrepreneurship’, Realizing the Potential of Diasporas to Reduce Poverty and Enhance Development, edited by Krishnan Sharma, Arun Kashyap, Manuel Montes and Paul Ladd, 230-252. Tokyo: United Nations University Press, 2011. Safran, William. ‘Diasporas in Modern Societies: Myths of Homeland and Return’. Diaspora: A Journal of Transnational Studies 1.1 (1991): 83-99. Saxenian, AnnaLee. ‘Transnational Communities and the Evolution of Global Production Networks: The Cases of Taiwan, China and India’. Industry and Innovation 9.3 (2002a): 183-202. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 26 27 __________________________________________________________________ Saxenian, AnnaLee. ‘Silicon Valley’s New Immigrant High-Growth Entrepreneurs’. Economic Development Quarterly 16.1 (2002b): 20-31. Schommers, Amrei. ‘Diaspora: Wie kann sie zur Entwicklung der Herkunftsländer beitragen?’ Cronnect, 1(2013): 6-8. Silbereisen, Rainer K. ‘New Research on Acculturation among Diaspora Migrants’. International Journal of Psychology 43.1 (2008): 2-5. Smart, Alan and Jinn-Yuh Hsu. ‘The Chinese Diaspora, Foreign Investment and Economic Development in China’. The Review of International Affairs 3.4 (2004): 544-566. Terrazas, Aaron. Diaspora Investment in Developing and Emerging Country Capital Markets: Patterns and Prospects. Diasporas: New Partners in Global Development Policy (Migration Policy Institute, Washington, DC, 2010) D, 9. 2010 Tung, Rosalie. L. ‘Brain Circulation, Diaspora, and International Competitiveness’. European Management Journal 26.5 (2008): 298-304. Usher, Erica. The Millennium Development Goals and Migration (No. 20). New York: United Nations Publications, 2005. Vaaler, Paul. M. ‘Diaspora Concentration and the Venture Investment Impact of Remittances’. Journal of International Management 19.1 (2013): 26–46. Vissak, Tiia and Xioation Zhang. Chinese Immigrant Entrepreneurs’ Involvement in Internationalization and Innovation: Three Canadian Cases’. Journal of International Entrepreneurship 12.2 (2014): 183-201. Wescott, Clay G. and Jennifer Brinkerhoff, eds. Converting Migration Drains into Gains: Harnessing the Resources of Overseas Professionals. Washington DC: Asian Development Bank, 2006. Maria Elo holds a PhD in Economics, Åbo Akademi University, Finland. She is a post-doctoral researcher at Turku School of Economics, Finland and a Migration Fellow at the Institute of Migration. She is the founder and leader of the Diaspora Networks in International Business- research platform. Her research focuses on international business and diaspora. Her work is published in books and journals, such as Industrial Marketing Management. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Liesl Riddle Understanding Diaspora Investment __________________________________________________________________ Liesl Riddle is an Associate Professor of International Business and International Affairs, The George Washington University, USA. Since 2006, she has led the GW Diaspora Capital Investment Project, which generates and disseminates learning about diaspora investment and its role in development to assist private-sector firms, policymakers, diaspora organizations, diaspora entrepreneurs, and researchers. She consults on diaspora engagement-related issues for international organizations and government agencies, such as the United Nations, the World Bank, and USAID, and for private-sector clients, including Western Union. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 28 Indianna D. Minto-Coy Abstract Increasing light is being shun on the role that diasporas and migrants play in helping to create businesses in their adopted countries. This marks some progress in research and practice away from a deterministic view of diasporas and migrants as agents that are acted upon (e.g. by receiving or adopted country government policies or the very push and pull factors that lead to their creation). This more dynamic depiction paints diasporas as active and purposive transnational agents, a perspective not necessarily facilitated in traditional international business literature. Nonetheless, this emerging body of work still tends to ignore the role that Diasporas play in helping businesses in countries of origin to grow and internationalise. In this way, what has often in the past been framed in a negative (e.g. Migration and the formation of global diasporas as indications of brain drain or chiefly as a concern of sociologists/anthropologists) can be constructed in a more nuanced way, with diasporas providing a ready market and network for home-based firms wanting to enter foreign markets. The implications for exports, productivity and ultimately, national growth are not to be underestimated, particularly in those societies with notable levels of migration. The main question guiding the chapter is: what is the role of diasporas in the growth and internationalisation of businesses from countries of origin? The chapter suggests the diaspora as a key resource and route towards participation and enhanced competitiveness in the global economy for firms originating in countries of origin. This is particularly useful for businesses generally, but more specifically for firms from small and developing nations who have traditionally found it difficult to internationalise, diversify and identify ‘new’ markets. Key Words: Diasporas, business, internationalisation, diaspora business, diaspora in business, international business, multinational enterprise, growth, development, Caribbean, developing. ***** 1. Introduction Increasing light is being shun on the role of diasporas and migrants in helping to create businesses in their adopted countries.1 This marks some progress in research and practice away from a deterministic view of these groups as actors that are acted upon. This more dynamic depiction paints diasporas as purposive transnational agents, a perspective not necessarily facilitated in traditional international business literature.2 Nonetheless, this emerging body of work still © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. The Role of Diasporas in the Growth and Internationalisation of Businesses in Countries of Origin __________________________________________________________________ tends to ignore the role that Diasporas play in helping businesses in countries of origin to grow and internationalise. The latter is a more nuanced view of diasporas who provide a ready market and network for home-based firms wanting to enter foreign markets.3 The main question guiding the chapter is: what is the role of Diasporas in the growth and internationalisation of businesses from countries of origin? The chapter suggests the diaspora as a key resource and route towards participation and enhanced competitiveness in the global economy for firms originating in countries of origin. This is particularly useful for businesses generally, but more specifically for firms from small and developing nations who have traditionally found it difficult to grow, internationalise and diversify into new markets.4 In making this case, the chapter is organised as follows, the conceptual framework is outlined in Section 2; Section 3 reviews the methodology, while the case study is presented in Section 4; Sections 5 and 6 include the analysis and the limits and wider implications of the study. A few guides are necessary at this juncture. The perspective espoused here of Diaspora in Business and Diaspora Business relates to businesses started by persons based in the diaspora;5 where the diaspora is the target market for a business based in the adopted country;6 or alternatively, where the diaspora is the market and route to internationalisation for a business started in the home country. The focus of this chapter is decidedly on the latter. For further definitional purposes (and accepting that this term is not without contention),7 ‘diasporas’ refers to the dispersal of a people from their original homeland.8 ‘Diaspora’ (i.e. capital ‘D’) will be used to refer to a specific (i.e. co-ethnic or national) grouping. 2. Conceptual Framework Internationalisation here is taken to mean the increased involvement of a business enterprise in international operations.9 Nevertheless, it is accepted that there is no one precise definition and that the term is used in a number of settings, including education and marketing.10 The strength of the internationalisation literature here is that it offers an entry point given its focus on entry strategies, survival and expansion of businesses from one local into another.11 In particular, one stream of this literature, Liability of Foreignness (LOF), acknowledges that multinational enterprises face a number of challenges in accessing foreign markets and in turn, focuses on the strategies that they may adopt in overcoming these.12 Elango13 e.g. considers the role of prior knowledge and branding in overcoming LOFs. Much of this prior knowledge can in fact be secured where the market is ethnically based, from the same country as the internationalised enterprise and where the diaspora, given links with the home country, already have brand awareness. As transnational actors then, diasporas provide a ready market, which reduces distance (symbolically and culturally), providing a route to overcoming LOF challenges. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 30 The Role of Diasporas in the Growth and Internationalisation of Businesses Indianna D. Minto-Coy __________________________________________________________________ Even so, the international business literature has been very slow in acknowledging one of the most profound and influential phenomenon of modern existence, migration and the resulting diaspora population in the adopted country or country of residence (COR). In so doing, the literature largely ignores the emerging role of these actors in the growth and internationalisation of firms from the COO (country of origin). Indeed, the diaspora offers MNEs access and legitimacy in foreign markets that is not necessarily accommodated in established trade and internationalisation theories; a sentiment echoed by others who frame their discourse in terms of ethnic ties.14 However, where for instance, Jean focuses on location decisions between China and Taiwan where there has been a historical and contemporary link,15 it is also interesting to see how ethnic ties in the form of diaspora linkages feature in less obvious cases and in more diverse settings such as in North America, and involving firms from emerging and smaller markets such as the Caribbean. Furthermore, gaining a foothold in foreign markets is seen as problematic especially for firms from emerging and small economies, due to factors such as information barriers and the absence of networks to access information and other resources for overcoming LOFs.16 To this end, the diaspora can inform the decision of where to locate, while its actual size and/or power and brand strength and loyalty among this group can determine the extent of success vis-a-vis similar products or services in the market upon entry. Network theory, particularly the focus on strength of ties is also relevant. That is, ‘how interaction in small groups aggregates to form large scale patterns... (which), in turn, feed back into small groups’17 with diasporas being examples of such small groups defined by specific traits which determine how they engage internally and among non-members. Diasporic skills, resources and experiences can be important informants of home-based firms given their knowledge of the business and political cultures in the homeland and adopted countries.18 Here the diaspora function as marketers, brand or trade ambassadors19 forging links between the COO and COR with direct benefit to home-based MNEs. Network analysis also provides some indication of the limits to the role of diasporas in internationalisation20 Where diaspora networks represent a close and closed group the suggestion is that too strong an emersion internally can result in low-innovation capacity/-growth/-profits/-survival and limit ability to identify new markets and information. Diasporas are seen as a ready market to facilitate entry, initial business information, contacts and sales. The MNE will have to find ways of expanding beyond its ethnic group, where the goal is expansion and increased value, even morphing its identity in order to appeal to a wider market. To this end though, the focus on relationships in internationalisation research and social network analysis have tended to be on formal or business networks with insufficient coverage of the role of ethnic ties or the interpersonal on strategic performance and decision-making.21 © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 31 __________________________________________________________________ The inclusion of diasporas in discussions on overcoming LOF adds to the explanatory power of internationalisation theories helping to advance its ability to address evolving scenarios in international business. This work, therefore, sits at the boundary of international business and diaspora studies, suggesting once more the relevance of cross-disciplinary and multi-perspective studies in advancing the social sciences. It further contributes to the literature by adding empirical findings on the internationalisation of MNEs from developing, and particularly small developing countries and their strategies for increasing market space and reach beyond size and geography. Additionally, the study asserts the role of ethnic ties and informal networks22 in business growth and internationalisation. 3. Methodology This exploratory qualitative study is based on a case study of a Jamaican MNE with data being collated from interviews with key company officials and desk research. Jamaica offers a good case study for a number of reasons, including the size and value of the diaspora to that economy with the government moving to frame national migration and diaspora policies to mainstream their role national development.23 Whereas Zaheer, et al24 see ethnic ties as spanning a number of parameters (e.g. mother tongue or ethnic group), the focus of the present study is on a specific feature of ethnicity, in this case – national origin via the diaspora. The focus on nationality, as opposed to say ethnicity is important given the multiple racial and ethnic groups that typify Jamaica and other Caribbean states.25 4. Presentation and Discussion of Case The Emergence of JNBS In 1874, Jamaica National Building Society (JNBS), then the Westmoreland Building Society, started as a small rural-based operation aimed at facilitating home ownership.26 Through a series of mergers with other rural-based building societies,27 the firm officially became JNBS in December 1970. Further mergers saw the firm branching from its rural base into the country’s capital.28 From its rural state, the company mushroomed to become one of the island’s and the Diaspora’s most trusted and the third largest financial institution in Jamaica, along the way creating a brand that has come to be recognised as the go-to building society for Jamaicans at home. JNBS’s accomplishments in facilitating savings and home-ownership among poor and rural folk provided a link between building societies and rural Jamaicans, identifying the former as trusted partners in delivering financial services and inclusion. Internationalisation and Growth of JNBS JNBS’s growth locally was helped by the movement of many of clients from rural to urban areas. Internal migration of the company and its clients naturally © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 32 The Role of Diasporas in the Growth and Internationalisation of Businesses Indianna D. Minto-Coy __________________________________________________________________ followed the further move from Jamaica into global cities, as Jamaicans migrated in search of opportunities elsewhere. It is interesting to note, that with the first notable wave of mass migrants from Jamaica were largely from rural parishes where the firm had its early beginnings (e.g. St. James and Manchester) into London. The embedding of the ‘building society’, over the years as a trusted, inclusive, grass roots institution given its early beginnings has also been retained among the majority of Jamaicans as they migrated overseas. Minto-Coy discusses the major migratory patterns and the emergence of the Jamaican Diaspora, firstly to the UK, given the historical linkages and then to developed countries such as the US and Canada.29 It is therefore, not coincidence that one of the firm’s first base of operations overseas was in the UK. This came in the early 1990s when JNBS opened its first branch in London. Interestingly too, a look at the locations of the firm’s operations demonstrates the link between the Diaspora and JNBS with branches being located in global cities with a strong Jamaican population. For instance, in the UK, JNBS offices are located in places such as Brixton, Elephant & Castle in London and in other major Jamaican locations in Birmingham and Manchester. Recognising the importance of the remittancing market, JN was the first financial institution based in Jamaica to offer remittance services in the UK, extending to the US and Canada and later into other countries.30 Through its activities in the diasporic economy, it is now a net exporter via services such as the lucrative money transfer market, savings accounts (accounts are held in Jamaica), as well as the provision of jobs to Jamaicans.31 The company has since branched out into mortgages and real estate services for the Diaspora as well as insurance. Thus, as the firm has begun to cement its place in traditional areas, it has also sought to branch out into new services. Expansion beyond the Diaspora Expansion has continued with its operations facilitating not only north-south but increasingly south-south trade as seen in its expansion into Ghana and other Caribbean territories. Again, the role of diasporas stands out here with many of the markets entered being among those that the Diaspora have in recent years moved into. Thus, whereas, migration within the Caribbean and Latin American region32 is not a recent phenomenon, the economic success of neighbouring CARICOM territories vis-a-vis Jamaica has seen increased economic migration of Jamaicans within the region. JNBS has therefore, moved to provide financial services in places such as the Cayman Islands. Expansion into non-Jamaican but related ethnic markets has also come with JNBS offering remittance services from its Diaspora locations to other Caribbean islands and Africa, now being twice internationalised. Subsequently, JNBS now has over 150 agents and 20 branches across the UK, US, Canada, Ghana, and Caribbean islands of Grand Cayman, Dominica, St Vincent and the Grenadines.33 © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 33 __________________________________________________________________ This thrust towards further internationalisation has occurred even as it seeks to retain some of its orientation and appeal within the Jamaican Diaspora as its firm base. These related groups are also strategically located in communities where Jamaicans reside.34 JNBS has also expanded its networking with other branded COO-based businesses in Diaspora locations, e.g. Courts (furniture and appliances). Such partnerships allow JNBS to capitalise off their partner’s network while reducing operational costs. 5. Analysis The study sought to understand the role of diasporas in the internationalisation and growth of firms from the country of origin. In so doing, it has sought to add to the Internationalisation literature in the context of the under coverage of diasporas and ethnic ties in the growth and internationalisation of businesses from countries of origin. Drawing specifically on the focus on LoFs and social network theory the study focused on a study of a Jamaican MNE revealing that firms do use the location of their diaspora markets to inform their internationalisation with the main locations of the branches and subsidiaries being based in global Jamaican Diaspora locations. However, as the firm became entrenched in the Diaspora market it then sought to diversify its services as well as clientele, becoming twice internationalised as it used its operations in the Jamaican Diaspora market to appeal to other diaspora groups and offer services to their COOs. The presentation demonstrates the transnational flow of business with migration presented not as an end but a continuum. Here relations with the home country are not broken and this is true not only in a social sense but in business, with the diaspora providing a transnational market and other opportunities for home-based businesses. As suggested elsewhere by Minto-Coy developments in the diasporic economy are among some of the most innovative and promising. This is as it relates to entrepreneurship and innovation around diaspora business/diaspora in business with some of the firms operating in this area being among of the most innovative and successful enterprises in countries such as Jamaica and Guyana.35 The implications of the study are numerous. According to the literature, entrepreneurs or enterprises that choose to internationalise tend to understand international cultures and have a global mind-set. However, the suggestion here is that there is a place for home/local culture in internationalisation, since it is knowledge of this culture that informs access to the diaspora markets in the host country. At a practical or policy level, the strategies of enterprises operating in the diaspora market or economy can be informed by the fact that national culture is not confined locally but has transnational and international business implications, especially when translated into tangible products and services. Further whereas presentations on ethnic businesses have focused largely on food, this chapter has © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 34 The Role of Diasporas in the Growth and Internationalisation of Businesses Indianna D. Minto-Coy __________________________________________________________________ focused on financial services showing that Diaspora business/Diaspora in business is more diverse and go well into traditional and emerging services.36 For managers and MNEs, the study demonstrates the importance of the emerging diaspora market as a key market and tool in overcoming LOFs and other problems associated with growth and internationalisation, extending understanding of success factors for internationalization and overcoming LOFs. There are general implications for businesses but specifically for those in small and developing countries. In this way, the diaspora and COO-based businesses engage in a sustained transnational business engagement, which defies movement, space and size of the COO. Importantly too, while there is need to focus on strategies beyond the diaspora market to sustain growth, the reality is that the diaspora also offers a route for growth into other ethnic markets with strong ties not necessarily being a limiting factor, if there is a desire to expand. On the other hand, the suggestion too is that it may not simply be about the strength of networks but from the perspective of the stages theory of internationalisation, the sequencing of the ties may be important. Here strong ties are necessary in the early stages of internationalisation, particularly in gaining a footing in the diaspora community, coalescing support and gaining brand awareness. Once this has been accomplished it is easier to build on these ties launching out into other markets.37 The suggestion here is that firms operating in the diaspora market can in fact innovate within and beyond their close ethnic ties with the diaspora market remaining critical even after market entry and expansion beyond the diaspora.38 These implications not only resonate at the firm or industry level but also nationally. As shown in the country case presented, in the constant search for productivity and growth, much potential has been recognized in terms of engaging diasporas for development.39 The findings provide tangible evidence for these assumptions but importantly in a more nuanced view to that which has tended to dominate the literature on diasporas and migration. Namely, there is much business benefit to migration and not only for the COR but the COO. Benefits extend beyond remittancing or philanthropic donations to the COO. For countries with a relatively strong or connected diaspora, the diasporic economy offers a means for exports and hence the lifting of national incomes and productivity. Indeed, the point is that national diaspora policies and engagement strategies should be informed by these findings on opportunities for investments, entrepreneurship and the growth and internationalisation of businesses.40 In this way, diasporic engagement can become the new frontier in global competitiveness for small and developing states.41 The chapter is even more relevant in the contemporary context of increasing migration and diasporas and the transnational flow of persons, capital and opportunities. These findings are in keeping with observations on the business effect of the Indian and Chinese Diaspora and the role of diasporas as markets, marketers, networkers and collaborators for COO-based businesses.42 These latter © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 35 __________________________________________________________________ considerations extend well-beyond the traditional focus and location of migration and diaspora studies in political science, history and sociology to demonstrate the business and economic impact of diasporas and migrants, while linking research on LOF and social network theory to diaspora and migration studies. 6. Limitations and Future Research The diaspora market is mainly a point of entry and assistance in accessing the market. While there is evidence that the diaspora also helps in brokering new relations, it is still clear that there are limits to any strategy based solely on the diaspora market. This is at a practical level given the size of the diaspora vis-a-vis other diaspora groups and the native population. It is clear then the diaspora is a gateway as opposed to simply an end market for any COO-based MNE wishing to sustain growth, and continue to deliver value to shareholders, generally. What the work has done, however, is to show the value of diasporas as networkers, brokers and launching pad for COO-based businesses. Nevertheless, the study and the validity of its findings, as well as implications for theory could also be advanced by the addition of more cases and a quantitative approach. Further triangulation would also help to enhance the robustness of the findings of this exploratory study. Notes 1 For example, Rebecca Burn-Callander, ‘Migrant Entrepreneurs Driving Job Creation Across Britain, Study Shows’, The Daily Telegraph, 4 March 2014, np. Viewed 15 August 2015. http://www.telegraph.co.uk/finance/businessclub/10676632/Migrant-entrepreneursdriving-job-creation-across-Britain-study-shows.html; Indianna D. Minto-Coy, ‘Diaspora Engagement for Development in the Caribbean’, Diasporas, Development and Governance in the Global South, ed. Abel Chikanda, Jonathan Crush and Margaret Walton-Roberts (New York: Springer, 2016); Robert Kloosterman, ‘Matching Opportunities with Resources: A Framework for Analysing (Migrant) Entrepreneurship from a Mixed Embeddedness Perspective’, Entrepreneurship & Regional Development 22.1 (2010): 25-45; Robert Kloosterman and Jan Rath, ‘Immigrant Entrepreneurs in Advanced Economies: Mixed Embeddedness Further Explored’, Journal of Ethnic and Migration Studies 27.2 (2001): 189-201. 2 That is for instance, diasporas and migrants simply as actors affected by receiving or adopted country policies or the very push and pull factors that lead to their creation. To this end some authors have sought to present a more proactive view of diasporas as a more purposive grouping, generally and in international business. See e.g. Indianna D. Minto-Coy, ‘Beyond Remittancing: An Investigation of the Role of Telecoms in Facilitating and Extending the Diaspora’s Contribution to the © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 36 The Role of Diasporas in the Growth and Internationalisation of Businesses Indianna D. Minto-Coy __________________________________________________________________ Caribbean’, Canadian Foreign Policy Journal 17.2 (2011): 129-141 and ‘Diaspora Engagement’, 121-139; Liesl Riddle and Jennifer Brinkerhoff, ‘Diaspora Entrepreneurs as Institutional Change Agents: The Case of Thamel.com’, International Business Review 20 (2011): 670-680; Liesl Riddle, George A. Hrivnak and Tjai M. Nielsen, ‘Transnational Diaspora Entrepreneurship in Emerging Markets: Bridging Institutional Divides’, Journal of International Management 16.4 (2010): 398-411;. Also see Maria Elo’s excellent review – “Diaspora Networks in International Business and Transnational Entrepreneurship – A Literature Review”, ZenTra Working Paper Series in Transnational Studies, 20 (2014): 1-18. 3 Such a presentation defies some of the negative framings that have sometimes defined diasporas as a movement and as seen in the connotations of brain drain or even of migration and diasporas studies as mainly concerns of sociologists/ anthropologists. Brinkerhoff and Riddle’s 4 For example, Kale suggests that MNEs from developing countries face disadvantages vis-a-vis those from developed countries, including outdate technology, and limited knowledge of overseas markets. See Dinar Kale, Internationalisation Strategies of Indian Pharmaceutical Firms, Milton Keynes, (UK: Open University, 2007), 7. 5 See e.g. Minto-Coy, ‘Beyond Remittancing’, 129-141; ‘The History of Public Administration in the Commonwealth Caribbean’, Public Administration & Policy in the Caribbean, ed. Indianna D. Minto-Coy & Evan Berman (New York: CRC Press/Taylor and Francis, 2016); Indianna Minto-Coy, ‘A Critical Analysis of Diasporic Engagement for Development in the Caribbean’ (paper presentation at the Diasporas, Development and Governance in the Global South Conference, Waterloo, Canada, May 26-28, 2013a. 6 The growth of the calling card industry in countries such as the UK is an example of this, with a number of calling card companies and retailers emerging over the years to supply the demand for cheaper telecommunications by migrants and the diaspora (see Minto-Coy, ‘Beyond Remittancing’, 133). 7 Cohen gives an excellent review of the history and evolution of the word ‘diaspora’. See Robin Cohen, ‘Diasporas and the Nation-State: From Victims to Challengers’, International Affairs 72.3 (1996): 507-520. 8 Kim Butler, ‘Defining Diaspora: Refining a Discourse’, Diaspora: A Journal of Transnational Studies 10.2 (2001), 189. Of course, the suggestion of dispersal intimates ‘unplanned’ or ‘forced’ but this is far from the case in the modern sense, where globalisation has opened the routes for voluntary migration, even as the earlier meaning remains relevant for many. 9 Similar to Beamish’s definition of internationalisation. See Paul W. Beamish, ‘The Internationalisation Process for Smaller Ontario Firms: A Research Agenda’, Research in Global Strategic Management - International Business Research for © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 37 __________________________________________________________________ the Twenty-First Century: Canada's New Research Agenda, edited by A.M. Rugman, (Greenwich: JAI Press Inc. 1990), 77-92. 10 Of course, the suggestion of dispersal intimates unplanned or forced but this is far from the case in the modern sense, where globalisation has opened the routes for voluntary migration, even as the earlier meaning remain relevant for many. 11 For instance, the Uppsala model notes that firms gain experience in the home market before entering other more distant and culturally open markets. 12 See Stephen Hymer, The International Operations of National Firms: A Study of Direct Investment (Cambridge, MA: MIT Press, 1976); Paul Taylor, ‘The Effect of Entrepreneurial Orientation on the Internationalisation of SMEs in Developing Countries’, African Journal of Business Management, 7.19 (2013): 1927-1937; Srilata Zaheer, ‘Overcoming the Liability of Foreignness’, Academy of Management Journal 38.2 (1995): 341-363. 13 B. Elango, ‘Minimising Effects of ‘Liability of Foreignness’: Response Strategies of Foreign Firms in the United States’, Journal of World Business, 44 (2009): 51-62. 14 See, S. Zaheer, A. Lamin, and M. Subramani, ‘Cluster Capabilities or Ethnic Ties: Location Choice by Foreign and Domestic Entrants in the Services Offshoring Industry in India’, Journal of International Business Studies 40.6 (2009): 944–968; Ruey-Jer Jean, Danchi Tan and Rudolph R. Sinkovics, ‘Ethnic Ties, Location Choice and Firm Performance in Foreign Direct Investment: A Study of Taiwanese Business Groups’ FDI in China’, International Business Review 20.6 (2011): 627-635; K. R. Xin and J.L. Pearce, ‘Guanxi: Connections as Substitutes for Formal Institutional Support’, Academy of Management Journal, 39.6 (1996): 1641-58. 15 See Jean, Tan and Sinkovics, Ethnic Ties. 16 Stinchcombe (1965). 17 Mark Granovetter, ‘The Strength of Weak Ties’, American Journal of Sociology, 78.6 (1973): 1360. 18 For some support for this point see Lars Agnarson, The Magic of Diasporas: Briefing the Benefits of Migration (2014), viewed 12 July 2015, http://www.diasporas.se/images/papers/magicdiasporas.pdf 19 Indianna D. Minto-Coy, The Draft Jamaica Diaspora Policy, Paper prepared for the Government of Jamaica to guide the production of the National Diaspora Policy (2013b) & Lars, Magic of Diasporas. 20 Burt, (1997). 21 As noted by Jean, Tan and Sinkovics, ‘Ethnic Ties’, 629. 22 Ibid. 23 The size of the Diaspora vis-a-vis the local population is also another major point with unofficial estimates suggesting the Diaspora is roughly the same size (2.7 million) as the local population. The role of the transnational population has © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 38 The Role of Diasporas in the Growth and Internationalisation of Businesses Indianna D. Minto-Coy __________________________________________________________________ also increased in the context of a stagnant economy, the rising contribution of remittancing and Diaspora investments to the economy, the difficulties for local firms competing with larger more resourced firms as well as the sustained difficulty of these firms in internationalising into regional and international markets. For a review of the main concerns and data on diasporas and migration in the Jamaican and Caribbean context see Indianna Minto, ‘Diasporas and Development – The Cases of Ireland and the Caribbean’, Caribbean Paper #7, (Waterloo, Canada: Centre for International Governance Innovation, 2009); Indianna Minto-Coy, ‘The Impact of the Global Financial Crisis on Remittancing’, What Others Manifest? The World Economy in the Theoretical Turbulence of the Global Financial Crisis -18; ‘Diaspora Engagement’; ‘The Draft Jamaica Diaspora Policy’. 24 Zaheer, Lamin, and Subramani, ‘Cluster Capabilities’, 944–968 25 See note 22. 26 A decade earlier, the building society concept was encouraged to facilitate home ownership among poor and middle class Jamaicans with an 1865 Act for the regulation and encouragement of Benefit Building Societies providing the legal framing for JNBS. 27 These were in the parishes of St James, Manchester and St Ann. 28 Mergers saw the firm taking on operations in the parishes of St Thomas, St Mary and Hanover and the capital city of Kingston. See History of Jamaica National Building Society, nd, viewed 10 June 2015, http://www.jnbs.com/about. 29 See Minto-Coy, ‘Diasporas and Development’; ‘Impact of the Global Financial Crisis’; ‘Beyond Remittancing’; ‘Diaspora Engagement for this and further background on the migration of Caribbean and Jamaican nationals. 30 The previous experience of Jamaicans remitting money earned from assistance in the building of the Panama Canal (See James Moss-Solomon, Jamaica and Grace Kennedy: Dreams Converging, Roads Diverging, The Grace Kennedy Foundation Lecture (Kingston, Jamaica: Grace Kennedy & Company Limited, 2012), 26) is an early indicator of an appetite and desire among the Diaspora and migrants and an indicator of likely success of remittancing service. This is especially so given the importance of economic explanations as drivers for migration in Jamaica and many other Caribbean islands. See 31 For instance, many of its overseas locations are staffed by workers from various branches at home. Additionally, members of the Diaspora themselves are employed in the respective branches around the world. 32 For instance, Jamaicans were instrumental in the building of the Panama Canal. See Moss-Solomon, Jamaica and Grace Kennedy 33 Jamaica National Building Society, Our Members Are Everything: Jamaica National Director’s Report and Financial Statements, 2008 (Kingston, Jamaica: © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 39 __________________________________________________________________ Jamaica National Building Society, 2008: 17 and 32). Many Jamaicans, Ghanaians and other Caribbean nationals in the UK, e.g. live within the same or neighbouring communities and have also intermarried with claims of historical ancestry helping to kindle some of these ties and ease coexistence. 35 See Minto-Coy, ‘Diaspora Engagement’. 36 Traditional service here relate to financial services. Note too that JNBS’s competitors include the giant Western Union. 37 JNBS expanding its image beyond a national to a regional and global diaspora is an illustration of this point. 38 In so doing, the work goes beyond that of authors such as Jean, Tan and Sinkovics. ‘Ethnic Ties’ who found that ethnic ties did not matter for performance beyond firm entry in the foreign market. 39 Minto-Coy ‘Beyond Remittancing; ‘Engaging the Caribbean Diaspora’; ‘Public Administration in the Commonwealth’. 40 Ibid. 41 Minto-Coy, ‘Engaging the Caribbean Diaspora’. 42 For coverage of the role of the Indian and Chinese Diaspora in the creation and expansion of businesses from and into these countries see The Economist (2011) and for the typology of the roles of the diaspora see Minto-Coy, ‘Jamaica Diaspora Policy’ & ‘Diaspora Engagement’. 