Lean Supply Chain Management Sensitivity: Internal / Non-Personal Data History Methodology Elements Application Sensitivity: Internal / Non-Personal Data 01 05 02 03 04 Agenda Advantages and Disadvantages 06 Implementation Strategy 07 Industrial Exposure 08 Global importance 01 History Sensitivity: Internal / Non-Personal Data Introduction Lean supply chain management is all about streamlining your company’s supply chain in order to eliminate waste and improve efficiency. Eliminate Waste Improve Efficiency By reducing or eliminating non-value-added activities throughout the supply chain, lean supply chain management can help your company save time and money while also improving customer satisfaction. Lean supply chain management examples would be companies like Toyota, IKEA, and Walmart who have achieved mastery in eliminating waste from every aspect of the supply chain Sensitivity: Internal / Non-Personal Data 1913 - Origins of the Lean history: Henry Ford The history of Lean begins with Henry Ford who set up a very productive organization around the "Flow" that started with raw materials and ended when the customer left with his car. Ford was the first to implement some of the following Lean concepts (before the word Lean was invented): Standardization: standardization of product models, associated parts and also production tasks Reduction of wastes: in particular operator movements by minimizing the number of tasks to be performed Just in time: Ford worked on its Supply Chain to get the right amount of materials and parts according to demand Sensitivity: Internal / Non-Personal Data Historical Background 1924 - Origins of the Lean history: Toyoda Sakichi Toyoda founded Toyoda Loom Works, manufacturer of weaving machines. He developed a loom that automatically stops when a yarn breaks. He had just invented the concept of "autonomation", which allows the operator to no longer be directly linked to a machine and can supervise several machines. It introduces the notion of the human being into the production process. This is a key stone in Lean history since this is a major of fundamental of Lean. 1937 - Kiichiro, son of Sakichi, created the automotive division of Toyota Loom Works In the 1930s, and especially after World War II, people like Kiichiro Toyoda and Taiichi Ohno at Toyota noticed something important. They thought that making small but clever changes could keep the production process running smoothly while also making many different types of products. They took inspiration from Ford's ideas and devised what we now know as the Toyota Production System. Sensitivity: Internal / Non-Personal Data Toyota Production System Toyota Production System, driven by concepts like Just-in-Time production, continuous improvement (Kaizen), and respect for employees, redefined how industries optimized efficiency and productivity." JIT: Just-in-Time Manufacturing Just-in-Time (JIT) manufacturing, a key element of the Toyota Production System (TPS), focused on efficiently using resources by producing goods only as needed. This approach aimed to decrease waste linked with surplus inventory and waiting times. Kaizen: Continuous Improvement Philosophy Kaizen refers to the philosophy of continuous improvement. It empowered employees to suggest and implement small, ongoing enhancements in processes, fostering a culture of consistent and gradual improvements within the organization. Respect for People: Employee Valuation Principle The principle of Respect for People emphasized valuing employees, involving them in decisionmaking processes, and fostering a culture of innovation and engagement within the organization. Sensitivity: Internal / Non-Personal Data 02 Methodology Sensitivity: Internal / Non-Personal Data Lean Supply ChainOverview 1. 2. 3. 4. 5. 6. Lean Methodology Kaizen Methodology The 5 Whys Fishbone Diagram Spaghetti Diagram 5S Scorecard Sensitivity: Internal / Non-Personal Data Definition of Lean “A systematic approach to identifying and eliminating waste (nonvalue-added activities) in a company’s operations. Lean emphasizes flowing the product at the pull of the customer.” Lean is implemented through both rapid and continuous improvement. Kaizen- “Kai’ means “little” or “ongoing”. “Zen” means “for the better” or “good.” Small continuous improvements on everyone’s part lead to world-class manufacturing. Example: An automobile manufacturer has implemented a JIT inventory system to improve efficiency and reduce waste. Sensitivity: Internal / Non-Personal Data Kaizen Methodology 1. 2. 3. 4. 5. 6. 7. 8. Select project/opportunity Study design principles/best practices from previous projects Prepare an analysis of the current state Generate proposed solutions (future state) Develop proposed solution Get feedback on the proposed solution Revise and implement solution Measure impact Sensitivity: Internal / Non-Personal Data 5 Whys Question asking method used to discover the root cause of a problem ● Highlights cause-effect relationship ● Identify problems – not just symptoms ● Have to ask the right why questions ● Could be any number of whys Example: ● ● ● ● ● ● Sensitivity: Internal / Non-Personal Data My car will not start. (the problem) Why? - The battery is dead. (first why) Why? - The alternator is not functioning. (second why) Why? - The alternator belt has broken. (third why) Why? - The alternator belt was well beyond its useful service life and has never been replaced. (fourth