PGDLSCM Unit 3 Study Focus
Chapter: Managing Demand, Order and Customer Services
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Steps in the Forecasting Process
Qualitative vs quantitative methods of forecasting
Selecting the Right Forecasting Model
Typical order Process
Managing Customer Service
Chapter: Inventory Management
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Inventory Classifications
Economic Order Quantity (EOQ)
ABC Analysis of Inventory
Vendor-Managed Inventory (VMI)
Chapter: Warehouse Management
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Role of Warehousing in a Logistics System
Public, Private, Contract and Multiclient Warehousing
Design Consideration in Warehousing
Chapter: Supply Chain Cost Management
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Value Chains, Value Systems and Their Strategic Relationship with Supply Chain
Fixed and Variable Cost
The Budgeting Process
Supply Chain Performance Measurement Metrics
N.B.
This Study Focus will be applicable only to the Short Questions Segment. For MCQ, please follow
the lectures and course note.