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Business Ethics and
Social Responsibility
Quarter 3 – Module 7: Ways to
Improve Business Practices
Guided by the Philosophies,
Belief System or Filipino Values
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Business Ethics and Social Responsibility – Grade 12
Alternative Delivery Mode
Quarter 3 – Module 7: Ways to Improve Business Practices Guided by the
Philosophies, Belief System or Filipino Values
First Edition, 2020
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Business Ethics and
Social Responsibility
Quarter 3 – Module 7:
Ways to Improve Business
Practices Guided by the
Philosophies, Belief System or
Filipino Values
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Introductory Message
This Self-Learning Module (SLM) is prepared so that you, our dear learners,
can continue your studies and learn while at home.
Activities, questions,
directions, exercises, and discussions are carefully stated for you to understand
each lesson.
Each SLM is composed of different parts. Each part shall guide you step-bystep as you discover and understand the lesson prepared for you.
Pre-tests are provided to measure your prior knowledge on lessons in each
SLM. This will tell you if you need to proceed on completing this module or if you
need to ask your facilitator or your teacher’s assistance for better understanding of
the lesson. At the end of each module, you need to answer the post-test to selfcheck your learning. Answer keys are provided for each activity and test. We trust
that you will be honest in using these.
In addition to the material in the main text, Notes to the Teacher are also
provided to our facilitators and parents for strategies and reminders on how they
can best help you on your home-based learning.
Please use this module with care. Do not put unnecessary marks on any
part of this SLM. Use a separate sheet of paper in answering the exercises and
tests. And read the instructions carefully before performing each task.
If you have any questions in using this SLM or any difficulty in answering
the tasks in this module, do not hesitate to consult your teacher or facilitator.
Thank you.
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What I Need to Know
Socio-economic challenges in the Philippines develop a sustainable
business. From the past modules, you have learned about Philosophies, Belief
Systems, and Filipino Value System Influencing Our Business Practices. As you go
through this module, you will learn about ways to improve business practices
guided by philosophies, belief systems, or Filipino values. You are expected to:
1. enumerate ways to improve business practices;
2. explain how philosophies, Filipino belief systems, and values contribute
to the improvement of business; and
3. describe how the Filipino value system affects the attitudes of business
constituents.
1
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What I Know
Directions: Given the position of a manager in a restaurant, you were assigned to
make your plan regarding “New Normal” set up. Consider the aspects below and
write in one to two sentences on a separate sheet of paper.
A. Safety Protocols
B. Dine-in Meals
C. Pricelist
D. Events
E. Take-out Meals
F. Method of Payment
Rubrics:
Unity of ideas
Clarity of explanation
Mechanics
2
2
1
5
points
points
point
points
2
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Lesson
1
Ways to Improve Business
Practices Guided by the
Philosophies, Belief System,
or Filipino Values
What’s In
Directions: Given the Filipino value systems that you have learned, choose five from
the box and define briefly. Write your answers on a separate sheet of paper.
A. Bahala na
B. Utang-na-loob
C. Ningas-cogon
D. Padrino system
E. Amor propio/ self-respect
F. Maňana habit
G. Delicadeza
H. Hiya
I. Pakikisama/pakikipagkapwa-tao
J. Family orientation
K. Suki system
L. Bayanihan/team spirit
M. Palabra de honor
N. Lakas ng loob
O. Pakikipagsapalaran
P. Frugality/pagtitipid
1. ___________________________________________________________________________
___________________________________________________________________________
2. ___________________________________________________________________________
___________________________________________________________________________
3. ___________________________________________________________________________
___________________________________________________________________________
4. ___________________________________________________________________________
__________________________________________________________________________
5. ___________________________________________________________________________
__________________________________________________________________________
3
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What’s New
Directions: Assuming that you are a proprietor of a car company, what are the
strategies/ways to make your business unique from other car companies? How can
you be a S.M.A.R.T. proprietor? Write your answers on a separate sheet of paper.