why) Why? - I have not been maintaining my car according to the recommended service schedule. (fifth why, root cause) 5 WHYS Sensitivity: Internal / Non-Personal Data Fishbone (Ishikawa) Diagram Example: Sensitivity: Internal / Non-Personal Data http://www.techrepublic.com/article/use-a-fishbone-diagram-to-help-attack-complex-problems/ DMAIC Define Measure Analyze Improve Control Case Study-Example Ismail Industries Bearing Example Sensitivity: Internal / Non-Personal Data SpaghettiTheDiagram chart that shows the flow of product – highlights inefficiencies in layout Sensitivity: Internal / Non-Personal Data 5S Sensitivity: Internal / Non-Personal Data 03 Elements Sensitivity: Internal / Non-Personal Data Elements of Lean Supply Chain Management To successfully implement lean supply chain management, there are several key elements that need to be in place. These elements include: Customer Requirements Sensitivity: Internal / Non-Personal Data Data and Analytics Collaboration Technology Continuous Improvement Customer Requirements Companies need to understand their customers' needs and expectations in order to provide high-quality products and services. The customer's needs should be the driving force behind the supply chain process, and companies should use data and analytics to better understand customer requirements. Data and Analytics These are essential for understanding customer requirements and improving the supply chain process. Companies should use data and analytics to identify areas where waste can be eliminated, processes can be improved, and customer service can be increased. Collaboration Companies need to collaborate with their suppliers, manufacturers, and customers to ensure that everyone is working together to achieve the same goal. This collaboration can help companies identify areas where improvements can be made and ensure that everyone is working toward the same objectives. Sensitivity: Internal / Non-Personal Data Technology Companies should use technology to increase transparency and improve communication and collaboration between suppliers, manufacturers, and customers. Technology can also be used to track and monitor the supply chain process , helping companies identify areas where improvements can be made. Continuous Improvement By continually looking for opportunities to improve, companies can ensure that their supply chain remains efficient and effective Sensitivity: Internal / Non-Personal Data 04 Application Sensitivity: Internal / Non-Personal Data Supplier Management: Implementing lean practices with suppliers involves Building strong relationships Optimizing communication Establishing standardized processes Minimizing inventory holding costs. Inventory Management: Lean principles such as Just-In-Time (JIT) inventory help Minimize excess stock by aligning inventory levels with demand. Reduces storage costs Minimizes waste from overproduction Efficient flow of goods. Sensitivity: Internal / Non-Personal Data Production and Manufacturing: Lean methodologies, like the Toyota Production System (TPS), focus on Reducing waste (such as waiting times, over-processing etc.) Improving efficiency by implementing value stream mapping, Kanban systems, and continuous improvement (Kaizen). Logistics and Transportation Lean practices can optimize transportation and logistics by Streamlining routes Reducing unnecessary handling Optimizing vehicle loads to minimize fuel consumption and transportation costs. Sensitivity: Internal / Non-Personal Data Warehousing and Distribution: Applying lean principles in warehousing involves Organizing layouts for efficient material flow Employing visual management systems Reducing waste in handling and storage Improve overall warehouse productivity Customer Service and Demand Planning: Lean principles can be used to Enhance customer service Improving demand forecasting accuracy, ensuring products are available when needed. Minimizing lead times in responding to customer orders. Sensitivity: Internal / Non-Personal Data Information Flow and Technology: Lean supply chains benefit Efficient information flow facilitated by technology Real-time data sharing Inventory visibility Process automation Reducing errors and delays. Continuous Improvement Culture: Lean supply chain management Promotes a culture of continuous improvement Encouraging teams to seek out inefficiencies Experiment with new methods Consistently refine processes for better results. Sensitivity: Internal / Non-Personal Data 05 Advantages and Disadvantages Sensitivity: Internal / Non-Personal Data ADVANTAGES Boost efficiency and profits • • Focus on minimizing waste and reducing inventory levels. By trimming the fat from your supply chain, you remove the associated costs and fewer expenses mean that the profit margin Increase flexibility: • While maintaining efficiency, leans adapt to changes in demands because of minimal inventory stock approach Sensitivity: Internal / Non-Personal Data ADVANTAGES Reducing Waste: • • • Waste appears in the form of as excess inventory, long lead times, lost productivity. Lean helps in eliminating unnecessary processes and material. The basic idea behind the Toyota Production System is to eliminate waste in all forms like excess inventory, motion, defects, and over-processing. Streamlining the processes: • • • • Lean enhance efficiency and adaptability by simplifying logistics and removing unnecessary procedures. Value stream mapping is the