Hello Team,
I hope this message finds you well. I am facing a problem with accessing the online course
platform for my registered courses this semester. Despite multiple attempts to log in, the
system seems to deny access, displaying an error message about incorrect credentials.
The issue started this morning, and it is preventing me from downloading the lecture
materials and submitting my assignments. I think the issue is connected with the recent
system update that was implemented last night. Not being able to access the platform could
result in falling behind with my studies and potentially missing crucial deadlines.
Can I ask you to look into the matter as soon as possible? It would be essential to have this
resolved to continue with my coursework effectively. I really need your help with restoring
access. I need your response by the end of the next business day, if possible, to ensure no
further disruption to my studies.
Thank you for your attention to this matter.
Best regards,
Khumoyun Izzatov