Amtrak Risk Event Cards
Strategic Objectives
• Become the leader in public transportation.
• Safe and efficient train operation
• Revenue Growth
Risk Event Card -Become the leader in public transportation.
• Risk Event: Increase number of destinations.
• Outcomes: higher demand, Increase in costs (gas, employes, stations,
ect.) , new routes (increase training)
• Risk Indicators: Population in destination
locations, delays, customer satisfaction, exceeding budget
• Likelihood: 3
• Consequences: 4
• Management Controls: Review average customer ride times, ticket
sales, budget planning
• Accountable Manager: Station Master
Risk Event Card : Become the leader in public transportation.
• Risk Event: Change in Regulations
• Outcomes:
• Risk Indicators:
• Likelihood:
• Consequences:
• Management Controls:
• Accountable Manager:
Risk Event Card: safety and efficiency
• Risk Event: Delays and cancellations
• Outcomes: less ridership
• Risk Indicators: software issues, weather
• Likelihood: 4/5
• Consequences: People are late to work, long commute
• Management Controls: More staff, better train routes
• Accountable Managers: Station master
• Risk Event Card
• Risk Event : Safety Incidents
• Outcomes: Loss of trust, legal repercussions, decreased ridership.
• Risk Indicators: Safety violations, near-miss incidents, passenger complaints
related to safety.
• Likelihood: Low to Moderate.
• Consequences: High.
• Management Controls: Stringent safety protocols and training, regular safety
audits, transparent communication about safety measures.
• Accountable Manager: Chief Safety Officer.
Risk Event Card: Revenue Growth
• Risk Event: Economic Issues
• Outcomes: Not enough customers, leading to less profit
• Risk Indicators: inflation, Decrease in riders
• Likelihood: 3
• Consequences: 4
• Consequences: Profit targets not achieved Possible bankruptcy
• Management Controls: Ensure alternate forms of payment
acceptable/plans
• Accountable Managers: chief financial officer
Risk Report Card: Revenue Growth
• Risk Event: Update Current Train cars.
• Outcomes: faster trips, increase in cost(upfront cost), increase in
demand
• Risk Indicators: delay times/trip times, funding, number of riders
• Likelihood: 2
• Consequences: 3
• Management Controls:
• Accountable Manager: Fleet Program Manger