1 An Interview with Samuel Bore: A Licensed Professional Counselor Ashley Brown Department of Counseling, Lamar University CNDV 5304: Foundations of Counseling Dr. Mary Hestand October 19, 2023 2 An Interview with Samuel Bore: A Licensed Professional Counselor Dr. Samuel Bore is a Licensed Professional Counselor and certified school counselor in the state of Texas. He specializes in school counseling, children, adolescents, groups, marriage, and families. He has published more than 20 peer-reviewed scholarly papers in the areas of Ethics in Counseling, Spirituality, School Counselor and Administrators Collaboration, Group work in Schools, Cultural Straddling Among Immigrants and Refugees, and Self-injury Among Teenagers. He also is a master speaker, with research that has been presented at conferences on a state, national, and international level. One of his biggest career moments was in 2008 when he received the Texas High School Counselor of the Year Award (S. Bore, personal communication, October 19, 2023). The Organization Dr. Bore works in the Counseling program at the University of Texas at Dallas. As an organization, their primary goal is to, “Train multi-culturally competent Counselors with applied social justice emphasis that benefit children, adults, families, schools, and communities locally and worldwide.” (S. Bore, personal communication, October 19, 2023). This organization serves Immediate Dallas’ southern sector and the North Texas region in its entirety. However, its biggest focus is on low-income students who are the first generation to go to college in their families. His organization provides training for those students to enter the fields of clinical mental health and school counseling and become licensed professionals and certified school counselors (S. Bore, personal communication, October 19, 2023). The structure of this organization operates as a program within a school within the university. The counseling program exists within the University of Texas at Dallas School of 3 Behavioral Health and Human Services. They have a program chair, a role that Dr. Bore also fills, who heads the entire organization, and that person is under the guidance of the Dean of the school. Other professionals who work under the program chair are professional counselors with PhDs, social workers, marriage and family therapists, and psychology licensures (S. Bore, personal communication, October 19, 2023). As for this organization's funding, is a state institution so its funding comes from the state of Texas. However, they do not provide counseling services, so insurance is not accepted in any form by any staff members. The staff does, however, get supplied by the school with Continuing Education Units (CEUs) for each licensed professional and firsthand knowledge of current behavioral health topics through monthly webinars that focus on staff development in those areas. As far as clients, or students, they place student counselors in counseling agencies that align with their interests and expertise for their practicum and internships, so that students can receive the best results alongside satisfying their degree requirements (S. Bore, personal communication, October 19, 2023). The Person Dr. Bore is an Associate Professor and the Chair of the UNTD Counseling Program. His role in the program is that of Director. Being the head of the program he is, “responsible for departmental administration and planning, faculty development, internal and external communication, personnel management, and student support. On a typical day, my responsibilities include making sure that students are enrolled in courses that match their skill development levels, matching faculty expertise to the appropriate classes, collaborating with counseling agencies to secure practica and internship placements, and working with university 4 administration to ensure that the program has all the necessary resources for success.” (S. Bore, personal communication, October 19, 2023). Being a licensed counselor for a university can come with its challenges. For Dr. Bore, it can often be difficult to balance the interests of faculty and administration that are constantly diverging from each other, while on the other side, trying to keep the student interest and success a priority. This back-and-forth can affect his workload. It sometimes makes it significantly challenging and requires long hours to complete all his everyday endeavors and find solutions that satisfy as many people as possible (S. Bore, personal communication, October 19, 2023). This does not discourage him though. He finds it beneficial to get to set up students for success. He believes providing oversight in the curriculum can help the students. For Dr. Bore it helps with up-to-date training of future competent community and school counselors and keeps them at their best. Even more so for Dr. Bore since he is the chair of the School of Behavioral Health and Human Services (SHS) Curriculum Committee. This means he has the task of collecting data on new developments in course standards, interpreting how that data is beneficial for the students and program, and reporting this information to the committee for review. He expressed that bringing in all this beneficial data will help develop a successful program is vital and that element is for his position (S. Bore, personal communication, October 19, 2023). This position also requires specific skills that are critical to performing well. According to Dr. Bore, the basics are first. To get to the level of being an associate professor and the chair of many different programs, you must possess an advanced level of counseling skills and be licensed as a mental health counselor to fit the minimum requirements for this role. However, to efficiently do this role justice, you must showcase passion not just expertise. You must be motivated to see the potential in your program and help it grow to be everything it promotes 5 itself to be. You must have the patience to manage an organization, which is made up of more than just you. It is an entire network of people from top to bottom that all are key to making their organization function like a well-oiled machine. Finally, you must be a canvas for problems and the framework for a solution. Working with an organization run by people who serve people means you will have to deal with