Online Advertising Prof Bansal Baruch CUNY- Prof Bansal 1 Chapter Objectives • Describe the role of publishers and advertisers in an ad network. • Types of banner ads • Distinguish among CPC, CPM, and CPA bidding strategies. • Use the Google Ad Planner to identify target audiences for your ads. • Types of targeting on Google Display Ad Planner • Create a test to determine which of two ads is more effective. Baruch CUNY- Prof Bansal 2 Increase sales Improve brand awareness Objectives of Display advertising Engage customers Raise share of voice in the marketplace Baruch CUNY- Prof Bansal 3 Creating customer demand Creating customer demand is a three-step process: inform, persuade and remind. Advertising needs to convince them that they want something and let them know why they should want it. Online advertising provides a great way to communicate the unique selling points (USPs) of a product, helping to stimulate demand and reminding consumers about the product and why they want it. Figure 12.3.2: A banner ad that creates demand for a new product Adapted From Screenshot, Apple iPhone x Ad, 2017 Baruch CUNY- Prof Bansal 4 Banner Adverts 5 Baruch CUNY- Prof Bansal • A banner advert is a graphic image or animation displayed on a website for advertising purposes. • Static banners are in GIF or JPEG format, but banners can also employ rich media such as video, JavaScript, HTML5 and other interactive technologies; these allow the viewer to interact and transact with the banner. • Banners are not limited to the space that they occupy; some banners expand on mouse-over or when clicked. Standard banner sizes available on Google Display Network • There are standard sizes (measured in pixels) for static, animated and rich media banner adverts. • Creating banners in these sizes means the ads can be placed on many websites; • All sizes are in pixels, (Width × Height): Banner (468 × 60) Mobile leaderboard (300 × 50) Leaderboard (728 × 90) Small square (200 × 200) Skyscraper (120 × 600) Wide skyscraper (160 × 600) Square (250 × 250) Medium rectangle (300 × 250) Large rectangle (336 × 280) Baruch CUNY- Prof Bansal 6 Types of banners 1) Interstitial banners: - banners shown between pages on a website or, more often, between screens on an app. As you click from one page to another, you are shown this advert before the next page is displayed. Sometimes the advert can be closed. - Interstitial advertisements are fullscreen ads that cover the interface of a host application. 7 Baruch CUNY- Prof Bansal - They appear during transition points that naturally occur while users engage with the app. Types of banners 2) Pop-ups and pop-unders: are adverts that pop up, or under, the web page being viewed. They open in a new, smaller window. You will see a pop-up straight away, but will probably become aware of a pop-under only after you close your browser window. Now ‘pop-up blockers’ built into most good web browsers. 8 Baruch CUNY- Prof Bansal 3) Types of banners Floating adverts: > This advert appears in a layer over the content but is not in a separate window. > Usually, the user can close this advert. In fact, best practice dictates that a prominent close button should be included on the advert, usually in the top right hand corner. > Floating adverts are created with DHTML or Flash and float in a layer above a site’s content for a few seconds. Often, the animation ends by disappearing into a banner advert on the page. 9 Baruch CUNY- Prof Bansal Types of banners 10 Baruch CUNY- Prof Bansal 4) Wallpaper adverts: > This advert changes the background of the web page being viewed. > It is sometimes possible to click on an advert of this type, but not always. > The effect of these adverts is difficult to measure as there is often no clickthrough and its chief purpose is branding. 5) Map adverts: > This is advertising placed on an online map, such as Google Maps. > This type of advert is ideal for local businesses and is usually based on keyword searches for the brand’s offering. 6) Video adverts: It starts to play on mouse over, or on arriving at a site. Types of banners 7) Native content: > It is the online version of Advertorials. > This is where the advertiser produces content that is in line with the editorial style of the site, but is sponsored or in some way product endorsed by the brand; video is an increasingly popular method of native advertising. 