Lesson 2
Volunteering: Who benefits?
Recap of Lesson 1
1
3
2
What is
Motivations of
Benefits of
volunteering
volunteering
volunteering
Volunteering is: “any activity in which time is given freely to benefit another person,
group, organization, or community.” (Wilson, 2000, p. 215)
BENEFICIARIES OF VOLUNTEERING
Beneficiaries of volunteering
Populations
Older persons
Children and
Youth
Vulnerable
adults
Families
Women
Beneficiaries of volunteering
Descriptions of needs:
Vulnerable, at -risk, multi -stressed,
special needs
Categories of purpose of service
Remedial, developmental or preventive
Beneficiaries of volunteering
Remedial service:
Restore a situation that has resulted in
a recognised problem.
Developmental service:
Provides resources to enable
beneficiaries to develop stronger
capabilities
Preventive service:
Prevent a problem from taking place
Older persons
Older persons become vulnerable when
they lack resources or family support.
Volunteers can help with
• Activities of daily living
• Transportation to medical
appointments
• Befriending
Disadvantaged children and youth
Children from families with lower socio
status or from multi
-stressed families may have
fewer opportunities than their peers.
Volunteers can help with
• Providing free tuition
• Mentoring
• Being a role model
-economic
Vulnerable adults
Adults may experience vulnerability due to
physical or intellectual impairments,
developmental delays and/or mental disorders
Volunteers can help with
• Simple supportive activities
INTERVIEW
Derek & Mervin
Homeless Hearts of
Singapore
Dr. Hamid Razak
HealthServe , im.prof
Jedaiah
I’m Friendly Co.
Thought Activity
• How do you think social service agencies
can benefit from student volunteers?
• What social causes are you passionate
about and how may you contribute
through your volunteering?
Characteristics of social
service agencies
THE MULTI DIMENSIONAL
IMPACT OF
VOLUNTEERING
Stakeholders
1. Volunteers
2. Direct recipients of help
3. Social service agencies
Stakeholders
Community & Society
-Organisations
-Non -profit
Organisations
- Social Service
Agencies
Volunteers
Recipients
(Jenkinson et al., 2013; Hibbert, n.d.)
Stakeholders
Community & Society
-Organisations
-Non -profit
Organisations
- Social Service
Agencies
Volunteers
Recipients
(Jenkinson et al., 2013; Hibbert, n.d.)
Stakeholders
Community & Society
-Organisations
-Non -profit
Organisations
- Social Service
Agencies
Volunteers
Recipients
(Jenkinson et al., 2013; Hibbert, n.d.)
Stakeholders
Community & Society
-Organisations
-Non -profit
Organisations
- Social Service
Agencies
Volunteers
Recipients
(Jenkinson et al., 2013; Hibbert, n.d.)
SUMMARY OF LESSONS 1 & 2
STUDENTS
Expectations
Benefits
Unexpected
Benefits
Unmet
Expectations
Helping others
Satisfaction of helping
others
Learning new things, new
perspectives
Ungrateful service
recipients, lack of
preparation by
NPOs
Career
Gain work experience,
skills
Immediate effect on
employability, recognition
Work unsubstantial
or meaningless
Life skills,
personal growth
Enhanced
self -esteem,
confidence, cultural
understanding
Learning about self,
psychological well -being,
meaningfulness
Stereotyping of
students as lazy
Social benefits
New social networks,
friendships
Promotion, career
networks and new
opportunities
-
Students
(Derived from Haski -Leventhal et al., 2019)
SOCIAL SERVICE AGENCIES
NPOs /
SSAs
Expectations
Benefits
Unexpected
Benefits
Unmet
Expectations
Realistic and
prepared
volunteers
Cost -effective and
high - quality labor
International students,
cultural diversity
Lack of
preparation for
role, lack of time
Broad benefits
Overall benefit for the
community
Ongoing activities
Lack of university
involvement,
unexpected costs
(Derived from Haski -Leventhal et al., 2019)
UNIVERSITIES
Universities
Expectations
Benefits
Unexpected
Benefits
Unmet
Expectations
Student -learning
opportunities
Achieve key goals,
employability, and
graduates’
capabilities
Diversity of programs
and volunteers,
students’ loyalty and
commitment
Lack of
commitment and
interest in
leadership roles
Proactivity in
community
through student
volunteering
Positive university
community
partnerships
Differentiate the
university
Attract new students
(Derived from Haski -Leventhal et al., 2019)
Infrastructure and
relationship
management
Economic impact of
volunteering
The National Volunteer & Philanthropy
Centre estimates the economic value of
volunteering to have amounted to $2.43
billion in 2018
Volunteering fosters active citizen
participation to create a self
-sustaining
society
Thought
activity
• Look at the table on the
expectations and benefits of
volunteering by Haski -Leventhal
et al., 2019.