the challenges people can bring, so thinking on your feet using all the knowledge and perspective is vital. Your skills and your passion need to work together to be what your organization needs it to be (S. Bore, personal communication, October 19, 2023). As for what an organization needs to be, Dr. Bore sees the similarities across the board. He believes that his days are similar in comparison to other professionals who head their counseling programs. The factors that could make the biggest difference would be the program would be a factor like the program size: what is the demand for it? Also, if a program possesses a counseling clinic, the option between counseling and case management. If they do possess a clinic, who do they serve; counseling/case management can vary from students dealing with academic stress to mature students who have financial concerns and need childcare. Finally, how do you ensure that you are connecting them to the right resources since neither service is meant to take the place of intense treatment or long-term care (S. Bore, personal communication, October 19, 2023)? In alliance with that care, Dr. Bore did not expect to be providing it on the academic side of the pendulum. As someone who possesses a license to counsel others in the field of mental health, he never expected to be working in an administrative setting. Carrying out tasks like, “…financial planning, curriculum development, and student recruitment.”, were not his initial plans, but he does enjoy working on this side of counseling which he did not consider when he first started (S. Bore, personal communication, October 19, 2023). 6 However, its challenges can be overwhelming. When work life gets overwhelming the risk of burnout starts to make itself known, and taking the steps to prevent them can often make a difference in job satisfaction. To prevent burnout, Dr. Bore aims to find a balance between his private and professional life. He sets boundaries on what is reserved for work and what is reserved for home and strives to be clear about the two. He also advises to seek out support when situations can get too heavy or tiresome to face alone, as he does with coworkers or family. His final step is to take some time to yourself if you need it, even if that means taking a day or two off. Carving out time to recuperate and replenish your energy is one of the most important aspects of self-care so that you can keep yourself going for a long time (S. Bore, personal communication, October 19, 2023). Another aspect of survival is a monetary one. For this, Dr. Bore uses the insurance panels, “Blue Cross Blue Shield and Cigna”, for reimbursement (S. Bore, personal communication, October 19, 2023). After this, I thanked Dr, Bore for his time and he thanked me for the interview. Reflection This interview was something that opened my eyes to many things. From how your passion can be beneficial to an organization to how you may have never imagined yourself at your organization in the first place. It makes me, a little nervous to be transparent, but it also motivates me to keep an open mind. Dr. Bore is proof that you can use your skillset and knowledge to make a difference in a wide array of settings, not just in the traditional ones. It is normal to have a plan for your life or a dream for your future as you see fit. However, you do not need to get lost in the small details. Remember that you are pursuing your passion, not for your name to be on a big desk or a building, but to make a difference in people's lives. To be an aid to 7 people who may not know how to seek help from the people around them or maybe not receive any support at all. This is what should drive you. Speaking of drive, I was surprised that a professional of Dr. Bore's stature and experience still experiences burnout. Often when I think about burnout, I imagine tired and heavy-lidded college students or young teachers with small children. My scope of perspective did not extend to seasoned professionals who were settled into their jobs for twenty-plus years. To me, they had the keys to success of conquering burnout, mastered many years ago. Dr. Bore enlightened me that this is not the case. According to Carol McKinney, secondary stressful or vicarious trauma is conflated with burnout. For psychotherapists, burnout can manifest into compassion fatigue since they must treat extremely distressed patients. Having to be constantly empathetic and compassionate towards others takes a toll on many therapists and significantly limits their ability to bear the weight of others' emotional toil (McKinney, 2023). So, counselors and therapists who have been in the field for a significant amount of time are extremely susceptible to burning out. Bearing people's emotional burdens for prolonged periods can take a toll on a professional's emotional and mental state. From these states, the weight can transfer to your physical well-being, and ultimately making burnout an immense risk. Burnout is especially rampant in our present time. According to a study done with education counselors, burnout in a post COVID-19 world was increased by a monolith. Results suggested that counselors expressed the workload and administrative responsibilities were raised during COVID, but the amount of support and compensation was not. This led to a major disruption for teachers and to their compassion and job satisfaction (DeDiego et al., 2023). 8 Burnout is not something that can be a one-trick fix. The world can change in unexpected ways and challenge every resource or skill you thought you had. It can be a universal experience. However, it should not discourage anyone from pursuing their passions. Many obstacles can arise even from a career that you love. There is no guarantee that reaching your goals within your professional life will be easy, but you can gain knowledge from others and do the work to maintain your well-being to make those hard days worth it. The time I have taken to gather all this information and these perspectives has shown me that. 9 References DeDiego, A. C., McGrath, A. M., Maurya, R. K., & Szepe, A. A. (2023). Counselor educator workload and burnout in the era of COVID‐19. Counselor Education and Supervision. Mckinney, C. J. (2023). The Impact of Emotional Intelligence on Burnout Among Counselors: A Literature Review (Doctoral dissertation, Regent University).