11 Baruch CUNY- Prof Bansal > Great examples of this exist on Buzzfeed.com. Types of banners 8) Sponsored Content: > This advertising exists at the bottom of articles you read online. > This is where the ‘suggested articles’ posts appear and in most cases, this is paid-for promotion. > Advertisers pay to have their content promoted under certain categories of sites or articles. 12 Baruch CUNY- Prof Bansal CPM Payment models for display advertising CPC CPA Flat rate or sponsorships CPE Baruch CUNY- Prof Bansal 13 Pros Vs Challenges on display ads • Online advertising can take advantage of the emotive qualities of images, videos and animations. Some campaigns are better suited to images than plain text. Challenges: Ad fatigue Ad blocker • Higher levels of interactivity that other forms of advertising cannot achieve. This allows your target market not only to see your banner but also to play with it. Interaction builds a bond and improves the chances of the consumer remembering your brand tomorrow. • Highly measurable. Baruch CUNY- Prof Bansal 14 Types of targeting on Google Display Network • 1-Placement targeting refers to the option of choosing which websites you want to appear on, thus giving you the most control over where you’re going to appear on the GDN. This is effective for targeting a specific demographic, and provides advertisers with an opportunity to look for websites geared towards special interests that closely match their target audience. 2-Contextual targeting is the most common targeting type, since it utilizes the keywords related to the products and services offered by the advertiser. You will firstly need to create a keyword list and Google will do their best to display your ads on sites related to the keywords you’ve provided. Baruch CUNY- Prof Bansal 15 Types of targeting on Google Display Network • 3- Topic targeting allows you to choose from an existing list of page topics, meaning that your ads will only display on pages about that topic. Topics are essentially the category of the page the user is searching on. E.g. lifestyle, beauty, home, etc. 4- Interest Targeting The list of interest categories available to advertisers is similar to the list of topics, but this targeting method is very different from targeting by topic. Interest targeting lets advertisers target the user, not the page content, this means that the user might be looking at anything when your ad appears (provided they’re on a site within the GDN). Baruch CUNY- Prof Bansal 16 Types of targeting on Google Display Network • Google can only target interests if they have data on the user. Because of this, “interest” targeting is often mobile-heavy. There are a couple of types: • In-Market Audiences are users who are actively researching or comparing products or services across the GDN. This audience is valuable, as they are further down the funnel and are closer to making a purchase. A good example of this is a Saab car dealer who targets folks who have been shopping for BMWs. I have yet to see this work super-well, but I have really high hopes for this targeting option. Also, advertisers can layer the in-market on top of their remarketing lists to increase reach while maintaining relevancy. • Affinity Audiences takes a broader view in allowing advertisers to target users based on their interests. Unlike in-market audiences, these users are not necessarily in the market to purchase a product at the moment. Baruch CUNY- Prof Bansal 17 Display Network Diagram Baruch CUNY- Prof Bansal 18 • Adwords / Double Click Ad Exchange (Google) Some Display Ad Networks • TribalFusion • OpenX • Specific Media • Evolve Media / Crave • Media.net • Yahoo/Bing Ad Network • AdBlade • Advertising.com Baruch CUNY- Prof Bansal 19 Take a Look at Some Real Ads Baruch CUNY- Prof Bansal 20 Baruch CUNY- Prof Bansal 21 Remarketing Baruch CUNY- Prof Bansal 22 Remarketing Groups You Can Target • Everyone that has visited any page on the advertiser’s site • Anyone that has visited only the advertiser’s homepage • Visitors that did NOT make a purchase • Visitors that added an item to the shopping cart • Customers that made a previous purchase that the advertiser would like to up-sell or cross-sell • Visitors that have been to the advertiser’s site within a specific time period (usually 30-90 days) Baruch CUNY- Prof Bansal 23 Two types of remarketing 1-Traditional/Static remarketing: send everyone who viewed one broad area, such as a category, to a landing page. This often results in sending a visitor to a landing page that contains information they aren’t interested in. As a result, they may end up clicking away. 2- Dynamic remarketing allows to re-market in a more specific way, sending visitors an ad