tool Lean use to find all the hidden waste. This enables streamlining of processes across the whole supply chain from the supplier through manufacturing and distribution to the end user. Streamlining processes and discarding non-value-added activities. Sensitivity: Internal / Non-Personal Data ADVANTAGES Manufacturing: • • Lean manufacturing is a transformative approach within the supply chain. It seeks to optimize the manufacturing process, reduce waste, and respond faster to customer demand. Optimized inventory Management: • Lean helps in managing inventory levels efficiently, reducing carrying cost and risk of overstock and stockouts. Sensitivity: Internal / Non-Personal Data ADVANTAGES Cultural embrace of continuous improvement: • • Lean fosters a cultural of continuous improvement by innovation and adaptability. This system is from the principle of continuous improvement, which means that Toyota constantly looks for ways to improve its processes and products. Customer satisfaction: • • Lean supply chain is increasing customer satisfaction by delivering products more efficiently and reliably by reducing lead time. Toyota achieves this is by using a just-in-time production system, which helps them avoid overproduction and waste. This system also enables them to respond quickly to changes in customer demand Sensitivity: Internal / Non-Personal Data DISADVANTAGES Disruption sensitivity: • Lean with their minimal inventory approach are more sensitive to disruptions which can impact overall operations. Limited flexibility: • The emphasis on efficiency and minimal inventory may hinder to quickly adapt to changes in customer demand and unexpected market shift. Supplier dependence: • • Lean system heavily rely on reliable and efficient suppliers. Issues with suppliers can impact entire SC. Sensitivity: Internal / Non-Personal Data DISADVANTAGES Continuous improvement costs: • Sustaining a lean SC involves ongoing investments in continuous improvement initiatives, which can be resource intensive. Technological dependency: • Lean rely on technology, any failure in technology can disrupt the entire SC. Sensitivity: Internal / Non-Personal Data DISADVANTAGES Leadership: • • • • SC are cross functional, make achieving change difficult if one functional link in the chain is not aligned with the change. Lean supply chain efforts have been unsuccessful because the procurement team have focused on reducing unit cost as a goal above all others. This often leads to frequent changes of suppliers, short term relationships and the selection of suppliers who lack the skills and capabilities to collaborate in a Lean supply chain (but have low unit price). Much of the “low-cost sourcing” wave of the past 20 years has been driven by this kind of logic but has not necessarily left businesses better off overall. Sensitivity: Internal / Non-Personal Data DISADVANTAGES Lack Knowhow: • • • • • Lots of people claim to know Lean. Many ERP provider argue that their forecast driven “push” planning tool is “Lean” Because it offers “min-max” replenishment capability. However, Lean is not a single tool or software module, it is a complete management system. To understand Lean, you need to find people who genuinely understand Lean supply chain principles. Sensitivity: Internal / Non-Personal Data 06 Implementation Strategy Sensitivity: Internal / Non-Personal Data 1. Eliminate All Waste in the Supply Chain So That Only Value Remains Creating a smooth flow of products downstream in a lean supply chain requires all departments and functions in the organization to work in collaboration. In the supply chain, the seven wastes translate to: System complexity—additional, unnecessary, steps and confusing processes Lead time—excessive wait times Transport—unnecessary movement of product Space—holding places for unnecessary inventory Inventory—inactive raw, work-in-process, or finished goods Human effort—activity that does not add value Packaging—containers that transport air or allow damage Energy-(Sometimes called the eighth waste): eliminate wasteful energy in the supply chain: minimize electricity, gas, utilities, etc. Sensitivity: Internal / Non-Personal Data 2. Consider Advancements in Technology To Improve The Supply Chain The following are a great list of technology investments that should be at the top of the list in the quest for the lean supply chain: •Workforce Management throughout the Supply Chain, •Omni-channel fulfillment, RFID, •Supply Chain Management (SCM) systems, Electronic Data Interface (EDI), •Trading Partners Interface (TPI-Retail Value Chain Federation), •Customer Order Management, •Customer Relationship Management (CRM)/Cloud Solutions, •Transportation’s Yard Management Systems (YMS) to manage and track freight in the 3PL’s yard outside the warehouse dock doors, •GPS for tracking freight, •a Transportation Management System (TMS), •and any other technology that streamlines the supply chain and improves communication and value to the customer. To drive further value, look for technology providers in the logistics and supply chain space who can integrate these systems together. Sensitivity: Internal / Non-Personal Data 3. Make Customer Usage Visible To All Members of The Supply Chain Flow in the lean supply chain begins with customer usage. Visibility to customer usage for all supply chain partners is critical. This sets the supply chain pace. 4. Reduce Lead Time Reducing inbound and outbound transportation logistics gets us closer to customer demand which results in reduced reliance on forecasting, increased flexibility, and reduced waste of” overproduction”. When you create your Sales, Inventory, Operations and Production Plan (SIOP) monthly, or more frequently, invite your top Suppliers and Customers to the SIOP meeting. Work in Collaboration to reduce lead times and brainstorm how you can create a Lean Supply Chain that brings value beyond your customers’ expectations. Sensitivity: Internal / Non-Personal Data 5. Create a Level Flow/Level Load Leveling the flow of material and information results in a lean supply chain with much less waste at all critical points in the system. 