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
Rubrics:
Unity of ideas
Clarity of explanation
Mechanics
2
2
1
5
points
points
point
points
Notes to the Teacher / Facilitator
This module aims to emphasize the philosophies,
belief systems, or Filipino values to improve business
practices. Students are expected to give their own strategies.
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What is It
As a business owner, you are probably aware of where your business could
improve. Sometimes business owners want to improve their business but are not
sure how to begin. This is an overview of some key steps you can take to start
improving your business.
Assess your situation
Before you start making changes, it is a good idea to make sure you have a
full understanding of the factors affecting your business success. These may
include your current business practices, market trends, or changes to the wider
environment in which you operate.
Tools that can help you assess your business' situation include:
• SWOT-analysis — helps you identify your business' strengths, weaknesses,
opportunities, and threats.
• Benchmarking — measures your business’ performance against similarsized businesses in your industry.
• Market research — investigates your business' market and industry to
identify trends, changes, and customer or client demands.
• Trend analysis — uses business data collected over time to identify
consistent results or trends.
• Webinars (web-based seminars) — provide useful information to help
develop your business skills.
Set clear goals
Business goals can be as broad or as specific as you want them to be. Writing
down your goals clearly will make it easier for you to achieve them. Make sure your
goals are S.M.A.R.T.:
• Specific — state clearly what you want to achieve.
• Measurable — make sure you can evaluate the success.
• Achievable — check if your objective is something you have the time and
resources to meet.
• Relevant — make sure your objectives improve profit drivers and improve
some part of your business.
• Timely — set a specific date for completion.
Once you have written down your goals, you should prioritize them to decide
which ones to focus on first. Some goals may need to be more urgent than others.
It is also important to recognize that some goals will need to be addressed with a
long-term strategy as you will not be able to meet them immediately because of
resources, finances, or time.
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Identify strategies for achieving your goals
Review your goals and list the factors you think are creating your current
circumstances. Think about what strategy you could use to improve the situation.
Depending on the goals you are trying to meet, you may want to think about using
the services of a business professional such as a professional trainer, contractor,
or business adviser. Think realistically about what you can do yourself and where
you may benefit from some support.
Develop a plan for implementing your strategies
To achieve your goals, you need to work out how to implement your
strategies. Strategies often include several specific actions or tasks. It is a good idea
to develop a plan on how you will do this.
Write your plan in a format that suits you. It should include:
• a time frame — how long a task will take to complete as well as the start and
finish dates.
• actions — state the individual actions as precisely as you can.
• responsibilities — assign accountability for each action so everyone knows
precisely what you expect from them and who is responsible for ensuring the
work is done.
• resources — list budget, staff, or supplies needed to complete each action.
• a desired outcome — state how you will know that the action has been
completed.
When you have developed your plan, you might want to also update your
overall business plan.
Measure the results
Establishing how you will measure the results that you want to achieve may
be as simple as checking what you have completed. With larger goals, you may
have to establish a more complex measurement process like increasing profit by a
set percentage, or gaining a particular number of new clients. With these types of
goals, it can also be useful to set points to measure their success as you are
working on them. This will help you keep your plan on track.
Consider how often you want to measure your business achievements. This
can also help you set new goals regularly. Learn more about measuring the success
of your innovation.
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What’s More
Directions: Match the terms in Column A to their corresponding
definition/description in Column B. Write the letter of your answer on a separate
sheet of paper.
A
B
A. investigates your business' market and industry
to identify trends, changes, and customer or
client demands
1.
Specific
2.
SWOT-analysis
B. measures your business' performance against
similar sized businesses in your industry
3.
4.
Timely
Trend analysis
C. states clearly what you want to achieve
D. check if your objective is something you have the
time and resources to meet
5.
Market research
E. uses business data collected over time to identify
consistent results or trends
6.
Relevant
F. provide useful information to help develop your
business skills
7.
8.
Achievable
Benchmarking
G. set a specific date for completion
H. helps you identify your business' strengths,
weaknesses, opportunities, and threats
9.