• Identify some expected and
unexpected benefits of
volunteering that are
meaningful to you
THANK YOU
REFERENCES
Fakoya , O. A., McCorry , N. K., & Donnelly, M. (2020). Loneliness and social isolation interventions for older adults:
a scoping review of reviews.
BMC public health, 20 (1), 12 9. h t t p s:/ / d o i.o rg / 10.1186/ s12889-02 0-82 51-6
Fa rle y, O. W., Sm it h , L. L., Bo yle , S. W., & Skid m o re , R. A. (2 003). Introduction to social work
(9t h e d .). Allyn a n d
Ba co n .
Ha ski-Le ve n t h a l, D., Pa ull, M., Yo un g , S., Ma cCa llum , J., Ho lm e s, K., Om a ri, M., Sco t t , R., & Alo n y, I. (2 02 0). Th e
Mult id im e n sio n a l Be n e fit s o f Un ive rsit y St ud e n t Vo lun t e e rin g : Psych o lo g ica l Co n t ra ct , Exp e ct a t io n s, a n d
Out co m e s. Nonprofit and Voluntary Sector Quarterly, 49
(1), 113–133.
h t t p s:/ / d o i.o rg / 10.1177/ 0899764019863108
Hib b e rt , K. (n .d .). Ho w vo lun t e e rin g h e lp s e ve ryo n e n o t just t h e b e n e ficia rie s.
h t t p s:/ / d o t d o t d o t p ro p e rt y.co m / h o w-vo lun t e e rin g -h e lp s-e ve ryo ne -no t -just -t h e -b e n e ficia rie s/
REFERENCES
Jenkinson, Caroline E. et al. "Is Volunteering a Public Health Intervention? A Systematic Review and Meta
Analysis of the Health and Survival of Volunteers."
-
BMC Public Health , vo l. 13, n o . 1, 2 013, p . 773,
d o i:10.1186/ 1471-2 458 -13-773.
Na t io n a l Co un cil o f So cia l Se rvice . About Social Service Agencies , Charities & IPCs. Re t rie ve d fro m
h t t p s:/ / www.n css.g o v.sg / so cia l-se rvice -a g e ncie s/ a b o ut -so cia l-se rvice -a g e ncie s-ch a rit ie s-ip cs
Na t io n a l Vo lun t e e r & Ph ila n t h ro p y Ce n t re . (2 019, Ma y 16). Individual Giving Survey (IGS) 2018
[Me d ia b rie fin g ].
h t t p s:/ / cit yo fg o o d .sg / wp -co n t e n t / up lo a d s/ 202 0/ 10/ IGS-2 018-Me d ia -Brie fin g -16052 019-FINAL-v3.p d f
Put n a m , R. D. (2 000). Bowling alone: The collapse and revival of American community
. Ne w Yo rk: Sim o n &
Sch ust e r.
Sie g e l, S. (1956). Frie n d ly Visit in g a n d So cia l Ca se wo rk–A Co m p a riso n . Social Casework , 37(1), 2 0–2 5.
h t t p s:/ / d o i.o rg / 10.1177/ 104438945603700103
Ta b a ssum , F., Mo h a n , J., & Sm it h , P. (2 016). Asso cia t io n o f vo lun t e e rin g wit h m e n t a l we ll-b e in g : a life co urse
a n a lysis o f a n a t io n a l p o p ula t io n -b a se d lo n g it ud in a l st ud y in t h e UK. BMJ open , 6(8), e 01132 7.
h t t p s:/ / d o i.o rg / 10.1136/ b m jo p e n -2 016-01132 7
REFERENCES
Teach SG. (n.d.). Teach Singapore. Retrieved from https://nus.edu.sg/osa/resources/funding/teach
Wilson, John. "Volunteering."
Annual Review of Sociology , vo l. 2 6, n o . 1, 2 000, p p . 2 15-40,
d o i:10.1146/ a n n ure v.so c.2 6.1.2 15.
-sg