34 Bibliography Agnarson, Lars. The Magic of Diasporas: Briefing the Benefits of Migration 2014. Viewed 12 July 2015. http://www.diasporas.se/images/papers/magicdiasporas.pdf Beamish, Paul. W. ‘The Internationalisation Process for Smaller Ontario Firms: A Research Agenda’. Research in Global Strategic Management - International Business Research for the Twenty-First Century: Canada's New Research Agenda, edited by A.M. Rugman, 77-92. Greenwich: JAI Press Inc. 1990. Burn-Callander, Rebecca. ‘Migrant Entrepreneurs Driving Job Creation Across Britain, Study Shows’. The Daily Telegraph, 4 March 2014. Viewed 15 August. http://www.telegraph.co.uk/finance/businessclub/10676632/Migrant-entrepreneursdriving-job-creation-across-Britain-study-shows.html Butler, Kim. ‘Defining Diaspora: Refining a Discourse’. Diaspora: A Journal of Transnational Studies 10.2 (2001): 189-219 © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 40 The Role of Diasporas in the Growth and Internationalisation of Businesses Indianna D. Minto-Coy __________________________________________________________________ Cohen, Robin. ‘Diasporas and the Nation-State: From Victims to Challengers’. International Affairs 72.3 (1996): 507-520. Elango, B. ‘Minimising Effects of ‘Liability of Foreignness’: Response Strategies of Foreign Firms in the United States’. Journal of World Business 44 (2009): 5162. Elo, Maria. “Diaspora Networks in International Business and Transnational Entrepreneurship – A Literature Review’. ZenTra Working Paper Series in Transnational Studies 20 (2014): 1-18. Granovetter, Mark. ‘The Strength of Weak Ties’. American Journal of Sociology 78.6 (1973): 1360-1380. History of Jamaica National Building Society, nd. Viewed 10 June 2015, http://www.jnbs.com/about. Hymer, Stephen. The International Operations of National Firms: A Study of Direct Investment. Cambridge, MA: MIT Press, 1976. Jamaica National Building Society. Our Members Are Everything: Jamaica National Director’s Report and Financial Statements, 2008. Kingston, Jamaica: Jamaica National Building Society, 2008. Jean, Ruey-Jer, Danchi Tan and Rudolph R. Sinkovics. ‘Ethnic Ties, Location Choice and Firm Performance in Foreign Direct Investment: A Study of Taiwanese Business Groups’ FDI in China’. International Business Review 20.6 (2011): 627635. Kale, Dinar. Internationalisation Strategies of Indian Pharmaceutical Firms, Milton Keynes, UK: Open University, 2007. Kloosterman, Robert. ‘Matching Opportunities with Resources: A Framework for Analysing (Migrant) Entrepreneurship from a Mixed Embeddedness Perspective’. Entrepreneurship & Regional Development 22.1 (2010): 25-45 Kloosterman, Robert & Jan Rath. ‘Immigrant Entrepreneurs in Advanced Economies: Mixed Embeddedness Further Explored’. Journal of Ethnic and Migration Studies 27.2 (2001): 189-201. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 41 __________________________________________________________________ Minto, Indianna D. ‘Diasporas and Development – The Case of Ireland and the Caribbean’. Caribbean Paper #7, Waterloo. Canada: Centre for International Governance Innovation, 2009. ———. ‘The History of Public Administration in the Commonwealth Caribbean’, Public Administration & Policy in the Caribbean, edited by Indianna D. MintoCoy and Evan Berman, 33-60. New York: CRC Press/Taylor and Francis, 2016a. ———. ‘Diaspora Engagement for Development in the Caribbean’. Diasporas, Development and Governance in the Global South, edited by Abel Chikanda, Jonathan Crush and Margaret Walton-Roberts, 121-139. New York: Springer, 2016b. ———. ‘A Critical Analysis of Diasporic Engagement for Development in the Caribbean’. Paper presented at the Diasporas, Development and Governance in the Global South Conference, Waterloo, Canada, May 28, 2013a ———. ‘The Draft Jamaica Diaspora Policy’, Paper prepared for the Government of Jamaica to guide the production of the National Diaspora Policy, 2013b. ———. ‘Beyond Remittancing: An Investigation of the Role of Telecoms in Facilitating and Extending the Diaspora’s Contribution to the Caribbean’. Canadian Foreign Policy Journal 17.2 (2011): 129-141. ———. ‘The Impact of the Global Financial Crisis on Remittancing’. What Others Manifest? The World Economy in the Theoretical Turbulence of the Global Financial Crisis -18. ane University Press, 2010. Moss-Solomon, James. Jamaica and Grace Kennedy: Dreams Converging, Roads Diverging, The Grace Kennedy Foundation Lecture. Kingston, Jamaica: Grace Kennedy & Company Limited, 2012. Liesl Riddle and Jennifer Brinkerhoff. ‘Diaspora Entrepreneurs as Institutional Change Agents: The Case of Thamel.com’. International Business Review 20 (2011): 670-680. Liesl Riddle, George A. Hrivnak and Tjai M. Nielsen. ‘Transnational Diaspora Entrepreneurship in Emerging Markets: Bridging Institutional Divides’. Journal of International Management 16.4 (2010): 398-411. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 42 The Role of Diasporas in the Growth and Internationalisation of Businesses Indianna D. Minto-Coy __________________________________________________________________ Taylor, Paul. ‘The Effect of Entrepreneurial Orientation on the Internationalisation of SMEs in Developing Countries’. African Journal of Business Management 7.19 (2013): 1927-1937. Xin, K. R. and J. L. Pearce. ‘Guanxi: Connections as Substitutes for Formal Institutional Support’. Academy of Management Journal 39.6 (1996): 1641-58. Zaheer, Srilata. ‘Overcoming the Liability of Foreignness’, Academy of Management Journal 38.2 (1995): 341-363 Zaheer, S., A. Lamin, and M. Subramani. ‘Cluster Capabilities or Ethnic Ties: Location Choice by Foreign and Domestic Entrants in the Services Offshoring Industry in India’, Journal of International Business Studies 40.6 (2009): 944–968 Indianna D. Minto-Coy is Senior Research Fellow at the Mona School of Business and Management, University of the West Indies and a research affiliate at the International Migration Research Centre at Wilfrid Laurier University, Canada. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 43 © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Diaspora Entrepreneurship and Internationalization © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Part II © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Arnim Decker Abstract To contribute for an improved understanding of transnational entrepreneurship as an area of interest, we conducted a single case study of a Romanian TE with a base in France. We found that through a specific combination of resources the transnational entrepreneur was able to profit from specialized local technological knowledge in his home country and then leveraged relevant resources in the host country. While the transnational entrepreneur founded a firm in the home country, he kept residency in the host country to develop new customer relationships. Subsequently the entrepreneur internationalized his firm and expanded into new business activities. Taking this case as an example, we discuss how transnational entrepreneurs can create and leverage resources to create sustainable competitive advantage. Moreover, this case depicts a form of internationalization which differs from those typically discussed in the literature about international new ventures. I argue that study of transnational entrepreneurs and international new ventures in general can profit from a better understanding of diversity found in transnational entrepreneurship. The way a transnational entrepreneur recognizes patterns to identify business opportunities seems to differ when compared to indigenous entrepreneurs. Key Words: Transnational entrepreneurship, international entrepreneurship, internationalization, transition economy, social capital. ***** 1. Introduction There is ample research on why and how firms internationalize. From a behavioural perspective it has been found that experience determines the speed and scope of firm’s internationalization process.1 Other researchers have argued that not all firm internationalize gradually, going to psychologically close markets only once they have established a solid foothold in their home markets. The concept of international entrepreneurship2 as well as INV or International New Ventures3 is associated with commercially oriented activities of individuals that move their firm’s activities outside their home countries borders, where home country conditions affect a firm’s path of development. The new venture theory of internationalization4 emphasizes the abilities of some entrepreneurs to see and take advantage of opportunities that others are not able to perceive.5 For some of them pursuing an internationalization strategy can be the right choice on the path to success. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Transnational Entrepreneurship and Opportunity Recognition Transnational Entrepreneurship and Opportunity Recognition __________________________________________________________________ 2. Methodology and Organization of this Chapter A case study analysis is used to discuss patterns of an international new venture founded by a transnational entrepreneur (henceforth TE). Following a theoretical discussion for conceptualizing the phenomenon of transnational entrepreneurship in relation to social capital, I discuss internationalization of new ventures with a perspective on TEs. I consider aspects of entrepreneurial exploration and business opportunity recognition. To obtain data for this case study, I conducted a semistructured in depth interview with two senior managers from a Romanian firm which lasted for about two hours. To complement these data, I also held several interviews with institutional representatives, for example the dean of the local university, a local cluster manager, and other business representatives who kindly found time to speak with me. In addition, secondary sources to complement these data will be taken into consideration. 3. Social Capital in the Context of Transnational Entrepreneurship Apart from dealing with liability of foreignness6 on a daily basis, including in their personal life, TEs are confronted with specific conditions of resource scarcity. Challenges encountered by the TE can be overwhelming since they include the need to handle and exploit diverse and continuously changing diverse social and economic conditions including the creation, handling and combination of diversity of networks and social structures. It has been suggested that transnational entrepreneurs represent important transmission vehicles for the transfer of organizational knowledge and technology between their home and host countries.7 Their special situation also enables them to leverage resources in way that is not accessible to indigenous entrepreneurs. TEs profit from their dual position allowing them to bridge between their home and hosts environment. TEs may lack social capital8 that indigenous entrepreneurs are more likely to have at their disposition. But on the other hand, they can compensate this deficiency by drawing on social resources that the TEs still maintain with their country of origin. Transnational entrepreneurs use personal contacts which they maintain within diverse environments and can thereby utilize ethnic and structural resources allowing them to pursue business activities in and between their host and home countries9. From this perspective, available choices in terms of internationalization behaviour10 are determined by the specific conditions of a TE, giving the duality which is consequence of being connected both to the home and the host country. The notion of social capital originates from the field of sociology, but is now being increasingly utilized in field of economics and network analysis.11 Situated between the opposites of markets structures which are either characterized by perfect competition or monopolistic structures, competition based networks present an alternative model.12 Closely linked to the notion of social networks, social capital can be conceptualized as an array of social resources which are embedded in network structures.13 Acting as nodes (similar to a physical network structure) © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 48 49 __________________________________________________________________ individuals are linked to each other through connectors. In a social network, personal relationships are represented by connectors who link nodes- these stand for individuals- to each other. Thus individuals who know each other and interact are also in connection to each other. In social network structures, information and other resources flow through the pipes that connect individuals. These flows provide network embedded individuals with specific benefits that expose them to entrepreneurial opportunities.14 Figure 1: Being positioned between two networks provides special opportunities for player A. It is Ronald S. Burt who is credited with the conceptualization of structural holes or structural voids. He observed that network structures are uneven and characterized by zones that vary in their density.15 As opposed to financial or human capital, social capital cannot be in the possession of one person alone. Exclusive ownership of social capital is impossible, since it derives from network connections between individuals. If one person withdraws from a relationship, the connection between the two nodes ceases to exist. For a single individual, it is not possible to maintain the connection, in consequence the circumstances specific social capital disappears. However, individuals in a network are connected in different ways, or not at all, just like distance between nodes in a network varies. Sometimes, in between © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Arnim Decker Transnational Entrepreneurship and Opportunity Recognition __________________________________________________________________ connectors are sparse or do not exist, neither directly or indirectly. In these cases there are said to exist structural holes which separate specific networks sections from the rest.16 Structural holes provide special opportunities to individuals who are able to identify and subsequently exploit them. If maintained and extended, social capital can lead to competitive success. For example, an individual (or a firm) in possession of a rich base of social capital has access to information and resources leading to superior products and an ability to generate extra-normal profit. Structural voids offer specific opportunities to individuals when they are adequately positioned. Structural voids occur as empty spaces between networks that are not connected to each other. In each network, flows of information and knowledge are freely circulating but they do not cross the boundaries. Since between them networks are isolated, no information can flow from one network to another. If an individual is positioned between these networks and connected to both of them, the ability to channel diverse types of information creates opportunities for profiting through arbitration or innovations. Individuals who are positioned at the periphery of a network can create specific opportunities for themselves which are not available to those who occupy more central positions. Thus, being in a position at the margin of a network has certain disadvantages because of a lower degree of embeddedness, but a peripheral position can also result in distinctive advantages. Social capital can be seen from two perspectives. From an individual perspective a network provides access to information and knowledge, as well as other types of resources. And secondly, networks can be seen as entities in their own right. Here, social capital relates to resources that are embedded in existing contacts as well as the structure of a network. A single network can vary in its density where there may be spaces in between where density is low. In these spaces few or sometimes even no connectors exist. Thus, frequently, information is not evenly spread throughout the network structure and depending on the region in the network, it can be of different quality. As can be observed in figure 1 above, player A is positioned in a way that he can act as a connector between two networks. Being in such a position opens up for arbitraging opportunities, since quality of information and knowledge can differ substantially between otherwise disconnected network segments. An individual can therefore act as a conduit and profit from channeling information and other resources between two sections of the network to his own advantage. 4. Case Study For conducting my research, I have identified an individual who appears to be in a condition to successfully leverage resources from two distinct environments. It is a TE from Romania as home country with location of residence in France. This person is still CEO of the firm he founded; he has a background as a computer © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 50 51 __________________________________________________________________ engineer. As a native Romanian, he came to France after high school as he received a scholarship to finance his studies at a school for computer engineering. Initially, after completing his studies the TE found an employment at a French company where he worked for a number of years. In this period, which lasted for about seven years, he took responsibilities as a software developer, project manager, program manager and similar tasks. In these positions, he was able to learn about the specificities of the IT industry and built up personal relationships which were later useful when he founded his company in 2005. He could start his own operation when, by leveraging his personal social capital, he succeeded in being awarded a contract from a large advertising and communication firm. The TE took advantage of his native roots and arranged the technical work to be done back in his native Romanian home town, where he had still maintained his personal contacts throughout the time he was living in France. The TE exploited a window of opportunity when during the peak of the then called dot-com bubble, it was difficult to find competent computer programmers in the French market. However, in Romania the TE could leverage his personal contact to identify and employ individuals who were competent to work on the required tasks for a competitive salary. In consequence, by receiving his first assignments in the country of residence, the needed basis for establishing a company in the country of origin was successfully established. Subsequently, the Romanian start-up company would specialize on contract programming and related services like web page design. In terms of technology employed, the start-up company did not engage in complex development of new technologies, instead, a freely available open source based scripting language was used. Although some technological understanding is required, a lower degree of tacit understanding is required to handle the technology. Nevertheless, it is powerful enough to support the creation of dynamically generated websites and e-commerce solutions. As an outsourcing provider for a French advertising agency as the first main customer, the newly founded Romanian company leveraged the technology to develop websites for promoting consumer oriented health care products. For creating more complicated web-based applications like for example customer management systems, the Romanian firm relied on similar technologies that were easy to use. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Arnim Decker Transnational Entrepreneurship and Opportunity Recognition __________________________________________________________________ Figure 2: The transnational entrepreneur bridges the structural hole (or void) between host and home country Thus, specific technologies were beneficial for the development of the TE’s business. While he could maintain and develop new customer contacts, lower degree of tacit technological knowledge enabled the TE to act as a bridge between his customers in Western Europe and the programmers back at home. The TE was able to effectively convert the requirements of his customers into working solutions by transferring information between the home and the host country. Relatively low costs and availability of the technology employed also contributed to the successful development of the TE’s business. Apart from this business relationship, in the initial years, the transnational firm did not have any other significant customers. After three years, in around 2008, the transnational firm made another significant step forward by winning a contract with a transnational institution in Brussels from this business relationship. This time, the TE developed several larger software application that help the transnational organization to streamline internal data processing. Similar to the first customer, the founder of the transnational firm relied on his personal networking abilities to acquire this new account which has since developed into a new business relationship of considerable importance. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 52 53 __________________________________________________________________ Subsequently, the founder started to concentrate on finding new clients to extend and solidify the base of the business. In the first years, acquisition of new clients was concentrated on the French and Belgian market, in particular profiting from the connections the TE already had obtained from his first two important costumers. Subsequently, he extended his business and acquired new clients in neighbouring markets like Spain, later Germany, the UK and the Czech Republic. An important milestone was reached for the company when they could enter into contract relationships with a large German utility. Since 2011 six years after inception in 2011, the transnational firm also began to develop its home market in a more significant manner. During the initial years the turnover generated in the Romanian market was insignificant, but by 2010 about 10% of the firm’s turnover was generated in the domestic Romanian market. What is also worth to mention is the fact the TE has now set up a technical school for software developers in his native home town, obviously a step towards dealing with the threat of increasing scarcity of qualified programmers in the labour market including Romania. 4. Discussion I found that through a specific combination of resources the entrepreneur was able to profit from specialized local technological knowledge in his home country and then leveraged this resource in the host country. While he founded a firm in the home country, the entrepreneur kept residency in the host country to develop new customer relationships. Subsequently the entrepreneur internationalized his firm and expanded into new business activities. Taking this case as an example, I showed how TEs can create and leverage resources to create sustainable competitive advantage. This case highlights a number of issues which have until now been mainly ignored in the literature. Firstly, it seems that little is still known about the on-going internationalization of TEs. In the literature, the focus has so far mainly been on the home/ host country conditions a TE is exposed to, but what is happening in terms of subsequent on-going internationalization of the TE’s venture? I find that in our case the TE is following the patters of internationalization as conceptualized by the Uppsala model.17 But I also observed some deviations from this pattern of gradual internationalization as described in the Uppsala school. In line with this approach, it seems that the point of departure of the internationalization process is the host country of residence of the TE. From there, the venture is expanding into markets which are psychologically close to the TE (Spain, Belgium) and then to psychologically somewhat more distant markets like the Czech Republic or Germany. However, the peculiarity in this case resides in the fact that expansion into the TE’s Romanian home market is taking place at a later point in time and only after progression into other foreign markets had already taken place. This is not in line with the predictions made by the Uppsala school since the TE should be in close psychological distance to his home country. Therefore, with regards to internationalization patterns of TE operated ventures we © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Arnim Decker Transnational Entrepreneurship and Opportunity Recognition __________________________________________________________________ argue for the existence of a knowledge gap which merits further investigation for a better understanding of TE’s behavioural patterns. Linked to this point are the psychological patterns of recognition of entrepreneurial opportunities. I drew on the social capital perspective to understand how in this case the TE identifies opportunities and how this translates into the ongoing development of the TE’s venture. The psychological pattern recognition of the TE was determined by host country conditions, not the home country from where the TE run his venture. Opportunities were identified from the perspective of the TE’s country of residence, not from the home market were his venture was located. Consequently, internationalization departed from host country. The TE derived competitive advantage from the fact that he was able to leverage diverse networks between the home and the host country. From a technological perspective I observed that the venture followed the general technological trends for software development of that time. This case depicts a form of internationalization which differs from those typically discussed in the literature about international new ventures. For future investigations, I argue that study of international new ventures can profit from a better understanding of diversity found in transnational entrepreneurship. Notes 1 Johan Johanson and Jan-Erik Vahlne, ‘The Internationalization Process of the Firm: A Model of Knowledge Development and Increasing Foreign Market Commitments’, Journal of International Business Studies 8.1 (1977): 23–32. 2 Marian V. Jones, Nicole Coviello, and Yee Kwan Tang, ‘International Entrepreneurship Research (1989–2009): A Domain Ontology and Thematic Analysis’, Journal of Business Venturing 26.6 (2011): 632–659. 3 Benjamin Oviatt and Patricia Phillips McDougall, ‘Toward a Theory of International New Ventures’, Journal of International Business Studies 25.1 (1994): 45–64. 4 Ibid., 51 5 Erkko Autio, Harry J. Sapienza and James G. Almeida, ‘Effects of Age at Entry, Knowledge Intensity, and Imitability on International Growth’, Academy of Management Journal 43.5 (2000): 909–924. 6 Srilata Zaheer, ‘Overcoming the Liability of Foreignness’, Academy of Management Journal 38.2 (1995): 341–363. 7 AnnaLee Saxenian, Yasuyuki Motoyama, and Xiaohong X. Quan, ‘Local and Global Networks of Immigrant Professionals in Silicon Valley’, Public Policy Institute of California. (2002) 8 Jaqueline Nahapiet and Sumantra Ghoshal, ‘Social Capital, Intellectual Capital, and the Organizational Advantage’, Academy of Management Review 23.2 (1998): 242-266. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 54 55 __________________________________________________________________ 9 Sanya Ojo, ‘Diaspora Entrepreneurship: New Directions in Enterprise Development’, Enterprise Development in SMEs and Entrepreneurial Firms: Dynamic Processes, ed. Nelson Oly Ndubisi und Sonny Nwankwo, Hershey: Business Science Reference, 2013. 10 Donna Marie De Carolis and Patrick Saparito, ‘Social Capital, Cognition, and Entrepreneurial Opportunities: A Theoretical Framework’, Entrepreneurship Theory and Practice 30.1 (2006): 41–56. 11 Ronald S. Burt, ‘The Social Capital of Structural Holes’, The New Economic Sociology: Developments in An Emerging Field (2002): 148–190. 12 Ronald S. Burt, ‘Structural Holes and Good Ideas’, American Journal of Sociology 110.2 (2004): 349–399. 13 Wei-ping Wu, ‘Dimensions of Social Capital and Firm Competitiveness Improvement: The Mediating Role of Information Sharing’, Journal of Management Studies 45.1 (2008): 122–146. 14 De Carolis, ‘Social Capital’, 41–56. 15 Burt, ‘The Social Capital of Structural Holes’, 148–190 16 Ronald. S. Burt, ‘Attachment, Decay and Social Network’. Journal of Organizational Behaviour 22.6 (2001): 619–643 17 Johan Johanson and Jan-Erik Vahlne, ‘The Uppsala Internationalization Process Model Revisited: From Liability of Foreignness to Liability of Outsidership’, Journal of International Business Studies 40.9 (2009): 1411–1431. Bibliography Adler, Paul S., and Seok-Woo Kwon. ‘Social Capital: Prospects for a New Concept’. Academy of Management Review 27.1 (2000): 17–40. Autio, Erkko, Harry J. Sapienza and James G. Almeida. ‘Effects of Age at Entry, Knowledge Intensity, and Imitability on International Growth’. Academy of Management Journal 43.5 (2000): 909–924. Burt, Ronald. S., ‘The Social Structure of Competition’. Networks and Organizations: Structure, Form, and Action, ed. (1992)57:91. ———. Structural Holes: The Social Structure of Competition. Boston: Harvard University Press, 1995. ———. ‘The Contingent Value of Social Capital’. Administrative Science Quarterly 4 (1997): 339–365. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Arnim Decker Transnational Entrepreneurship and Opportunity Recognition __________________________________________________________________ ———. ‘The Network Structure of Social Capital’. Research in Organizational Behavior 22 (2000): 345–423. ———. ‘The Social Capital of Structural Holes’. The New Economic Sociology: Developments in an Emerging Field 4 (2002): 148–190. ———. ‘Structural Holes and Good Ideas’. American Journal of Sociology 110.2 (2004): 349–399. Chisholm, Andrew M. and Klaus Nielsen. ‘Social Capital and the Resource-Based View of the Firm’. International Studies of Management and Organization 39.2 (2009): 7–32. De Carolis, Donna Marie and Patrick Saparito. ‘Social Capital, Cognition, and Entrepreneurial Opportunities: A Theoretical Framework’. Entrepreneurship Theory and Practice 30.1 (2006): 41–56. De Clercq, Dirk, Harry. J Sapienza, and Hans Crijns. ‘The Internationalization of Small and Medium-sized Firms’. Small Business Economics 24.4 (2005): 409–419. Johanson, Johan and Jan-Erik Vahlne. ‘The Internationalization Process of the Firm: A Model of Knowledge Development and Increasing Foreign Market Commitments’. Journal of International Business Studies 8.1 (1977): 23–32. ———. ‘The Uppsala Internationalization Process Model Revisited: From Liability of Foreignness to Liability of Outsidership’. Journal of International Business Studies 40.9 (2009): 1411–1431. Jones, Marian V., Nicole Coviello, and Yee Kwan Tang. ‘International Entrepreneurship Research (1989-2009): A Domain Ontology and Thematic Analysis’. Journal of Business Venturing 26.6 (2011): 632–659. Nahapiet, Jaqueline and Sumantra Ghoshal. ‘Social Capital, Intellectual Capital, and the Organizational Advantage’. Academy of Management Review 23.2 (1998): 242–266. Ojo, Sanya. ‘Diaspora Entrepreneurship: New Directions in Enterprise Development’. Enterprise Development in SMEs and Entrepreneurial Firms: Dynamic Processes, edited by Nelson Oly Ndubisi und Sonny Nwankwo, 42–63. Hershey: IGI Global, 2013. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 56 57 __________________________________________________________________ Oviatt, Benjamin and Patricia Phillips McDougall. ‘Toward a Theory of International New Ventures’. Journal of International Business Studies 25.1 (1994): 45–64. Rodrigues Braga, Suzana and John Child. ‘Building Social Capital for Internationalization’. Revista de Administração Contemporânea 16.1 (2012): 23– 38. Saxenian, AnnaLee, Yasuyuki Motoyama, and Xiaohong X. Quan. ‘Local and Global Networks of Immigrant Professionals in Silicon Valley’ Public Policy Institute of California, 2002. Wu, Wei-ping. ‘Dimensions of Social Capital and Firm Competitiveness Improvement: The Mediating Role of Information Sharing’. Journal of Management Studies 45.1 (2008): 122–146. Zaheer, Srilata, ‘Overcoming the Liability of Foreignness’. Academy of Management Journal 38.2 (1995): 341–363. Arnim Decker currently holds a position as an assistant professor at Aalborg University in Denmark. He has completed his studies in business administration at University of Cologne/ Germany, and obtained a doctorate degree in finance from Complutense University of Madrid/ Spain. His research interests include the areas of international entrepreneurship as well as transnational entrepreneurship. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Arnim Decker © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Aki Harima Abstract Diaspora and migration entrepreneurship has been investigated by various researchers in the last few decades. Since the rapidly increasing number of migrants and diasporans worldwide engage in transnational entrepreneurial activities, their unique economic activities have considerable impact on the modern world. Diaspora entrepreneurship is a complex and diversified phenomenon by nature. Diasporans refers to migrants and their descendants who have a strong emotional connection to their country of origin (COO). 1 This term, however, comprises people with different motivation, situations and resources. Previous studies have not fully tackled this inherit heterogeneity. Due to lack of exhaustive classifications to reduce the heterogeneity of this phenomenon, findings of studies on diaspora businesses and entrepreneurship in the past are fragmented, which hinders development of common understandings on this topic. Considering weaknesses and strengths of existing classification of diaspora entrepreneurship, I suggest an alternative classification based on different migration directions by focusing countries’ economic situations and discuss characteristics of each type of diaspora entrepreneurship. This classification focuses on the environmental influence on diasporans’ motivation, individual resource as well as collective resources. Key Words: Diaspora entrepreneurship, motivation, diaspora resources. ***** 1. Introduction Entrepreneurial activities of diasporans are inseparable from the modern world economy. Diasporans are defined as migrants and their descendants who still have strong home country orientation.2 They are characterized by dispersion, homeland orientation and boundary-maintenance. 3 Their entrepreneurial activities have attracted considerable interest of researchers and policy makers due to the scale of their impact as well as their unique nature. For instance, diasporas are believed to be a source of international money flows in the form of remittance, 4 which financially supports the national economy of many countries. 5 The flows which diasporas create is not only the remittance flow. They also transfer knowledge, culture and technology from a country to another. This phenomenon is called ‘Brain Circulation’. 6 Diaspora entrepreneurship is unique by nature, since diasporans are embedded in two or more than two different cultural and societal contexts. This so-called ‘mixed embeddedness’ characterizes their entrepreneurial activities in various manners. For instance, they may identify idiosyncratic © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Classification of Diaspora Entrepreneurship Classification of Diaspora Entrepreneurship __________________________________________________________________ business opportunities which have been overlooked by the local population. They also may leverage diverse networks in different countries. A number of researchers have been committed to the exploration of the impact as well as the nature of their entrepreneurial activities. Among other topics, many researchers have investigated the impact of diaspora business mainly on their COO, 7 which is defined as the country the person or his or her ancestors are originated from and identify as home country. Despite of a number of research attempts, previous findings and results are fragmented as the lack of consideration for the heterogeneity of diaspora entrepreneurship and therefore do not offer a big picture of the entire phenomenon. Many studies focus on one specific diaspora group such as India and China.8 . In other words, an insufficient effort has been devoted to clarify the inherit heterogeneity of this phenomenon. In fact, studies in the past have predominantly investigated diaspora entrepreneurs who migrate from economically less developed countries to more developed countries. 9 There are, however, diasporans who migrate to different directions.10 Needless to say, the former type of diasporans is different in various aspects from the latter one. For instance, African migrants in Europe would have a different starting point from European migrants in Africa, because their COOs have different history and current conditions. Such historical capitals influence the nature and characteristics of each diaspora group. In order to tackle this heterogeneity, there is a necessity to develop a classification for diaspora entrepreneurs. There are a few previous researchers have attempted to classify diaspora entrepreneurs. For instance, Riddle and Brinkerhoff highlighted the presence of returnee entrepreneurs as one of the forms of diaspora entrepreneurship. 11 Moreover, Elo developed a model classifying diaspora entrepreneurs into 9 groups according to the economic situation of their COR as well as COO. While this model enables a more systematic understanding of the phenomenon, there is still scope for improvement for mainly three reasons: First, this model is not exhaustive. For instance, returnee entrepreneurs are not considered. Second, characteristics of 9 groups are not fully discussed. Third, it is questionable whether it is meaningful to make a detailed classification. This model distinguishes between those who migrate from developing countries to developed countries and those who from emerging countries to developed countries. In order to enable an accumulation of previous findings in this research area, I suggest that it is necessary to develop a simple classification model which highlights commonalities and similarities of various diaspora populations. Considering the above mentioned concerns, this chapter suggests an alternative classification by demonstrating four types of diaspora entrepreneurship: (i) Ascending Diaspora Entrepreneurship; (ii) Descending Diaspora Entrepreneurship, (iii) Horizontal Diaspora Entrepreneurship, and (iv) Returnee Entrepreneurship. This chapter is structured as follows: First, it is argued which aspects may differ between different diaspora groups. Subsequently, a classification with four © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 60 61 __________________________________________________________________ generic types of diaspora entrepreneurship is presented. Finally, potential weaknesses as well as strengths of this classification will be discussed. 2. Heterogeneity of Diaspora Entrepreneurship Diaspora entrepreneurs shares common characteristics mainly due to so-called mixed embeddedness.12 Diasporans are socially and culturally embedded in more than two different national contexts. They are familiar with cultures and norms of both COO and COR.13 This mixed embeddedness is a source of different resources for diaspora business, since it enables entrepreneurs to combine COO’s resources and COR’s resources. 14 Network resources have been argued as a type of resource which characterizes diaspora entrepreneurship. Diasporans may utilize multiple network for their business. In the entrepreneurship research, network has been recognized as an essential resource for entrepreneurs.15 Diaspora has a potential access to different types of network. First, they have networks with the local population in COR. Second, they have networks with their co-ethnics in COO. Third, they have networks with their co-ethnics outside of COO (mostly COR). The third type of network has attracted substantial research attention as ‘Diaspora Network’. 