Webinars
I. make sure you can evaluate success
10. Measurable
J. make sure your objectives improve profit drivers
and improve some part of your business
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What I Have Learned
Directions: Complete the sentence below and write your answers on a separate
sheet of paper.
I have learned that in order to improve business practices, the key steps are _____
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
_________________________________________________________________________________.
What I Can Do
Directions: Assuming that you are a seller in a famous e-commerce platform in the
Philippines, think of at least one way to improve your business guided by
philosophies and Filipino belief system or values. Write your answers on a separate
sheet of paper.
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
Rubrics:
Clarity of explanation
Unity of ideas
Mechanics
5 points
3 points
2 points
10 points
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Assessment
Directions: Based on the steps/ways of improving business practices. Write ten
(10) ways to improve business practices in your own words on a separate sheet of
paper.
1. _____________________________________________________________________
2. _____________________________________________________________________
3. _____________________________________________________________________
4. _____________________________________________________________________
5. _____________________________________________________________________
6. _____________________________________________________________________
7. _____________________________________________________________________
8. _____________________________________________________________________
9. _____________________________________________________________________
10. ____________________________________________________________________
Rubrics:
Clarity of explanation
Unity of ideas
Grammar/ spelling
5 points
3 points
2 point
10 points
Directions: Write True if the idea is correct and False if it is not. Write your answers
on a separate sheet of paper.
11. Business goals can be as broad or as specific as you want them to be.
12. Think realistically sometimes about what you can do yourself and where you
may benefit from some support.
13. To achieve your goals, you need to work out how to implement your strategies.
14. Before you start making changes, it is a good idea not to make sure you have a
full understanding of the factors affecting your business success.
15. Consider how often you want to measure your business achievements - this
can also help you set new goals regularly.
9
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Additional Activities
Directions: Given a chance to be a businessman, make a business plan and
strategy you may use to have a successful business. Write your answers on a
separate sheet of paper.
Rubrics:
Unity of ideas
Clarity of explanation
Mechanics
2
2
1
5
points
points
point
points
10
11
What I Have Learned
Answers may vary
What’s More
1. c
2. h
3. g
4. e
5. a
6. j
7. d
8. b
9. f
10. i
What’s In
Answers may vary
What I Know
Answers may vary
Assessment
1-10 – Answers may vary
11. TRUE
12. FALSE
13. TRUE
14. FALSE
15. TRUE
What’s New
Answers may vary
What I Can Do
Answers may vary
Additional Activities
Answers may vary
Answer Key
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References
Manongdo, Ping. 2017. 3 Ways to Jumpstart Sustainable Business in the
Philippines.
Eco-Business.
Retrieved
from
https://www.ecobusiness.com/news/3-ways-to-jumpstart-sustainable-business-in-thephilippines/
Queensland Government. 2020 Tips for Improving Your Business. Retrieved from
https://www.business.qld.gov.au/running-business/growing-business/tipsimproving
Rodriguez, Jeorge. 2013. 10 Ways to Improve Your Business Operations.
Retrieved
from
PowerhomeBiz.com.
https://www.powerhomebiz.com/managing-and-growing/managing/10ways-to-improve-your-business-operations.htm
Wolf, Carolina. 2008. Understanding Our Filipino Values System. The Filipino Mind.
Retrieved
from
https://www.thefilipinomind.com/2008/01/chapter-viunderstanding-filipino-value.html
Zahorsky, Darrell. 2020. 10 Straightforward Ways to Improve Your Small Business.
Retrieve
from
https://www.thebalancesmb.com/improve-your-smallbusiness-2951413
2018.
Understanding Business Culture in the Philippines. Retrieved from
https://emerhub.com/philippines/understanding-business-culture-in-thephilippines
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For inquiries or feedback, please write or call:
Department of Education – Region III,
Schools Division of Bataan - Curriculum Implementation Division
Learning Resources Management and Development Section (LRMDS)
Provincial Capitol Compound, Balanga City, Bataan
Telefax: (047) 237-2102
Email Address: bataan@deped.gov.ph