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OL320S - REFLECTIVE REPORT

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REFLECTIVE REPORT (10%)
SHERYL NEHA GOBINATH
COURSE CODE: OL320S
COURSE NAME: ENTREPRENEURSHIP
LECTURER NAME : MS SAHAYA SHARON LOURDES SAMY
SUBMISSION DATE: 12TH JULY 2023
Every company has a core group of talented workers that work together to create a
solid foundation that ultimately results in indisputable success. Just like during the fund
raising activity that was held last week, my team and I were able to successfully raise funds
for the Early Autism Project (EAP). As a responsible member of the team, I was very keen on
playing my part so that the whole process will run smoothly. Throughout this event, I was
mainly in charge of the sales, even though I did help out in other aspects such as finances.
Now, let us look more into depth on the role I served, together with relevant business theories
and real-life examples that I have encountered in my journey.
As previously mentioned above, I took on the role of a salesperson which I found
quite challenging but also fun at the same time. In addition to that, I decided to take on this
duty as I was familiar with it and I had prior experience which aided me throughout the event.
There were various tasks that I have carried out as a salesperson. I required strong
communication skills for this position since I needed to interact with consumers and ensure
they were provided with what they wanted. An example of this would be when I had to go
around the campus to promote and sell our products such as our homemade cupcakes.
Moreover, during this time, I also had to be in charge of the cashless payment methods that
were used by our customers when purchasing our goods. While selling the products, I was
able to engage in a conversation with a customer who was very interested in knowing more
about EAP where I was able to give further details and information pertaining to the matter.
This experience that I have faced can be based on the direct sales model. The direct sales
model refers to businesses that use salespeople to offer their goods or services to clients
directly. (Hendershott, T., & Zhang, J., 2006) Just as the model describes, I was in charge
of directly selling off the products to our customers during the event.
Secondly, this role has also challenged my time management skills. This is because
not only did I sell the products, but I had to prepare some of the goods such as the mocktails.
As a result, I had to alternate between selling the goods at the actual booth and walking
around while promoting the goods. Due to the inability of several of my group members to
work shifts at the booth, this was rather difficult. Therefore, I had to manage my time
accordingly as I also had classes to attend on that day. In spite of the hurdles I faced, I still
managed to pull through. In comparison to a real business environment, the schedules and
time slots would have been prepared in a much more organised and coordinated manner.
(Nyman, D., & Levitt, J., 2001)
Employees would not have to face difficulties as such while working.
In a nutshell, this fundraising event has helped me to gain various insights which have
further changed my perspective on things. At the end of the event, my group was still able to
generate enough money for EAP even if we were unable to achieve the estimated profit that
we had hoped to. As a student, I was able to enhance my communication and time
management skills which is extremely crucial for future semesters and also during my
internship. Last but not least, this event would not have run successfully without the guidance
of my lecturer, Ms. Sharon. Hence, I was happy to be part of the Hope Project, under EAP by
helping those in desperate need.
REFERENCES
Hendershott, T., & Zhang, J. (2006). A model of direct and intermediated sales. Journal of
Economics & Management Strategy, 15(2), 279-316.
Nyman, D., & Levitt, J. (2001). Maintenance planning, scheduling, and coordination.
Industrial Press Inc..
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