16 Diaspora networks are believed to function as a platform for knowledge transfer, international trade and suppliers and customers.17 Although diaspora entrepreneurs share certain commonalities, they can differ from each other to a large extent depending on the socio-economic situations of their home and host countries. First, I look at their motivation for becoming an entrepreneur. Here one should be aware that there are two different phases of motivation related to diaspora entrepreneurship. The first type is motivation for migration. Why do they leave their COO to migrate into COR? There are usually two different but overlapped decisions are involved, leaving their COO and selecting a specific COR. While economic and political situations often play a crucial role in the first decision, other reasons can also be observed such as marriage migrants and expatriates.18 Migrants choose specific CORs for various reasons. Some select a destination which offer more comfortable institutional conditions, while others select the ones by following their family, friends as well as acquaintances or by counting on supports of diaspora networks. These decisions are made by the first generation of migrants. The second type of motivation is for becoming an entrepreneur in CORs. Why do they choose an entrepreneurial career instead of other vocational options? Entrepreneurial motivation is an outcome of complex mechanism with various push and pull factors.19 While a lack of vocational opportunities as well as a glass ceiling effect in career in COR may push diasporans to become entrepreneurs, unique business opportunities or strong willingness for achievement are regarded as pull factors. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Aki Harima Classification of Diaspora Entrepreneurship __________________________________________________________________ Second, depending on institutional conditions of COOs, diasporans’ individual resources vary to a large extent. For instance, obligations to send remittance to CORs may be less relevant, when the COO’s economy is doing well. Individual resources can be in a non-monetary form. When COO’s institutional systems are well developed, migrants who are originate from the country are more likely to have advanced educational backgrounds as well as qualifications. The availability of such resources expands entrepreneurs’ opportunities in CORs, as it positively influences entrepreneurial opportunity recognition.20 Third, not only individual resources, but also collective resources may influence their entrepreneurial opportunities. Similar to the well-known country-oforigin effect on consumer perception, the COO’s image can both positively and negatively influence services and products offered by diasporans’s business. 21E Furthermore, the availability, size and nature of diaspora networks differ, depending on the type of diaspora entrepreneurship. 4. Four Types Classifying Diaspora Entrepreneurship Considering the common and differentiating aspects discussed above, I suggest a modification of the classification of diaspora entrepreneurship developed by Elo (2013) according to the national socio-economic situations of COO and COR by demonstrating four generic types. When we focus on the degree of economic development of these countries, following four different directions of migration can be considered: 1. Migration from economically less developed countries to more developed countries; 2. Migration from economically more developed countries to less developed countries; 3. Migration between countries with similar economic standards; 4. Return migration from economically more developed countries to less developed countries. Based on these four directions, diaspora entrepreneurship is classified into four main types: (i) Ascending Diaspora Entrepreneurship, (ii) Descending Diaspora Entrepreneurship, (iii) Horizontal Diaspora Entrepreneurship, and (iv) Returnee Entrepreneurship. Characteristics of each type are presented in line with the key differentiating aspects discussed above. 22 ‘Ascending Diaspora Entrepreneurship’ is defined as entrepreneurship of diasporans who migrate from economically less developed countries to more developed countries. For instance, diaspora entrepreneurs who originate from developing countries to emerging countries or from emerging countries to developed countries are classified into this type. Their main motivation to emigrate © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 62 63 __________________________________________________________________ COOs are to improve their life conditions caused by, for instance, weak home economy and following unemployment, and political instabilities. These people are likely to choose an entrepreneurial career in CORs due to various restrictions.23 For instance, the lack of language proficiency or qualifications may lead restrictions in the host job market such as earning lower wages than the local population. 24 Ascending diaspora entrepreneurs are less likely to have individual resources, as institutional conditions in their COOs are underdeveloped. While some of them surely have commercializable ethnic resources, their ethnic resources are less likely to be associated with premium image. This type of diaspora entrepreneurs has mostly been investigated by previous researchers. ‘Descending Diaspora Entrepreneurship’ refers to entrepreneurial activities of diasporans who migrate from a country with a higher economic standard to a country with a lower economic standard. 25 This group migrates to an opposite direction of the first type. Their motivation for migration is assumed to be highly diversified, as the economic and political conditions as well as institutions in their COOs are well developed and stable. They are more likely to be driven by personal interests such as international marriage or opportunities arising from economic gaps between two countries. 26 Opposite to the first type, they are more likely to have advanced educational backgrounds as well as qualifications. They also may benefit from the premium image of their COOs. For instance, German diasporans can easily charge higher price on their service or products in CORs by labelling them ‘German high-standard’. This type of diaspora entrepreneurship has not been explicitly investigated in the previous research. ‘Horizontal Diaspora Entrepreneurship’ refer to entrepreneurial activities by diasporans who migrate between countries with similar economic standards. This type of entrepreneurship was described as ‘medium asymmetry diaspora entrepreneurship’ or ‘low asymmetry diaspora entrepreneurship’ in the Elo’s model. 27 This type can be sub-classified by the degree of national economic development of their COOs. The first sub-category comprises diasporans originated from a well-developed country who migrate into another developed country to engage in entrepreneurial activities. French entrepreneur in United Kingdom or American entrepreneur in Germany are categorized into this group. The challenges they face in CORs or barriers for migration may be less significant, as both COOs and CORs share similar advanced economic and institutional environments. Those who leave such a developed country often belong to the higher societal class and possess a higher academic degree or qualifications. The second type of horizontal diaspora entrepreneurship takes place between less developed countries. Ethiopian entrepreneur in Kenya or Chinese entrepreneur in India are classified into this group. Although the degree of economic development of COOs and CORs are similar in their case, culture and institutions of these countries differ to a large extent. Therefore, they are assumed to face more challenges than the former type. Unlike ascending diaspora entrepreneurs, they do © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Aki Harima Classification of Diaspora Entrepreneurship __________________________________________________________________ not leverage a significant economic gap across national borders. Perhaps, they have to make a suboptimal decision to do their business in neighbour countries instead of developed ones for some reasons, for instance, lack of financial capitals to migrate to developed countries. They may have even less individual resources. Horizontal diaspora entrepreneurship is also almost invisible in the previous literature on diaspora and migration entrepreneurship. 'Returnee Entrepreneurship’ is a specific form of diaspora entrepreneurship, as it takes place in COOs unlike the other three types.28 It refers to entrepreneurial activities of so-called ‘returnees’, diasporans who come back to their COOs after spending many years in CORs. 29 It is often diasporans who originate from developing or emerging countries and spent many years in developed countries. Such people have experience and knowledge from CORs to transfer back to COOs. 30 They are often motivated by altruism and philanthropy for homeland investment.31 Similar to descending diaspora entrepreneurs, they have a great deal of individual resources they gained in CORs. The classification presented in this section is illustrated in the Figure 1. Figure 1: Classification of Diaspora Entrepreneurship. © 2015 Aki Harima. Courtesy of the author © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 64 65 __________________________________________________________________ 5. Discussions Due to the heterogeneity of this phenomenon, this classification has several potential problems. First, as this classification focuses on the economic situation on country level, diversities within countries are not considered. For instance, there are substantial gaps between social classes within a same country. Despite of weak economic and institutional conditions of developing countries, people in the upper social class may be well-educated, rich and qualified. In a similar vein, developed countries have the poor as well. One should be aware that the classification presented above cannot consider such extremes of the population. Second, there is also a vast difference between countries with similar economic situations. They may differ in other environmental and institutional factors than economic factors including political situations, the size of the country, geographical resources and culture and norms. For instance, diasporans from large countries like China and India have recognizable and perhaps more commercializable ethnic resources than the ones from smaller countries like Timor-Leste or Benin. The former diasporans may have stronger diaspora networks worldwide than the latter ones. Further considerations on to which extent one can apply the discussion above to countries in different conditions are required. Third, the time dimension is missing in this classification. The diaspora phenomenon influence not only the first generation but also subsequent generations. As the speed of economic development varies between countries, the economic gap between COOs and CORs does not remain same over time. Japanese diaspora in Latin America is a good example. Japanese economy was worse than Latin Americans when Japanese migrated to Latin American countries like Brazil, Argentina, and Peru in the beginning of the 20th Century. At the present day, however, Japanese economy is much more advance than these countries. In other words, the first generation of Japanese diasporans in Latin America was ascending diaspora entrepreneurs, while the second and third generation or those who recently migrated to Latin America may be regarded as descending diaspora entrepreneurs. One should be aware of these potential drawbacks of this classification when applying it to the research. 6. Conclusion This chapter presents an alternative way of classifying diaspora entrepreneurship according to the degree of national economic development in COOs and CORs as well as four generic types of diaspora entrepreneurs by modifying the model developed by previous researchers. 32 As discussed in the previous section, this classification has several potential problems caused by the heterogeneity of this phenomenon. I suggest, however, when considering these potential weaknesses of this classification and applying it in a proper manner, it © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Aki Harima Classification of Diaspora Entrepreneurship __________________________________________________________________ offers several significant benefits which contribute to the current research on diaspora entrepreneurship. First, this classification clearly illuminates that previous research on diaspora entrepreneurship is partial, as it overemphasizes specific types of diaspora entrepreneurship. Through the classification, it becomes clear that ascending diaspora entrepreneurship as well as returnee entrepreneurship have been a central research objective and descending diaspora entrepreneurship as well as horizontal diaspora entrepreneurship are rather invisible in the literature. This research overview reinforces the need to research the latter types of diaspora entrepreneurship in future. Second, this classification is helpful to create a big picture of this phenomenon, as it enables researchers to sort out previous findings according to different types of diaspora entrepreneurship. By combining and reconstructing the models developed by previous studies, this model offers an exhaustive and simplified view of diaspora entrepreneurship. It enables an application of research findings of one diaspora group to other ones, which helps researchers to build collective knowledge as well as understanding about this phenomenon. This attempt to develop a comprehensive classification of diaspora entrepreneurship is still in its infancy. Therefore, more efforts should be made to develop this classification further to cover the heterogeneity of this phenomenon. However, applying this classification to the current and future research will open new chances and opportunities in investigating the phenomenon of diaspora entrepreneurship. Notes 1 William Safran, ‘Diasporas in Modern Societies: Myths of Homeland and Returne’, A Journal of Transnational Studies 1.1 (1991): 83-99. 2 William Safran, ‘Diasporas in Modern Societies: Myths of Homeland and Returne’, A Journal of Transnational Studies 1.1 (1991): 83-99. 3 Rogers Brubaker, ‘The “Diaspora” Diaspora’, Ethnic and Racial Studies 28.1 (2005): 1-19. 4 J. Edward Taylor, ‘The New Economics of Labour Migration and the Role of Remittances in the Migration Process’, International Migration 37.1 (1999): 63-88. ; OECD, ‘International Migration Outlook’, OECD Publishing Paris. 16 January 2016, DOI: http://dx.doi.org/10.1787/migr_outlook-2014-en 5 Jules M. Rubyutsa, ‘The Role of Remittance in Development: The Case of Rwandan Diaspora’ Remittances’, Rwanda Journal 26.B (2012):120-132.; Manuel Orozco, ‘Globalization and Migration. The Impact of Family Remittances in Latin America’, Latin American Politics and Society 44.2 (2002): 41-66. 6 Damtew Teferra, ‘Brain Circulation: Unparalleled Opportunities, Underlying Challenges, and Outmoded Presumptions, Journal of Studies in International © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 66 67 __________________________________________________________________ Education 9.3 (2005): 229-250; Rosalie L. Tung, ‘Brain Circulation, Diaspora, and International Competitiveness’, European Management Journal 26.5 (2008): 298304; AnnaLee Saxenian, ‘From Brain Drain to Brain Circulation: Transnational Communities and Regional Upgrading in India and China’, Studies in Comparative International Development 40.2 (2005): 33-61. 7 Country of Origin. 8 Wenhong Chen and Justin Tan, ‘Understanding Transnational Entrepreneurship through a Network Lens: Theoretical and Methodological Considerations’, Entrepreneurship Theory and Practice 33.5 (2009): 1079-1091. 9 Kathleen Newland and Hiroyuki Tanaka, ‘Mobilizing Diaspora Entrepreneurship for Development’; Migration Policy Institute (Washington DC, 2010); Sanya Ojo, ‘Ethnic Enclaves to Diaspora Entrepreneurs: A Critical Appraisal of Black British Africans’ Transnational entrepreneurship in London’, Journal of African Business 13.2 (2012): 145-156. 10 Maria Elo, ‘Diaspora Entrepreneurs in and from an Emerging Market: Narratives from Uzbekistan’, 12th Vaasa Conference on International Business (Vaasa, Finland, 21-23. August 2013). 11 Liesl Riddle and Jennifer Brinkerhoff, ‘Diaspora Entrepreneurs as Institutional Change Agents: The Case of Thamel.com’, International Business Review 20 (2011): 670-680. 12 Robert Kloostermann, ‘Mixed Embeddedness: (In)Formal Economic Activities and Immigrant Businesses in the Netherlands’, International Journal of Urban and Regional Research 23.2 (1999): 253-267. 13 Country of residence, the place the person currently resides, which is different from COO. 14 Kloostermann, ‘Mixed Embeddedness’. 15 Susanna Slotte-Kock and Nicole Coviello, ‘Entrepreneurship Research on Network Process: A Review and Ways Forward’, Entrepreneurship Theory and Practice 34.1 (2010): 31-57; Aodheen O’Donnel, et al., ‘The Network Construct in Entrepreneurship Research: A Review and Critique’, Management Decision 39.9 (2001): 749-760. 16 Yevgeny Kuznetsov, Diaspora Networks and the International Migration of Skills: How Countries Can Draw on Their Talent Abroad (Washington DC: World Bank Publications, 2006) 17 Suren G. Dutia, ‘Diaspora Networks: A New Impetus to Drive Entrepreneurship’, Innovation Technology Governance Globalization 7.1 (2012). 65-72; Rauch, James E and Trindade, Vitor, ‘Ethnic Chinese Networks in International Trade’, Review of Economics and Statistics 84.1 (2002): 116-130; Janet W. Salaff, et al., ‘Ethnic Entrepreneurship, Social Networks, and the Enclave’, Approaching Transnationalism: Transnational Societies, Multicultural © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Aki Harima Classification of Diaspora Entrepreneurship __________________________________________________________________ Contacts, and Imagining of Home. Ed. Brenda Yeoh, Tong Chee Kiong, and Michael Walter Charney (Kluwer Academic Publishers, Boston, 2003): 61-82. 18 Johanna Leinonen, ‘Money Is Not Everything and that’s the Bottom Line: Family Ties in Transatlantic Elite Migrations’, Social Science History 36.2 (2012): 243-268; Brenda SA Yeoh, and Louisa-May Khoo, ‘Home, Work and Community: Skilled International Migration and Expatriate Women in Singapore’, International Migration 36.2 (1998): 159-186. 19 Jodyanne Kirkwood, ‘Motivational Factors in a Push-Pull Theory of Entrepreneruship’, Gender in Management: An International Journal 24.5 (2009): 346-364. 20 Alexander Ardichvili et al., ‘A Theory of Entrepreneurial Opportunity Identification and Development’, Journal of Business Venturing 18 (2003): 105123. 21 Warren Bilkey and Erik Nes, ‘Country-of-origin effects on product evaluations’, Journal of International Business Studies 13.1 (1982): 89-100; Michael Chattalas et al., ‘The Impact of National Stereotypes on the Country of Origin Effect: A Conceptual Framework.’, International Marketing Review 25.1 (2008): 54-74. 22 Aki Harima, ‘Network Dynamics of Descending Diaspora Entrepreneurship: Multiple Case Studies with Japanese Entrepreneurs in Emerging Economies’, Journal of Entrepreneurship, Management and Innovation 10.3: 65-92. 23 Olawale Fatoki and Tilton Patswawairi, ‘The Motivations and Obstacles to Immigrant Entrepreneurship in South Africa’, Journal of Social Sciences 32.2: 133-142. 24 Amelie F. Constant, et al., ‘What Makes an Entrepreneur and Does It Pay? Native Men, Turks and Other Migrants in Germany’, IZA Discussion Paper Series 940 (2003). 25 Aki Harima, ‘Network Dynamics of Descending Diaspora Entrepreneurship’.. 26 Leinonen, ‘Money is Not Everything and that’s the Bottom Line’, 243. 27 Elo, ‘Diaspora Entrepreneurs in and from an Emerging Market’. 28 Riddle and Brinkerhoff, ‘Diaspora Entrepreneurs as Institutional Change Agents’. 29 Xiahui Liu, et al., ‘Returnee Entrepreneurs, Knowledge Spillovers and Innovation in High-Tech Firms in Emerging Countries’, Journal of International Business Studies 41.7 (2009): 1183-1197. 30 Igor Filatotchev, et al., ‘The Export Orientation and Export Performance of High-Technology SMEs in Emerging Markets: The Effects of Knowledge Transfer by Returnee Entrepreneurs’, Journal of International Business Studies 40.6 (2009): 1005-1021. 31 Kate Gillespie, et al., ‘Diaspora Interest in Homeland Investment’, Journal of International Business Studies 30.3 (1999): 623-634. 32 Elo, ’Diaspora Entrepreneurship in and from an Emerging Market‘. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 68 69 __________________________________________________________________ Bibliography Ardichvilli, Alexander, Cardozo, Richard and Ray, Sourav, ‘A Theory of Entrepreneurial Opportunity Identification and Development’. Journal of Business Venturing 18 (2003): 118. Bilkey, Warren J. and Nes, Erik, ‘Country-of-Origin Effects on Product Evaluations’. Journal of International Business Studies 13.1 (1982): 89-100. Brubaker, Rogers, ‘The “Diaspora” Diaspora’. Ethnic and Racial Studies 28.1 (2005): 1-19. Chen, Wenhong, and Tan, Justin, ‘Understanding Transnational Entrepreneurship through a Network Lens: Theoretical and Methodological Considerations’, Entrepreneurship Theory and Practice 33.5 (2009): 1079-1091. Constant, Amelie F., Shachmurove, Yochanan and Zimmermann, Klaus F. ‘What Makes an Entrepreneur and Does It Pay? Native Men, Turks and Other Migrants in Germany’, IZA Discussion Paper Series 940 (2003). Dutia, Suren G, ‘Diaspora Networks: A New Impetus to Drive Entrepreneurship’ ; Innovation Technology Governance Globalization 7.1 (2012): 65-72. Kirkwood, Jodyanne, ‘Motivational Factors in a Push-Pull Theory of Entrepreneruship’, Gender in Management: An International Journal 24.5 (2009): 346-364. Fatoki, Olawale and Patswawairi, Tilton, ‘The Motivations and Obstacles to Immigrant Entrepreneurship in South Africa’, Journal of Social Sciences 32.2 (2012): 133-142. Filatotchev, Igor, Liu, Xiaohui, Buck, Trevor and Wright, Mike, ‘The Export Orientation and Export Performance of High-Technology SMEs in Emerging Markets: The Effects of Knowledge Transfer by Returnee Entrepreneurs’, Journal of International Business Studies 40.6 (2009): 1005-1021. Gillespie, Kate, Riddle, Liesl, Sayre, Edward and Sturges, David, ‘Diaspora Interest in Homeland Investment’, Journal of International Business Studies 30.3 (1999): 623-634. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Aki Harima Classification of Diaspora Entrepreneurship __________________________________________________________________ Harima, Aki, ‘Network Dynamics of Descending Diaspora Entrepreneurship: Multiple Case Studies with Japanese Entrepreneurs in Emerging Economies’. Journal of Entrepreneurship, Management and Innovation 10.4 (2014): 65-92. Kloostermann, Robert, ‘Mixed Embeddedness: (In)Formal Economic Activities and Immigrant Businesses in the Netherlands’. International Journal of Urban and Regional Research 23.2 (1999): 253-267. Kuznetsov, Yevgeny, Diaspora Networks and the International Migration of Skills: How Countries Can Draw on Their Talent Abroad. Washington DC: World Bank Publications, 2006. Leinonen, Johanna, ‘Money is Not Everything and that’s the Bottom Line: Family Ties in Transatlantic Elite Migrations’. Social Science History 36.2 (2012): 243268. Liu, Xiahui, Lu, Jianyong, Filatotchev, Igor, Buck, Trevor and Wright Mike, ‘Returnee Entrepreneurs, Knowledge Spillovers and Innovation in High-Tech Firms in Emerging Countries’, Journal of International Business Studies 41.7 (2009): 1183-1197. Nonaka, Ikujiro and Takeuchi, Hirotaka, The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford: Oxford University Press, 1995. OECD, ‘International Migration Outlook’, OECD Publishing Paris. 16 January 2016. DOI: http://dx.doi.org/10.1787/migr_outlook-2014-en Orozco, Manuel, ‘Globalization and Migration. The Impact of Family Remittances in Latin America’. Latin American Politics and Society 44.2 (2002): 41-66. O’Donnel, Aodheen, Gilmore, Audrey, Cummins, Darryl and Carson, David, ‘The Network Construct in Entrepreneurship Research: A Review and Critique’, Management Decision 39.9: 749-760. Rauch, James E and Trindade, Vitor, ‘Ethnic Chinese Networks in International Trade’, Review of Economics and Statistics 84.1 (2002): 116-130. Rubyutsa, Jules M, ‘The Role of Remittance in Development: The Case of Rwandan Diaspora’ Remittances’, Rwanda Journal 26.B (2012):120-132. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 70 71 __________________________________________________________________ Safran, William, ‘Diasporas in Modern Societies: Myths of Homeland and Returne’, A Journal of Transnational Studies 1.1 (1991): 83-99. Salaff, Janet W., Greve, Arent, Wong, Siu-Lun, and Li Ping, Lynn Xu, ‘Ethnic Entrepreneurship, Social Networks, and the Enclave’. Approaching Transnationalism: Transnational Societies, Multicultural Contacts, and Imagining of Home. Ed. Brenda Yeoh, Tong Chee Kiong, and Michael Walter Charney (Kluwer Academic Publishers, Boston, 2003): 61-82. Saxenian, AnnaLee, ‘From Brain Drain to Brain Circulation: Transnational Communities and Regional Upgrading in India and China’, Studies in Comparative International Development 40.2 (2005): 33-61. Slotte-Kock, Susanna and Coviello, Nicole, ‘Entrepreneurship Research on Network Process: A Review and Ways Forward’, Entrepreneurship Theory and Practice 34.1 (2010): 31-57. Taylor, J. Edward, ‘The New Economics of Labour Migration and the Role of Remittances in the Migration Process’, International Migration 37.1 (1999): 63-88. Teferra, Damtew, ‘Brain Circulation: Unparalleled Opportunities, Underlying Challenges, and Outmoded Presumptions’. Journal of Studies in International Education 9.3 (2005): 229-250. Tung, Rosalie L, ‘Brain Circulation, Diaspora, and International Competitiveness’. European Management Journal 26.5 (2008): 298-304. Vemuri, Siva R., ‘Formation of Diaspora Entrepreneurs,’ ZenTra Working Paper in Transnational Studies No. 41/2014 (2014). Viewed on 18 August 2015, http://ssrn.com/abstract=2519432 or http://dx.doi.org/10.2139/ssrn.2519432 Yeoh, Brenda SA. and Khoo, Louisa-May, ‘Home, Work and Community: Skilled International Migration and Expatriate Women in Singapore’. International Migration 36.2 (1998): 159-186. Aki Harima is a research assistant and PhD candidate at the Chair in Small Business & Entrepreneurship (LEMEX) of the University of Bremen, Germany. Her research focus lies on transnational entrepreneurial activities of individuals and SMEs (Small and medium-sized enterprises). She has been investigating entrepreneurial activities of the Japanese diaspora in emerging and developing economies. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Aki Harima © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Mohammad B. Rana and Maria Elo Abstract The Multinational enterprises (MNE) are viewed as proactive global economic actors that enter new and emerging markets with an intentional strategy building on their inherent resources and firm-specific advantages. However, there are numerous actors involved at market entry-level who may constitute thresholds for the entry. Emerging markets tend to possess complex institutional contexts and thus may incorporate idiographic entry challenges. Our study presents two underexamined types of stakeholders as distinct actors related to emerging market entry process: diaspora and civil society. How did these actors influence the creation of international new venture (INV) – Grameenphone– in Bangladesh and the respective internationalization process? This embedded case study analyses and describes the stages of development, how Norwegian Telenor, American Gonophone, Japanese Marubini and Bangladeshi Grameen Bank created an INV named Grameenphone in Bangladesh, and how diaspora and civil society actors formed the primus motor and organizational capability base for this establishment and internationalization process, – which would not have happened without their market driving and enabling influence. The findings illustrate the central role of diaspora related innovation, motivation, knowledge, network and funding that supported this emerging market INV development. The study contributes to internationalization theory, transnational diaspora entrepreneurship and civil society research discovering their impact as necessary organizational capability for market entry. Key Words: Diaspora, civil society actor, multinational enterprise, internationalization process, transnational diaspora entrepreneurship, organizational capability, Bangladesh. ***** 1. Introduction MNEs tend to portray a rational1 and intended strategic behaviour in case of internationalisation. International business (IB) literatures argue that MNEs internationalisation is influenced by their strategic intent,2 ownership advantages,3 learning effect4 and the institutional opportunities5 in host and home contexts, postulating that MNEs are proactive global economic actors. Our chapter, instead, argues that diaspora member in collaboration with civil society (CS) actor influence MNE internationalisation in emerging market. We demonstrate that MNEs are not the market driver alone, emerging market diaspora also tend to appear as entrepreneurs, mediator, and catalyst, and act as a market © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Diaspora, Civil Society Actors and Emerging Market Entry Diaspora, Civil Society Actors and Emerging Market Entry __________________________________________________________________ driver in IB. As diasporas tend to connect to homeland civil society and institutions through social and cognitive network, they can capitalize on the local resources jointly with CS and institutional actors and create an interesting synergy. Diaspora members, i.e. diasporans, are often driven by homeland orientation and different motivations than those of the economic actors, and thus they are able to connect to both home- and host land business networks.6 They possess the contextual intelligence,7 entrepreneurial capability, global network, and often creative thinking, which allow diaspora members to access to scarce local resources. This capability of diaspora therefore complements MNE liability of newness and foreignness, and supplement MNEs organisational and managerial capability to internationalise and sustain in a foreign market context. The effect of diaspora on IB has been acknowledged,8 but sufficient attention has not been paid to investigate the mechanism and the degree to which diaspora play role in MNEs internationalisation. Studies reveal that diaspora affects cross-border investment,9 plays catalytic role in creating home grown MNEs in China,10 provides knowledge and capital resources to Indian software firms to internationalise to USA,11 and acts as change agent in institutions.12 However, studies neglected how diaspora can influence and guide MNEs to internationalise to an emerging market in which diaspora plays lead role to create an international new venture (INV) in collaboration with CS actor. In this chapter we answer the question how did diaspora and civil society actors influence the creation of an INV (i.e. Grameenphone) and affect the respective internationalisation of an MNE in Bangladesh? Both Diaspora and CS actors complemented the organisational capability of MNE that eventually affected MNEs internationalisation and INV creation. Our chapter presents a new perspective in which MNE internationalisation has been illustrated as a reactive phenomenon while diaspora played the proactive role in the internationalisation process. MNE’s learning, which is complemented by diaspora and CS actor’s collaboration at the development stage, literary began to effect after internationalisation to Bangladesh. Emergent actors (i.e. diaspora & CS actors) affecting internationalisation of MNEs in emerging markets add-on a new perspective in IB literature. This is the first empirical and descriptive study that examines the role of diaspora together with CS actors in the internationalization of MNEs in emerging markets. Using a single embedded case study - Grameenphone Limited, Bangladesh - we bring a new perspective, develop propositions, and illustrate previously neglected mechanisms of MNE internationalisation in emerging market. Our chapter contributes to the internationalisation and international entrepreneurship literature, and illustrates the impact of transnational diaspora and civil society on MNEs organizational capability, leading to internationalisation in emerging markets. The case is theoretically relevant and interesting as Grameenphone (GP) is an international-new-venture (INV) in Bangladesh while its ownership, initially, © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 74 75 __________________________________________________________________ comprised Telenor from Norway, Grameen Telecom - a sister concern of Grameeen Bank (NGO) from Bangladesh, Gonophone from USA- founded by a Bangladeshi diaspora in USA- Mr. Iqbal Quadir, and Marubini- a trading company from Japan. The idea and initiative of setting this INV in Bangladesh was made by Iqbal Quadir. Today, Grameenphone is the largest telecommunication service provider in Bangladesh with over 50 million consumers.13 2. Overview of the Literature There are various theories explaining the factors that influence internationalization and forms of internationalization from inward to outward situation.14 Numerous forces (i.e. firm and institutional) tend to shape the capabilities of MNEs in the process of foreign market entry.15 Entrepreneurial activities and capabilities of MNEs, however, are the essential building blocks in internationalisation.16 Taking this view, our chapter focuses on and integrates two neglected domains that affect internationalisation: transnational diaspora and civil society into the conceptual understanding of internationalisation of MNEs. Actors from these two domains play significant roles and complement MNE organisational capability for internationalisation. Using a process view of internationalisation17 we have coded the information from the international new venture (INV) of Grameenphone, Bangladesh. In the next chapter results and discussion illustrate how diaspora and civil society actors complement the organisational capability of Telenor and how Telenor made reactive internationalisation to Bangladesh influenced by Diaspora– i.e. Iqbal Quadir. 3. Discussion Our findings present a strong evidence for the enabling role and effect of diaspora member in the foreign market entry of Telenor and subsequently the development of INV. Enabling roles of diaspora member (i.e. Iqbal Quadir) appear to be a transnational entrepreneur and a manager that planned the business model, led the consortium, convinced and guided Telenor and CS actor i.e. Grameen Bank for the creation of INV in Bangladesh. Moreover, role of CS actor, particularly Nobel Laureate Professor Muhammad Yunus (founder of Grameen Bank) also appears to be both a complementary and entrepreneurial in INV creation and operation. However, we do not rule out the enabling role of the state as to how it also created a new rule for awarding new licences of telecoms, nor do we claim that Telenor management did not do anything for the internationalisation in Bangladesh. We rather illustrate that MNE appeared to be a reactive mover in the internationalisation and INV creation in which the lead role was played by primarily diaspora member and then CS actor. Non-market actors’ resources, network, and entrepreneurial orientation18 complemented the organisational capability of MNE in creating and operating INV in Bangladesh. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Mohammad B. Rana and Maria Elo Diaspora, Civil Society Actors and Emerging Market Entry __________________________________________________________________ The Effects of Diaspora Involvement: The key effect of diaspora originates in the pre-internationalization phase of INV, and this is the diaspora-driven perspective, knowledge, and expertise that stimulate the perception of the idea in the first place. Iqbal Quadir is a highly-qualified elite diasporan, presently located at MIT in the USA, but it is particularly his Bangladeshi origin that allows him to understand the needs behind this business idea generation and explore its feasibility, which would have been quite impossible for a local Bangladeshi or for a foreign venture without the contextual understanding of the market. He also acts in multiple professional networks and may connect to CS actors both at local and global levels, such as Prof. Yunus from Bangladesh and Mailman from USA, to find support for his idea. Interestingly, until stage– 3 (i.e. stage-1: firm’s management is unaware of the opportunity, stage-2: firm management is not interested; Stage-3: Management is not committed, but willing to explore the unsolicited offer) it is only diaspora resources, commitment, and managerial competency that drive the development of Grameenphone. The creation of the business model stimulated by the COW-concept was clearly an innovation by diaspora member, its knowledge and market-specific understanding. And this indicates the ‘opportunity identification’ dimension of the capability concept. This innovation and development phase illustrates well the positive effects that brain circulation, even brain drain, may generate towards homeland development.19 Quadir became a returnee due to this business venture, and this dimension of his active involvement indicated the ‘Kuznetzovian’ virtuous innovation cycle – effects on his country of origin.20 Based on the substantial risk and commitment requirements, we deduce that this kind of venture was only possible due to his diasporanness (i.e. leading to multiple embeddedness and transnational social network) and strong intrinsic motivation.21 This would not have continued as a classical foreign venture building on foreign direct investments had there not been Quadir type diaspora taken the initiative with such high commitment. The market entry phase of internationalization illustrates how the diaspora resources and capabilities set up by Quadir function as glue and facilitating force in business planning and acting among the various stakeholders. Diaspora’s role and involvement in Telenor’s entry in Bangladesh was central. Quadir’s homelandbased involvement triggered his family repatriation, which is another component of localised commitment. The experience and knowledge resources from host and other foreign countries are orchestrated synergistically in order to form a functional consortium and business model, and it is the diaspora knowledge that is guiding this allocation, not the ownership constellation. The role of diaspora in this regard illustrates how it complemented Telenor to seize the opportunities available in Bangladeshi market. It further indicates that Quadir’s personal involvement and guidance to Telenor – in the process of setting up INV–helped coordinate and control assets, and manages threats appearing from the system void and market void of Bangladesh.22 © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 76 77 __________________________________________________________________ Diaspora networks play a very direct role in enabling the entry when the institutions become impediments, as the connections of Prof. Yunus can overcome the entry problems. The diaspora actor of this case is able to connect to the involvement of an NGO who has complementary resources (i.e. distribution network, consumer base, credit programmes, management capability to organise the village phone programme) and similar vision (i.e. local development). Diaspora actor had the contextual intelligence on the key CS actor who possessed social network and power, and he knew how to motivate CS actor to involve in the consortium. Naturally, the entering consortium was new to Bangladeshi market but the business plan and guidance made by diaspora member complemented the organisational capability of INV to have rapid growth in the early stage. The foreign nature of this consortium was hybrid but the diasporic member smoothen the entry process by alleviating its foreignness. In the post-entry phase the ‘building of the invisible leg’ starts in real terms and here the unique knowledge inherent in the consortium is vital. The diaspora knowledge of market-context and respective preferences was employed for marketing, strategy and financial management, while MNE’s management competence was employed for establishing scientific management of the operation. The differences seen in finance plans illustrate the discrepancy of foreign and diasporic views and insights. In this stage, diaspora’s role directly affects MNEs to reconfigure its asset base and supplementing MNE to enhance its organisational capability. For example, the idea of applying for loan to IFC and its management was solely handled by Quadir, although Telenor disagreed with the plan. However, Telenor latter realised the effectiveness of Quadir’s plan. As the diasporic primus motor Mr. Quadir sells his shares, the post-entry problems start to increase. We identify multiple roles and tasks in which the diaspora dimension of Quadir has been evident and significant, and potentially, it has also played a role as a threshold taking the project to its next step. Interestingly, after the ownership change Quadir and his family migrate again to the USA where he continues his work on finance and academia. The findings illustrate not only ‘brain’ effects such as knowledge and expertise, but also motivation and capabilities that related to his diasporanness. Thus, we develop the following propositions for future research: Proposition- I: Resources of high-skilled transnational diaspora actors have a positive effect on business-innovation and concept development of a venture, and may boost its success via reduced foreignness. Proposition- II: High-skilled diaspora involvement in INV has a positive effect on organizational capabilities of MNE for entry and internationalisation in emerging markets; not just on diaspora entrepreneurship-firm internationalisation. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Mohammad B. Rana and Maria Elo Diaspora, Civil Society Actors and Emerging Market Entry __________________________________________________________________ The Effects of CS Involvement: The civil society was involved throughout the planning of INV, taking its interests directly into consideration. Although the impact of CS in INV creation was not as active as it was by diaspora at the preinternationalisation phase, its commitment and resource sharing with MNE directly affected the organisational capability of MNE and creation of INV. CS directly affected the credibility of INV, because when Prof. Yunus agreed to join the INV, Telenor and other partners got confidence on the project. It is one of the crucial requirements of a successful INV creation that investors have high trust on the feasibility of the venture. Yunus’s local and global reputation helped build that trust. His local network with the government, at that time, helped INV to get a telecom licence. The most important contribution of CS was that it provided an organisational platform (by offering a job) and identity to diaspora member to organise INV creation in Bangladesh. This is because Quadir spent all his savings on organising the INV and ran out of money to maintain his family. From capability point of view, CS did not contribute to the opportunity identification, but it certainly shared its existing resources to INV in a significant way. GB provided consumer credit to its members (typically poor women) to buy cell phone from GP, GTC– its sister company– sold talking minutes and provided post-sale service throughout the rural areas of Bangladesh. In a word it managed the entire village phone project. However, GB invested in the INV when diaspora and MNE were concerned about the availability of capital for the INV in Bangladesh. This indicates that CS helped Telenor to seize opportunities in the market and reconfigure the resource base. Further, global CS actor–Open society foundation– provided an interest free loan of $10 million to GB for creating GTC, so that GB can participate in the INV. This illustrates strong evidence that CS from either local or global context complement INV creation and thus directly affect the organisational capability and internationalisation of MNE to emerging markets.23 Thus, the proposition we develop is: Proposition- III: Involvement of civil society actor in INV or with MNE helps develop innovative business idea and complements MNE/ INV’s organisational capability to entry and sustain in a complex emerging market context. 4. Conclusion This internationalization process seems to be strongly diaspora-driven, as if diasporanness was the ‘hormone system’ or primus motor of this entity. If the diaspora actor was taken out of the process, there would have been no internationalization process despite the international nature of the partners– i.e. Norwegian Telenor, American Gonophone, Japanese Marubini and Bangladeshi Grameen Bank. The role of diaspora actor directly complemented the © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 78 79 __________________________________________________________________ organizational capability of MNEs, while involvement of CS actor critically enabled the entry and creation of INV. Notes 1 Simon Collinson and Glenn Morgan, eds. Introduction, Images of the Multinational Firm (New York: Wiley, 2009), in particular see pages 1-22. 2 Christoffer Bartlett, Sumantra Ghoshal and Julian Birkinshaw, Transnational Management: Text, Cases and Readings in Cross Border Management. 4th ed. (Burr Ridge: McGraw-Hill, 2003). 3 John H. Dunning, ‘The Eclectic Paradigm of International Production: A Restatement and Some Possible Extensions’, Journal of International Business Studies 19.1(1988): 1-31; Lorraine Eden and Li Dai, ‘Rethinking the O in Dunning’s OLI/Eclectic Paradigm’, Multinational Business Review 18.2 (2010): 13-33. 4 Jan Johanson and Jan-Erik Vahlne, ‘The Internationalisation Process of the Firm: A Model of Knowledge Development and Increasing Foreign Market Commitment’, Journal of International Business Studies 8.2. (1977): 23–32. 5 John Cantwell, John Dunning and Sarianna Lundan, ‘An Evolutionary Approach to Understanding International Business Activity: The Co-Evolution of MNEs and the Institutional Environment’, Journal of International Business Studies 41 (2010): 567–586. 6 cf. Yevgeni Kuznetsov, ‘Mobilizing Intellectual Capital of Diasporas: From the First Movers to a Virtuous Cycle’, Journal of Intellectual Capital 9.2 (2008): 264– 282; Jennifer Brinkerhoff, Digital Diasporas: Identity and Transnational Engagement, (New York: Cambridge University Press, 2009); Masaaki Kotabe, Liesl Riddle, Petra Sonderegger and Florian Täube, ’Diaspora Investment and Entrepreneurship: The Role of People, Their Movements, and Capital in the International Economy’, Journal of International Management 1.19 (2013): 3-5. 7 See more in Tarun Khanna, ‘Contextual Intelligence’, Harvard Business Review 92.9 (2014): 58-68. 8 e.g. Maria Elo, ‘Diaspora Entrepreneurs in and from an Emerging Market: Narratives from Uzbekistan’, (paper presented at the 12th Vaasa International Business Conference, Vaasa, Finland, August 21-23, 2013); and Maria Elo, ‘Diaspora Networks in International Business: A Review on an Emerging Stream of Research’, Handbook on International Alliance and Network Research, edited by Jorma Larimo, Niina Nummela and Tuija Mainela, 13-41, Cheltenham: Edward Elgar, 2015. 9 Kate Gillespie, Liesl Riddle, Edward Sayre and David Sturges, ‘Diaspora Interest in Homeland Investment’, Journal of International Business Studies 30.3 (1999): 623-634. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Mohammad B. Rana and Maria Elo Diaspora, Civil Society Actors and Emerging Market Entry __________________________________________________________________ 10 Ravi Ramamurti, ‘Developing Countries and MNEs: Extending and Enriching the Research Agenda’, Journal of International Business Studies 35.4 (2004): 277283. 11 Devesh Kapur and Ravi Ramamurti, ‘India’s Emerging Competitive Advantage in Services’, The Academy of Management Executive 15.2 (2001): 20-32. 12 Liesl Riddle and Jennifer Brinkerhoff, ‘Diaspora Entrepreneurs as Institutional Change Agents: The Case of Thamel.com’, International Business Review 20.6 (2011): 670-680. 13 For details on Grameenphone case, see Daniel Isenberg, I Knoop and David Lane, Iqbal Quadir, Gonophone, and the Creation of Grameenphone (Bangladesh), (Boston: Harvard Business School Publishing, 2007). 14 e.g. Lawrence Welch and Reijo Luostarinen, ‘Inward-Outward Connections in Internationalisation’, Journal of International Marketing 1.1 (1993): 44-56; Richard Fletcher, ‘A Holistic Approach to Internationalisation’, International Business Review 10.1 (2001): 25-49. 15 e.g. John H. Dunning, ‘The Eclectic Paradigm of International Production: A Restatement and Some Possible Extensions’, Journal of International Business Studies 19.1 (1988): 1-31; John Cantwell, John H. Dunning and Sarianna M. Lundan, ‘An Evolutionary Approach to Understanding International Business Activity: The Co-Evolution of MNEs and the Institutional Environment’, Journal of International Business Studies 41 (2010): 567–586. 16 Olli Kuivalainen, Sanna Sundqvist and Per Servais, ‘Firms’ Degree of BornGlobalness, International Entrepreneurial Orientation and Export Performance’, Journal of World Business 42.3 (2007): 253-267. 17 see, Warren J. Bilkey and George Tesar, ‘The Export Behavior of Smaller-Sized Wisconsin Manufacturing Firms’, Journal of International Business Studies 8.2 (1977): 93-98; Johanson and Vahlne, ‘The Internationalisation Process of the Firm – A Model of Knowledge Development and Increasing Foreign Market Commitment’, 23–32; Michael R. Czinkota, Export Development Strategies: US Promotion Policy (New York: Praeger, 1982) 18 Ari Jantunen, Kaisu Puumalainen, Sami Saarenketo and Kalevi Kyläheiko, ’Entrepreneurial Orientation, Dynamic Capabilities and International Performance’, Journal of International Entrepreneurship 3.3 (2005): 223-243. 19 cf. Rosalie Tung, ‘Brain Circulation, Diaspora, and International Competitiveness’, European Management Journal 26 (2008): 298–304. 20 Yevgeni Kuznetsov, ed. Diaspora Networks and the International Migration of Skills: How Countries Can Draw on Their Talent Abroad (Washington: DC, World Bank Publications, 2006); Kuznetsov, ‘Mobilizing Intellectual Capital of Diasporas: From the First Movers to a Virtuous Cycle’, 264–282. 21 Liesl Riddle, ‘Diasporas: Exploring Their Development Potential’, Journal of Microfinance/ESR Review 10.2 (2008): 28-35; Liesl Riddle, George. A Hrivnak, © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 80 81 __________________________________________________________________ and Tjai M. Nielsen, ‘Transnational Entrepreneurs in the Emerging MarketsBridging International Divides’, Journal of International Management 16 (2010): 398–411. 22 Mohammad B. Rana, ‘Rethinking Business System Theory from the Perspective of Civil Society, Transnational Community, and Legitimacy: Strategies of European MNCs in Bangladesh’, (PhD Thesis (Unpublished), International Business Centre, Aalborg: Aalborg University, Denmark, 2014) 23 Mohammad Rana, Svetla T. Marinova and Olav J. Sørensen, ‘Legitimacy Strategy in Institutional Multiplicities: Has Institutionalism Forgotten Institutional Void and Civil Society in International Business?’ (paper presented at European Academy of International Business (EIBA) Conference, Uppsala, Sweden, December 11-13, 2014). Bibliography Barnard, Helena and Catherine Pendock. ‘To Share or not to Share: The Role of Affect in Knowledge Sharing by Individuals in a Diaspora’. Journal of International Management 19.1 (2012): 47-65. Bartlett, Christopher A., Sumantra Ghoshal, and Julian Birkinshaw. Transnational Management: Text, Cases and Readings in Cross Border Management. 4th ed. Burr Ridge: McGraw-Hill, 2003. Bilkey, Warren. J., and George Tesar. ‘The Export Behavior of Smaller-Sized Wisconsin Manufacturing Firms’. Journal of International Business Studies 8.2 (1977): 93-98. Brinkerhoff, Jennifer. Digital Diasporas: Identity and Transnational Engagement. New York: Cambridge University Press, 2009. Cantwell, John., John H. Dunning and Sarianna M. Lundan. ‘An Evolutionary Approach to Understanding International Business Activity: The Co-Evolution of MNEs and the Institutional Environment’, Journal of International Business Studies 41 (2010): 567–586. Czinkota, Michael. R. Export Development Strategies: US Promotion Policy. New York: Praeger, 1982. Collinson, Simon and Glenn Morgan, eds. Multinational Firm, New York: Wiley, 2009. Introduction, Images of the © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Mohammad B. Rana and Maria Elo Diaspora, Civil Society Actors and Emerging Market Entry __________________________________________________________________ Dunning, John. H. ‘The Eclectic Paradigm of International Production: A Restatement and Some Possible Extensions’. Journal of international business studies 19.1 (1988): 1-31. Eden, Lorraine and Li Dai. ‘Rethinking the O in Dunning’s OLI/Eclectic Paradigm’, Multinational Business Review 18.2 (2010): 13-33. Elo, Maria. ‘Diaspora Entrepreneurs in and from an Emerging Market: Narratives from Uzbekistan’. Paper presented at 12th Vaasa International Business Conference, Vaasa, Finland, August 21-23, 2013. ———. ‘Diaspora Networks in International Business: A Review on an Emerging Stream of Research’, Handbook on International Alliance and Network Research, eds. Jorma Larimo, Niina Nummela and Tuija Mainela, 13-41, Cheltenham: Edward Elgar, 2015. Fletcher, Richard. ‘A Holistic Approach to Internationalisation’. International Business Review 10.1 (2001): 25-49. Gillespie, Kate, Liesl Riddle, Edward Sayre and David Sturges. ‘Diaspora Interest in Homeland Investment’. Journal of International Business Studies 30.3 (1999): 623-634. Isenberg, Daniel, I Knoop and David Lane. Iqbal Quadir, Gonophone, and the Creation of Grameenphone (Bangladesh), Boston: Harvard Business School Publishing, 2007. Jantunen, Ari, Kaisu Puumalainen, Sami Saarenketo and Kalevi Kyläheiko. ‘Entrepreneurial Orientation, Dynamic Capabilities and International Performance’. Journal of International Entrepreneurship 3.3 (2005): 223-243. Johanson, Jan and Jan-Erik Vahlne. ‘The Internationalisation Process of the Firm: A Model of Knowledge Development and Increasing Foreign Market Commitment’. Journal of International Business Studies 8.2 (1977): 23–32. Kapur, Devesh and Ravi Ramamurti. ‘India’s Emerging Competitive Advantage in Services’. The Academy of Management Executive 15.2 (2001): 20-32. Khanna, Tarun. ‘Contextual Intelligence’, Harvard Business Review, 92.9 (2014): 58-68. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 82 83 __________________________________________________________________ Kotabe, Masaaki, Liesl Riddle, Petra Sonderegger and Florian A. Täube. ‘Diaspora Investment and Entrepreneurship: The Role of People, Their Movements, and Capital in the International Economy’. Journal of International Management 1.19 (2013): 3-5. Kuivalainen, Olli, Sanna Sundqvist and Per Servais. ‘Firms’ Degree of BornGlobalness, International Entrepreneurial Orientation and Export Performance’. Journal of World Business 42.3 (2007): 253-267. Kuznetsov, Yevgeni, ed. Diaspora Networks and the International Migration of Skills: How Countries Can Draw on Their Talent Abroad. Washington: DC, World Bank Publications, 2006. Kuznetsov, Yevgeni. ‘Mobilizing Intellectual Capital of Diasporas: From the First Movers to a Virtuous Cycle’. Journal of Intellectual Capital 9.2 (2008): 264–282. Ramamurti, Ravi. ‘Developing Countries and MNEs: Extending and Enriching the Research Agenda’. Journal of International Business Studies 35.4 (2004): 277-283. Rana, Mohammad. B. ‘Rethinking Business System Theory from the Perspective of Civil Society, Transnational Community, and Legitimacy: Strategies of European MNCs in Bangladesh’, PhD Thesis (Unpublished), International Business Centre, Aalborg, Aalborg University, 2014. Rana, Mohammad B., Svetla T. Marinova and Olav J. Sørensen. ‘Legitimacy Strategy in Institutional Multiplicities: Has Institutionalism Forgotten Institutional Void and Civil Society in International Business?’. Paper presented at European Academy of International Business (EIBA) Conference, Uppsala, Sweden, December 11-13, 2014. Riddle, Liesl. ‘Diasporas: Exploring Their Development Potential’. Journal of Microfinance/ESR Review 10.2 (2008): 28-35. Riddle, Liesl and Jennifer Brinkerhoff. ‘Diaspora Entrepreneurs as Institutional Change Agents: The Case of Thamel.com’. International Business Review 20.6 (2011): 670–680. Riddle, Liesl, George. A. Hrivnak and Tjai M. Nielsen. ’Transnational Entrepreneurs in the Emerging Markets: Bridging International Divides’. Journal of International Management 16 (2010): 398-411. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Mohammad B. Rana and Maria Elo Diaspora, Civil Society Actors and Emerging Market Entry __________________________________________________________________ Tung, Rosalie. ‘Brain Circulation, Diaspora, and International Competitiveness’. European Management Journal 26 (2008): 298–304. Welch, Lawrence and Reijo Luostarinen. ‘Inward-Outward Connections in Internationalisation’. Journal of International Marketing 1.1 (1993): 44-56. Mohammad B. Rana holds a PhD in International Business (IB) from International Business Centre (IBC), Aalborg University, Denmark, an MSc in IB from the University of Stirling, UK, and an MBA in Marketing from the University of Rajshahi, Bangladesh. He is an Assistant Professor of International Business at the IBC, Aalborg University. His research lies in institutionalism and business systems, MNE strategies in emerging markets, and internationalisation of firms. Maria Elo holds a PhD in Economics, Åbo Akademi University, Finland. She is a post-doctoral researcher at Turku School of Economics, Finland and a Migration Fellow at the Institute of Migration. She is the founder and leader of the Diaspora Networks in International Business- research platform. Her research focuses on international business and diaspora. Her work is published in books and journals, such as Industrial Marketing Management. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 84 Diaspora Networks, Roles and Social Capital © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Part III © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Erez Katz Volovelsky Abstract During the last 23 years, the numbers of Jewish entrepreneurs in Shanghai has increased. In the course of their business activities, the Jews practice and demonstrate their social and cultural capital in various ways. In this chapter, I present the social and cultural capital of the Jewish entrepreneurs in Shanghai. Key Words: Social capital, Cultural capital, Chabad, Shanghai, Judaism. ***** 1. Introduction Since the 19th century, Shanghai has supported a recognizable Jewish community. During World War II, a small number of Jews left Germany for Shanghai. These Jews enjoyed economic benefits and managed to establish themselves successfully. At that time there was no control on immigration; it was easy for Jews to enter Shanghai. The highest wave of Jewish immigration to Shanghai occurred in1939. Over the years, 20,000 Jews arrived in Shanghai. In1949, after the civil war, the Communist party took control of China and made life difficult for everyone, including the Chinese themselves. The Communists were specifically against Westerners (e.g., Americans. British, Australians) and gradually closed down or confiscated businesses, homes, and schools. Life came to a standstill for foreigners. As a result, they had no alternative but to leave, not just Shanghai, but China as a whole.1 Starting at the end of the 1970s, China started to open up to foreigners again; in 1992 Israel and China signed a diplomatic agreement and soon after that, the General Consulate of Israel was opened in Shanghai. The number of Israeli companies in Shanghai increased with a variety of services offered. Public companies and a growing number of private entrepreneurs opened various businesses in Shanghai. These entrepreneurs can be seen in trade, manufacturing, professional consulting, and others. Today, there are about 2500 Jews who live in Shanghai.2 They enjoy a rich Jewish cultural life based on four Chabad centres, Kehilat Shanghai (an organization of Liberal, Reform, Conservative, Reconstructionist, and unaffiliated Jews) and a Sephardic centre. Jews meet on a regular basis as well as on Jewish holidays. From time to time the Israeli consulate also organizes events for Jewish families and individuals who live in Shanghai.3 At present Shanghai is one of the largest cities in China (estimated population: over 24 million people in 2014) and it enjoys a direct controlled municipality. It is © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. The Impact of Social and Cultural Capital on Jewish Entrepreneurship Business Activities in Shanghai The Impact of Social and Cultural Capital on Jewish Entrepreneurship __________________________________________________________________ a global financial centre and a transport hub with the world's busiest container port.4 Today China is not an immigration country – foreigners generally are not eligible for citizenship. Therefore, they go there as sojourners. Siu defined a sojourner as ‘…a stranger who spends many years in his lifetime in a foreign country without being assimilated by it…’5 for the purpose of making money and returning to the home country. The Jews of Shanghai are a unique group of sojourner entrepreneurs and social and cultural capital play an important role in the way they build, manage and develop their business in Shanghai. 2. Social Capital Fukyuama, Baron and Markman, Laleh, Davidsson and Honig, and Putnam all describe the creation of social capital through the connection of some people with the purpose of cooperation.6 This connection assists entrepreneurs in achieving their business goals. Putman adds the idea of two components that arise from social capital: reciprocity and trustworthiness.7 According to Bourdieu, social capital consists of the financial and informational resources available in relational networks that provide the owner of social capital competitive advantages (cited in Gedajlovic, Honig, Moore, Payne, and Wright).8 According to Savioli, there are three dimensions in social capital. There are (1) structural dimensions which are social relations shaped by organizations, institutions and the modes of leadership; (2) relational dimensions which consist of trust, norms and identity among the members; and (3)cognitive dimensions whereby members in the same social group share the same mental processes (thanks to the same language, stories and culture).9 Putman emphasizes that social capital is built through connections between individuals who offer reciprocity and trust.10 In order for a society to be rich in social capital, the individuals who build it need to be in a dense network of social relations. Jack and Anderson talk about social capital as a process that links individuals, so that networks are a series of bridges that link people.11 Coleman12 claims that like any kind of capital, social capital needs to be renewed or it would diminish. Coleman adds that social capital can take on three forms: (1) obligations and expectations which depend on the trustworthiness of the social environment; (2) the capacity of information to flow through the social structure in order to provide a basis for action; and (3) the existence of norms accompanied by effective sanctions.13 Unlike Coleman, who presents a more sociological point of view and Putnam who presents a political perspective, Fukuyama’s contribution to the social capital theory is a focus on trust.14 It can be noted that whereas Coleman and Bourdieu consider the individual as the one who develops social capital, Putnam talks about communities that develop social capital: ‘…networks, norms, and trust that enable participants to act together more effectively to pursue shared objectives’.15 © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 88 89 __________________________________________________________________ According to Adler and Kwon, these are the areas where social capital impacts: - Influences career success. Helps workers find jobs. Relieves inter-unit resource exchanges and product innovation. Reduces turnover rates, eases entrepreneurship and the opening of start-up companies. Intensifies the relations with the suppliers, regional production networks and inter-firm learning.16 Jewish social capital is actualized in various ways among the Jews in Shanghai; the following social places and opportunities (which represent occasions for redeeming social capital) exist in Shanghai and are for the most part closed to non-Jewish people: religious clubs (e.g. Kehilat Shanghai, the Jewish Sephardic community, the Chabad centres, the trade centre [associated with the Israeli consulate], social meetings in Israeli cuisine restaurants and other social meetings organized by the Israeli/Jewish community). No doubt the three Chabad locations in Shanghai (Century Park Area, Jing An Area, Hong Qiao Area) are the most powerful and influential sources of social capital for the Jews in Shanghai; they organize Friday night dinners on a weekly basis where only Jewish people (both religious and secular) can participate. These dinners are an excellent opportunity to meet people and exchange useful contacts and ideas. Some of the people who go to the events which are organized by Chabad do not practice Judaism in their home countries but knowing there is a Chabad organization where they live increases their self- esteem. Chabad runs educational programmes for children of different ages on Sundays and during the summer time. In addition to the educational programmes, it gives the parents an opportunity to meet and exchange ideas and information. Interestingly, although other western religions are recognized by the Chinese government, Judaism is not. Religious services take place at other venues, but not in the synagogue in Shanghai which is controlled by the government and opened at the initiative of the Chinese authorities for official visits and events. From the perspective of entrepreneurship, the Chabad organization in Shanghai is very interesting as it is an example of enclave entrepreneurship.17 It provides various religious services only to Jewish people: Shabbat and holidays meals and services, kosher food services (an online mini market, the Shanghai Jewish Centre Restaurant in the Hong Qiao area, and a snack corner in town). The Rabbis maintain their centres through their salaries as kosher food inspectors and donations. Their contacts with the host society are limited to non-business issues. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Erez Katz Volovelsky The Impact of Social and Cultural Capital on Jewish Entrepreneurship __________________________________________________________________ 3. Cultural Capital According to Edewor and Aluko, culture should be regarded as ‘the set of distinctive, spiritual, material, intellectual and emotional features of society or a social group, and that it encompasses, in addition to art and literature, lifestyle, way of living together , values systems, traditions and beliefs’.18 According to Bourdieu, cultural capital is one of the three main forms of capital that people possess (The two others are social capital and symbolic capital). Cultural capital exists in the following forms: - - Embodied culture capital manifests itself in the aesthetic, cognitive and moral preferences, propensities, standards, norms, routines and habits that govern the collective behaviour of individuals. Objective cultural capital is expressed in cultural goods and objects such as works of art, books, machines and instruments. Institutional cultural capital involves places of learning where knowledge may be acquired and credentials obtained.19 4. Cultural Capital and Business There is considerable diversity both between and within immigrants groups, and a variety of circumstances affect not only the quality and quantity of the cultural resources that individuals have at their disposal but also the extent to which they are able to draw on them for economic advantages. Watts, Trlin, White and North mention age, gender, social class, education and family situation as some of the factors that have a bearing on the possession of or access to cultural capital.20 There are a number of culturally related resources that produce economic outcomes:21 1. Multilingual language skills: immigrants who speak an additional language (besides English) can cater to the needs of local ethnic communities but also in promoting trade links and tourism ventures involving countries where the languages are spoken. 2. Educational background: immigrants may have gained advanced business qualifications and professional training pre-migration. 3. Work experience: immigrants with pervious business experience in their country of origin, (or in other countries where they have resided) are likely to possess insights into the business environment in these countries, including © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 90 91 __________________________________________________________________ knowledge of the regulatory systems involved as well as an understanding of the cultural context in which business operates. 4. Family and friendship connections in countries of origin: immigrants with extensive networks of family and friends in their home countries. These connections and networks have competitive potential in assessing marketing opportunities as well as in making connections with suppliers and clients. 5. Links with co-ethnics in the host country: ties with those whom they have cultural affinity in the host country can provide support and encouragement for immigrants embarking on entrepreneurial activities. Contact is made through ethnic associations, church groups and the rest may be a source of advice and, in some cases, financial assistance. This is particularly relevant to Jews in Shanghai who meet in exclusive places like in Chabad centres or the Israeli Business Centre (which is associated to the General Consulate) and they exchange ideas, information about the host society regulations and might meet people who later can assist them financially. 6. Attitudes, values and beliefs. The cultural backgrounds of immigrants may favour business enterprise through diligence, integrity and preparedness to take calculated risks. The Halabis Jews, whose origins are in Syria, encourage their offspring to enter business activities rather than complete university studies. This phenomenon is unusual among the Jewish sojourners, but presents an example of the diversity of the Jewish community. Judaism has a long rich history on issues in business ethnics and business laws. Over 100 of the 613 Jewish commandments that have been set out in the Bible (Jewish Torah) deal with matters of economic life. Orthodox Jews follow these 613 commandments strictly. However, conservative Jews (those who identify with this stream of Judaism have varying degrees of observance of tradition) and those Jews who shape their life by contemporary secular ethical precepts (and pay only occasional attention to the tradition) are also influenced by some of these commandments. Green lists some of the most important of these: 1. The legitimacy of business activity and profit: As long as the business is according to the framework of the Jewish religious and ethical norms, there are no laws/regulations © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Erez Katz Volovelsky The Impact of Social and Cultural Capital on Jewish Entrepreneurship __________________________________________________________________ 2. 3. 4. 5. 6. 7. against purchasing items and there is an understanding that commercial activity may bring profits. Social welfare: There is the idea of giving economic support to the needy (widows, orphans, elderly people. etc.) Limits on prices and reasonable profits to protect consumers from exploitation: There are prohibitions on lending at interest among co-religionists and the importance of protecting the natural environment. Importance of human life: There is a prohibition against the endangerment of human life and encouragement to make efforts to prevent harm to others. Protecting consumers from harm: There is a prohibition against selling of products which may endanger consumers. Avoiding fraud and misrepresentation: There is an insistence on honesty and a prohibition against active deception. Judaism permits and approves of business activity conducted within a framework of religious and ethical norms. In Judaism there is no tradition of asceticism and/or mistrust of material goods and commercial life. It is allowed and legitimate to be involved in the global business world and of course it is an option to earn money.22 In addition to the 613 commandments, the Talmud, another Jewish source for observance, adds to the social welfare legislation with some of the following points: 1. Limits are put on prices and profits: clients should not be exploited 2. Protecting clients: prohibition from selling a client a product which is damaged or/and might harm the client. The seller is responsible for the products sold even beyond the written time of the guarantee. 3. Avoiding deception and misrepresentation: a seller needs to perform with honesty and disclose all needed information to the client.23 Eight Basic principles of Jewish business ethics are proposed by Prof. David Golinkin24 These include the use of accurate weights and measures. This rule comes from the Biblical book of Leviticus (19:35-36): ‘You shall not falsify measures of length, weight, or capacity. You shall have an honest balance, an honest weight…’ Other principles include a limit on profits, injunctions against deception in general and false labelling in particular, and injunctions against all © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 92 93 __________________________________________________________________ kinds of fraud. Finally, there are principles that indicate the need to treat clients with respect and obey the local laws. 5. Jewish Cultural Capital in Shanghai According to the perspective of many Chinese who have had contact with Jews, the Jewish people are considered a broad-minded people; they are thought to be informed and educated (often with advanced academic and professional degrees). They are often known to have proven experience in business and relevant management fields. They have usually worked as managers at various levels of management for several years before they became entrepreneurs, very often in China but sometimes in other countries as well. This cultural capital as a common denominator creates a certain connection among the Jews that impacts on business development and entrepreneurship. My on-going research has revealed that socioeconomically, Shanghai Jews are very uniform. The social capital which is actualized in their many institutions and organizations is intricately intertwined with their cultural capital In general, the foreign entrepreneurs and the local Chinese business community do not mix. In this, Jews are much like their sojourner entrepreneur counterparts. They do not attempt to integrate into or participate in local Chinese culture. Like other sojourners, their cultural choices in entertainment and leisure time activities are western in flavour. However, Jews have their own niche within the sojourner community, with quality exclusive educational, cultural, and culinary programmes and events. 6. Conclusion The traditions, laws and customs of the Jews comprise their cultural capital. This cultural capital is mainly played out and practiced in the institutions, organizations and events that comprise the social capital of the Jews of Shanghai. For example, the Passover Seder, an example of cultural capital, is a religious event that takes place in many homes and Jewish centres in the city. It is a holiday/event that teaches about freedom, education, compassion, justice and many other values. The closed community life with its unique characteristics has created a form of Jewish social capital in Shanghai. This social capital is mainly seen in Chabad centres and in the Kehilat Shanghai where people gather on a regular occasions, pray together, eat and exchange ideas while building their networks. My current research aims at depicting the unique social and cultural capital of the Jewish sojourner entrepreneurs in Shanghai. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Erez Katz Volovelsky The Impact of Social and Cultural Capital on Jewish Entrepreneurship __________________________________________________________________ Notes 1 Yanjie Bian, Xiaoling Shu and John R. Logan, ‘Communist Party Membership and Regime Dynamics in China’, Social Forces 79.3 (2001): 805-841; Dalia Ofer, ‘The Israeli Government and Jewish Organizations: The Case of the Immigration of Jews from Shanghai’, Journal of Israeli History 11.1 (1990): 67-80 Sigmund Tobias, Strange Haven: A Jewish Childhood in Wartime Shanghai. (Champaign, Il: University of Illinois Press, 1999). 2 Interview, Shanghai Chabad Rabbi Shalom Greenberg, September 2015. 3 Chabad is an international Jewish Chassidic organization that has outreach as one of its main features. In many cities in every corner of the world Chabad maintains centres which serve students, travellers and the local population with Jewish social and cultural capital. It offers educational resources, kosher food, prayer services, wedding ceremonies, and holiday events. Due to its nature and objectives, the Chabad centre is closed to non-Jews. 4 ‘2014 Shanghai Economic and Social Development Statistical Bulletin [In Chinese]’, Shanghai Bureau of Statistics, 2015 February. Viewed on 5 January, [Shanghai Economic and Social 2016, 2014 Development Statistical Bulletin 2014]; ‘Ever wondered how everything you buy from China gets here? Welcome to the port of Shanghai - the size of 470 football pitches’, Mail Online.October 29, 2013. Viewed 5 January , 2016, http://www.dailymail.co.uk/news/article-2478975/Shanghai-port-worlds-busiesthandles-736m-tonnes-year.html; ‘Global Financial Centres Index 18’, The Financial Centres Future, September 2015, Viewed 1 January, 2016 http://www.longfinance.net/images/GFCI18_23Sep2015.pdf 5 P.C. Siu, ‘The Sojourner’, American Journal of Sociology 58.1 (1952): 34-44. 6 Francis Fukuyama, ‘Social Capital, Civil Society and Development’, Third World Quarterly 22.1 (2001): 7-20; Robert Baron and Gideon Markman, ‘Beyond Social Capital: The Role of Entrepreneurs’ Social Competence in Their Financial Success’, Journal of Business Venturing 18.1 (2003): 41-60; R.S. Laleh, ‘Study on Relationship between Social Capital and Entrepreneurship’, Journal of Basic and Applied Scientific Research 2.8 (2012): 7719-7726; Per Davidsson, and Bensen Honign, ‘The Role of Social and Human Capital among Nascent Entrepreneurs’, Journal of Business Venturing 18.3 (2003): 301-331; Robert D. Putnam, ‘The Strange Disappearance of Civic America’. 