6. Use Pull Systems, Like Kanban Kanban Pull systems reduce wasteful complexity in planning and overproduction that can occur with computer-based software programs such as Enterprise Resource Planning (ERP) which creates a Push system with too much wasteful inventory going into the warehouse. Pull systems permit visual control of material flow in the supply chain. You can also use Ship-to-Use (STU) systems. Quality Assurance goes to your suppliers, qualifies them for their quality systems and enables them to ship to a point of use on the production floor to avoid sitting in a warehouse as wasteful inventory. Sensitivity: Internal / Non-Personal Data 7. Increase Velocity, Throughput and Reduce Variation Fulfilling customer demand through the delivery of smaller shipments more frequently increases velocity and throughput to your customers… This, in turn, helps to reduce inventories and lead times and allows you to more easily adjust delivery to meet actual customer need consumption. 8. Collaborate and Use Process Discipline When all members of the lean supply chain can see if they are operating in concert with customer need consumption, they can more easily collaborate to identify problems, determine root causes, and develop appropriate solutions to solve any root cause problems. Lean’s Value Stream Mapping (VSM) helps break down processes and gives you the ability to rebuild your process more effectively. Utilize Six Sigma’s DMAIC: Define, Measure, Analyze, Improve and Control to solve any problems or roadblocks. Lean’s PDCA can also be used: Plan, Do, Check and Act. Any and all members of the lean supply chain should use these tools to solve problems and reduce costs to increase value to the customer. Sensitivity: Internal / Non-Personal Data 07 Industrial Exposure Sensitivity: Internal / Non-Personal Data Sensitivity: Internal / Non-Personal Data • • • Production with Minimum Defects Long term Inventory Increase Wastages QA should be performed duly • • • Production lead towards wastages Holding cost of inventory Pull methodology can help • • • Department face loss in production hours May face incomplete targets in results Line balancing can help • • • Loss if efficiency of Production & Quality May increase rework Effective utilization of manpower Sensitivity: Internal / Non-Personal Data • • • Logistics cost Lead time Selection of facility location • • • Holding cost More inventory will take more place Minimum inventory level or JIT • • • Ergonomics can reduce efficiency of worker Can increase the production cycle time Time motion study to overcome the issue • • • Rework in production Maintenance Breakdown Right production should perform Sensitivity: Internal / Non-Personal Data 08 Global Importance Sensitivity: Internal / Non-Personal Data Global Importance Economic Efficiency • • • • LSCM enhances economic efficiency globally. Minimizes waste and optimizes processes. Contributes to cost-effective business operations. Drives sustainable growth in a rapidly changing global economy. Environmental Sustainability • • • • Sensitivity: Internal / Non-Personal Data LSCM stands out in terms of sustainability on a global scale. Reduces resource consumption and waste. Aligns with environmental goals and minimizes ecological footprints. Balances economic success with environmental responsibility. Global Importance Resilience in Global Supply Chains • • • • LSCM enhances resilience in the face of disruptions. Promotes agility and adaptability in supply chain processes. Ensures continuity of essential goods and services globally. Addresses vulnerabilities highlighted by events like the COVID-19 pandemic Improved Customer Satisfaction • • • • Sensitivity: Internal / Non-Personal Data LSCM addresses evolving customer expectations. Streamlines processes and minimizes lead times. Increases customer satisfaction globally. Positive impact on repeat business and word-of-mouth promotion. Global Importance International Collaboration • • • • Sensitivity: Internal / Non-Personal Data LSCM provides a common framework for international businesses. Standardizes processes and promotes efficiency. Facilitates smoother collaborations between global partners. Fosters trust and cooperation, contributing to a stable global economy. 9. Focus on Total Cost of Fulfillment Make decisions that will meet customer expectations at the lowest possible total cost, no matter where they occur along the supply chain. This means eliminating decisions that benefit only one part of the stream at the expense of others. This can be achieved when all partners of the lean supply chain share in operational and financial benefits when waste is eliminated. Sensitivity: Internal / Non-Personal Data THANKS Sensitivity: Internal / Non-Personal Data