Data HUB solution Big Data platform for a Media Company (C) Increase Technology Ltd. Project features INDUSTRY: Media/Broadcasting SCALE: 300 000 households LOAD: 200 000 connections Goal Find and solve problems in CDN streaming and balancing Clickstream analytics to optimize audience and advertising strategies Optimization of IT infrastructure costs (C) Increase Technology Ltd. Challenge Collect data from various sources - CRM, billing, CMS, CDN logs. Analyze data on user profile(number, cost, consumption, channel), user behavior (player events, video path, device, billing), and technical (speed, errors, traffic). Provide data to different consumers - BI systems, monitoring tools, dashboards, Help departments with data insights - sales conversions for Sales, communication history for Maintenance, click-stream analytics for Content/UX, delivery speed and consumption for Technical, service metrics for Management (C) Increase Technology Ltd. Solution We built the Data HUB system for big data analytics. It analyzes the data from our subscribers’ life cycle and creates reports, forecasts and supply plans for new products. Tools Kafka Message Broker, Flink, Hive database (C) Increase Technology Ltd. Data HUB pipeline Other systems CDN systems Data Logs Syslog collector Parser Kafka Message Broker Data ETL Flink Data Hive DB Data Data Showcases (C) Increase Technology Ltd. Results Created a unified system for data collection and log processing from multiple sources Monitoring and reporting on the CDN status Visualization and personalized access to data for management and analytics Tracking, analysis and forecasting of customer actions Development of a recommendation system for end users (C) Increase Technology Ltd.