1995. Viewed on 1 August 2015. http://xroads.virginia.edu/~HYPER/DETOC/assoc/strange.html. 7 Putnam, ‘The Strange Disappearance of Civic America’. 8 Pierre Bourdieu, ‘The Forms of Capital’, Handbook of Theory and Research for the Sociology of Education, ed. John Richardson (New York: Greenwood, 1986), 241-258; Eric Gedajlovic, Bensen Honig, Curt B. Moore, Tyge Payne and Mike Wright, ‘Social Capital and Entrepreneurship: A Schema and Research Agenda’, Entrepreneurship Theory and Practice 37.3 (2013): 455-478. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 94 95 __________________________________________________________________ 9 Marco Savioli, ‘Social Capital, Institutions and Policy Making’. n.d. Viewed on 5 June 2015. http://amsacta.unibo.it/3945/1/SCpolicy.pdf. 10 Putnam, ‘The Strange Disappearance of Civic America’. 11 Sarah L. Jack, and Alistair R. Anderson, ‘The Effects of Embeddedness on the Entrepreneurial Process’, Journal Of Business Venturing 17.5 (2002): 467-487. 12 James Samuel Coleman, ‘Social Capital in the Creation of Human Capital’, American Journal of Sociology 94 (1988): 95-120. 13 Ibid., 95-120. 14 Putnam,‘The Strange Disappearance of Civic America’; Francis Fukuyama, ‘Social Capital, Civil Society and Development’, Third World Quarterly 22.1 (2001): 7-20. 15 Coleman, ‘Social Capital in the Creation of Human Capital’; Bourdieu, ‘The Forms of Capital’. 16 Paul S. Adler, and Seok Woo Kwon, ‘Social Capital: Prospects for a New Concept’, Academy of Management Review 27.1 (2002): 17-40. 17 Alejandro Portes and Robert Manning, ‘The Immigrant Enclave: Theory And Empirical Examples’. 2008 Viewed 5 August 2015. http://www.nyu.edu/classes/jackson/analysis.of.inequality/Readings/Portes%20%20Immigrant%20Enclave-Theory%20and%20Empirical%20Examples%20%2086.pdf. 18 Patricj A Edewor and Yetunde A Aluko. (2007). Diversity Management, Challenges and Opportunities In Multicultural Organizations. The International Journal of Diversity in Organizations, Communities & Nations 7.7 (2007): 189. 19 Bourdieu, ‘The Forms of Capital’. 20 Noel Watts, Andrew Trlin, Cynthia White, and Nicola North, ‘Immigrant Cultural Capital in Business: The New Zealand Experience’, Handbook Of Research On Ethnic Minority Entrepreneurship: A Co-Evolutionary View on Resource Management, ed. Leo-Paul Dana Cheltenham (UK: Edward Elgar Publishing, 2007), 729-743. 21 Watts, Trlin, White and North, ‘Diversity Management’, 731. 22 Ronald M. Green, ‘Guiding Principles of Jewish Business Ethics’, Business Ethics Quarterly 7.2. (1997): 21-30. 23 Ibid. 24 David, Golinkin, ‘Eight Basic Principles of Jewish Business Ethics’, 2003. Viewed on 17 August 2015. http://www.schechter.edu/insightIsrael.aspx?ID=59 © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Erez Katz Volovelsky The Impact of Social and Cultural Capital on Jewish Entrepreneurship __________________________________________________________________ Bibliography ‘2014 Shanghai Economic and Social Development Statistical Bulletin [In Chinese]’. Shanghai Bureau of Statistics. 2015 February. Viewed on 5 January, [Shanghai Economic and Social 2016. 2014 Development Statistical Bulletin 2014]. Adler, Paul S .and Seok Woo Kwon. ‘Social Capital: Prospects for a New Concept’. Academy of Management Review 27.1 (2002): 17-40. Baron, Robert and Gideon Markman. ‘Beyond Social Capital: The Role of Entrepreneurs’ Social Competence in Their Financial Success’. Journal of Business Venturing 18.1 (2003): 41-60. Bian, Yanjie, Xiaoling Shu, and John R. Logan. ‘Communist Party Membership and Regime Dynamics in China’. Social Forces 79. 3 (2001): 805-841. Bourdieu, Pierre. ‘The Forms of Capital’. Handbook of Theory and Research for the Sociology of Education, edited by John Richardson, 241-258. New York: Greenwood, 1986. Coleman, James Samuel. ‘Social Capital in the Creation of Human Capital’. American Journal of Sociology 94 (1988): 95-120. Davidsson, Per and Honig, Bensen. ‘The Role of Social and Human Capital among Nascent Entrepreneurs’. Journal of Business Venturing 18.3 (2003): 301-331. Edewor, Patricj A. and Yetunde A Aluko. Diversity Management, Challenges And Opportunities In Multicultural Organizations. The International Journal of Diversity in Organizations, Communities & Nations 7.7 (2007). ‘Ever wondered how everything you buy from China gets here? Welcome to the port of Shanghai - the size of 470 football pitches’.Mail Online.October 29, 2013. Viewed 5 January 2016, http://www.dailymail.co.uk/news/article-2478975/Shanghai-port-worlds-busiesthandles-736m-tonnes-year.html Fukuyama, Francis. ‘Social Capital, Civil Society and Development.’ Third World Quarterly 22.1 (2001): 7-20. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 96 97 __________________________________________________________________ Gedajlovic, Eric, Bensen Honig, Curt B. Moore, Tyge Payne and Mike Wright. Social Capital And Entrepreneurship: A Schema And Research Agenda. Entrepreneurship Theory and Practice 37.3 (2013): 455-478. ‘Global Financial Centres Index 18’. The Financial Centres Futures. 2015 September. Viewed 1 January, 2016 http://www.longfinance.net/images/GFCI18_23Sep2015.pdf Golinkin, David. ‘Eight Basic Principles of Jewish Business Ethics’. 2003. Viewed on 17 August 2015. http://www.schechter.edu/insightIsrael.aspx?ID=59 Green, Ronald M. ‘Guiding Principles of Jewish Business Ethics.’ Business Ethics Quarterly 7.2 (1997): 21-30. Jack, Sarah L., and Alistair R. Anderson. ‘The Effects of Embeddedness on the Entrepreneurial Process.’ Journal Of Business Venturing 17.5 (2002): 467-487. Laleh, R. S. ‘Study on Relationship between Social Capital and Entrepreneurship’. Journal of Basic and Applied Scientific Research 2.8 (2012): 7719-7726. Light, Ivan and Leo Paul Dana. ‘Boundaries of Social Capital in Entrepreneurship’. Entrepreneurship Theory and Practice 37.3 (2013): 603-624. Ofer, Dalia. ‘The Israeli Government and Jewish Organizations: The Case of the Immigration of Jews from Shanghai’. Journal of Israeli History 11.1 (1990): 6780. Portes, Alejandro, and Robert Manning. ‘The immigrant Enclave: Theory and Empirical Examples’. 2008 Viewed 5 August 2015. http://www.nyu.edu/classes/jackson/analysis.of.inequality/Readings/Portes%20%20Immigrant%20Enclave-Theory%20and%20Empirical%20Examples%20%2086.pdf. Putnam, Robert. D. ‘The Strange Disappearance of Civic America’. 1995. Viewed on 1 August 2015. http://xroads.virginia.edu/~HYPER/DETOC/assoc/strange.html. Tobias, Sigmund. Strange Haven: A Jewish Childhood in Wartime Shanghai. Champaign, IL: University of Illinois Press, 1999. Savioli, Marco. ‘Social Capital, Institutions and Policy Making’. n.d. Viewed on 5 June 2015. http://amsacta.unibo.it/3945/1/SCpolicy.pdf. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Erez Katz Volovelsky The Impact of Social and Cultural Capital on Jewish Entrepreneurship __________________________________________________________________ Siu, P. C. ‘The Sojourner’. American Journal of Sociology 58.1 (1952): 34-44. Watts, Noel, Andrew Trlin, Cynthia White, and Nicola North. ‘Immigrant Cultural Capital in Business: The New Zealand Experience’. Handbook Of Research On Ethnic Minority Entrepreneurship: A Co-Evolutionary View on Resource Management, edited by Leo-Paul Dana, 729-743. Cheltenham, UK: Edward Elgar Publishing, 2007. Erez Katz Volovelsky (BA in East Asian studies, Tel Aviv university, 1997; MBA, Webster University, 2001; Chinese language, Beijing Language and Culture University, 1998). He has worked in the Chinese market in various sales positions (1998-the present). He is currently a PhD student at the Open University of Holland and teaches at Tel Hai Academic College in Israel. His areas of research are: the Chinese economy, Chinese business culture, and marketing to China. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 98 Maria Elo and Victor Mollel Abstract Diasporans have been acknowledged as important source of labor, bridge builders for international business and innovation, and agents for institutional change and betterment. The importance of diasporans for international economy as talent flow and economic element is emphasized on the macro-level, while many relevant micro-level aspects of the diaspora business phenomenon have remained underexplored. For example, there is very little understanding how diasporans are approached as customers, as target markets by firms. On the other hand, cultural studies point out how significant cultural aspects and institutions are for diasporans, and in fact, they may form the basis for novel businesses. The case study of Thamel1 illustrates how diaspora may trigger innovative businesses in which diaspora roles are multifaceted. There are indications that institutions such as funerals and cemeteries are highly specific and relevant even as location advantages for other activities. Final repatriation is a form of return to the homeland. The purpose of the study is to explore how diaspora status in the end of life cycle is conveyed into a business model that targets explicitly diasporans and their particular diasporic needs from a marketing perspective. We ask, what is the role of ‘diasporanness’ in such business? Three case studies that target diasporans and their final repatriation indicate that cemeteries and funeral services are a niche market service that serve the belonging and the diasporic identity, but also relate to the remaining family and its expectations. The findings illustrate that diasporic and religious idiographic features affect the evolution of novel service but that tourisms has also influenced the service development. We suggest that both policy makers and businesses take these final wishes seriously and integrate them into a more holistic life cycle framework. Key Words: Diaspora, culture, innovation, service, migrants, innovative business, identity, location, religion, funeral, final repatriation. ***** 1. Introduction Diasporans have been acknowledged as important source of labor, bridge builders for international business and innovation, and agents for institutional change and betterment.2 The importance of diasporans for international economy as talent flow and economic element is emphasized on the macro-level,3 while many relevant micro-level aspects of the diaspora business phenomenon have remained underexplored. Kumar and Steenkamp point out the relevance in © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Diasporans as Target Market- Service Innovations for Final Repatriation __________________________________________________________________ marketing but beyond that there is still very little understanding how diasporans are approached as customers, as target markets by others.4 The case study of Thamel5 explores the meaning of diaspora for innovative service and business creation. Cultural traditions and institutions such as funerals and cemeteries can be highly interesting and relevant for business and location-related development due to their multifaceted impact.6 Death is a cultural and social issue and one form of repatriation but also a business.7 Migrants constituted already in 2013 over 232 million people8 and basically all of them are potential customers in some form. Therefore, it makes sense to ask how diaspora status in the end of life cycle is conveyed into a business model that targets explicitly diasporans and their particular diasporic needs, and how this serves as a service innovation. Service offerings address customer needs and diasporans have particularities in their needs and international context. Noted by Miles as a solution aimed at overcoming existing service characteristics, service innovation can be defined as means of addressing and fulfilling service requirements status quo.9 Jaakkola, Helkkula and Aarikka-Stenroos conceptualize collective service experience cocreation and postulate implications related to respective social interaction.10 In the case of the natural turn of events discussed in this paper, service innovation is seen as a valuable solution provided to the diaspora community's need to accomplish cultural requirements for deceased members, including final repatriation. Thus, the customer here is often a collective social entity of family and relatives, and in the context of diaspora the customer’s location may vary or be transnational. Additionally, diasporans play a crucial role in the service innovation's emergence as they represent one key source of inspiration and information for the desired innovative outcome.11 The Finnish funding agency for innovation, Tekes, defines service innovation as being ‘a new or significantly improved service concept that is taken into practice’.12 Examples of such concepts may fall under any of the service provider's activities, such as customer interaction and acquisition to fulfilling tailor-made requests from the end user. The agency highlights that service innovations in the services sector tend to lean towards non-technological improvements rather than technology-based innovations. Final repatriation services are complicated, expensive, emotionally-loaded but also strongly influenced by the inherent collectively-experiential nature of value in comparison to classic individual level value.13 Religion and customs play a significantly more important role to individuals of the developing world than those belonging to the developed world. The latter is general known for its liberal ways which are arguably key to apathy towards religion. Bendavid14 highlights the alarming decline in numbers of memberships to churches across a once Christian-nurtured continent, Europe, rapidly evolving to secular beliefs. Evidently, religion bound faith in the west is on speedy decline. The notion however could not be more different in the developing world illustrating its inherent potential. Stastna questions weather economic gains pose a © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 100 Diasporans as Target Market-Service Innovation for Final Repatriation 101 __________________________________________________________________ direct decline in religious faith.15 Dismal church memberships, and thus financial contribution are forcing churches in Europe to sell off assets. Meanwhile in Africa, home to a number of the world's poorest nations, religion is flourishing. Paul credits dysfunctional psychosocial conditions to religions ability to thrive in the developing world.16 Both Islam and Christianity are widespread throughout the African continent with adaptations to indigenous and cultural context systems. Diaspora Muslims face various difficulties related to death whether from Africa or elsewhere.17 Mbiti credits religion as being the key shaping agent for the African people’s character and culture.18 Highlighting African's notoriously-religious ways, he attests the role played by religious beliefs in the daily existence of the African people. It is therefore understandable why African's have a high tendency in believing that human life continues once deceased. Funerals are thus extremely important proceedings aimed at preparing one for the afterlife. African repatriations are deemed to be culturally significant as they re-member and re-incorporate diasporans into their collective culture.19 The majority of the African diaspora have the majority of their family members in their original home countries. Logic would therefore dictate that in a society where the general belief entails afterlife activities, the deceased would be laid to rest in close proximity to his/her family. This is claim is however not limited to religious Africans. It is commonplace for the dead to be remembered through, but not limited, to visits to their final resting places. As the period between the time of death and burial is culturally significant to the African community20, we can thus affirm the services provided by the mentioned actors in this paper as being customer driven service innovations. We present three cases indicating that funeral services and cemeteries are a niche market service that serve the diasporic belonging and identity, but also relate to the remaining family and its expectations. The paper is organized as follows, first it provides a short overview to diaspora literature. Second, it shortly describes the case study approach. Third, it presents the cases and findings, and finally it introduces propositions and discusses conclusions for theory refinement, management and policy making. 2. Theoretical Framework Diaspora is an economic actor. Diasporas generate ethnic businesses and develop their countries of origin,21 for example, with investments and remittances.22 Diasporas also create a customer base, commonly researched from the lenses of ethnic minorities and ethnic enclaves generating markets of their own. Marketing to diasporas is becoming increasingly important. Diaspora is more than a bridge, as it also creates bonds that facilitate entrepreneurial and business activities,23 diaspora diffuses innovation and disseminates ideas. Beyond that, diaspora related knowledge provides advantages for marketing. Kumar and Steenkamp investigated some savvy companies that © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Victor Mollel __________________________________________________________________ have followed emigrants from their homelands, concentrating on countries that host them in sizable numbers.24 Their study points out that the United States has 32 million Mexican-Americans; Germany, 4 million residents of Turkish descent; and the UK, 3 million South Asians, and that although not all the members of a diaspora warm to companies or brands from home, emerging giants may identify those that are likely to be receptive. However, those who are receptive can form target groups that act as springboards for growing revenue and gaining brand recognition before breaking out into the mainstream. Therefore, diasporas are not only actors, but also target customers with their knowledge and social networks, as Kumar and Steenkamp note (see A in Figure 1). This is particularly interesting for emerging-market companies to tap, but is not limited to them. The phenomenon of global diaspora is growing and the purchasing power and income of diasporans is higher than perceived in often biased discussion. Since 2000, the number of firstgeneration immigrants worldwide has risen sharply, from 150 million to —a 42% increase.25 Theoretically, we point out that diasporans need to be conceptualized as target markets and not only as flows of brain, labor or remittances. We were unable to identify any theory explaining diaspora business from a buying perspective. We deduce that diaspora customer can be a distinct target market and business type (business to diaspora, b2d), and a ‘buyer’, like businesses are in b2b business and this includes individual and collective actors (see C in Figure 1). One reason to the theoretical gap may originate from the problem of understanding what diaspora customer actually is as this customer category is not homogenous or static.26 On the contrary, diaspora identity is in a state of flux and this influences their behavior.27 Diasporas act in multifaceted ‘spaces’ and often have transnational characteristics28 that reach beyond nation state.29 Therefore, it may be overly difficult for a mono-cultural marketer to gasp the essence of value creation and build a unique selling proposition incorporating the homeland dimension (see B in Figure 1). Thus, the creation of this service innovation is theoretically interesting (see D in Figure 1). 3. Methodological Approach This study is designed to explore and describe the creation of service innovation targeted to diaspora employing case study method with builds on the approaches Stake30 and Piekkari and Welch31 suggest for novel, complex and interpretative cases. Three unique cases address diaspora target customers and provide novel understanding on gradual development of diaspora as target group and the concept of service innovation in this context. The cases are purposefully selected to represent different suppliers of service offerings: home country located inward services, host country located outward services and host country located local services. Based on the framework (Figure 1) suitable cases having service offerings for final repatriation are identified employing internet and newspapers as © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 102 Diasporans as Target Market-Service Innovation for Final Repatriation 103 __________________________________________________________________ sources. Then, primary and secondary data are collected and analysed. The secondary data is collected via internet, company websites, newspapers and advertisement. The primary data is collected directly from the focal case company and local stakeholders. Figure 1: The theoretical framework. © 2015. Courtesy of Maria Elo and Victor Mollel. 4. The Cases 4.1 Case 1. Corona Funerals in Tanzania Established in 1998, Corona Funerals renounces itself for providing full international repatriation services, specifically aimed at for the diaspora community, and outbound repatriations from Tanzania, in addition to serving the funeral market locally. Based in Dar es Salaam, Tanzania, Corona Funerals additionally handles all formalities with the local government and foreign consulates as means of attaining the formal required documentation for international repatriation. Corona was founded by a French national who saw the need for establishing credible funeral services in the country. At the time, Corona dealt more with repatriation of foreigners who had passed away in Tanzania. The increase of the Tanzanian diaspora community later enabled the firm to offer inbound repatriation services particularly for Tanzanian global diaspora, where the US and the UK represent important target markets due to the size of Tanzanian diaspora. The firm serves numerous faiths and cultures. Keeping in line with the Tanzanian tradition of financial contribution from friends and relatives towards the cost of funeral arrangements, Corona Funerals offers disporans the ability to contribute by purchasing funeral-related products and services through its online © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Victor Mollel __________________________________________________________________ system and on-line catalogue. This online service is specifically aimed at diasporans who are unable to physically travel back to Tanzania in time for a funeral. It also enables the financial contribution of them regarding the funeral. However, the service is limited to the event of funerals and does not extend beyond it to other traditions taking place ‘post-sales’, this social part of extended funerals remains a family issue. The location of the company is in Tanzania, but its business services are global and target various diasporas, having multiple directions toward final repatriations. This service range is also clearly indicated on the company’s website.32 4.2. Case 2. Jokelan Hautaustoimisto Oy in Finland Jokelan Hautaustoimisto Oy represents a classic Finnish family firm that has grown organically since its establishment in 1923. It offers a full-scale service funeral services including international repatriation. It started to follow the needs of increasingly mobile market early on. Previously, the documentation for international cases was carried out by partners in the capital while the rest of services were local in Rovaniemi. Interestingly, the company had a strategic position in the city Rovaniemi that offered global air line connections and a central location for autopsy procedures in Finnish Lapland. This location advantage was amplified by the effect of Lapland tourism on international repatriation. However, for the last five years only the Helsinki-Vantaa airport is dealing with international repatriation services and thus the location advantage has diminished. The partner and service network in Finland and abroad is vital for final repatriation services. Additionally, good connections to officials and partner companies enable global repatriation services further. This company cooperates a lot with insurance companies and offers them neutral services. But, when there is a family that expresses preferences related to culture and religion these are taken into consideration case-by-case. Their final repatriation for diasporans is a relatively new service innovation after targeting tourists first but the market has internationalized and internet and email has enabled efficient communication. In this competition customized services creating value for the collective customers is vital. 4.3. Case 3. City of Wuppertal in Germany The city of Wuppertal and its cemetery pilot project is behind the change in law which takes the Muslim and Jewish funeral preferences into account and allows them to be practiced in Germany. Previously, despite millions of non-Christian migrants in Germany, there was no possibility to practice and follow the culturalreligious funeral norms that did not match the Christian way of burial. Thus, the city of Wuppertal attempts to provide an alternative to final repatriation by creating a Muslim- and Jewish norm compatible cemetery and funeral offering. Its purpose is to be the first integration city where the complete diasporic life cycle can be © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 104 Diasporans as Target Market-Service Innovation for Final Repatriation 105 __________________________________________________________________ fully served. This offering is specifically targeted to diasporans who live their lives in the region and many not have a strong belongingness towards the original homeland. In particular, this legislation and offering provides an alternative funeral and burial which enables the diasporic family to continue their traditions on site, without travelling to the homeland based cemetery. Naturally, the idea is also to provide cost-efficient way of keeping the traditions and institutions going on locally without compromising religious norms. This is the first attempt in Germany to overcome final repatriation to COO with a novel service customized for diasporans while giving a new notion to Germany becoming the second homeland. 5. Findings All of the cases illustrate the essential role of homeland, religion and its requirements. Religious norms together with social norms and cultural traditions create the basis for customer needs and preferences creating the need for final repatriation. Final repatriation is part of diaspora life and it has been the key problem to organize in the end of a diasporan’s life cycle. Final repatriation is expensive, not easily plannable and it involves a high burden of bureaucracy and organization. It is a service that requires professional suppliers either based in host or home country or both. However, due to the belongingness and religious aspects return to homeland has been a norm to follow for many diasporans and their families. As time goes on and the families become more integrated also the meaning of belongingness changes, as the case of Wuppertal illustrates. The second case in Finland is well in line with the internationalization of Finland and the emerging outbound foreign and diasporic market. In this case a locally based traditional funeral agency identified a niche market via tourism for its services and started offering this to foreigners and diasporans in Finland. Since the number of foreigners in Finland in total is very low, there was no competition in the sector as ethnic enclave business and insurance companies needed reliable partners. In addition, the internationalization of businesses in the 90’s brought a certain expatriate niche to the diasporic landscape when companies started to attract foreign personnel. The interesting case here is the offering coming from a Finnish service company towards other religions, which illustrates the logistics and norm-compatible procedures of the service provider are more important than belongingness into the same religious group as in ethnic enclave business. The African case highlights the role of diaspora from the beginning being a diaspora venture per se established to serve the foreigners in Tanzania. It offers of repatriation services, both in and outbound of Tanzania. Corona caters to the needs of foreigners in Tanzania in addition to Tanzanians requiring repatriation services for a deceased family member. Notably, in keeping with Tanzanian traditions, the firm also gives several opportunities for family/friends to contribute to the funeral proceedings of a loved one through its webpage. This is of particular significance due to the possible constraints faced by diasporans in returning home for a funeral. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Victor Mollel __________________________________________________________________ The case of Wuppertal builds on re-conceptualizing itself as the second ‘homeland’ for the local diasporas and enabling the offering of novel services locally, thus taking the final repatriation to a totally novel setting culturally, religiously and socially. Concerning diasporans as customers and service innovation developers the cases provide material for following propositions: Proposition 1. Diasporans are distinct from non-diasporan customers and they are more receptive to targeted offerings due to their diasporic ‘loadedness’, they are also more affine to codevelop such offerings. Proposition 2. Diasporans are more receptive for services and products that create value, even augmented value, related to their cultural heritage and traditions, particularly due to collectiveness. Proposition 3. Diasporans are more receptive for service innovations with novel culturally suitable value offerings, and thus act more often as pioneers and early users. 6. Conclusions and Discussion Service innovation in this diaspora context has indeed a collective character. This extended customer- logic influences the service innovations from their stimuli to their post-sales arrangements, and the role of diasporanness appears to be a distinct feature and driver for the value creation. We believe that this limited study may have instrumental characteristics and thus future research should pay more attention to ‘diaspora customer’ as it seems to be a fruitful partner in creating new target markets and services. Theoretically, the study advances the discussion on diaspora as target customer and its roles in promoting novel niche market creation. Managerially, the findings illustrate that on-line and international services may create value in multiple ways and the collective character of diaspora services is a source of business potential. The implications for policy making come from the case of Wuppertal, providing new views to constituting a secondary homeland and how to reduce institutional impediments restricting the life-cycle of successful integration. The methodological implications denote the difficulties of definitions and perspectives that are inherent in diaspora studies.33 Notes 1 Liesl Riddle and Jennifer Brinkerhoff, ‘Diaspora Entrepreneurs as Institutional Change Agents: The Case of Thamel.com’, International Business Review 20.6 (2011): 670-680. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 106 Diasporans as Target Market-Service Innovation for Final Repatriation 107 __________________________________________________________________ 2 e.g. Robin Cohen, Global Diasporas: An Introduction (Abingdon: Routledge, 2008); Jennifer M. Brinkerhoff, Digital Diasporas: Identity and Transnational Engagement (Cambridge: Cambridge University Press. 2009); Riddle and Brinkerhoff, ‘Diaspora Entrepreneurs as Institutional Change Agents: The case of Thamel.com’, 670-680. 3 cf. Rosalie L. Tung, ‘Brain Circulation, Diaspora, and International Competitiveness’, European Management Journal 26.5 (2008): 298-304. 4 Nirmalya Kumar and Jan Benedict Steenkamp. ’Diaspora Marketing’. Harvard Business Review 91.10 (2013): 127-150. 5 Riddle and Brinkerhoff, ‘Diaspora Entrepreneurs as Institutional Change Agents: The Case of Thamel.com’, 670-680. 6 Naftali Bendavid, ‘Europe's Empty Churches Go on Sale’, The Wall Street Journal. Europe News, 2015, retrieved 15 May 2015, http://www.wsj.com/articles/europes-empty-churches-go-on-sale-1420245359; Rebekah Lee, ‘Death “On the Move”: Funerals, Entrepreneurs and the Rural-Urban Nexus in South Africa’, Africa 81.02 (2011): 226-247; John S. Mbiti, African Religions and Philosophy (Nairobi: East African Educational Publishers Ltd, 1969); Kazi Stastna, ‘Do Countries Lose Religion as They Gain Wealth? Poor Nations Have the Highest Proportion of People Who Identify as Religious’, CBC News, 2013, retrieved 10 May 2015 http://www.cbc.ca/news/world/do-countrieslose-religion-as-they-gain-wealth-1.1310451; Rijk A. Van Dijk, ‘Religion, Reciprocity and Restructuring Family Responsibility in the Ghanaian Pentecostal Diaspora’, The Transnational Family, New European Frontiers and Global Networks, eds. Deborah Bryceson and Ulla Vuorela (Oxford: Berg, 2002), 173196, retrieved 10 May 2015, available at openaccess.leidenuniv.nl, http://hdl.handle.net/1887/9601 7 Marleen de Witte, ‘Money and Death: Funeral Business in Asante, Ghana’. Africa 73.04 (2003): 531-559; Beacon Mbiba, ‘Burial at Home? Dealing with Death in the Diaspora and Harare’, Zimbabwe s New Diaspora: Displacement and the Cultural Politics of Survival, eds. JoAnn McGregor and Ranka Primorac (New York: Berghahn Books, 2010) 144-163; Lee, ‘Death “On the Move”: Funerals, Entrepreneurs and the Rural–urban Nexus in South Africa’, 226-247. 8 see more statistics in United Nations Population Fund, retrieved 25 May 2015, http://www.unfpa.org/migration 9 Miles, Ian. ‘Innovation in Services’. The Oxford Handbook of Innovation, eds. Jan Fagerberg, David C. Mowery and Richard R. Nelson (New York: Oxford University Press, 2005) 433-458 10 Jaakkola, Elina, Helkkula, A. and Aarikka-Stenroos, Leena. ‘Service Experience Co-Creation: Conceptualization, Implications, and Future Research Directions’. Journal of Service Management 26.2 (2015): 182-205. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Victor Mollel __________________________________________________________________ 11 cf. Riddle and Brinkerhoff, ‘Diaspora Entrepreneurs as Institutional Change Agents: The Case of Thamel. com’, 670-680. 12 James C Spohrer, Stephen K. Kwan and Haluk Demirkan, ‘Service Science: on Reflection’, New Business Models and Value Creation: A Service Science Perspective, eds. Lino Cinquini, Alberto Di linin, Riccardo Varaldo (Rome: Springer, 2013) 7-22 13 cf. Stephen L. Vargo and Robert F. Lusch, Vargo, ‘Service-Dominant Logic: Continuing the Evolution’, Journal of the Academy of Marketing Science 36.1 (2008): 1-10. 14 Bendavid, Naftali. ‘Europe's Empty Churches Go on Sale’. The Wall Street Journal. 2015, retrieved 15 May 2015, http://www.wsj.com/articles/europesempty-churches-go-on-sale-1420245359 15 Stastna, Kazi. ‘Do Countries Lose Religion as They Gain Wealth? Poor Nations Have the Highest Proportion of People Who Identify as Religious’. CBC News, 2013, retrieved 10 May 2015, http://www.cbc.ca/news/world/do-countries-losereligion-as-they-gain-wealth-1.1310451 16 Paul, Gregory. ’The Chronic Dependence of Popular Religiosity upon Dysfunctional Psychosociological Conditions’. Evolutionary Psychology 7.3 (2009): 398-441. 17 Gerdien Jonker, ‘The Knife’s Edge: Muslim Burial in the Diaspora’, Mortality 1.1 (1996): 27-43; Abdul R. Gatrad, ‘Muslim Customs Surrounding Death, Bereavement, Postmortem Examinations, and Organ Transplants’, British Medical Journal 309.6953 (1994): 521-523. 18 John S. Mbiti, African Religions and Philosophy (Nairobi: East African Educational Publishers Ltd, 1969). 19 Connie Rapoo, ‘Just Give Us the Bones!: Theatres of African Diasporic Returns’, Critical Arts 25.2 (2011): 132-149. 20 John S. Mbiti, African Religions and Philosophy (Nairobi: East African Educational Publishers Ltd, 1969). 21 e.g., Jean-Maria Nkongolo-Bakenda and Elie V. Chrysostome, ‘Engaging Diasporas as International Entrepreneurs in Developing Countries: In Search of Determinants’, Journal of International Entrepreneurship 11.1 (2013): 30-64. 22 Suren G. Dutia, ‘Diaspora Networks: A New Impetus to Drive Entrepreneurship’, Innovations 7.1 (2012): 65-72; Paul M. Vaaler, ‘Diaspora Concentration and the Venture Investment Impact of Remittances’, Journal of International Management 19.1 (2013): 26-46. 23 e.g. Jennifer M. Brinkerhoff, Digital Diasporas: Identity and Transnational Engagement. (Cambridge: Cambridge University Press, 2009) 24 Kumar and Steenkamp, ‘Diaspora Marketing’, 127-150. 25 Kumar and Steenkamp, ‘Diaspora Marketing’, 127-150. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 108 Diasporans as Target Market-Service Innovation for Final Repatriation 109 __________________________________________________________________ 26 Rogers Brubaker, ‘The “Diaspora” Diaspora’, Ethnic and Racial Studies 28.1 (2005): 1-19. 27 cf. Ulf Hannerz, ‘Borders’, International Social Science Journal 49.154 (1997): 537-548. 28 cf. Peggy Levitt, ‘Transnational Migration: Taking Stock and Future Directions’, Global Networks 1.3 (2001): 195-216; Steven Vertovec, ‘Conceiving and Researching Transnationalism’, Ethnic and racial studies 22.2 (1999): 447-462., Steven Vertovec,’Migrant Transnationalism and Modes of Transformation1’, International migration review 38.3 (2004): 970-1001; Hannerz, ‘Borders’, 537548. 29 Khachig Tölölyan, ‘Rethinking Diaspora (s): Stateless Power in the Transnational Moment’. Diaspora: a journal of transnational studies 5.1 (1996): 3-36. 30 Stake, Robert. The Art of Case Study Research. Thousand Oaks: Sage, 1995. 31 Piekkari, Rebekka and Welch, Catherine. (Eds.). Rethinking the Case Study in International Business and Management Research. Cheltenham: Edward Elgar Publishing, 2011. 32 Corona Funerals, retrieved 3 March 2015, http://www.coronafunerals.com/international.html 33 cf. Brubaker, ‘The “Diaspora” Diaspora’, 1-19. Bibliography Bendavid, Naftali. ‘Europe's Empty Churches Go on Sale’. The Wall Street Journal. 2015, retrieved 15 May 2015, http://www.wsj.com/articles/europesempty-churches-go-on-sale-1420245359 Brinkerhoff, Jennifer. M. Digital Diasporas: Identity and Transnational Engagement. New York: Cambridge University Press, 2009. Brubaker, Rogers. ‘The “Diaspora” Diaspora’. Ethnic and Racial Studies 28.1 (2005): 1-19. Cohen, Robin. Global Diasporas: An Introduction. Abingdon: Routledge, 2008. De Witte, Marleen. ‘Money and Death: Funeral Business in Asante, Ghana’. Africa 73.4 (2003): 531-559. Dutia, Suren, G. ‘Diaspora Networks: A New Impetus to Drive Entrepreneurship’. Innovations 7.1 (2012): 65-72. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Victor Mollel __________________________________________________________________ Gatrad, Abdul, R. ‘Muslim Customs Surrounding Death, Bereavement, Postmortem Examinations, and Organ Transplants’. British Medical Journal 309.6953 (1994): 521-523. Hannerz, Ulf. ‘Borders’. International Social Science Journal 49.154 (1997): 537548. Jaakkola, Elina, Anu Helkkula and Leena Aarikka-Stenroos ‘Service Experience Co-Creation: Conceptualization, Implications, and Future Research Directions’. Journal of Service Management 26.2 (2015): 182-205. Jonker, Gerdien. ‘The Knife’s Edge: Muslim Burial in the Diaspora’. Mortality 1.1 (1996): 27-43. Mbiba, Beacon. ’Burial at Home? Dealing with Death in the Diaspora and Harare’. Zimbabwe s New Diaspora: Displacement and the Cultural Politics of Survival, eds. JoAnn McGregor and Ranka Primorac, 144-163, New York: Berghahn Books, 2010. Miles, Ian. ‘Innovation in Services’. The Oxford Handbook of Innovation, eds. Jan Fagerberg, David C. Mowery and Richard R. Nelson, 433-458. New York: Oxford University Press, 2005. Kumar, Nirmalya and Jan-Benedict E. Steenkamp, ’Diaspora Marketing’. Harvard Business Review 91.10 (2013): 127-150. Lee, Rebekah. ‘Death “On the Move”: Funerals, Entrepreneurs and the RuralUrban Nexus in South Africa’. Africa 81.02 (2011): 226-247. Levitt, Peggy. ‘Transnational Migration: Taking Stock and Future Directions’. Global Networks 1.3 (2001): 195-216. Mbiti, John S. African Religions and Philosophy. Nairobi: East African Educational Publishers Ltd, 1969. Nkongolo-Bakenda, Jean-Marie and Chrysostome, Elie. V. ‘Engaging Diasporas as International Entrepreneurs in Developing Countries: In Search of Determinants’. Journal of International Entrepreneurship 11.1. (2013): 30-64. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 110 Diasporans as Target Market-Service Innovation for Final Repatriation 111 __________________________________________________________________ Paul, Gregory. ’The Chronic Dependence of Popular Religiosity upon Dysfunctional Psychosociological Conditions’. Evolutionary Psychology 7.3 (2009): 398-441. Piekkari, Rebekka and Catherine Welch, eds. Rethinking the Case Study in International Business and Management Research. Cheltenham: Edward Elgar Publishing, 2011. Rapoo, Connie. ‘Just Give us the Bones! : Theatres of African Diasporic Returns’. Critical Arts 25.2 (2011): 132-149. Riddle, Liesl and Jennifer Brinkerhoff, ‘Diaspora Entrepreneurs as Institutional Change Agents: The Case of Thamel.com’. International Business Review 20.6 (2011): 670-680. Stake, Robert. The Art of Case Study Research. Thousand Oaks: Sage, 1995. Stastna, Kazi. ‘Do Countries Lose Religion as They Gain Wealth? Poor Nations Have the Highest Proportion of People Who Identify as Religious’. CBC News, 2013, retrieved 10 May 2015, http://www.cbc.ca/news/world/do-countries-losereligion-as-they-gain-wealth-1.1310451 Tung, Rosalie. L. ‘Brain Circulation, Diaspora, and International Competitiveness’. European Management Journal 26.5 (2008): 298-304. Tölölyan, Khachig. ‘Rethinking Diaspora (s): Stateless Power in the Transnational Moment’. Diaspora: a Journal of Transnational Studies 5.1 (1996): 3-36. Vaaler, Paul. M. ‘Diaspora Concentration and the Venture Investment Impact of Remittances’. Journal of International Management 19.1 (2013): 26-46. Van Dijk, Rijk A. ‘Religion, Reciprocity and Restructuring Family Responsibility in the Ghanaian Pentecostal Diaspora’, The Transnational Family, New European Frontiers and Global Networks, eds. Deborah Bryceson and Ulla Vuorela, 173196, Oxford: Berg, 2002, retrieved 10 May 2015, available at openaccess.leidenuniv.nl, http://hdl.handle.net/1887/9601 Vargo, Stephen, L. and Robert F. Lusch, ‘Service-Dominant Logic: Continuing the Evolution’. Journal of the Academy of marketing Science 36.1 (2008): 1-10. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Maria Elo and Victor Mollel __________________________________________________________________ Vertovec, Steven. ‘Conceiving and Researching Transnationalism’. Ethnic and Racial Studies 22.2 (1999): 447-462. Vertovec, Steven. ‘Migrant Transnationalism and Modes of Transformation1’. International Migration Review 38.3 (2004): 970-1001. Maria Elo holds a PhD in Economics, Åbo Akademi University, Finland. She is a post-doctoral researcher at Turku School of Economics, Finland and a Migration Fellow at the Institute of Migration. She is the founder and leader of the Diaspora Networks in International Business- research platform. Her research focuses on international business and diaspora. Her work is published in books and journals, such as Industrial Marketing Management. Victor Mollel is a Tanzanian expert of culturally-diverse environments. He holds a Master of Science (M.s.c) in Business Administration and Economics from the University of Lappeenranta of Finland, with majors in Strategy, Innovation and Sustainability. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 112 Diasporans as Target Market-Service Innovation for Final Repatriation Steven Lucas Abstract This chapter will argue for the development of a network based framework for understanding the formation and success of migrant businesses, based on research in the Republic of Ireland and Northern Ireland. Mixed embeddedness is currently a prevailing theory, which emphasises the legal, political and economic structures which impact migrant businesses in host states. This has been followed by the biographical embeddedness approach, which is more focused on the individual agency of the migrant entrepreneurs. There is a tension between these approaches based on the importance of structures or migrant agency for understanding migrant business. However, based on findings from the empirical research, this chapter will argue for an approach based on the social capital of migrants. Most of the participants stated that an initial lack of contacts was the key challenge facing their business. Deprived of the established networks that many non-migrant business owners possess, migrant businesses in Ireland have struggled. The findings presented will be based on interviews with 41 self-employed migrants from both states. The island of Ireland is particularly fascinating as a case study given the relatively low proportion of migrants which are self-employed. This is even more surprising given the high proportion of non-migrant self-employment. In many countries the reverse is the case. Therefore, it is relevant as a site to analyse the challenges faced by business, but which evidently are the most keenly felt by migrants. Key Words: Migrant entrepreneurship, mixed embeddedness, biographical embeddedness, social capital. ***** 1. Introduction Job creation is a priority of governments in the Republic of Ireland and Northern Ireland in order to re-establish economic growth and recovery. Small and medium sized enterprises (SMEs) contribute 80 per cent of employment in Northern Ireland1 and 52 per cent of total employment in the Republic.2 SMEs are therefore crucial in the bid to increase job creation, and intensive efforts are being made to support them, for example with the creation of Microfinance Ireland in the Republic. This SME support is not restricted to the island of Ireland. However, in many other states, migrants play a key role, often being statistically more likely to become self-employed than the non-migrant population.3 Nonetheless, the opposite © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Analysing the Low Rate of Self-Employment among Migrants in the Republic of Ireland and Northern Ireland: The Social Capital of Self-Employed Migrants Analysing the Low Rate of Self-Employment among Migrants __________________________________________________________________ appears to be the case in Ireland, which performs poorly compared to most other OECD nations (see Figure 1).4 A key element of the strategy to promote job creation through SMEs should therefore focus on encouraging more migrants to become self-employed. Firstly, however, it needs to be clear why the rate of selfemployment among migrants is low. Given that self-employment among nonmigrants is high, the argument that Ireland is not ‘entrepreneurial’ may be inadequate (see Figure 2).5 Therefore, in-depth interviews were conducted with 41 self-employed migrants, in order to ascertain the challenges they face in becoming and staying self-employed in the Republic of Ireland and Northern Ireland. Drawing on the Central Statistics Office (CSO), the research definition of migrant is someone who has been abroad for a year continuously before returning or coming to Ireland.6 This has two important implications. Firstly, migrants of similar ethnicity to the Irish have been included in the sample. It was argued that migrants from Western Europe, North America, Australia and New Zealand were culturally too similar to the Irish, and therefore their experiences of enterprise would not be significantly different.7 However, there is evidence to refute this.8 Furthermore, if these migrants are included in the sample, it may be possible to compare their Figure 1: % of foreign-born population experiences with those of ethnicities which were self-employed 2009 - 2011. different to the Irish. This may © 2015 Steven Lucas drawing on data provide evidence to support whether from the Organisation for Economic Cothey should be included in research operation and Development (OECD) and samples or not. the Northern Ireland Statistics and The second important implication Research Agency (NISRA). is the inclusion of returned Irish migrants in the sample. In the literature on migrant self-employment, the importance of the experience of migration is often highlighted. For example, in a policy document from the Republic of Ireland in 2007, Forfás claim that: It is generally considered that immigrants tend to be more entrepreneurial compared to those who are living in the country of their birth, because of their personal traits of self- © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 114 115 __________________________________________________________________ determination and risk-taking, which have been evidenced by their decision to leave the country of their birth in the first place.9 A recent paper by Hormiga and Bolívar-Cruz10 provides some empirical evidence of this. Therefore, given that this can be applied to return migrants as well as those which are foreign-born, the former should be included in the sample. Furthermore, Ireland has experienced high levels of return migration,11 and the role of this cohort in economic recovery needs to be examined further. 2. Understanding Migrant Self-Employment: Embeddedness and Social Capital Frameworks Mixed embeddedness emphasises the importance of the social, political and economic structures which frame business activity in order to understand migrant entrepreneurship.12 This focus on structure is often manifested in work which focuses on topics such as: the existence of large coethnic populations,13 access to finance,14 the availability of business support,15 and the provision of adequate office space.16 Mixed embeddedness also argues that migrants are enmeshed within broader institutional frameworks such as postfordism and neoliberalism.17 The problem with this concept is that it often emphasises the role of the structures, and overlooks the agency of the migrant entrepreneurs.18 Nonetheless, this concept does have some value for understanding the data gathered as part of this research. Migrant selfFigure 2: % of native-born employment cannot be viewed apart from population which were selfthe current social, political and economic employed 2009 - 2011. climate in post-recession Ireland. There is © 2015 Steven Lucas drawing on an emphasis on small and medium sized data from the OECD and NISRA business creation in order to provide employment after the economic crash of 2008.19 Many of the research participants are a part of this new trend. However, during the interviews, very few mentioned any trouble with the business environment in Ireland. If anything, some argued that starting a business in Ireland compared favourably with their country of birth. Important variables associated with a mixed embeddedness approach were also often overlooked. Therefore, issues like access to finance, the provision of training, tax burdens, and sectoral barriers were frequently of little concern for many of the participants. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Steven Lucas Analysing the Low Rate of Self-Employment among Migrants __________________________________________________________________ Biographical embeddedness focuses on the experiential resources of migrant entrepreneurs, to understand migrant business start-up, survival and success.20 Kontos21 argues that the various forms of capital are often irrelevant to understand female and migrant enterprise, as their businesses sometimes exist without such capital. Ethnic resources can be used to remedy this in the case of migrants, but these may not apply to female entrepreneurs. Kontos argues that the concept of biographical embeddedness solves this problem by highlighting experiential resources.22 This concept therefore shifts the focus onto the migrants’ experiences and the intangible motivational resources they draw upon, which are often overlooked. This is crucial as it mediates the impact that structural variables have on the outcomes of each self-employed migrant. Nonetheless, while motivational resources are important, the development of social capital seemed more influential on the outcomes of different participants in the research sample. Therefore, the importance of this latter concept will be highlighted. Portes and Landolt define ‘social capital as the ability to secure resources by virtue of membership in social networks or larger social structures’.23 As the authors note, social capital is thus generally regarded as positive. However, Kontos argues that the resources provided by the migrant community to the business owner may not be enough to understand migrant self-employment.24 Drawing on the migrant entrepreneurship literature, she highlights that migrants often go outside ethnic networks while doing business. With regard to the data collected, this does appear to be the case. However, the role of networks which extend beyond the migrant community needs to be further developed. As the next section will show, establishing themselves within their communities was one of the main challenges for the participants. One of the problems with social capital is that the development of strong networks of agents who are ‘insiders’, by necessity also creates outsiders.25 This is evident in the data gathered through the interviews for this research. In the next section, the exclusion the foreign-born participants have often experienced will be focused upon. Attention will then shift to the return migrants in the sample, to see if their ‘Irishness’ or ‘Britishness’ is enough to grant them access to these networks; the chapter will conclude by highlighting the strategies deployed by migrants to deal with this obstacle. 3. Local Networks and Migrant Self-Employment: The Findings of the Research Early during the process of gathering the data, a participant from the United States (US)26 articulated his experience of being self-employed in Ireland, claiming that the town you are from is influential. His experiences are reminiscent of those of other participants, and he will be returned to towards the end of the paper. Another participant from the United Kingdom (UK), living in a rural town, was in the process of becoming self-employed when she was interviewed early in 2015. She described her efforts to engage with the local community, but felt that there © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 116 117 __________________________________________________________________ was resistance from locals to outsiders. Similar to the aforementioned migrant from the US, she highlighted that this exclusion was explained by her outsider status, rather than being drawn along race or ethnicity lines. She then elaborated on the business that she was starting. This involved reaching out to people in the local community for support, but again they were unhelpful. However, while engaging with the business community in a nearby city, she found that the level of support was completely different. Business leaders offered feedback on the product, and some retailers offered to sell it. A further participant echoed similar sentiments. He is experienced in the design of medical products, and planned to create them for large customers. In the case of one such product, he claimed that it would last longer and was cheaper than its competitors on the market. However, because of his lack of networks he struggled to attract the right volume of customers. He argues that this is because he did not attend school or college in Ireland, and is not a member of sports or other social associations. These are the types of places where he thought the right connections could be made. However, when he got in contact with friends from the medical college he attended, he had no such problems selling his product. He has since closed the operation in Ireland. His brother now operates the business for him in the country of origin. These experiences tend to reflect fairly accurately the trends among the rest of the foreign-born migrants in the sample. As data collection from return migrants began, contrasting experiences were expected from people who were born and lived in Ireland. Surprisingly, some of the experiences reflected those of foreign-born migrants. One returned migrant, who was not part of the sample, offered his perspective via an online correspondence. He experienced difficulty in reinserting himself into old networks once he had returned from abroad. Many of the other return migrants in the sample echoed these sentiments. In almost all cases the importance of networks for attracting customers was highlighted. One participant was formerly self-employed offering financial advice. He studied in the UK before working elsewhere in Europe. However, after becoming self-employed in Northern Ireland he struggled to develop the right volume of demand. He was able to use his mother’s networks to find older customers, particularly those looking for advice on pensions. Nevertheless, developing a customer base beyond this was a struggle. He noted that most of his friends had studied abroad, and that it was the people who stayed and studied in Ireland who developed the most vibrant and professionally-useful networks. Another participant spoke about a more unusual use of social capital. Upon returning from abroad, she also used her mother’s networks to attract customers. However, paralleling the experience of the participant from the UK referred to at the beginning of this section, she noted the difficulty of establishing herself in a closed-off town. In order to circumvent this she started using her birth name again, as her family was known in that area. In this way, she was able to break into this © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Steven Lucas Analysing the Low Rate of Self-Employment among Migrants __________________________________________________________________ market. A further participant worked abroad as an aid worker for a number of years. While old friendships existed to a degree when she returned, they were very difficult to rekindle. The reason for this is that she believes that her time abroad politicized her, leading her to make new friends. Developing a customer base was slow and difficult, although she now has a reputation and demand has picked up to the extent that she has had to hire staff. What could have contributed to this initial slow pace was her proximity to Ireland while away. The aid work took her far afield and she rarely returned to Ireland while living abroad. For another participant however, the opposite was the case and he experienced a smoother re-integration into old networks. He left Ireland to study in the UK. After finishing college he began his own business there, which he ran for a number of years. However, he decided that if he did not return to Ireland soon, he would not return at all. Therefore, he came back and established a business. Reintegrating into old networks was not problematic, as the close proximity to Ireland meant that he could return regularly and maintain relationships. Compared to the former aid worker, this has made re-establishing the business in Ireland easier. Nevertheless, for another two participants, despite living sizable distances from Ireland, the nature of their work has helped them to maintain important networks or circumvent the need for them upon return. One participant returned after working for a number of years in the MiddleEast. Upon returning to Ireland, he decided to undertake a masters and wanted to make money while studying. He therefore became self-employed, and worked from home. While abroad he developed a list of contacts and used these as a customer base, except this time in a self-employed capacity. This helped him, as he did not have to develop a local customer base. The other participant makes websites. When he was young he did some work for a local club and established a reputation locally as a computer ‘whizz’. While living in New Zealand he still received emails from home asking him to do jobs. Upon returning there was a customer base waiting for him, despite being away for a long time and not making trips home. The nature of his job in New Zealand also meant that he could do the work that he was previously employed for on a contract basis from home. These examples are largely representative of the findings from the rest of the sample. This indicates that social capital is important to understand the low rate of migrant self-employment in the Republic of Ireland and Northern Ireland. However, despite the difficulties breaking into existing networks, it can be done and migrants in the sample have taken measures to this effect. With regard to the participant who returned to Ireland from the UK, she started using her birth name because her family was known in the area in which she wanted to do business. There is also the migrant from the UK who had trouble breaking into the dense networks in a different rural town. By persisting, to the point of engaging business leaders and potential retailers for her product in a nearby city, she was able to obtain feedback and customers for her product. Another foreign-born migrant, not © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 118 119 __________________________________________________________________ yet mentioned, joined his business with that of an Irish person. They now co-own their merged businesses, and the migrant has made use of his partner’s long list of contacts and knowledge of the Irish business market. The participant from the US, cited at the beginning of this section, will also draw it to a close. He highlighted that business owners themselves need to take the initiative in developing networks, claiming that people are less likely to help unless you engage with them first. He also illustrated that he is an enthusiastic networker. Despite returning to paid employment, he still attends international conferences and aims to talk to people who are at the ‘top-table’. Despite this, the inroads he made were limited and he has ceased self-employment, not certain if he will return to it in the future. Therefore, while it is possible for migrants to establish themselves in the networks which can provide them with the support and demand they need, these efforts are not always successful. Notes 1 GradIreland, Jobs with Smaller Companies (2015), viewed 14 May 2015, http://gradireland.com/careers-advice/choosing-your-employer/jobs-with-smallercompanies. 2 Irish Small and Medium Enterprises Association, SME Facts & FAQ (2015), viewed 14 May 2015, http://isme.ie/advice/sme-facts-faq. 3 Organisation for Economic Cooperation and Development, Entrepreneurship at a Glance 2013 (2013a), viewed 1 August 2014, http://dx.doi.org/10.1787/entrepreneur_aag-2013-en. 4 Organisation for Economic Co-operation and Development (OECD), Entrepreneurship at a Glance 2013, 2013b, viewed 6 August 2015, http://dx.doi.org/10.1787/888932829229; Northern Ireland Statistics and Research Agency (NISRA), Table DC2606NI: Economic Activity by Country of Birth by Age by Sex, 2013, viewed 6 August 2015, https://www.google.ie/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CC EQFjAAahUKEwiUhrvvw5THAhXCCNsKHaDiCjo&url=http%3A%2F%2Fww w.ninis2.nisra.gov.uk%2FDownload%2FCensus%25202011_Excel%2F2011%2F DC2606NI.xls&ei=vlzDVZSvMsKR7AagxavQAw&usg=AFQjCNF0VvmKNPn9 FCwM6zI90rBbG1r71w. 5 Organisation for Economic Co-operation and Development (OECD), Entrepreneurship at a Glance 2013, 2013b; Northern Ireland Statistics and Research Agency (NISRA), Table DC2606NI. 6 Central Statistics Office, Profile 6: Migrations and Diversity (2012), viewed 10 March 2014, http://www.cso.ie/en/media/csoie/census/documents/census2011profile6/Profile,6, Migration,and,Diversity,entire,doc.pdf. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Steven Lucas Analysing the Low Rate of Self-Employment among Migrants __________________________________________________________________ 7 Thomas Cooney and Anthony Flynn, A Mapping of Ethnic Entrepreneurship in Ireland (Dublin: Dublin Institute of Technology, 2008), viewed 20 November 2013, http://arrow.dit.ie/cgi/viewcontent.cgi?article=1000&context=imerep. 8 Mary Gilmartin and Bettina Migge, ‘Working through a Recession’, Translocations: Migration and Social Change 7.1 (2011): 0-13, viewed 14 March 2014, http://eprints.nuim.ie/3548/1/MG_Working_Recession.pdf; Mary Gilmartin, ‘British Migrants and Irish Anxieties’, Social Identities, 19.5 (2013): 637-652, viewed 14 March 2014, http://www.tandfonline.com/doi/pdf/10.1080/13504630.2013.835513. 9 Forfás, Towards Developing an Entrepreneurial Policy for Ireland, 2007, viewed 2 December 2013, 73, http://www.forfas.ie/media/forfas071023_entrepreneurship_policy.pdf. 10 Esther Hormiga and Alicia Bolívar-Cruz, ‘Relationship Between the Migration Experience and Risk Perception: A Factor in the Decision to Become an Entrepreneur’, International Entrepreneurship and Management Journal, 10.2 (2014): 297-317, viewed 27 May 2015, http://link.springer.com/article/10.1007/s11365-012-0220-9. 11 Central Statistics Office, Profile 6: Migrations and Diversity. 12 Robert Kloosterman, Joanne Van Der Leun and Jan Rath, ‘Mixed Embeddedness: (In)formal Economic Activities and Immigrant Businesses in the Netherlands’, Journal of Ethnic and Migration Studies 23.2 (1999): 252-266, viewed 12 March 2014, http://onlinelibrary.wiley.com/doi/10.1111/14682427.00194/pdf; Robert Kloosterman and Jan Rath, ‘Immigrant Entrepreneurs in Advanced Economies: Mixed Embeddedness Further Explored’, Journal of Ethnic and Migration Studies 27.2 (2001): 189-201, viewed 12 March 2014, http://www.tandfonline.com/doi/pdf/10.1080/13691830020041561. 13 Mariah Evans, ‘Immigrant Entrepreneurship: Effects of Ethnic Market Size and Isolated Labor Pool’, American Sociological Review 54.6 (1989): 950-962, viewed 16 September 2014, http://www.jstor.org/stable/pdfplus/2095717.pdf?&acceptTC=true&jpdConfirm=tr ue; Marie Mora and Alberto Dávila, ‘Ethnic Group Size, Linguistic Isolation, and Immigrant Entrepreneurship in the USA’, Entrepreneurship & Regional Development: An International Journal 17.5 (2005): 389-404, viewed 29 October 2014), http://www.tandfonline.com/doi/pdf/10.1080/08985620500275612. 14 Cooney and Flynn, A Mapping of Ethnic Entrepreneurship in Ireland. 15 Hadewijch van Delft, Cees Gorter and Peter Nijkamp, ‘In Search of Ethnic Entrepreneurship Opportunities in the City: A Comparative Policy Study’, Environment and Planning C: Government and Policy 18.4 (2000): 429-451, viewed 25 November 2013, http://www.envplan.com/fulltext_temp/0/c9873.pdf; Monder Ram and David Smallbone, Ethnic Minority Enterprise: Policy in Practice © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 120 121 __________________________________________________________________ (London: Middlesex University Small Business Service, 2001), viewed 25 November 2013, https://eprints.mdx.ac.uk/3820/1/Ethnic_Minority_Enterprise_Policy_in_Practice.p df. 16 Pascal Beckers and Robert Kloosterman, ‘Open to Business? An Exploration of the Impact of the Built Environment and Zoning Plans on Local Businesses in Prewar and Post-war Residential Neighbourhoods in Dutch Cities’, Urban Studies 51.1 (2014): 153-169, viewed 3 March 2014, http://usj.sagepub.com/content/51/1/153.full.pdf+html. 17 Robert Kloosterman, ‘Creating Opportunities. Policies Aimed at Increasing Openings for Immigrant Entrepreneurs in the Netherlands’, Entrepreneurship and Regional Development: An International Journal 15.2 (2003): 167-181, viewed 25 November 2013, http://www.tandfonline.com/doi/pdf/10.1080/0898562032000075159. 18 Caroline Brettell and Kristoffer Alstatt, ‘The Agency of Immigrant Entrepreneurs: Biographies of the Self-Employed in Ethnic and Occupational Niches of the Urban Labor Market’, Journal of Anthropological Research 63.3 (2007): 383-397, viewed 30 January 2014 http://www.jstor.org/stable/pdfplus/20479430.pdf; For an exception see Robert Kloosterman, ‘Matching Opportunities with Resources: A Framework for Analysing (Migrant) Entrepreneurship from a Mixed Embeddedness Perspective’, Entrepreneurship & Regional Development 22.1 (2010): 25-45, viewed 12 March 2014, http://www.tandfonline.com/doi/pdf/10.1080/08985620903220488. 19 Kate Kenny and Stacey Scriver, ‘Dangerously Empty? Hegemony and the Construction of the Irish Entrepreneur’, Organization 19.5 (2012): 615-633, viewed 7 March 2014, http://org.sagepub.com/content/19/5/615.full.pdf+html. 20 Ursula Apitzsch, ‘Gaining Autonomy in Self-Employment Processes: The Biographical Embeddedness of Women’s and Migrants’ Business’, International Review of Sociology 13.1 (2003): 163-182, viewed 20 March 2014, http://www.tandfonline.com/doi/pdf/10.1080/0390670032000087041. 21 Maria Kontos, ‘Considering the Concept of Entrepreneurial Resources in Ethnic Business: Motivation as a Biographical Resource?’, International Review of Sociology 13.1 (2003): 183-204, viewed 20 March 2014, http://www.tandfonline.com/doi/pdf/10.1080/0390670032000087050. 22 Ursula Apitzsch and Maria Kontos, ‘Self-Employment, Gender and Migration’, International Review of Sociology 13.1 (2003): 67-76, viewed 20 March 2014, http://www.tandfonline.com/doi/pdf/10.1080/0390670032000086989. 23 Alejandro Portes and Patricia Landolt, ‘Social Capital: Promise and Pitfalls of Its Role in Development’, Journal of Latin American Studies 32.2 (2000): 529-547, viewed 15 May 2015, © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Steven Lucas Analysing the Low Rate of Self-Employment among Migrants __________________________________________________________________ http://journals.cambridge.org/action/displayAbstract?fromPage=online&aid=15969 &fileId=S0022216X00005836. 24 Kontos, ‘Considering the Concept of Entrepreneurial Resources in Ethnic Business: Motivation as a Biographical Resource?’, 183-204. 25 Portes and Landolt, ‘Social Capital: Promise and Pitfalls of Its Role in Development’, 529-547; Alejandro Portes, ‘Downsides of Social Capital’, Proceedings of the National Academy of Sciences of the United States of America (PNAS) 111.52 (2014): 18407-18408, viewed 14 May 2015, http://www.pnas.org/content/111/52/18407.full.pdf. 26 In the interest of anonymity, some of the details of participants have been removed. Bibliography Apitzsch, Ursula and Maria Kontos. ‘Self-Employment, Gender and Migration’. International Review of Sociology 13.1 (2003): 67-76. Viewed 20 March 2014. http://www.tandfonline.com/doi/pdf/10.1080/0390670032000086989. Apitzsch, Ursula. ‘Gaining Autonomy in Self-Employment Processes: The Biographical Embeddedness of Women’s and Migrants’ Business’. International Review of Sociology 13.1 (2003): 163-182. Viewed 20 March 2014. http://www.tandfonline.com/doi/pdf/10.1080/0390670032000087041. Beckers, Pascal and Robert Kloosterman. ‘Open to Business? An Exploration of the Impact of the Built Environment and Zoning Plans on Local Businesses in Prewar and Post-war Residential Neighbourhoods in Dutch Cities’. Urban Studies 51.1 (2014): 153-169. Viewed 3 March 2014. http://usj.sagepub.com/content/51/1/153.full.pdf+html. Brettell, Caroline and Kristoffer Alstatt. ‘The Agency of Immigrant Entrepreneurs: Biographies of the Self-Employed in Ethnic and Occupational Niches of the Urban Labor Market’. Journal of Anthropological Research 63.3 (2007): 383-397. Viewed 30 January 2014. http://www.jstor.org/stable/pdfplus/20479430.pdf. Central Statistics Office. Profile 6: Migrations and Diversity (2012). Viewed 10 March 2014. http://www.cso.ie/en/media/csoie/census/documents/census2011profile6/Profile,6, Migration,and,Diversity,entire,doc.pdf. Cooney, Thomas and Anthony Flynn. A Mapping of Ethnic Entrepreneurship In Ireland. Dublin: Dublin Institute of Technology, 2008. Viewed 20 November 2013. http://arrow.dit.ie/cgi/viewcontent.cgi?article=1000&context=imerep. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 122 123 __________________________________________________________________ Evans, Mariah. ‘Immigrant Entrepreneurship: Effects of Ethnic Market Size and Isolated Labor Pool’. American Sociological Review 54.6 (1989): 950-962. Viewed 16 September 2014. http://www.jstor.org/stable/pdfplus/2095717.pdf?&acceptTC=true&jpdConfirm=tr ue. Forfás. Towards Developing an Entrepreneurial Policy for Ireland, 2007. Viewed 2 December 2013, 73. http://www.forfas.ie/media/forfas071023_entrepreneurship_policy.pdf. Gilmartin, Mary and Bettina Migge. ‘Working through a Recession’. Translocations: Migration and Social Change 7.1 (2011): 0-13. Viewed 14 March 2014. http://eprints.nuim.ie/3548/1/MG_Working_Recession.pdf. Gilmartin, Mary. ‘British Migrants and Irish Anxieties’. Social Identities 19.5 (2013): 637-652. Viewed 14 March 2014. http://www.tandfonline.com/doi/pdf/10.1080/13504630.2013.835513. GradIreland. Jobs with Smaller Companies (2015). Viewed 14 May 2015. http://gradireland.com/careers-advice/choosing-your-employer/jobs-with-smallercompanies. Hormiga, Esther and Alicia Bolívar-Cruz. ‘Relationship between the Migration Experience and Risk Perception: A Factor in the Decision to Become an Entrepreneur’. International Entrepreneurship and Management Journal 10.2 (2014): 297-317. Viewed 27 May 2015. http://link.springer.com/article/10.1007/s11365-012-0220-9. Irish Small and Medium Enterprises Association. SME FACTS & FAQ (2015). Viewed 14 May 2015. http://isme.ie/advice/sme-facts-faq. Kenny, Kate and Stacey Scriver. ‘Dangerously Empty? Hegemony and the Construction of the Irish Entrepreneur’. Organization 19.5 (2012): 615-633. Viewed 7 March 2014. http://org.sagepub.com/content/19/5/615.full.pdf+html. Kloosterman, Robert and Jan Rath. ‘Immigrant Entrepreneurs in Advanced Economies: Mixed Embeddedness Further Explored’. Journal of Ethnic and Migration Studies 27.2 (2001): 189-201. Viewed 12 March 2014. http://www.tandfonline.com/doi/pdf/10.1080/13691830020041561. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Steven Lucas Analysing the Low Rate of Self-Employment among Migrants __________________________________________________________________ Kloosterman, Robert. ‘Creating Opportunities. Policies Aimed at Increasing Openings for Immigrant Entrepreneurs In the Netherlands’. Entrepreneurship and Regional Development: An International Journal 15.2 (2003): 167-181. Viewed 25 November 2013. http://www.tandfonline.com/doi/pdf/10.1080/0898562032000075159. Kloosterman, Robert, Joanne Van Der Leun and Jan Rath. ‘Mixed Embeddedness: (In)formal Economic Activities and Immigrant Businesses in the Netherlands’. Journal of Ethnic and Migration Studies 23.2 (1999): 252-266. Viewed 12 March 2014. http://onlinelibrary.wiley.com/doi/10.1111/1468-2427.00194/pdf. Kloosterman, Robert. ‘Matching Opportunities with Resources: A Framework for Analysing (Migrant) Entrepreneurship From a Mixed Embeddedness Perspective’. Entrepreneurship & Regional Development 22.1 (2010): 25-45. Viewed 12 March 2014. http://www.tandfonline.com/doi/pdf/10.1080/08985620903220488. Kontos, Maria. ‘Considering the Concept of Entrepreneurial Resources in Ethnic Business: Motivation as a Biographical Resource?’. International Review of Sociology 13.1 (2003): 183-204. Viewed 20 March 2014. http://www.tandfonline.com/doi/pdf/10.1080/0390670032000087050. Mora, Marie and Alberto Dávila. ‘Ethnic Group Size, Linguistic Isolation, and Immigrant Entrepreneurship in the USA’. Entrepreneurship & Regional Development: An International Journal 17.5 (2005): 389-404. Viewed 29 October 2014). http://www.tandfonline.com/doi/pdf/10.1080/08985620500275612. Northern Ireland Statistics and Research Agency (NISRA). Table DC2606NI: ECONOMIC ACTIVITY BY COUNTRY OF BIRTH BY AGE BY SEX, 2013. Viewed 6 August 2015. https://www.google.ie/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CC EQFjAAahUKEwiUhrvvw5THAhXCCNsKHaDiCjo&url=http%3A%2F%2Fww w.ninis2.nisra.gov.uk%2FDownload%2FCensus%25202011_Excel%2F2011%2F DC2606NI.xls&ei=vlzDVZSvMsKR7AagxavQAw&usg=AFQjCNF0VvmKNPn9 FCwM6zI90rBbG1r71w. Organisation for Economic Cooperation and Development. Entrepreneurship at a Glance 2013 (2013a). Viewed 1 August 2014. http://dx.doi.org/10.1787/entrepreneur_aag-2013-en. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 124 125 __________________________________________________________________ Portes, Alejandro. ‘Downsides of Social Capital’. Proceedings of the National Academy of Sciences of the United States of America (PNAS) 111.52 (2014): 18407-18408. Viewed 14 May 2015. http://www.pnas.org/content/111/52/18407.full.pdf. Portes, Alejandro and Patricia Landolt. ‘Social Capital: Promise and Pitfalls of Its Role in Development’. Journal of Latin American Studies 32.2 (2000): 529-547. Viewed 15 May 2015. http://journals.cambridge.org/action/displayAbstract?fromPage=online&aid=15969 &fileId=S0022216X00005836. Ram, Monder and David Smallbone. Ethnic Minority Enterprise: Policy in Practice. London: Middlesex University Small Business Service, 2001. Viewed 25 November 2013. https://eprints.mdx.ac.uk/3820/1/Ethnic_Minority_Enterprise_Policy_in_Practice.p df. van Delft, Hadewijch, Cees Gorter and Peter Nijkamp. ‘In Search of Ethnic Entrepreneurship Opportunities in the City: A Comparative Policy Study’. Environment and Planning C: Government and Policy 18.4 (2000): 429-451. Viewed 25 November 2013. http://www.envplan.com/fulltext_temp/0/c9873.pdf. Steven Lucas is a PhD candidate at the Department of Geography in Maynooth University, Ireland. His research focuses on analyzing the causes of the low rate of migrant self-employment in the Republic of Ireland and Northern Ireland. He can be reached at steven.lucas@nuim.ie. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Steven Lucas © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Diaspora Frameworks, Institutions and Policy-Making © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Part IV © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Abstract With economic development depending heavily on accumulation and diffusion of knowledge, highly skilled and well networked entrepreneurial individuals have become crucial for an economy. These carriers of knowledge are increasingly mobile and dispersed, however, which means that countries of origin (COOs) need to develop proper strategies and policies to turn brain drain into knowledge gain. Applying emigrant human capital to a COO’s economic development is a difficult task, as it demands comprehensive understanding of both the mechanisms and success factors behind emigrant engagement and knowledge sharing with the COO. To deepen this knowledge we conduct a cross-country comparative case study covering migration policies and diaspora strategies of four small COOs: Austria, Estonia, Ireland and Slovenia. Our key research question is: How can (small) COOs enhance the application of emigrant human capital to their economic development? We develop a tool for assessing COO approaches to emigrant engagement as well as provide a systematic overview of the existing COO approaches to their emigrant communities abroad, specific COO techniques implemented for transforming brain drain into knowledge gain and barriers hindering emigrant engagement and knowledge sharing with the COO. The latter include: indistinct allocation of responsibility, lack of reliable migration data, negative perceptions of emigrants, underdeveloped institutional capacity, policy fragmentation and coordination issues. Moreover, we discover that a COO’s approach to emigrant communities is contingent on perception and recognition of emigrant community’s value by both the COO’s government and inhabitants, while its success depends on communication clarity, consistency and inclusiveness. We also note that network structure and content (especially in terms of network heterogeneity and strength of ties) strongly influence effectiveness and efficiency of knowledge sharing in the context of international migration. Such impact is found in both the (interconnected) emigrant and institutional networks. Key Words: Migration, migration policy, diaspora strategies, emigrant human capital, knowledge sharing, brain drain, knowledge gain, public-private cooperation, networking. ***** 1. Introduction National institutional structures, government policies and development strategies influence economic performance and competitiveness of a country's © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Gains from Diaspora’s Brain: The Complexity of Successful Migration Policy Gains from Diaspora’s Brain __________________________________________________________________ firms, inhabitants and emigrant communities, thereby impacting a country’s economic performance and competitiveness.1 While standard economic theory defined comparative advantage by labour, land, natural resources, capital and infrastructure, new models emphasise created resources, process technology, educated and skilled labour, knowledge and information, creativity and connectivity (i.e. networks).2 The latter – through multiplying opportunities for dialogue and exchange – provide a tool for generation, advancement and circulation of knowledge.3 Still, one ‘/…/ cannot expect to derive any value from social ties to actors who lack the ability to help /…/’.4 For networking to generate wanted results the process needs to be strategic: finding a right balance between strategic relationships with stakeholders whose resources, skills and capabilities enable an entity such as a country to create superior value and operative or tactic relationships with stakeholders whose resources are easily substituted is crucial.5 With economic development depending heavily on accumulation and diffusion of knowledge,6 it is the highly skilled and well networked entrepreneurial individuals who are vital for an economy.7 These individuals have become progressively mobile and consequently (globally) dispersed.8 They present a growing component of global migration flows and record the highest emigration rates for most countries of origin (COOs).9 An empirical study on international migration from Albania shows that the likelihood of permanent migration steadily increases with education level of (potential) emigrants.10 Not only are the highly qualified and educated more willing to migrate, they are also more capable to finance their move and (for a large part) more compatible with the international labour market.11 Despite emigration of these individuals or groups often being perceived as brain drain by their COOs, maintenance of a strategic dialectic intertwining of old and new locations can lead to knowledge generation12 as well as knowledge sharing.13 It is hence to be expected that international competitiveness and mobility of experts will enhance human capital and boost economic performance through greater productivity, creativity and efficiency of the innovation process.14 2. Objectives and Methodology Governments (with their strategies and policies) can play an important role in enhancing emigrants’ engagement with the COO: (governmental) institutions can perform an especially vital role as relationship promoters and initiators due to their embeddedness in both domestic and international networks.15 Applying emigrant human capital to a COO’s economic development is a difficult task, however – especially since little is known about which policies, strategies and institutions promoting emigrant engagement are effective. While the role of (internationally dispersed) knowledge and knowledge exchange has recently emerged as an important area of study of innovation and © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 130 __________________________________________________________________ value creation in a firm,16 international dispersion and transfer of knowledge has been highly neglected in political debates – specifically in relation to knowledge sharing between migrant communities and their homeland.17 To strengthen the understanding of the latter we focus on migration policies18 and diaspora strategies19 stressing knowledge sharing between emigrants and their COOs through establishing, maintaining, developing and managing emigrants’ (greater) connectedness and engagement with a COO. Emigrant human capital is particularly relevant for small countries facing resource scarcity, which – without proper strategies and policies – can become an even profounder problem due to a greater outflow of (highly skilled) people from these countries (relative to migration rates from the larger states).20 In an extensive cross-country comparative case study we tackle the following research question: How can (small) COOs enhance the application of emigrant human capital to their economic development? We explore how migration policies and diaspora strategies in Austria, Estonia, Ireland and Slovenia are formulated as well as implemented. Through a desk-top analysis and in-depth interviews with diplomats and other country representatives we examine what approaches (small) COOs implement for managing their highly educated/qualified emigrants’ knowledge in their economic development. In particular, we research which techniques for transforming brain drain into knowledge gain COOs implement and how (successfully) this is executed.21 Seven different indicators are used for a comparative analysis reflecting essential organisational determinants and values: (1) COO approach to emigrants, (2) government body primarily responsible for emigrant issues, (3) role of diplomacy, (4) perception of emigrants, (5) recognition of emigrant economic value, (6) strategic framework and (7) emigrant knowledge sharing. By identifying and merging these indicators into an original analytical tool we contribute to developing methodology for assessing COO’s approach to emigrants. We summarise our findings in the following section. 3. Results and Discussion Our findings indicate that none of the four analysed countries has a comprehensive strategy or policy targeting solely emigrants, let alone a strategy aimed at knowledge sharing between highly qualified/skilled emigrants and the COO. This may explain why knowledge spillovers from emigrants in all observed countries are – for the most part – coincidental (see Table 1).22 We detect several barriers (small) COOs encounter when trying to address migrant communities strategically and effectively, including: indistinct allocation of responsibility, lack of reliable migration data, negative perceptions of emigrants, underdeveloped institutional capacity, legitimacy23 and coordination challenges, policy fragmentation, institution diversification and inexperience, and a lack of long-term commitment.24 We elaborate on several barriers hereinafter – also defining success factors for emigrant engagement and knowledge sharing with COOs. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 131 __________________________________________________________________ To begin with, allocation of responsibility for migrants is indistinct. As migrants are marked by relationships with the COO, countries of residence (COR) and the migrant community,25 it is not clear which of these entities bears the principal responsibility for migration related issues. Although migration policies are grounded on state sovereignty (meaning that countries in general remain primarily responsible for migrants),26 it is not clear whether the principal responsibility falls upon the sending or receiving countries – specifically since migrants do not necessarily possess (solely) their COO’s citizenship, which would grant them certain rights (and duties) in relation to the COO.27 Table 1: Comparison of Austria, Estonia, Ireland and Slovenia in their approaches to emigrant communities COO approach to emigrants Government body primarily responsible for emigrant issues Role of diplomacy Perception of emigrants Austria Centralised; Top-down Federal Ministry for European and International Affairs28 Country of Origin Estonia Ireland Centralised; Dispersion of Top-down activities with a clear coordinator; Partnership with emigrants; Systematic cooperation with (complementary) nongovernmental initiatives; Integrated approach Ministry of Department of Education and Foreign Affairs Research and Trade with its special Irish Abroad Unit Slovenia Dispersion of activities with a clear coordinator; Transition from top-down to partnership with emigrants; Systemic cooperation with nongovernmental initiatives Office for Slovenians Abroad Emphasised in strategic and program documents; Practice: Consular services with little or no emphasis on knowledge sharing Passive Passive Active Passive consumers of consumers of participants in consumers of public services; public services; national public services (an Object of Objects of (economic) object); monitoring and national development; Subject of regulation protection; A national partnership and Especially the priority, an asset cooperation highly educated and qualified a cost for COO; Traitors (despite past benefits to COO) © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Gains from Diaspora’s Brain 132 __________________________________________________________________ Recognition of emigrant economic value Strategic framework Emigrant knowledge sharing Austria Minor recognition (economic potentials not addressed in an organised or systematic fashion) No specific diaspora strategy or migration policy; Proactive labour market policy focused on immigrants Mostly coincidental Country of Origin Estonia Ireland Positive aspects Economic of emigration potentials yet to be addressed defined (ad hoc/ strategically and experimental in a targeted activities) fashion No specific diaspora strategy or migration policy; Temporary emigration, return strategies; Focus on language as an identity preservation element; Proactive labour market policy focused on immigrants Mostly coincidental A structure has emerged only recently to provide motivation for and give focus to emigrant engagement (inclusion policy as a constitutional commitment); Emigrant issues holistically integrated in numerous national strategic documents (on entrepreneurship, employment, science, etc.); Practice long before strategy Partially strategic Slovenia Economic potentials addressed on a project or interest basis Emigrant issues integrated in numerous national strategic documents, which is not reflected in practice Mostly coincidental Consequently, formulating diaspora strategies and migration policies along with their implementation tends to depend on a country’s interest and motivation to engage with its emigrants. One of the main reasons for COOs to engage with migrants is economic,29 which means a COO needs to recognise emigrants as (potential) contributors to an economy instead of perceiving them merely as its beneficiaries. Perceptions of migrants are nevertheless often misguided – especially in terms of their number in both the COO and receiving countries;30 as well as influenced by the economic situation in a country. Since fear and an adverse attitude towards migrants stemming from such misconceptions may hinder a COO’s relationship with emigrants, perception management becomes an inevitable part of emigrant human capital management.31 Only once a COO recognises its emigrants as valuable, legitimate and active partners in addressing national issues, can it develop activities, a strategy and/or a policy geared towards © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 133 Gains from Diaspora’s Brain __________________________________________________________________ emigrants, which could foster engagement of the latter in the COO's economic development (e.g. through knowledge sharing). Effect of perceptions on governmental activities aimed at emigrants is also evident from our research findings. While Austria and Estonia, which perceive their emigrants as passive consumers of government services and thus approach them as objects of national protection (Estonia) or monitoring and regulation (Austria), have no specific diaspora strategy or migration policy,32 Slovenia and Ireland – defining their emigrants as active parties in addressing national issues – approach them as subjects (i.e. partners in national development) and include them in several (not necessarily interrelated or coordinated) national strategic and legislative documents. Not recognising the potential economic value of emigrants, Estonia has focused its activities on cultural components (e.g. language). Austria and Slovenia, on the other hand, are beginning to acknowledge economic potentials of their emigrants and have started to implement certain (still fragmented) activities targeting mainly emigrant entrepreneurs and scientists, whereas Ireland with its long history of emigration and centuries of successful cooperation with the Irish abroad (acknowledging their immense cultural and economic value) has defined its emigrants as a national priority, introduced inclusion policy as a constitutional commitment,33 and enhanced positive perceptions built throughout the years in both the homeland and receiving states through legislative framework as well as continuous and consistent positive government rhetoric about the Irish abroad.34 This boosts motivation for further engagement by both the COO and the Irish abroad. Moreover, knowledge sharing with and by migrants is only stressed in Ireland, while other three countries do not address it strategically or systematically – with the exception of short-term study/expert exchanges; which implies COOs mostly do not recognise emigrants as sources of relevant knowledge (unless they return to homeland). Though our observations indicate that a COO’s approach to emigrant communities is contingent on perception and recognition of emigrant community’s value by the COO’s government and inhabitants, it shows that success depends on communication clarity,35 consistency and inclusiveness. Widespread consultation throughout policy-making process related to migration is similarly emphasised by the Global Commission on International Migration, which suggests dialogue between public servants (at a national and local level),36 private sector, civil society institutions (including NGOs), researchers and other experts in international trade and migration.37 Yet, rare national development strategies include emigrant networks as official partners to governments.38 Our case study points to considerable differences between COOs, especially in terms of their inclusion of private sector in migration policy and strategy formulation. Results indicate that countries, which include private sector in the latter, are more successful in achieving (strategic) knowledge sharing among and by their emigrants. Countries © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 134 __________________________________________________________________ where the relationship with emigrant community is limited to public sector, on the contrary, demonstrate lower success. Network structure and content strongly influence effectiveness and efficiency of knowledge creation and spillovers.39 Along with network density and heterogeneity,40 strength of ties41 can impact the success of diaspora strategies and migrant policies extensively – also due to its effect on communication processes. While strong ties spark emotional linkages and frequent, routine interactions, weak ties that lack the same emotional strength unite diverse networks and thus increase the pool of (assorted) resources available to network members.42 In the context of international migration prevalence of either strong or weak ties within a migrant social network can have direct impact on continued isolation from or the level of integration into the destination society in COR. This can influence knowledge sharing, since integration into COR allows emigrants to upgrade, develop and complement their knowledge with knowledge from the host society, whereas maintained connectedness with the COO enables emigrants to comprehend both the knowledge-related needs in the COO and the adaptations required for knowledge to be applicable in the new context. Grieco43 suggests that migration based on movement of individuals (e.g. labour migration) encourages preponderance of weak ties within social networks and forces migrants to establish the majority of their ties with members of the host society. Migration based on movement of social units (such as family migration) on the other hand encourages preponderance of strong ties in migrant networks, whereby the need for additional ties with members of the host community is reduced and (international) knowledge sharing impaired. We have not observed indications of diversified strategies considering this aspect of network structure in any of the four analysed countries. In fact, we have observed little diversification in terms of diaspora strategy or migration policy in general. A COO nevertheless does not commit the same amount of resources to all its relationships,44 rather it acts strategically. We discover that small COOs tend to address the successful (and not necessarily more educated or qualified) members of their migrant communities, who are already actively involved with the homeland (i.e. have stronger ties to the COO regardless of the strength of their ties to other emigrants or to the COR) – preferably to their passive counterparts (irrespective of the sector they operate in). They address individuals or migrant groups who (wish to) establish a relationship with their homeland themselves (and are hence easier to identify and locate), are motivated to contribute to the COO’s economic development and growth and have sufficient resources to do so.45 This in turn reduces investments needed for nurturing relationships with migrant communities, since little or no additional effort is required for achieving engagement. Strategically directing the latter can thus become a priority. In addition to migrant networks, institutional networks addressing emigrants are crucial. Among the four analysed COOs these are the most elaborate and © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 135 Gains from Diaspora’s Brain __________________________________________________________________ heterogeneous in Slovenia and Ireland, where numerous ministries are involved in establishing and maintaining a relationship with emigrants.46 To ensure their coordinated efforts both countries have special units focusing solely on their nationals abroad: the Irish Abroad Unit is part of the Irish Department of Foreign Affairs and Trade, while the Office for Slovenians Abroad is an independent Slovenian ministry. They cooperate with both governmental and nongovernmental initiatives: systemically but not necessarily systematically in Slovenia,47 and less systemically but more systematically and complementarily in Ireland. Heterogeneity at the institutional level enables wider reach along with a more targeted approach; a coordinating body, on the other hand, promotes complementarity and synergies between activities. For diaspora strategies and migrant policies to function, bridge(s) between migrant and institutional networks are pivotal, though.48 Both Slovenia and Ireland hence consult their emigrants when formulating activities aimed at emigrant engagement. Their approach is more structured49 than that of Estonia50 and Austria. Through the Global Irish Economic Forum and the Global Irish Network Ireland addresses its senior and most influential migrant decision makers from private sector, gives structure to political debate, directs it according to COO's needs and national strategic goals, as well as systematically incorporates results of consultations into national strategies and/or policies.51 Slovenia focuses its efforts on scientists and academia rather than entrepreneurs or businessmen. Yet, it is less systematic: it neither directs the debate nor includes consultation results in national strategic documents or policies methodically. Consultations are a formality, influencing perceptions of the COO by emigrants rather than vice versa. Such loose structure could explain Slovenia’s smaller success in achieving cooperation with its emigrant scientists and entrepreneurs (not a focal point of the COO in terms of knowledge sharing).52 Heterogeneity of network partners can create gulfs and schisms hindering information exchange, however:53 Not solely heterogeneity of partners within a network but also heterogeneity of partners linking networks matters. According to Sirmon and Lane a fit in national as well as professional and organisational cultures is crucial as it increases partner learning.54 This is due to the fact that learning is cumulative and greatest when it is related to something already known.55 The same holds for networking: network members are most likely to create (communication) ties with counterparts they perceive as similar.56 Through our study we confirm these conclusions for the context of international migration. Ireland (the sole analysed country with a strategic approach to knowledge sharing with its diaspora and the country with least coincidental knowledge sharing) for instance achieves clearer and more targeted communication of its goals and expectations to emigrants through employing the department or government institution with relevant expert knowledge for a specific task,57 whereas Estonia with its culture-centred and correspondingly centralised approach to migrants fails © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 136 __________________________________________________________________ to address the business or scientific diaspora more effectively as the designated ministry lacks the skills related to effective communication and cooperation with those particular migrant segments. In other words: deficit of inter-functional or inter-specialty knowledge about problem constraints can cause the so called glitches (i.e. unsatisfactory results), which can be avoided by ensuring that network partners are cognizant of constraints and opportunities outside the area of their expertise.58 The same applies in COO-emigrant relationships in terms of knowledge sharing: parties involved require prior knowledge sharing skills for the process to succeed. Training for knowledge sharing among both officials and residents in the COO and emigrants (as well as residents in COR for higher value added in the knowledge shared) is needed.59 With this phase often being excluded, knowledge sharing frequently fails.60 4. Conclusions Recognition of emigrants’ value accompanied by clear communication of the latter in both the COO and COR fosters positive perceptions of emigrants and allows for an engaging environment to develop. Adding structure to activities can further enhance positive perceptions and facilitate engagement, while networking both with (successful) emigrants from different sectors and between institutions increases effectiveness of strategy and policy formulation as well as implementation. To transcend a less strategic approach to emigrants (and coincidental results of their engagement) and to develop an enabling structure, COOs need to surpass numerous barriers: assume responsibility for emigrants, recognise their potential (economic) value, conduct (continuous and reliable) research, address negative perceptions, form a clear and cohesive communication strategy, tackle the underdeveloped institutional capacity, legitimacy and coordination challenges (also through inclusion of both private and public sector (emigrant) representatives from sending and receiving countries in policy formulation and implementation), policy fragmentation, lack of long-term commitment, etc. Both emigrant and institutional network structures need to be considered when preparing diaspora strategies and migration policies, as they have a profound impact on the latter’s success – particularly in terms of knowledge sharing. Moreover, especially small countries with limited resources (should) focus on the successful migrants, who already are or wish to become engaged with their COO and possess sufficient resources. COOs should nevertheless not be disillusioned: their future policy choices too will at best have a limited effect on accumulation and dissemination of knowledge (especially due to the elusive, complex and ever changing nature of migration). By implementing a structured, strategic (directing cooperation according to national needs and goals) and cooperative approach (not necessarily through joint, but rather complementary activities), COOs can enhance wanted results of emigrant engagement. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 137 Gains from Diaspora’s Brain __________________________________________________________________ Our study overviews key considerations for formulating and implementing diaspora strategies and migration policy from a COO perspective, introduces dimensions for assessing COO approaches to emigrants, and provides empirical evidence of the importance of perceptions, communication, network structure and content in the context of addressing international migration. Further analysis of both migrant and institutional networking along with their interactions with a special emphasis on knowledge sharing is needed to better comprehend the mechanisms behind the phenomenon. Notes 1 Michael E. Porter, The Competitive Advantage of Nations (New York: Free Press, 1990); Bruce Kogut, ‘Country Capabilities and the Permeability of Borders’, Strategic Management Journal 12 (1991): 33–47; Dominick Salvatore, Marjan Small Countries in a Global Economy: New Challenges and Opportunities 2 Porter, The Competitive Advantage of Nations; Salvatore, Damijan, Small Countries in a Global Economy: New Challenges and Opportunities Globalisation’ (contribution at 14th Statistical Days 2004 by Statistical Society of Slovenia and Statistical Office of the Republic of Slovenia, Radenci, Slovenia, November 8–10, 2004). 3 Margaret E. Keck and Kathryn Sikkink, ‘Transnational Advocacy Networks in International and Regional Politics’, International Social Science Journal 51.159 (1999): 89–101; Bill Donaldson and Tom O'Toole, Strategic Market Relationships: From Strategy to Implementation Considerations’, Business Network Learning Pergamon, 2001), 1–13. Paul S. Adler and Seok-Woo Kwon, ‘Social Capital: Prospects for a New Concept’, Academy of Management Review 27.1 (2002): 26. 5 Martin Christopher, Adrian Payne and David Ballantyne, Relationship Marketing: Creating Stakeholder Value (Oxford: Butterworth-Heinemann, 2007). 6 Kirsi Mukkala, ‘Knowledge Spillovers: Mobility of Highly Educated Workers within the High Technology Sector in Finland’, Migration and Human Capital, 4 7 Wendy Larner, ‘Expatriate Experts and Globalising Governmentalities: The New Zealand Diaspora Strategy’, Transactions of the Institute of British Geographers, New Series 32.3 (2007): 331–345. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 138 __________________________________________________________________ 8 From Global to Metanational: How Companies Win in the Knowledge Economy (Boston, Massachusetts: Harvard Business School Press, 2001). 9 Drain?’, Finance & Development: A Quarterly Magazine of the IMF 36.2 (1999): n.pag., viewed 14 March 2013, http://www.imf.org/external/pubs/ft/fandd/1999/06/carringt.htm; Uwem E. Ite, ‘Turning Brain Drain into Brain Gain: Personal Reflections on Using the Diaspora Option’, African Issues 30.1 (2002): 76–80; UN-DESA and OECD, ‘World Migration in Figures’ (a joint contribution by UN-DESA and the OECD to the United Nations High-Level Dialogue on Migration and Development, New York, 10 Marco Stampini, Calogero Carletto and Benjamin Davis, ‘International Migration from Albania: The Role of Family Networks and Previous Experience’, Eastern European Economics 11 -Christophe Dumont and Georges Lamaître, ‘Beyond the Headlines: New Evidence on the Brain Drain’, Revue Économique 56.6, Localisation, Migrations et Connecting with Emigrants: A Global Profile of Diasporas (Paris: OECD Publishing, 2012). 12 Rubin Patterson, ‘Transnationalism: Diaspora-Homeland Development’, Social Forces 13 We adopt the concept of knowledge sharing rather than knowledge transfer as it implies a two-way (cooperative) relational process in which multiple exchanges among knowledge senders and receivers (these roles being interchangeable) occur – leading to acquisition, adaptation and use of (new) knowledge by all parties involved in the (win-win) exchange(s). Knowledge transfer on the other hand suggests a one-way transaction not allowing for appropriations of knowledge transferred. See also Minu Ipe, ‘Knowledge Sharing in Organizations: A Conceptual Framework’, Human Resource Development Review 359. 14 Larner, ‘Expatriate Experts and Globalising Governmentalities: The New Zealand Diaspora Strategy’, 331–345. 15 Denice E. Welch, et al., ‘The Importance of Networks in Export Promotion: Policy Issues’, Journal of International Marketing 6.4 (1998): 66–82. 16 See for example Ikujiro Nonaka and Hirotaka Takeuchi, The KnowledgeCreating Company: How Japanese Companies Create the Dynamics of Innovation (New York: Oxford University Press, 1995). 17 Dina Ionescu, Engaging Diasporas as Development Partners for Home and Destination Countries: Challenges for Policymakers (Geneva: International Organization for Migration, 2006); Alexander Oettl and Ajay Agrawal, ‘International Labour Mobility and Knowledge Flow Externalities’, Journal of © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 139 Gains from Diaspora’s Brain __________________________________________________________________ Business Studies 39.8 (2008): 1242– N. Blakeney, ‘Repatriating Knowledge: Variables Influencing the ''Transfer'' Process’, Journal of International Business Studies 40.2 (2009): 181–199. 18 For an overview of theories on migration policy see Christina Boswell, ‘Theorizing Migration Policy: Is There a Third Way?’, International Migration Review 41.1 (2007): 75–100. 19 Diaspora is emphasised due to its high intrinsic motivation for investing both human and financial resources in its COO. Consequently, less effort for igniting and maintaining this emigrant segment’s engagement is required. See also Yevgeny Kuznetsov, ed., Diaspora Networks and the International Migration of Skills: How Countries Can Draw on Their Talent Abroad (Washington, DC: The International Bank for Reconstruction and Development/The World Bank, 2006). 20 Carrington and Detragiache, ‘How Extensive is the Brain Drain?’, n.pag. 21 Our research was conducted between 2012 and 2014. Please note, that (although we did consider some future country plans) we did not include initiatives drafted after the study had been finalised. All country specific findings thus apply to the period up to 2014 when the study was concluded. 22 See also Kuznetsov, Diaspora Networks and the International Migration of Skills: How Countries Can Draw on Their Talent Abroad 23 Emigrants contributed to national economies without – or in spite of – incentives in the past. As members of an expanded civil society they have often operated as pressure groups, which is why they do not wish to be included in joint activities with the government. Some authors argue that numerous diaspora and other emigrant successes have been possible specifically because of their invisibility to governments: integrating emigrants and development into a more explicit agenda could transform migrant efforts to capturable and cooptable by governments. See Ionescu, Engaging Diasporas as Development Partners for Home and Destination Countries: Challenges for Policymakers, 7– ‘Creating an Enabling Environment for Diasporas' Participation in Homeland Development’, International Migration 24 See Alan Gamlen, ‘Diaspora Engagement Policies: What are They, and What Kinds of States Use Them?’, Centre on Migration, Policy and Society Working Paper No. 32 http://www.academia.edu/1229730/Diaspora_Engagement_Policies_What_Are_Th ey_and_What_Kinds_of_States_Use_Them_Centre_on_Migration; Ionescu, Engaging Diasporas as Development Partners for Home and Destination Countries: Challenges for Policymakers, 7–85; IOM, World Migration Report 2010: The Future of Migration: Building Capacities for Change (Geneva: International Organization for Migration, 2010). © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 140 __________________________________________________________________ 25 Diasporas in the Contemporary World (Cambridge: Polity Press, 2009). 26 This is not to say that countries alone (should) manage relations with and among migrants. Although migration has historically been shaped and restrained by statecentred, territorially bound forms of governance and despite nation-states’ continuous attempts to (re)define migration as a political phenomenon (thereby stating primate over it), some authors argue for marketization of migration – i.e. migration governed by market forces (see for example Adrian Favell and Randall Hansen, ‘Markets against Politics: Migration, EU Enlargement and the Idea of Europe’, Journal of Ethnic and Migration Studies 28.4 (2002): 581–601.), while others favour international cooperation on migration (see for example Alan O. Sykes, ‘International Cooperation on Migration: Theory and Practice’, The University of Chicago Law Review 80.1 (2013): 315–340.). 27 Unlike groups based on the principle of ethnicity, not all migrants (e.g. diasporans) are officially recognis ‘Problematizing a Palestinian Diaspora’, International Journal of Middle East Studies 28 Now Federal Ministry of Europe, Integration and Foreign Affairs. 29 Delphine Ancien, Mark Boyle and Rob Kitchin, ‘Exploring Diaspora Strategies: An International Comparison’ (paper presented at NUI Maynooth Workshop, 30 International migrants are extremely elusive: roughly one third re-migrate internationally – to their COO or to third countries; while many move within the receiving state. They are, furthermore, usually not obliged to report a change in Brigitte Waldorf and Leo van Wissen, ‘Migration in a Globalised World: A New Paradigm’, Migration and Human Capital: Regional and Global Perspectives, eds. Extraordinary and Plenipotentiary of the Republic of Estonia to the Kingdom of Office for Slovenians Abroad, 16 December 2013. 31 See also IOM, World Migration Report 2011: Communicating Effectively about Migration (Geneva: International Organization for Migration, 2011). 32 In Estonia, where perceptions of emigrants are utterly negative both among government officials and the general public (which is why officials are neither motivated to address emigrants nor pressured by the public to do so), activities targeting emigrants are mostly ad hoc – in early testing and discussion phases (see Antsu, interview with Ambassador Extraordinary and Plenipotentiary of the Republic of Estonia to the Kingdom of Belgium.). 33 See Constitution of Ireland (1937), Article 2, viewed 15 September 2013. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 141 Gains from Diaspora’s Brain __________________________________________________________________ http://www.irishstatutebook.ie/en/constitution/index.html. 34 See Eamon Gilmore, ‘Speech’ (remarks by the Tánaiste at Global Diaspora Forum, Dublin, Ireland, May 14, 2013). 35 Although most Slovenians in Slovenia for instance assess that Slovenian experts living abroad should advise Slovenia on how to emerge from the crisis (59% surveyed believe this is their duty) and that emigrant Slovenians (due to experience gained abroad) have more knowledge for coping with crisis, emigrants do not detect a want or need by the homeland for their assistance (see Ana Ovsenik, Siol.net http://www.siol.net/novice/slovenija/2014/06/pomoc_diaspore.aspx.). Such a gap between expectations of Slovenians in Slovenia and detection of these expectations among emigrants abroad (as well as perceived expectations of Slovenians in homeland in relation to Slovenian emigrants at the government level) implies a deficient and unsuccessful government communication with either Slovenians in Slovenia (i.e. the country does not detect the needs in the 'home market') or with emigrants (i.e. the country detects the needs in Slovenia, but does not communicate them to emigrants). 36 Even if migration policies are usually formulated at a national level, the primary immediate point of contact for migrants. See UN-DESA, ‘Highly Skilled Migration’ (paper presented by International Centre for Migration Policy Development at the fourth coordination meeting on international migration, 37 Global Commission on International Migration, Migration in an Interconnected World: New Directions for Action: Report of the Global Commission on International Migration (Geneva: Global Commission on International Migration, 2005). 38 Ionescu, Engaging Diasporas as Development Partners for Home and Destination Countries: Challenges for Policymakers, 7–85. 39 Simon Rodan and Charles Galunic, ‘More than Network Structure: How Knowledge Heterogeneity Influences Managerial Performance and Innovativeness’, Strategic Management Journal 25.6 (2004): 541–562. 40 We have noted differences in success of knowledge sharing based both on network density and heterogeneity: whereas sparse ties confer benefits of access to a wide range of diverse knowledge, dense networks (due to information similarity – sometimes even redundancy) provide a platform for regular interaction. See Alex Eapen, ‘Social Structure and Technology Spillovers from Foreign to Domestic Firms’, Journal of International Business Studies 43.3 (2012): 244–263. 41 Strength of ties refers to ‘the amount of time, the emotional intensity, the intimacy (mutual confiding), and the reciprocal services which characterize the tie’ © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 142 __________________________________________________________________ (Mark S. Granovetter, ‘The Strength of Weak Ties’, American Journal of Sociology 78.6 (1973): 1361.). 42 Douglas T. Gurak and Fe Caces, ‘Migration Networks and the Shaping of Migration Systems’, International Migration Systems: A Global Approach, eds. Mary M. Kritz, Lin Lean Lim and Hania Zlotnik (Oxford: Oxford University Press, 176. 