that shows the specific product or information about the specific page they viewed on their first visit. Basically, dynamic re-marketing allows for personalized marketing, which gives visitors exactly what they want and nothing more. More personalized marketing typically results in a higher ROI because there is a simple solution offered for the consumer’s problem or need. https://support.google.com/adwords/answer/6178664?utm_medium=email&utm_source=best_practices&utm_team=ads-announcements&utm_campaign=20160928-bp-newsletter-b-&utm_content=CTAbutton&mkt_tok=eyJpIjoiTnpnNVl6ZGtNVEkyWldFeCIsInQiOiJ2ZWpidzlpc1dmU214Y2ZQM1JvQzhHelIzbGhneVFoOWRCcFFtdDRwN0xqVEdIUTZTcG4xMVNMdE96MkVwYVhyZlVPSGp2bmI0bzNPcTdaWnF4 Nm5uc1JoTDZWNHNBUGhMeFY4SThZRFR2VT0ifQ%3D%3D Baruch CUNY- Prof Bansal 24 Dynamic Retargeting ads Baruch CUNY- Prof Bansal 25 • 1. Pixel-based Retargeting Two ways to set remarketing ads • These ads offer material to visitors who have previously visited a site. A small piece of Javascript code (known as a pixel), that’s invisible to the end user is embedded into their browser, adding a “cookie” from your site. Then when that user leaves your site and heads on out into the web, the cookie is activated through retargeting platforms, and then offers advertisements to that user based on the specific pages that they visited and the content that they were interested in on your site. • The best part about pixel retargeting is that it is very specific. If a user visits a page on your site about a specific product, then you can retarget that customer with that very product in a day, a week, a month, etc. Baruch CUNY- Prof Bansal 26 • 2. List-based Retargeting Two ways to set remarketing ads • Rather than relying on JavaScript cookies, these ads work from a database that the advertiser provides, generally either one that consists of customers or leads depending on what’s available. • Companies can then upload that list into a platform that they wish to target advertisements through, often a social media site like Facebook or Twitter. The platform then cross references that list with the list of email addresses that they have for their users and targets ads for products based on the input that the advertiser provides. • There are a wide variety of ad networks that create and manage retargeting advertisements, which can be displayed just about anywhere on the net from Facebook, to search engines, to individual websites. Baruch CUNY- Prof Bansal 27 Baruch CUNY- Prof Bansal Remarketing list segmentation in your display network • A remarketing list is a subset of your site visitors who are segmented by their on-site activities. For example, you may want to show one ad to someone who visited your shoe store’s homepage, and another ad to people who visited a product-level page for a specific pair of shoes. 28 Segments of remarketing lists Baruch CUNY- Prof Bansal 29 1. Reach Highly Targeted Audiences: With remarketing, you can create highly targeted and personalized ad campaigns depending on which sections of your site a user visits, or even which action she takes. Your ad will show up to relevant users as they browse other websites in your ad network based on your bid and preferences. Why does remarketing work? 2. Increase Conversion Rates: Many visitors do not convert into an immediate sale after the first visit to your website. This is especially true for more complex purchases, such as an enterprise software or professional consulting services. When you remarket to website visitors in your target audience, you can keep these prospects engaged with your brand and in your marketing funnel. 3. Lower Online Advertising and Cost Per Action Costs: Retargeting ads are an extremely costeffective way to reach qualified prospects. 30 Baruch CUNY- Prof Bansal What makes an effective Banner ad? ATTRACT ATTENTION COMMUNICATE VALUE PREPOSITION INVITE ACTION 31 A/B Testing Banner Ads Version A Impressions: 20,000 Clicks: 160 CTR: 0.8% Conversions: 4 Conversion Rate: 2.5% Baruch CUNY- Prof Bansal 32 A/B Testing Banner Ads Version B Impressions: 20,000 Clicks: 185 CTR: 0.925% Conversions: 5 Conversion Rate: 2.7% Baruch CUNY- Prof Bansal 33 A/B Testing Banner Ads Version C Impressions: 20,000 Clicks: 225 CTR: 1.125% Conversions: 8 Conversion Rate: 3.55% Baruch CUNY- Prof Bansal 34 Three ways to stay consistent with ads and landing pages: Tout the same value propositions. Consistent Messaging Use similar calls to action. Enact the same design elements (color scheme, characters, fonts, imagery, etc.) Baruch CUNY- Prof Bansal 35