43 Elizabeth M. Grieco, ‘The Effects of Migration on the Establishment of Networks: Caste Disintegration and Reformation among Indians of Fiji’, International Migration Review 44 Christopher, Payne and Ballantyne, Relationship Marketing: Creating Stakeholder Value. 45 Prior research shows that successful migrant community members may be in a better position to contribute to a COO’s development (through either access to finance or powerful segments in the receiving country as well as through contributing to greater production efficiency) than the highly educated (see for example Gabriel Sheffer, ‘Israel Diaspora Relations in Comparative Perspective’, Israel in Comparative Perspective: Challenging the Conventional Wisdom, ed. Michael N. Barnett (Albany: State University of New York Press/SUNY Press, ). 46 Responsibility for migrant issues at the ministerial level may be more efficient and influential relative to allocating responsibility to specialised agencies or offices, as it enables faster awareness raising, allows for greater top-down effects over other bodies and agencies and thus creates more potential synergies. 47 In Slovenia intra-governmental cooperation takes place on a project-to-project basis. This hinders continuity of relations with and among institutions (Marina -Hacin, interview with Head of Slovenian Migration Institute – ISIM, ZRC 48 For a more detailed discussion on bridging social capital see Ronald S. Burt, ‘The Network Structure of Social Capital’, Research in Organizational Behaviour 22 (2000): 345–423; ‘Digital Diasporas and Conflict Prevention: The Case of Somalinet.com’, Review of International Studies 32.1 (2006): 25–47 nifer Brinkerhoff, eds., Converting Migration Drains into Gains: Harnessing the Resources of Overseas Professionals (Manila: Asian Development Bank, 2006). 49 Madden notes that establishing structures in Ireland, which link emigrants to national strategic goals, have reignited motivation for engagement, enabled emigrant inclusion and gave it more focus. Irish emigrants have become more recognised for their contributions to Ireland’s development and hence acknowledged as an important national asset (Ciaran Madden, telephone interview with Head of Irish Abroad Unit, 4 December 2013.). © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 143 Gains from Diaspora’s Brain __________________________________________________________________ 50 In Estonia migrant entrepreneurs are (also due to their limited number) always addressed – however, not necessarily by the state, but rather by their private sector counterparts (see Antsu, interview with Ambassador Extraordinary and Plenipotentiary of the Republic of Estonia to the Kingdom of Belgium.). 51 See for example Department of Foreign Affairs and Trade, ‘Minister Martin Announces Global Irish Economic Forum Initiatives in Asia’, Press Release, https://www.dfa.ie/news-and-media/press-releases/press-releasearchive/2010/may/global-irish-economic-forum/; Gilmore, ‘Speech’; Madden, telephone interview with Head of Irish Abroad Unit. 52 53 Anthony Goerzen and Paul W. Beamish, ‘The Effect of Alliance Network Diversity on Multinational Enterprise Performance’, Strategic Management Journal 26.4 (2005): 333–354. 54 International Alliance Performance’, Journal of International Business Studies 35.4 (2004): 306–319. 55 Wesley M. Cohen and Daniel A. Levinthal, ‘Absorptive Capacity: A New Perspective on Learning and Innovation’, Administrative Science Quarterly 35.1 (1990): 128–152. 56 International Migration Review 57 For more effective communication, for instance, knowledge sharing with Irish diasporans involved in the food and drinks industry is coordinated and managed by the Department of Agriculture, Food and the Marine. 58 David G. Hoopes and Steven Postrel, ‘Shared Knowledge, “Glitches,” and Product Development Performance’, Strategic Management Journal 20 (1999): 59 Absorptive capacity of both the COO and the emigrant community (i.e. their ability to understand new external knowledge, assimilate this knowledge and apply it) should be fostered (see Cohen and Levinthal, ‘Absorptive Capacity: A New Perspective on Learning and Innovation’, 128–152.). 60 Liesl Riddle, conversation with Elliott School of International Affairs faculty member Bibliography Adler, Paul S. and Seok-Woo Kwon. ‘Social Capital: Prospects for a New Concept’. Academy of Management Review © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 144 __________________________________________________________________ Ancien, Delphine, Mark Boyle and Rob Kitchin. ‘Exploring Diaspora Strategies: An International Comparison’. 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Paper presented by International Centre for Migration Policy Development at the fourth coordination meeting on © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 149 Gains from Diaspora’s Brain __________________________________________________________________ ——— and OECD. ‘World Migration in Figures’. A joint contribution by UNDESA and the OECD to the United Nations High-Level Dialogue on Migration Welch, Denice E., Lawrence S. Welch, Louise C. Young and Ian F. Wilkinson. ‘The Importance of Networks in Export Promotion: Policy Issues’. Journal of International Marketing 6.4 (1998): 66–82. nifer Brinkerhoff, eds. Converting Migration Drains into Gains: Harnessing the Resources of Overseas Professionals. Manila: Asian Development Bank, 2006. Iris Koleša specialises in diplomacy, marketing and public relations. As a researcher at the Centre of International Relations, University of Ljubljana, she focuses on migration, knowledge transfer, networking and internationalisation. Her expertise is reflected through her involvement in preparation of strategic and program documents as well as policy recommendations at both the regional and national levels. , professor and research fellow at the Centre of International Relations, University of Ljubljana, earned her experience from several academic and applied international research projects related to internationalisation, export, FDI, MNEs and their effects on competitiveness, growth, productivity and innovation. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 150 Sibylle Heilbrunn and Ivan Diego Rodriguez Abstract The purpose of this chapter is to analyse the failure of a public programme aimed to train Ethiopian unemployed academics as mentors for Ethiopian small business owners. The programme is located within the concept of niche entrepreneurship policy described by Stevenson and Lundstroem1 as cases in which the government formulates targeted entrepreneurship action around specific and often weakened and marginalized groups of the population. The Israeli government has promoted niche entrepreneurship policy towards a number of groups identified as weakened and marginalized for various reasons. The Ethiopian community constitutes one of these groups. In order to situate the problem within a wider European context, the chapter focuses on evidence derived from the ‘Community-Based Business Support (CBBS) model first implemented in the UK. A tentative benchmarking exercise provides some plausible explanations behind the striking difference in impact and sustainability of two different types of policy measures to deliver business support to a group that mainstream agencies find difficult to reach. Although goals are similar, the Israeli Centre for the Promotion of Entrepreneurship (CPE) programme is mainly focused on the individual, whereas the business support function in the CBBS model is embedded in community organizations. Key Words: Policy entrepreneurship Israel. making, support programmes, mentorship, failure, ***** 1. Introduction Although positive relation between economic growth and entrepreneurship has been extensively documented in the academic literature during the last decade,2 there is controversy about pros and contras of entrepreneurship policy.3 Shane4 maintains that when controlling for other cross country differences the number of business owners in a country is negatively associated with economic growth.5 Some maintain that policies fostering entrepreneurship might lead to encouragement of inefficiencies,6 others claim that policies may assist disadvantaged populations to overcome barriers to entrepreneurship and thereby lead to more overall social and economic integration.7 Policies fostering migrant and minority entrepreneurship are labelled by Stevenson and Lundstroem8 niche entrepreneurship ‘in which case the government formulates targeted entrepreneurship around specific groups of the population’.9 This type of policy is aimed at groups that are often underrepresented as © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Wrong-Headed Assumptions, Unintended Outcomes: The Case of a Migrant Business Support Scheme in Israel Wrong-Headed Assumptions, Unintended Outcomes __________________________________________________________________ entrepreneurs and business owners and the aim of polices is to address particular difficulties in order to solve high rates of unemployment or labour market integration problems thereby advancing social inclusion objectives.10 In the 2014 Policy Report 'The Missing Entrepreneurs’ the OECD tackles the same topic using the term 'inclusive entrepreneurship' defined as entrepreneurship that contributes to social inclusion and thus gives all people an equal opportunity to start and operate a business.11 In line with this definition, the OECD policy targets disadvantaged and underrepresented groups including youth, women, seniors, ethnic minorities and migrants. Often these policies target migrants based on the assumption that their potential lack of economic and social resources may cause not only lack of ability to compete in a modern economy but also diminished probability of building strong community institutions which could allow for long-term integration. Entrepreneurship then is understood as one important factor in determining immigrants' potential labour market and social integration.12 Our chapter is a tentative benchmarking exercise and aims at providing some plausible explanations for the striking difference in impact and sustainability of two different types of policy measures with the same goal but different focus: the UKbased ‘Community-Based Business Support’ (CBBS) programme which focuses on the environment and community versus the ‘Israeli Centre for Promoting Entrepreneurship’ programme which has an individual focus. Within the framework of the rationale of niche entrepreneurship, the Israeli government has promoted policies towards a number of groups identified as weakened and marginalized for various reasons (Ministry of Economy and Industry, Israel 2015). The Ethiopian community constitutes one of these groups and can be described as marginalized in terms of Berry's typology of acculturation.13 Marginalization is the form of acculturation where the ethno-cultural group in question does neither manage to maintain its heritage and nor adapt to the culture of the larger society and is thereby excluded.14 2. The Ethiopian Community in Israel The Ethiopian community amounts to about 1.5% of the total of the Israeli population. Most Ethiopians immigrated to Israel in the mid-1980s and early 1990s. Upon arrival in Israel the Ethiopian Jews are granted equal rights and responsibilities in all major spheres of life and, like all Jewish immigrants, they are entitled to benefits such as subsidized public housing, aid with rent during the first years after arrival, cash payments and free tuition at Hebrew language schools.15 But despite these and additional governmental efforts, the Ethiopian community in Israel is one of the poorest and most segregated, remaining largely excluded from the labour force, living in poverty, depending on welfare as a main source of livelihood, and residing in disadvantaged neighbourhoods.16 In addition, the blackness of Ethiopian immigrants positions them as the most visible minority among Jewish © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 152 153 __________________________________________________________________ Israeli population. Moreover, the black Ethiopian community provoked for the first time a debate regarding race and Jewishness in Israel.17 Although Israel is part of the Global Entrepreneurship Monitor (GEM) Project18, there is no systematic track record of the level and nature of entrepreneurial activity of the Ethiopian community living in Israel. Based on estimations of experts the rate of entrepreneurship among the Ethiopian community is significantly lower than that of the overall Israeli population. 3. The Organizational Context Since the 1990s – due to the need to deal with a wave of massive immigration from the Former Soviet Union, state authorities established a number of frameworks supporting entrepreneurs.19 Centres for the Promotion of Entrepreneurship (CPEs) are an example of these frameworks. These Centres of the Israel Small and Medium Enterprises Authority are non-profit organizations established by the Ministry of Economics, in which various government ministries, chambers of commerce, banks and business people cooperate. The Israel Small and Medium Enterprises Authority (ISMEA) engages in establishing and supporting the operation of CPEs all over Israel. They act as one-stop-shops for business owners or entrepreneurs by providing a package of services for their own benefit and successful business performance. The main services include professional advice in a wide range of areas, training and reference to sources of finance. Initially CPEs were spread all over the country for local approachability. Later on, some of the centres started to focus upon special groups such as new immigrants from the Caucasus, ultra-Orthodox Jews, and Druze, Arab and Bedouin citizens of Israel. The programme under investigation in this chapter was initiated in 2009 by the Director of one of the CPEs. He had encountered difficulties with convincing Ethiopian SME (Small and Medium Enterprise) owners to participate in courses and mentorship programmes at the CPE and was also aware of the fact that many Ethiopian university graduates were unemployed, or at least not working in the field of their academic education. 4. Description of the CPE Programme and Data Collection The CPE programme is presented in Table 1 in terms of the involved parties and the purpose and planned activities at each stage. Data were collected in 2010-2011 using a combination of methods i.e. questionnaires, focus groups, structured and semi-structured interviews. After negotiating access to all information sources with the involved stakeholders, an overview of the research tools was sent to and confirmed by CPE Netanya. Twenty-one young academics took part in the CPE project. All of them met the necessary criteria, having either an academic or a technician degree. No candidate was rejected. The mean age of twenty participants was 28, one of them was 57. Forty percent were women and nineteen held a BA certificate from accredited © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Sibylle Heilbrunn and Ivan Diego Rodriguez Wrong-Headed Assumptions, Unintended Outcomes __________________________________________________________________ institutes of higher education and two were technicians. Four out of twenty-one were unemployed at the beginning of the project, six were working in a job related to their education, and eleven were employed in temporary jobs. Fourteen of the participants were living either in or nearby the city of Netanya. Three participants quit the programme; for one of them the course did not meet his expectations, one left Israel and for one the work load was too heavy. Seventeen non- Ethiopian teachers were involved in classes and three of them also functioned as mentors during the second stage of the programme. In short, three circles of participants are involved in the programme: Non-Ethiopian business advisors, Ethiopian academic trainees and Ethiopian business owners. Table 1: Description of the CPE Programme Stage 1: Course (10 month) Parties involved Purpose Planned activities Stage 2: Mentorship Learning by Observation (3 month) Ethiopian mentees (18) and Ethiopian mentees non-Ethiopian teachers (17) (15), 3 non-Ethiopian mentors and Ethiopian SME owners Providing Ethiopian mentees Training Ethiopian with necessary knowledge mentees in the field 10 month course with classes 3 – 5 meetings with provided by 17 teachers, the business owners some of them giving one or two lectures and some of them teaching for 5 – 8 classes on a specific subject. Acting as business advisor under supervision Ethiopian mentees (now Ethiopian mentors) and Ethiopian SME owners Assisting Ethiopian SME owners Yearlong mentorship process 5. Findings At stage 1 the classes taught by the seventeen teachers were evaluated by the students via a classic feedback survey investigating the content as well as the teaching mode. Appendix 1 presents the quantitative outcome of the survey. Overall the students rated the classes as well as the instructors rather positively; all courses and teachers were evaluated above the mode value. During the focus groups the students commented on the class work: ‘I really enjoyed most of the classes, especially the ones on financing, which is a subject I was not acquainted with at all’; ‘... some of the classes were much too short; one cannot really understand the subject of import and export in three sessions’; ‘...most of the teachers were very good and also made an effort, it is difficult though to study in the evenings after a long day of work’. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 154 155 __________________________________________________________________ In the first focus groups the students raised some issues with regard to the fact that all instructors and teachers were non-Ethiopian. Once the issue was brought up by a participant, others added comments such as ‘... are you sure there are no Ethiopians who could have taught part of the courses?’ ‘...again we have to feel that we are not equal ... the whites teaching the blacks…’ ‘…also you are white – why are you doing the focus group – are you making money from it?’ The discussion escalated and two participants left the room. Based on this experience the focus group mediator raised the subject at the very beginning of the second focus group. Although similar comments were made by the participants, the discussion did not escalate and the session proceeded without further conflicts around this particular issue. In both focus groups the participants made additional remarks relating to the cultural interface: ‘…the teachers see us as Ethiopians and not as academics…’ ‘…why is this programme addressing only Ethiopian academics, aren’t there also non-Ethiopian academics who can't find work and want to become business consultants?’ In both focus groups a discussion evolved among participants as to the aim of participating in the programme: Avi (29 year old law school graduate) said ‘If I am going to be an Ethiopian consultant for Ethiopian business owners only, that will be a failure, I want to consult ....but not only within my community’, whereas Rose (28 year old, business school graduate) said that ‘...it would be an honour for me to be able to consult my fellow community members who started a business’. Interviews with five teachers of the course revealed that heterogeneity of the group as to previous knowledge and learning ability as well as an over-ambitious syllabus taught were shortcomings. Three of the teachers complained about lack of motivation of some of the students and two complained about low attendance rate. All five thought that the idea of the programme was not implemented in an optimal way: ‘I feel that we are doing something very important here, it is a shame that these people don't find work. But I am having a very hard time to teach, I am not sure I know how to teach them’ (Moti) ; ‘I never feel like this when I am teaching at the college, I have to start over again and again, and then again and again I have to apologize for being white’ (Silvia); ‘I am really very satisfied with some of the students; they are really good and I enjoy teaching them, but then I lose the others, and they start to complain’ (Harold). At the beginning of stage 2 three more students left the programme. All three of them reported that although they did learn a lot during the course, they also discovered that business consultation is not their occupational aim. The remaining fifteen mentees were allocated to three non-Ethiopian mentors who were performing business consulting to Ethiopian SME owners. The initial plan comprised three to five triangle meetings (for each mentor, mentee and business © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Sibylle Heilbrunn and Ivan Diego Rodriguez Wrong-Headed Assumptions, Unintended Outcomes __________________________________________________________________ owner 'team') at the respective businesses. Only five of these meetings did eventually take place. All three non-Ethiopian mentors reported great logistical difficulties in setting up the meetings with the Ethiopian mentees. Mentor 1 complained: ‘I set up the meeting with the business owner and then asked the mentee to join me; he never had time, always excuses, and I think he did not understand that the business owner was the focus and not him’. Mentor 2 complained that the mentee was always late and not prepared: ‘We set up a time to meet at a coffee shop before going together to the business and meet the owner; but she (the mentee) was late once again, so we did not prepare the session and nothing was learned’. Mentor 3 complained that he actually stopped trying to set up the meetings after getting negative answers over and over again. Interviews with the Ethiopian mentees revealed three main reasons for the fact that the mentorship process did not really take place: Embarrassment about entering the triangle situation was mentioned in four out of six interviews: ‘I am an academic; now I have to meet a business owner of my community together with a white mentor’ (Moshe, a 25 year old Business Administration graduate); Lack of motivation to actually become a business advisor was mentioned in five out of six interviews: "the course was interesting; I learned rather a lot of useful things. But to be an advisor is not for me" (Mary, a 26 old social worker); Lack of sympathy/lack of personal relations with/towards the mentors, was mentioned in four out of six interviews: ‘He does not know anything about us; he never asks; he has no understanding of our situation’; ‘we had better teachers than him in the course, so why aren’t they our mentors?’; ‘I am fed up with him telling me what to do and making me feel inferior’. Interviews with three Ethiopian business owners revealed that they were confused with the triangle situation: ‘I did not know how to handle this; my business advisor usually discusses very specific issues with me; suddenly I also had to relate to the student who has no idea about my business’, (Tekela, shop owner) and perceived the consulting sessions in which the mentee took part more of a burden than of assistance ‘instead of going on with the budget sheet, he was always talking to the student explaining all kinds of issues which have nothing to do with my business’ (Getena, hairdressing business). The last phase of the mentorship process, in which Ethiopian mentees were to act as business advisors under supervision, never took place. Following interviews with four mentees, two mentors, two business owners and three office holders of the CPE, three main reasons emerged: lack of motivation of all three parties involved: the mentees, the mentors and the business owners; lack of logistic infrastructure for implementation, and finally the fact that the CPE manager decided (due to local political reasons) to distribute diplomas and hold the graduation party before the last stage of the mentoring process: ‘I needed to present some results to the stakeholders, so I decided to distribute two different kinds of diplomas, one for those who only took part in the course, and one for those who finished the entire mentorship process'. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 156 157 __________________________________________________________________ Finally we will use the components of the CBBS model20 as a benchmark when attempting to analyse the pitfalls of the CPE programme (Table 2): Table 2: Components of the CPE Programme Component Establishing a partnership to promote the model CBBS Gathering support among key stakeholders: Mainstream organizations providing business advice, community organizations and trainee business advisers. Establishing a Formation of a cadre of professional development professionally trained and programme for business accredited individuals as advisers community based business advisors via a programme including workshops on business related knowledge and advising skills. Supporting the introduction of business support in community organizations Developing communitybased business networks at local level Connecting with mainstream provision Establishment of synergies between business support and other services provided by community organizations as well as capacity building support Local authorities engaged with community organizations offering business support enhanced local network development. Effective networking and cooperation with mainstream business support providers. CPE CPE is a mainstream business support organization, but no additional community organizations were involved in the programme. Although the content of the programme was similar to that of the CBBS, the Ethiopian trainees perceived they were pigeonholed into a very narrowly-defined and unambitious qualification - to provide consultancy services to Ethiopian SME owners only. The focus of the programme was an individual one targeting unemployed Ethiopian academics only. No local authorities or community organizations involved. The implementation of CPE model focused on the individual. The connection is straightforward as the model was conceived, implemented and supported by CPE, a mainstream business support provider. 6. Concluding Remarks The CPE case provides an example for a road to failure of a well-intentioned attempt initiative aimed at providing business advice to Ethiopian SME owners by training unemployed Ethiopian academics to become business advisors. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Sibylle Heilbrunn and Ivan Diego Rodriguez Wrong-Headed Assumptions, Unintended Outcomes __________________________________________________________________ One major shortcoming concerns the lack of intercultural sensitivity as formulated by the participants in the interviews. From their point of view the programme reinforced and reproduced once again social inequalities based on being Ethiopians. For some of them the ‘niche’ conception of the programme was unacceptable. In addition the goals of the programme were not clearly articulated during the recruitment phase of the trainee business advisers, causing some of them to leave the programme in the middle. The findings also showed that the initiative was not embedded within existing community structures and networks. Ethiopian community members and/or organizations were not involved in the planning process and in the implementation of the programme. Also the Ethiopian SME owners were not consulted prior to starting the triangle sessions which turned out to be entirely ineffective. Whereas the CBBS model suggests establishing effective networking and cooperation with mainstream business support providers, the CPE, although a mainstream business support provider itself, did not initiate any additional networking activities. Framed within the policy of fostering niche-entrepreneurship, the CPE is rather exclusive, individually and short-term oriented in comparison to the CBBS model which is framed within the concept of inclusive entrepreneurship, community-based and long-term oriented. It seems that this difference in framing can explain the striking difference in impact and sustainability of the two policy measures with the same goal but different foci and outcomes. Notes 1 Lois A. Stevenson and Anders Lundström, Patterns and Trends in Entrepreneurship/SME Policy and Practice in Ten Economies, Vol. 3 (n.a.: Elanders Gotab, 2001). 2 Zoltan J. Acs, David B. Audretsch, Pontus Braunerhjelm, and Bo Carlsson, ‘Growth and Entrepreneurship’, Small Business Economics 39.2 (2012): 289-300; Jolanda Hessels, and Andre van Stel, ‘Entrepreneurship, Export Orientation, and Economic Growth,’ Small Business Economics 37.2 (2011): 255-268; Anil Rupasingha and Stephan Goetz, ‘Self-employment and Local Economic Performance: Evidence from US Counties’, Papers in Regional Science 92.1 (2013): 141-161. 3 Leonard Bisk, ‘Formal Entrepreneurship Mentoring: The Efficacy of Third Party Managed Programs’, Career Development International 7.5 (2002): 262-270. 4 Scott Shane, ‘Why Encouraging More People to Become Entrepreneurs Is Bad Public Policy’, Small Business Economics 33.2 (2009): 141-149. 5 Ibid. 6 Paul Nightingale and Alex Coad, ‘Muppets and gazelles: political and methodological biases in entrepreneurship research’. Industrial and Corporate Change 23.1 (2014): 113-143; Robert. J. Bennett, Entrepreneurship, Small © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 158 159 __________________________________________________________________ Business and Public Policy: Evolution and Revolution (New York: Routledge), 2014. 7 Sibylle Heilbrunn and Nonna Kushnirovich, ‘The Impact of Policy on Immigrant Entrepreneurship and Businesses Practice in Israel’, International Journal of Public Sector Management 21.7 (2008): 693-703; Miri Lerner and Gila Menahem, ‘Decredentialization and Recredentialization: The Role of Governmental Support in Enhancing Occupational Opportunities of Immigrants: The Case of Russian Immigrants in Israel in the 1990s’, Work and Occupations 30.1 (2003): 3-29. 8 Stevenson and Lundström, Patterns and Trends in Entrepreneurship/SME Policy and Practice in Ten Economies; Lois Stevenson and Anders Lundström, ‘Dressing the Emperor: The Fabric of Entrepreneurship Policy’, Handbook of Research on Entrepreneurship Policy, ed. David B. Audretsch, Isabel Grilo and Roy Thurik (Cheltenham, UK: Edwin Elgar, 2007), 94-129. 9 Stevenson and Lundström, Patterns and Trends in Entrepreneurship/SME Policy and Practice in Ten Economies, 6. 10 Ibid. 11 OECD, The European Commission, The missing entrepreneurs: Policies for inclusive entrepreneurship in Europe,’ OECD Publishing, 2013. Viewed on 17 August 2015. http://www.oecd.org/cfe/leed/missing-entrepreneurs.htm. 12 Dimitris Georgarakos and Konstantinos Tatsiramos, ‘Entrepreneurship and Survival Dynamics of Foreign-Born and US-Born Immigrants’, No. 1150. IZA Discussion Paper, (2007); Robert D. Fairlie, ‘Entrepreneurship among Disadvantaged Groups: An Analysis of the Dynamics of Self-Employment by Gender, Race, and Education’, Handbook of Entrepreneurship, Volume 2: 437478, eds. Simon C. Parker, Zoltan J. Acs, and David B. Audretsch (Dordrecht, the Netherlands: Kluwer Academic Publishers, 2005); Sibylle Heilbrunn and Nonna Kushnirovich, ‘The Impact of Policy on Immigrant Entrepreneurship and Businesses Practice in Israel’, International Journal of Public Sector Management 21.7 (2008): 693-703; Charlotta Hedberg and Katarina Pettersson, ‘Disadvantage, Ethnic Niching or Pursuit of a Vision?’ Journal of International Migration and Integration 13.4 (2012): 423-440. 13 John Berry, ‘A Psychology of Immigration’, Journal of Social Issues 57 (2001): 615-631. 14 Erik H. Cohen, ‘Impact of the Group of Co-Migrants on Strategies of Acculturation: Towards an Expansion of the Berry Model’, International Migration 49.4 (2010).): 1-22. 15 Shalva Weil, ‘Religion, Blood and the Equality of Rights: The Case of Ethiopian Jews in Israel’, International Journal on Minority and Group Rights 4 (1997): 397415. 16 Shira Offer, ‘The Ethiopian Community in Israel: Segregation and the Creation of a Racial Cleavage’, Ethnic and Racial Studies 30.3 (2007): 461-480 © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Sibylle Heilbrunn and Ivan Diego Rodriguez Wrong-Headed Assumptions, Unintended Outcomes __________________________________________________________________ 17 Ibid.; Nelly Elias and Adriana Kemp, ‘The New Second Generation: Non-Jewish Olim, Black Jews and Children of Migrant Workers in Israel’., Israeli Studies 15 (2010): 73-94. 18 http://www.gemconsortium.org/ 19 Miri Lerner and Gila Menahem, ‘Decredentialization and Recredentialization: The Role of Governmental Support in Enhancing Occupational Opportunities of Immigrants: The Case of Russian Immigrants in Israel in the 1990s’, Work and Occupations 30.1 (2003): 3-29. Bibliography Acs, Zoltan J., David. B Audretsch, Pontus Braunerhjelm, and Bo Carlsson. ‘Growth and Entrepreneurship’. Small Business Economics 39.2 (2012): 289-300. Bennett, Robert. J. Entrepreneurship, Small Business and Public Policy: Evolution and Revolution. New York: Routledge, 2014. Berry, John W. ‘A Psychology of Immigration’. Journal of Social Issues 57 (2001): 615-631. Bisk, Leonard ‘Formal Entrepreneurship Mentoring: The Efficacy of Third Party Managed Programs’. Career Development International 7.5 (2002): 262-270. Blackburn, Robert, John Kitching, David Smallbone, T. Bednall, and A Pardo. ‘Community-Based Business Advice: Evidence, Practice and Sustainability’. ISBE Proceedings 2008: 1 – 13. Cohen, Erik H. ‘Impact of the Group of Co-Migrants on Strategies of Acculturation: Towards an Expansion of the Berry Model’. International Migration 49.4 (2010).): 1-22. Dagan-Buzaglo, Noga. ‘Non-Discriminatory Hiring Practices in Israel towards Arab Citizens, Ethiopian Israelis and New Immigrants from Bukhara and the Caucasus. ADVA Publisher, Information on Equality and Social Justice in Israel. Tel Aviv. 2008. Elias, Nelly and Adriana Kemp. ‘The New Second Generation: Non-Jewish Olim, Black Jews and Children of Migrant Workers in Israel’. Israeli Studies 15 (2010): 73-94. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 160 161 __________________________________________________________________ Fairlie, Robert D. ‘Entrepreneurship among Disadvantaged Groups: An Analysis of the Dynamics of Self-Employment by Gender, Race, and Education’. Handbook of Entrepreneurship, Volume 2, edited by Simon C. Parker, Zoltan J. Acs, and David B. Audretsch, 437-478. Dordrecht, the Netherlands: Kluwer Academic Publishers, 2005. Georgarakos, Dimitris, and Konstantinos Tatsiramos. Entrepreneurship and Survival Dynamics of Foreign-Born and US-Born Immigrants. No. 1150. IZA Discussion Paper, 2007 Hedberg, Charlotta., and Pettersson, Katarina. ‘Disadvantage, Ethnic Niching or Pursuit of a Vision?’. Journal of International Migration and Integration 13.4 (2012): 423-440. Heilbrunn, Sibylle, and Kushnirovich, Nonna. ‘The Impact of Policy on Immigrant Entrepreneurship and Businesses Practice in Israel’. International Journal of Public Sector Management 21.7 (2008): 693-703. Hessels, Jolanda and Andre van Stel. ‘Entrepreneurship, Export Orientation, and Economic Growth’. Small Business Economics 37.2 (2011): 255-268. Lerner, Miri and Gila, Menahem. ‘Decredentialization and Recredentialization: The Role of Governmental Support in Enhancing Occupational Opportunities of Immigrants: The Case of Russian Immigrants in Israel in the 1990s’. Work and Occupations 30.1 (2003): 3-29. Ministry of Economy and Industry, 2015 http://economy.gov.il/Employment/UniquePopulation/ArabSector/Pages/BusinessI nitiatives.aspx Nightingale, Paul, and Alex Coad. ‘Muppets and Gazelles: Political and Methodological Biases in Entrepreneurship Research’. Industrial and Corporate Change 23.1 (2014): 113-143. OECD. The European Commission. The missing entrepreneurs: Policies for inclusive entrepreneurship in Europe. OECD Publishing, 2013. Viewed on 17 August 2015 http://www.oecd.org/cfe/leed/missing-entrepreneurs.htm Offer, Shira. ‘The Ethiopian Community in Israel: Segregation and the Creation of a Racial Cleavage’. Ethnic and Racial Studies 30.3 (2007): 461-480. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Sibylle Heilbrunn and Ivan Diego Rodriguez Wrong-Headed Assumptions, Unintended Outcomes __________________________________________________________________ Rupasingha, Anil, and Stephen Goetz. ‘Self-Employment and Local Economic Performance: Evidence from US Counties’. Papers in Regional Science 92.1 (2013): 141-161. Shane, Scott. ‘Why Encouraging More People To Become Entrepreneurs Is Bad Public Policy’. Small Business Economics 33.2 (2009): 141-149. Stevenson, Lois A. and Anders Lundström. Patterns and Trends in Entrepreneurship/SME Policy and Practice in Ten Economies (Vol. 3). n.a.: Elanders Gotab. 2001. ———. ‘Dressing the Emperor: The Fabric of Entrepreneurship Policy.’ Handbook of Research on Entrepreneurship Policy, edited by David B. Audretsch, Isabel Grilo and Roy Thurik, 94-129. Cheltenham, UK: Edwin Elgar, 2007. Weil, Shalva. ‘Religion, Blood and the Equality of Rights: The Case of Ethiopian Jews in Israel’. International Journal on Minority and Group Rights 4 (1997): 397415. Sibylle Heillbrunn, Ph.D., is Professor for Organizational Sociology and holds currently the position of Dean of School of Social Sciences and Humanities at Kinneret Academic College in Israel. Her research focuses on entrepreneurship and on forms of organizational behavior including perspectives of diversity and multiculturalism. Iván Diego Rodriguez is the Project Manager at Valnalon, a government agency commissioned to develop the regional strategy on enterprise education in Asturias (Spain). His main research interests are critical theory of entrepreneurship and enterprise education in particular, with a special focus in the politics associated with it and issues related with processes of transfer, appropriation and reactions to prevailing discourse among the teaching community and society as a whole. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. 162 163 __________________________________________________________________ Appendix Table 1: Quantitative results of course survey Teacher Subject A Branding and positioning of consultants – Case Studies Diagnostic procedures of business mentoring Financing Sources of funding Import and export Contracts and types of associations Consulting approaches Restaurants, coffee-shops and bars Accounting and tax services The start-up process Management of employees Cost accounting and balance sheet Workshop: Who am I? Marketing and selling Tools of profitability Psychology of the consultant and the business owner SME support systems in Israel B C D E F G H I J K L M N O P Q February 2011 N Mean SD - August 2011 N Mean 15 4.9 SD .2 18 4.4 .7 18 4.8 .3 18 18 18 4.3 4.5 4.3 .7 .6 .8 17 17 18 - 4.1 3.9 4.3 - .9 .8 .5 - 18 - 4.2 - .8 - 18 4.2 .7 18 18 17 4.0 3.5 3.8 .9 .5 .6 18 18 18 4.1 3.2 3.6 .9 .6 .7 18 17 16 - 3.7 3.6 3.7 - .8 .8 .7 - 17 16 3.5 3.2 .6 .5 - - - 18 3.7 .6 © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. Sibylle Heilbrunn and Ivan Diego Rodriguez © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net. © 2016. Inter-Disciplinary Press. Author watermark copy only. Do not post entire volume. Single chapter only http://www.inter-disciplinary.net.